THE HONG KONG POLYTECHNIC UNIVERSITY DEPARTMENT OF APPLIED SOCIAL SCIENCES 1st and 2nd Semesters, 2023-2024 Course Outline APSS2S09 Service Leadership through Serving Children and Families with Special Needs Teaching staff: Dr. Yammy Chak (Subject Coordinator) Room: GH324 Tel: 2766 7832 Email: yammy.chak@polyu.edu.hk Dr. Wynants Ho Room: HJ421 Tel: 3400 3009 Email: wynants.ho@polyu.edu.hk Dr. Zoe Xiao Room: GH334 Tel: 2766 4561 Email: zoe.xiao@polyu.edu.hk Mr. Titus Chiu Room: GH333 Tel: 3400 3693 Email: titus.chiu@polyu.edu.hk OBJECTIVES This subject is designed to enable students to: 1. understand the core attributes of service leaders in terms of competence, moral character, and caring disposition; 2. apply the core components of service leadership and professional strengths through the engagement of community-based service activities; 3. demonstrate self-leadership and develop self-awareness of sharing and empathy with others and the community; 4. reflect on their service leadership qualities, particularly intrapersonal and interpersonal competencies. © Copyright 2023 APSS. All Rights Reserved. 1 LEARNING OUTCOMES Upon completion of the subject, students will be able to: 1. identify and address the needs of the service recipients through using service leadership skills; 2. integrate academic learning (e.g., knowledge on service leadership and their own disciplines) into the service experience and activities; 3. apply the skills and knowledge they have acquired in university education to deal with complex issues in the service setting and pursue continual learning and self-improvement; 4. appreciate and respect people from diverse background and demonstrate empathy and care by providing community service; 5. reflect on their service leadership qualities, particularly intrapersonal (e.g., critical thinking ability and innovative problem-solving ability) and interpersonal competencies (e.g., teamwork and effective communication ability) through service learning; 6. accept their responsibilities as professionals and global citizens and work effectively with different parties (e.g., students, teachers, families and community partners) when preparing and delivering service. SYLLABUS AND TEACHING/ LEARNING APPROACH E-learning module in service learning: 1. Students are required to attend the 10 hours e-learning module, which is developed by the ServiceLearning and Leadership Office (SLLO) at PolyU, introducing some basic concepts and practices of service learning. 2. Students are required to complete the e-learning module from August 28 to October 8, 2023. © Copyright 2023 APSS. All Rights Reserved. 2 Lecture: Lecture 1 Date and Time S01LEC001: Venue Subject Content N101 Lecture 1 • Introduction • Introduction of Service Leadership, core beliefs and E = MC2 • E-learning module September 14 (Thu) (Week 2) 12:30 p.m. - 3:30 p.m. (Week 2) Required readings: Chan, S. C., Ngai, G., Yau, J., Yuen, W. W., Shek, D. T. L, & Au, H. S. (2019). Service-learning as a vehicle for youth leadership: The case of the Hong Kong Polytechnic University. In D. T. L. Shek, G. Ngai, S. C. Chan (eds.) Service-learning for youth leadership (pp. 19-31). Springer. 3:30 p.m. - 6:30 p.m. • Chung, P. (2012). Service: The business reality of the 21st century. In Service Reborn (pp. 1-25). New York, NY: Lexingford Publishing. • Shek, D. T. L., Chung, P. P. Y., & Leung, H. (2015). How unique is the service leadership model? A comparison with contemporary leadership approaches. International Journal on Disability and Human Development, 14(3), 217-231. • Shek D.T.L, Chung P., Zhu X. (2018). Service leadership in the service era. In D. C. Poff., A. C. Michalos (eds.), Encyclopedia of Business and Professional Ethics. doi: 10.1007/978-3-31923514-1367-1 S02LEC001: CD303 September 15 (Fri) S03LEC001: • CD302 September 12 (Tue) (Week 2) 12:30 p.m. – 3:30 p.m. 2 S01LEC001: N101 September 28 (Thu) (Week 4) 12:30 p.m. - 3:30 p.m. S02LEC001: CD303 September 29 (Fri) (Week 4) 3:30 p.m. - 6:30 p.m. S03LEC001: Lecture 2 • Intrapersonal competencies, interpersonal competencies • Caring disposition and moral character • Group proposal writing Required readings: • Shek, D. T. L., & Lin, L. (2015a). Core beliefs in the service leadership model proposed by the Hong Kong Institute of Service Leadership and Management. International Journal on Disability and Human Development, 14(3), 233-242. • Shek, D. T. L., Lin. L., & Xie, Q. (2016). Service leadership education for university students in Hong Kong: A qualitative evaluation study. International Journal of Child and Adolescent Health, 9(2), 235-243. • Shek, D. T. L., Yu, L., & Siu, A. M. H. (2015). Interpersonal competence and service leadership. International Journal on Disability and Human Development, 14(3), 265-274. CD302 September 26 (Tue) (Week 4) 12:30 p.m. – 3:30 p.m. © Copyright 2023 APSS. All Rights Reserved. 3 3 S01LEC001: N101 Lecture 3 • Ethical and moral issues when serving others • Introduction of practical problem-solving skills • Debriefing skills—how to convey the hidden messages to the service participants? • Discussions of the Reflective Journal 1 CD303 (Week 9) Required readings: • Shek, D.T.L., Liang, J., & Zhu, X. (2016). Subjective outcome evaluation of a service leadership subject for university students in Hong Kong. International Journal of Child Health and Human Development, 9(2), 225-232. 3:30 p.m. - 6:30 p.m. • Shek, D. T. L., Ma, C. M. S., & Yang, Z. (2019). Transformation and development of university students through service-learning: A corporate-community-university partnership initiative in Hong Kong (Project WeCan). Applied Research in Quality of Life. doi: 10.1007/s11482-019-09738-9 • Shek, D. T. L., Chung, P., Lin, L., & Merrick J. (2018). Service leadership education for university students. International Journal on Disability and Human Development, 17(1). November 2 (Thu) (Week 9) 12:30 p.m. - 3:30 p.m. S02LEC001: November 3 (Fri) S03LEC001: N001 November 7 (Tue) (Week 10) 12:30 p.m. – 3:30 p.m. **Tentative schedule is subject to change depending on circumstances if deem appropriate. Workshops: Period: There will be six 3-hour workshops from September, 2023 to March, 2024. Group S01SEM001 (Thu) S01SEM002 (Thu) S02SEM001 (Fri) S02SEM002 (Fri) Date 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. October 5 (Week 5) October 12 (Week 6) October 19 (Week 7) October 26 (Week 8) November 16 (Week 11) Week 3-4 (2nd Semester)* October 5 (Week 5) October 12 (Week 6) October 19 (Week 7) October 26 (Week 8) November 16 (Week 11) Week 3-4 (2nd Semester)* October 6 (Week 5) October 13 (Week 6) October 20 (Week 7) October 27 (Week 8) November 17 (Week 11) Week 3-4 (2nd Semester)* October 6 (Week 5) October 13 (Week 6) October 20 (Week 7) October 27 (Week 8) November 17 (Week 11) Week 3-4 (2nd Semester)* © Copyright 2023 APSS. All Rights Reserved. Time 12:30 p.m. – 3:30 p.m. Venue GH404 Teaching staff Dr. Yammy Chak 12:30 p.m. – 3:30 p.m. GH405 Dr. Wynants Ho 3:30 p.m.6:30 p.m. GH404 Dr. Zoe Xiao 3:30 p.m.6:30 p.m. GH405 Mr. Titus Chiu 4 S03SEM001 (Tue) 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. S03SEM002 (Tue) October 3 (Week 5) October 10 (Week 6) October 17 (Week 7) November 14 (Week 11) November 21 (Week 12) Week 3-4 (2nd Semester)* October 3 (Week 5) October 10 (Week 6) October 17 (Week 7) October 24 (Week 8) November 14 (Week 11) Week 3-4 (2nd Semester)* 12:30 p.m. – 3:30 p.m. GH404 Dr. Yammy Chak 12:30 p.m. – 3:30 p.m. GH405 Mr. Titus Chiu * Tentative schedule is subject to change depending on circumstances if deem appropriate. Workshop Subject Content 1 (Week 5) ● ● ● Group formation Discussions of the service components Discussions among group members for services’ group proposal 2 (Week 6) ● ● ● Discussions of the group proposal for service Introduction of the concepts of “session plan” Guest lecture (if any) ● ● Presentation of the service plans or service components Discussions of the session plans ● Introduction of engagement skills (e.g., classroom management, warm-up activities) to engage target groups Discussions of the Reflective Journal 1 3 (Week 7) 4 (Week 8) 5 (Week 11) ● ● ● ● ● 6 (Week 3-4*) 7 (Week 8-11*) Post-Service Integration How to conduct activities in a more effective way? Group sharing: How could we improve our service quality in relation to our professional disciplines? Follow-up of the service ● ● Group sharing: Difficulties encountered in the service settings and ways to resolve them Follow-up of the service Discussions of the group presentation and Reflective Journal 2 ● ● ● Rounding up services Group presentation Wrap-up *Tentative schedule is subject to change depending on circumstances if deem appropriate. © Copyright 2023 APSS. All Rights Reserved. 5 Direct Service: Period: From October, 2023 to March, 2024 (40 hours in total) • Service will be conducted in groups (5-6 students per group), either online or face-to-face activities. • Students are expected to serve on weekdays, weeknights or weekends, depending on the needs of the target groups. To serve in the following community partners: Community partner Venue 1 Caritas Fanling Chan Chun Ha Secondary School 28 San Wan Road, Fanling* 2 Semple Memorial Secondary School 18 Siu Lun Street, Tuen Mun* 3 CCC Fung Leung Kit Memorial Secondary School 22 Plover Cove Road, Tai Po* 4 Lions College 90 Hing Shing Road, Kwai Fong* 5 SKH Holy Trinity Church Secondary School 2 Hau Man Street, Ho Man Tin* 6 Buddhist Hung Sean Chau Memorial College 10 Ping Ting Road, Hammer Hill, Kowloon* 7 HKSKH Bishop Hall Secondary School 82 Hiu Kwong Street, Sau Mau Ping, Kowloon* 8 Heep Hong Society Heep Hong Society Integrated Service Complex 19 Sandy Bay Road, Pokfulam, Hong Kong* 2A Lee On Lane Kwun Tong* 9 Society of Boys' Centres Shing Tak Centre *Service may also take place at other sites depending on the service nature. © Copyright 2023 APSS. All Rights Reserved. 6 Post-Service Integration • Group presentation/Subject evaluation (a 3-hour workshop) will be held in Week 8-11 (2nd semester). Group Date Time Venue Teaching staff Activity Section: S09S01 SEM001 TBC TBC TBC Dr. Yammy Chak SEM002 TBC TBC TBC Dr. Wynants Ho ● Group presentation ● Subject Evaluation Section: S09S02 SEM001 TBC TBC TBC Dr. Zoe Xiao SEM002 TBC TBC TBC Mr. Titus Chiu ● Group presentation ● Subject Evaluation Section: S09S03 SEM001 TBC TBC TBC Dr. Yammy Chak SEM002 TBC TBC TBC Mr. Titus Chiu ● Group presentation ● Subject Evaluation *Tentative schedule is subject to change depending on circumstances if deem appropriate. © Copyright 2023 APSS. All Rights Reserved. 7 METHOD OF ASSESSMENT To assess the students’ performance, a matrix of assessment strategies and methods would be employed: Assessment strategies and methods Marks Class participation ● Assessed by teachers (5%) ● Assessed by peers (5%) 10% Group proposal for service 20% Performance of service project (fieldwork observation) 20% Ongoing reflective journals (2 pieces) 30% Group presentation 20% CRITERIA OF ASSESSMENT 1. Class participation (10%) Assessment by teachers (5%): Students will be assessed by a) punctuality, b) preparation for class, c) participation in class and d) volunteering to answer questions and join discussions in class. Students are required to complete online and other forms of assignments for educational purposes. With students’ consents, the aggregated data will be analyzed in an anonymous manner to help us understand the characteristics of university students and the effectiveness of the subject. Assessment by peers (5%): All students are required to give a mark to each group member which best describes his/her performance and contribution in your group. The peer assessment will contribute to the final subject grade of their group mates (5% of the total marks). The marks are ranged from “0” to “5”. Each student will complete ONE Peer Assessment Form. Each group will complete ONE “Group Work Declaration Form”. It is © Copyright 2023 APSS. All Rights Reserved. 8 expected that all members in the group will make equal contribution to the presentation. Students are asked to submit the two forms to teachers after the group presentation. 2. Group proposal for service (20%) Service proposal can give an indication of the students’ understanding and integration of academic learning to meet the service targets’ needs. Students will be assessed by their abilities to a) address the needs of different stakeholders in service planning and activity design, b) integrate academic learning (such as subject content and professional knowledge) in service planning and activity design and c) work effectively with different parties (e.g., students, teachers, families and community partners) in service planning and activity design. Deadline of submission: November 18, 2023, 11:59PM 3. Performance of service project (field observation) (20%) On-site observation would be conducted by the lecturer/other teaching staffs to assess the attitudes, effort and performance of the students in rendering the service. Students will be assessed by their abilities to a) meet the objectives of the proposal, b) make a connection between the community and academic learning, c) demonstrate active engagement through service learning and d) collaborate with others from diverse contexts. 4. Ongoing reflective journals (2 pieces) (30%) Students are required to write two reflective journals: (1) Reflective Journal 1 (500 words) (9%) – Students are required to reflect on the concepts of i) service leadership and ii) how they will integrate their academic discipline to prepare themselves be a service leader. Deadline of submission: November 4, 2023, 11:59PM (2) Reflective Journal 2 (1000 words) (21%) – Students are required to reflect on their leadership competences, caring disposition and moral character based on: (i) their ability in integrating the knowledge into practice; (ii) their role, responsibility and contribution as a professional and as a citizen; (iii) their own strengths and potentials; (iv) their passion in helping the children and/or the © Copyright 2023 APSS. All Rights Reserved. 9 families in needs; (v) their problem-solving and decision-making capacities; and (vi) their social competence and interpersonal skills in collaboration with others. Deadline of submission: March 30, 2024, 11:59PM 5. Group Presentation (20%) Students are required to conduct a group presentation to consolidate their experience in service learning. The group presentation will last for 20 minutes. The presentation will cover two parts: (i) the process of the service preparation and the service (around 10 minutes) and (ii) reflections from the service and the overall teamwork (around 10 minutes). To stay plagiarism-free, all students are asked to use TURNITIN (i.e., a system checking for plagiarism) to review his/her own work before submission. It is the responsibility of the student to make sure All written works are submitted to TURNITIN for checking. If students cannot submit their assignments on time, they MUST inform the seminar teacher in advance and seek permission for delayed submission. Requests with valid reasons (e.g., sickness or death of a relative) may be approved depending on the nature of the case. If students submit their written assignments after the deadline without seeking prior permission from the seminar teacher, marks will be deducted. The general principle is that marks equivalent to a sub-grade will be deducted per day for late submission without approval. For example, if the paper deserves a grade of “B+,” late submission on the first day after the deadline will result in a grade of “B” and late submission on the second day after the deadline will result in a grade of “B-.” © Copyright 2023 APSS. All Rights Reserved. 10 THE USE OF GENAI TOOLS PolyU takes an open and forward-looking stance on the use of generative AI (GenAI) tools as a positive and creative force in education, and the incorporation of such use in innovative learning, teaching, and assessment practices. It is expected that the usage of GenAI will become a normal part of learning, teaching, and assessment since 2023/24 Semester One. While embracing new technology in education, PolyU upholds the principle that students must adhere to high standards of academic integrity in all forms of assessments and students should be accountable for their own work. While using GenAI in assessment may be acceptable, AI output used in assessment tasks should be properly referenced and students are required to declare the use of GenAI in their work. To use GenAI ethically, please read carefully the booklet “Guidelines for Students on the Use of Generative Artificial Intelligence” in the Appendix and complete the declaration forms accordingly. MEDIUM OF INSTRUCTION English MEDIUM OF ASSESSMENT English © Copyright 2023 APSS. All Rights Reserved. 11 Core Readings Chan, S. C., Ngai, G., Yau, J., Yuen, W. W., Shek, D. T. L, & Au, H. S. (2019). Service-learning as a vehicle for youth leadership: The case of the Hong Kong Polytechnic University. In D. T. L. Shek, G. Ngai, S. C. Chan (eds.) Service-learning for youth leadership (pp. 19-31). Springer. Chung, P. (2012). Service: The business reality of the 21st century. In Service Reborn (pp. 1-25). Lexingford Publishing. Shek, D. T. L., Chung, P. P. Y., & Leung, H. (2015). How unique is the service leadership model? A comparison with contemporary leadership approaches. International Journal on Disability and Human Development, 14(3), 217-231. Shek, D. T. L., Chung, P., Lin, L., & Merrick J. (2018). Service leadership education for university students. International Journal on Disability and Human Development, 17(1). Supplementary Readings Chung, P., & Ip, S. (2009). The first 10 yards: The 5 dynamics of entrepreneurship and how they made a difference at DHL and other successful startups. Cengage Learning. Chung, P. (2011). Hong Kong Institution of Service Leadership & Management (HKI-SLAM) curriculum framework. Unpublished document. Guo, K. L., & Anderson, D. (2005). The new health care paradigm: Roles and competencies of leaders in the service line management approach. Leadership in Health Services, 18(4), 12-20. Park, N. (2009). Building strengths of character: Keys to positive youth development. Reclaiming Children and Youth, 18(2), 42-47. Shek, D. T. L., & Li, X. (2015). The role of a caring disposition in service leadership [Special issue]. International Journal on Disability and Human Development, 14(4), 319-332. Shek, D.T.L., Liang, J., & Law, M. Y. M. (2016). Process evaluation of a university subject on service leadership in Hong Kong. International Journal of Child and Adolescent Health, 9(2), 253-261. Shek, D. T. L., Liang, J., & Zhu, X. (2016). Subjective outcome evaluation of a service leadership subject for university students in Hong Kong. International Journal of Child Health and Human Development, 9(2), 225-232. Shek, D. T. L., & Lin, L. (2015a). Core beliefs in the service leadership model proposed by the Hong Kong Institute of Service Leadership and Management. International Journal on Disability and Human Development, 14(3), 233-242. Shek, D. T. L., & Lin, L. (2015b). Factors leading to the creation, development, and maintenance of positive social relationship [Special issue]. International Journal on Disability and Human Development, 14(4), 333-342. © Copyright 2023 APSS. All Rights Reserved. 12 Shek, D. T. L., & Lin, L. (2015c). Intrapersonal competences and service leadership. International Journal on Disability and Human Development, 14(3), 255-263. Shek, D. T. L., & Lin, L. (2015d). Leadership and mentorship: Service leaders as mentors of the followers [Special issue]. International Journal on Disability and Human Development, 14(4), 351-360. Shek, D. T. L., & Lin, L. (2015e). Nurturing university students to be social entrepreneurs: Relevance of service leadership education. International Journal on Disability and Human Development, 14(3), 285-293. Shek, D. T. L., & Lin, L. (2016). Service leadership education in the global youth leadership programme: A qualitative evaluation. International Journal of Child and Adolescent Health, 9(2), 245-252. Shek, D. T. L., Lin. L., & Xie, Q. (2016). Service leadership education for university students in Hong Kong: A qualitative evaluation study. International Journal of Child and Adolescent Health, 9(2), 235-243. Shek, D. T. L., Ma, C. M. S., & Liu, T. T. (2015). Adolescent developmental assets and service leadership. International Journal on Disability and Human Development, 14(3), 275-283. Shek, D. T. L., Ngai, G., & Chan, S. C. F. (Eds.) (2019). Service-learning for youth leadership: The case of Hong Kong. Singapore: Springer. Shek, D. T. L., Sun, R. C. F., & Liu, T. T. (2015). Evolution and realms of service leadership and leadership models. International Journal on Disability and Human Development, 14(3), 243-254. Shek, D. T. L., Wu, F. K. Y., & Merrick, J. (Eds.). (2015). Leadership and service learning education: Holistic development for Chinese university students. Nova Sciences Publisher. Shek, D. T. L., Yu, L., Ma, C. M. S., Sun, R. C. F., & Liu, T. T. (2013). Development of a credit-bearing service leadership subject for university students in Hong Kong. International Journal of Adolescent Medicine and Health, 25(4), 353-361. Shek, D. T. L., Yu, L., & Siu, A. M. H. (2015). Interpersonal competence and service leadership. International Journal on Disability and Human Development, 14(3), 265-274. Shek, D. T. L., Yu, L., Ma, C. M. S., Sun, R. C. F., & Liu, T. T. (2013). Development of a credit-bearing service leadership subject for university students in Hong Kong. International Journal of Adolescent Medicine and Health, 25(4), 353-361. Shek, D. T. L., Zhu, X., Lin, L., & Merrick, J. (Eds.) (2019). Service Leadership: Tools to assess knowledge, attitude and behavior. Nova Science Publishers. © Copyright 2023 APSS. All Rights Reserved. 13 THE HONG KONG POLYTECHNIC UNIVERSITY DEPARTMENT OF APPLIED SOCIAL SCIENCES APSS2S09 Service Leadership through Serving Children and Families with Special Needs Peer Assessment Form To assess class participation, please give a mark to each group member (ranging from “0” to “5” marks) which best describes his/her performance and contribution in your group. You are not required to assess your own performance in the group. Your assessment will contribute to the final subject grade of your group mates (5% of the total marks). Name of Group : Seminar Session : Full Name of Your Group Members Marks (0 -5) 1. 2. 3. 4. 5. 6. Signature: _________________________ Date: ______________________ Full name of the student: ________________ Student I.D.: ________________ © Copyright 2023 APSS. All Rights Reserved. 14 THE HONG KONG POLYTECHNIC UNIVERSITY DEPARTMENT OF APPLIED SOCIAL SCIENCES APSS2S09 Service Leadership through Serving Children and Families with Special Needs Group Work Declaration Form Name of Group : Seminar Session : We hereby declare that the work done for the subject (including all group work components) are equally / not equally* shared among the group members. With reference to the work done (i.e., 100%), the contribution of each individual member is as follows: Member 1: Member 4: Name: ______________ Contribution: % of the total work done Signature: Date: Name: ______________ Contribution: % of the total work done Signature: Date: Member 2: Member 5: Name: ______________ Contribution: % of the total work done Signature: Date: Member 3: Name: ______________ Contribution: % of the total work done Signature: Date: Member 6: Name: ______________ Contribution: % of the total work done Signature: Date: Name: ______________ Contribution: % of the total work done Signature: Date: * Delete whichever not applicable © Copyright 2023 APSS. All Rights Reserved. 15 THE HONG KONG POLYTECHNIC UNIVERSITY DEPARTMENT OF APPLIED SOCIAL SCIENCES APSS2S09 Service Leadership through Serving Children and Families with Special Needs The Use of GenAI Tools Declaration Form (Group Presentation) Name of the Group: ______________ You are required to declare the use of GenAI in your work. ❑ We declare that Generative AI tools have not been used to produce the submitted work. ❑ We declare that Generative AI tools have been used to prepare the submitted work. The Generative AI tools used and the manner in which they were used are as follows: ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ Member 1: Name: ______________ Signature: Date: Member 5: Name: ______________ Signature: Date: Member 2: Name: ______________ Signature: Date: Member 6: Name: ______________ Signature: Date: Member 3: Name: ______________ Signature: Date: Member 7: Name: ______________ Signature: Date: Member 4: Name: ______________ Signature: Date: Member 8: Name: ______________ Signature: Date: © Copyright 2023 APSS. All Rights Reserved. 16 THE HONG KONG POLYTECHNIC UNIVERSITY DEPARTMENT OF APPLIED SOCIAL SCIENCES APSS2S09 Service Leadership through Serving Children and Families with Special Needs The Use of GenAI Tools Declaration Form (Reflective Journals) You are required to declare the use of GenAI in your work. ❑ I declare that Generative AI tools have not been used to produce the submitted work. ❑ I declare that Generative AI tools have been used to prepare the submitted work. The Generative AI tools used and the manner in which they were used are as follows: ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ Signature: ___________________ Date: ______________________ Full name of the student: _______________ © Copyright 2023 APSS. All Rights Reserved. Student I.D.: ________________ 17