TESDA-OP-CO-01-F11 (Rev. No.00-03/08/17) COMPETENCY-BASED CURRICULUM A. COURSE DESIGN Course Title: Nominal Duration: Computer Systems Servicing NC II 40 hours 80 hours 160 hours 280 hours Basic Competencies Common Competencies Core Competencies Total Training Duration Qualification Level: NC II Course Description: This course is designed to develop & enhance the knowledge, skills, & attitudes of a Computer Systems Service Technician, in accordance with industry standards. It covers the basic and common competencies in addition to the core competencies such as to install and configure computers systems, set-up computer networks and servers and to maintain and repair computer systems and networks. Trainee Entry Requirements: Can communicate either oral and written; Must pass the trainability/aptitude test. Can perform basic computer operation Course Structure: Basic Competencies No. of Hours: (40) Unit of Competency Module Title 1 Participate in 1.1 Participating in workplace workplace communication communication 2 Work in a team environment 2.1 Working in a team environment 3. Solve/address general workplace problems 3.1 Solving/ addressing general workplace problems 4 Develop career and life decisions 4.1 Developing career and life decisions 5. Contribute to workplace innovation 5.1 Contributing to workplace innovation Learning Outcomes 1.1.1 Obtain and convey workplace information 1.1.2 Perform duties following workplace instruction 1.1.3 Complete relevant work-related documents 2.1.1 Describe team role and scope 2.1.2 Identify one’s role and responsibility within a team 2.1.3 Work as a team member 3.1.1 Identify routine problems 3.1.2 Look for solutions to routine problems 3.1.3 Recommend solutions to problems 4.1.1 Manage one’s emotions 4.1.2 Develop reflective practice 4.1.3 Boost selfconfidence and develop selfregulation 5.1.1 Identify opportunities to do things better 5.1.2 Discuss and develop ideas with others 5.1.3 Integrate ideas for change in the workplace Nominal Duration 6 hours 3 hours 4 hours 3 hours 4 hours 6 Present relevant information 6.1 Presenting relevant information 7 Practice occupational safety and health policies and procedures 7.1 Practicing occupational safety and health policies and procedures 8. Exercise efficient and effective sustainable practices in the workplace 8.1 Exercising efficient and effective sustainable practices in the workplace 9 Practice entrepreneurial skills in the workplace 9.1 Practicing entrepreneurial skills in the workplace 6.1.1 Gather data/ information 6.1.2 Assess gathered data/ information 6.1.3 Record and present information 7.1.1 Identify OSH compliance requirements 7.1.2 Prepare OSH requirements for compliance 7.1.3 Perform tasks in accordance with relevant OSH policies and procedures 8.1.1 Identify the efficiency and effectiveness of resource utilization 8.1.2 Determine causes of inefficiency and/or ineffectiveness of resource utilization 8.1.3 Convey inefficient and ineffective environmental practices 9.1.1 Apply entrepreneurial workplace best practices 9.1.2 Communicate entrepreneurial workplace best practices 9.1.3 Implement costeffective operations 8 hours 4 hours 4 hours 4 hours Common Competencies No. of Hours: (80) Unit of Competency 1. Apply quality standards Module Title 1.1 Applying quality standards 2. Perform computer 2.1 Performing operation computer operation 3. Perform mensuration and calculation 3.1 Performing mensuration and calculation 4. Prepare and interpret technical drawing 4.1 Preparing and interpreting technical drawing Learning Outcomes 1.1.1 Assess quality of received materials 1.1.2 Assess own work 1.1.3 Engage in quality improvement 2.1.1 Plan and prepare for task to be undertaken 2.1.2 Input data into computer 2.1.3 Access information using computer 2.1.4 Produce output/ data using computer system 2.1.5 Use basic functions of wwwbrowser to locate information 2.1.6 Maintain computer equipment and systems 3.1.1 Select measuring instruments 3.1.2 Carry out measurements and calculation 3.1.3 Maintain measuring instruments Nominal Duration 8 hours 16 hours 16 hours 4.1.1 Identify different kinds of 8 hours technical drawings 4.1.2 Interpret technical drawings 4.1.3 Prepare/make changes to electrical/electronic schematics and drawings 4.1.4 Store technical drawings and equipment/instruments Unit of Competency Module Title 5. Use hand tools 5.1 using hand tools 6. Terminate and connect electrical wiring and electronic circuits 6.1 Terminating and connecting electrical wiring and electronic circuits 7. Test electronic components 7.1 Testing electronic components Learning Outcomes Nominal Duration 5.1.1 Plan and prepare for tasks to be undertaken 5.1.2 Prepare hand tools 5.1.3 Use appropriate hand tools and test equipment 5.1.4 Maintain hand tools 6.1.1 Plan and prepare for termination/ connection of electrical wiring/ electronics circuits 6.1.2 Terminate/ connect electrical wiring/ electronic circuits 6.1.3 Test termination/ connections of electrical wiring/ electronics circuits 7.1.1 Determine criteria for testing electronics components 7.1.2 Plan an approach for component testing 7.1.3 Test components 7.1.4 Evaluate the testing process 16 hours 8 hours 8 hours Core Competencies No. of Hours:(160) Unit of Competency 1. Install and configure computer systems Module Title 1.1 Installing and configuring computer systems 2. Set-up computer networks 2.1 Set-up computer networks 3. Set-up computer servers 3.1 Set-up computer servers 4. Maintain and 4.1 Maintaining and repair computer repairing systems and computer networks systems and networks Learning Outcomes 1.1.1 Assemble computer hardware 1.1.2 Prepare installer 1.1.3 Install operating system and drivers for peripherals/ devices 1.1.4 Install application software 1.1.5 Conduct testing and documentation 2.1.1 Install network cables 2.1.2 Set network configuration 2.1.3 Set router/Wi-Fi/ wireless access point/repeater configuration 2.1.4 Inspect and test the configured computer networks 3.1.1 Set-up user access 3.1.2 Configure network services 3.1.3 Perform testing, documentation and predeployment procedures Nominal Duration 40 hours 4.1.1 Plan and prepare for maintenance and repair 4.1.2 Maintain computer systems and networks 4.1.3 Diagnose faults of computer systems and networks 4.1.4 Rectify/correct defects in computer systems and networks 4.1.5 Inspect and test the computer systems and networks 40 hours 40 hours 40 hours Assessment Methods: Course Delivery: Third party report Portfolio Interview Demonstration of practical skills Role-playing/Simulation Written Examination/Standardized test Oral questioning Observation Case study/Case Formulation Group discussion and Interactive activities Psychological and behavioral interviews Practical test/Performance evaluation report Life narrative inquiry Sensitivity analysis Organizational analysis On-the-job training Assertion and reason Written examination through LMS Interview/oral questioning through video conferencing Demonstration through video conferencing Group discussion/Buzz session/Brainstorming Demonstration Role playing Film viewing/Video Presentation Power point presentation Modular instruction Practical application Lecture Industry immersion/Practicum Learning Management System/e-learning Symposium Supervised Industry Learning/On-the-Job training Case Study Farm tour/Field visit Incomplete worksheet Blended Learning Delivery Mode Distance Learning Flexible Learning Delivery Mode Learning Management System/e-learning Distance Learning Resources: List of recommended tools, equipment and materials for the training of 25 trainees for Computer Systems Servicing NCII. Qty Tools Qty Equipment Qty Materials 10 pcs Screwdriver (standard) 10 pcs Screwdriver (Philips) 5 sets Precision screwdriver 10 pcs Long nose pliers 10 pcs Mechanical pliers 10 sets Allen wrench 10 pcs Crimping tools 10 pcs Soldering Iron 10 pcs Solder sucker 5 pcs Wire stripper Portable 1 unit electric screwdriver 1 set Screw bit 10 pcs Anti-static devices 5 pcs Flashlight/Head mounted light Can of 10 compressor air cans or or Small 1 unit portable vacuum 10 pcs Impact punch down tool 1 unit Hot air soldering 1 unit Cleaning brush eLearning Facility Learning Management System Wifi signal and router 10 units 10 units 10 units 10 units 20 pcs 10 sets 1 unit 10 units 10 units 1 unit 1 unit 1 unit 10 units 10 units 10 units 2 units 1 unit 1 unit 1 unit 1 unit 1 unit 10 units 10 units 5 units Desktop computer Laptop computer/notebook Computers for server Server cabinet/ frame Patch panel (24 or 48 ports) Working tables Internet subscription (at least 50 MBPS) Uninterruptible Power supply (UPS) Hub/ switch Managed switch KVM switch Network controller Router with Wi-Fi Wireless access point PC video camera/ web camera External optical drive USB external HDD 3.5 enclosure USB external HDD 2.5 enclosure USB external HDD, all-in-one external enclosure Network attached storage (NAS) HD1 unit 3-in-1 Printer with wireless access Flash drives Electronic tester VOM LAN cable tester 400 pcs RJ 45 25 pcs Modular box (RJ 45) 20 pcs Raceway or Slotted PVC 1.5” x 1.5” x 48” 1 box UTP cable (CAT 6) 1 can Contact cleaner 1 piece White board 1 spool Filler (lead free) 4 pcs Fiber optic cable 2 meters (terminated) INSTALLERS/ SOFTWARE Desktop OS (Windows 10 7 and up-volume units license for proprietary software) Network OS (Windows 1 unit Server 2008 and up – license for proprietary software) Office productivity software (license for 10 proprietary software) – units FREE Version acceptable OpenOffice/ LibreOffice/WPS 10 units Anti-virus (license for proprietary software) of FREE version acceptable 10 Disk utility software – units FREE version acceptable Virtualization software 10 (license for proprietary units software) – FREE version acceptable 10 Disk creator software units (Bootable USB image Creator) – FREE version Disk image software 10 (Image for Recovery units system) – FREE version acceptable RESOURCES/MANUALS 26 pcs Motherboard’s manual and installer 10 pcs Device driver installer Assorted computer 1 lot books/e-books, online magazines/journals 1 liter Alcohol (isopropyl 70%) TRAINING RESOURCES/ MATERIALS Printed CBLMs eCBLMs in CD or USB format Training packages in CD format containing videos, PPT, AVP, etc Facilities: Teaching/Learning Areas Laboratory and/or Lecture area Storage area Learning resource center Equipment circulation area Size (in Meter) 6x8 Area (in Sq. Meters) 48 Total Area (in Sq. Meters) 48 2x2 4x5 4 20 20 4 20 20 Total Workshop Area Qualification of Instructors/Trainers: 92 Holder of National TVET Trainer’s Certificate (NTTC) Level I in Computer System Servicing NC II Must have at least 2 years relevant job/industry experience Holder of Training Certificates in: Facilitate eLearning Session B. Modules of Instruction Basic Competencies Unit of Competency : Modules Title: Module Descriptor: Participate in Workplace Communication Participating in Workplace Communication This unit covers the knowledge, skills and attitudes required to obtain, interpret and convey information in response to workplace requirements. Nominal Duration: 6 hours Summary of Learning Outcomes: LO1. Obtain and convey workplace information LO2. Perform duties following workplace instructions LO3. Complete relevant work-related documents Details of Learning Outcomes: LO1. Obtain and convey workplace information Assessment Criteria 1. Specific relevant information is accessed from appropriate sources. 2. Effective questioning, active listening and speaking skills are used to gather and convey information. 3. Appropriate medium is used to transfer information and ideas. 4. Appropriate non-verbal communication is used. 5. Appropriate lines of communication with superiors and colleagues are identified and followed. 6. Defined workplace procedures for the location and storage of information are used. Contents Conditions Methodologies Assessment Methods Effective verbal and nonverbal communication Different modes of communication Medium of communication in the workplace Organizational policies Communication procedures and systems Lines of communication Technology relevant to the enterprise and the individual’s work responsibilities Workplace etiquette The students/ trainees must be provided with the following: Group discussion Interaction Lecture Reportorial Blended Learning Distance Learning Flexible Learning Demonstration with oral questioning Interview Written test Third-party report Written exam, oral questioning and demonstration thru Zoom Fax machine Telephone Notebook Writing materials Computer with internet connection Videos, PPT, CBLM, eCBLM, LMS 7. Personal interaction is carried out clearly and concisely. LO2. Perform duties following workplace instructions Assessment Criteria 1. Written notices and instructions are read interpreted in accordance with organizational guidelines 2. Routine written instructions are followed based on established procedures 3. Feedback is given to workplace supervisor based instructions/ information received 4. Workplace interactions are conducted in a courteous manner 5. Where necessary, clarifications about routine workplace procedures and matters concerning conditions of employment are sought and asked from appropriate sources 6. Meetings outcomes are interpreted and implemented Contents Conditions Methodologies Assessment Methods Effective verbal and nonverbal communication Different modes of communication Medium of communication in the workplace Organizational workplace policies Communication procedures and systems Lines of communication Technology relevant to the enterprise and the individual’s work responsibilities Effective questioning techniques (clarifying and probing) Workplace etiquette The students/ trainees must be provided with the following: Group discussion Interaction Lecture Blended Learning Distance Learning Flexible Learning Demonstration with oral questioning Interview Written test Third-party report Written exam, oral questioning and demonstration thru Zoom Fax machine Telephone Notebook Writing materials Computer with internet connection Videos, PPT, CBLM, eCBLM, LMS LO3. Complete relevant work-related documents Assessment Criteria 1. Range of forms relating to conditions of employment are completed accurately and legibly 2. Workplace data is recorded on standard workplace forms and documents 3. Errors in recording information on forms/ documents are identified and acted upon 4. Reporting requirements to supervisor are completed according to organizational guidelines Contents Conditions Methodologies Assessment Methods Effective verbal and nonverbal communication Different modes of communication Workplace forms and documents Organizational workplace policies Communication procedures and systems Technology relevant to the enterprise and the individual’s work responsibilities The students/ trainees must be provided with the following: Group discussion Interaction Lecture Blended Learning Distance Learning Flexible Learning Demonstrati on with oral questioning Interview Written test Third-party report Written exam, oral questioning and demo thru Zoom Fax machine Telephone Notebook Writing materials Computer with internet connection Videos, PPT, CBLM, eCBLM, LMS Unit of Competency : Modules Title: Module Descriptor: Work in a Team Environment Working in a Team Environment This unit covers the knowledge, skills, and attitudes to identify one’s roles and responsibilities as a member of a team Nominal Duration: 3 hours Summary of Learning Outcomes: LO1. Describe team role and scope LO2. Identify one’s role and responsibility within a team LO3. Work as a team member Details of Learning Outcomes: LO1. Describe team role and scope Assessment Criteria 1. The role and objective of the team is identified from available sources of information 2. Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate external sources Contents Conditions Methodologies Assessment Methods Group structure Group development Sources of information The students/ trainees must be provided with the following: Group Role play discussion/ involving the interaction participation of individual Case studies member to the Simulation attainment of Socio-drama organizational and sociogoal metric Case studies and methods scenarios as a Blended basis for Learning discussion of Distance issues and Learning strategies in Flexible teamwork Learning Socio-drama and socio-metric methods Sensitivity techniques Written Test Access to relevant workplace or appropriately simulated environment where assessment can take place Materials relevant to the proposed activity or tasks Videos, PPT, CBLM, eCBLM, LMS LO2. Identify one’s role and responsibility within a team Assessment Criteria 1. Individual roles and responsibilities within the team environment are identified 2. Roles and objectives of the team is identified from available sources of information 3. Team parameters, reporting relationships and responsibilities are identified based on team discussions and appropriate external sources Contents Conditions Methodologies Assessment Methods Team roles and objectives Team structure and parameters Team development Sources of information Group Role play discussion involving the participation of Interaction individual Case studies member to the Simulation Access to attainment of Socio-drama relevant organizational and socioworkplace or goal metric appropriately Case studies and methods simulated scenarios as a Blended environment basis for Learning where discussion of Distance assessment can issues and Learning take place strategies in Flexible Materials teamwork Learning relevant to the Socio-drama and proposed socio-metric activity or tasks methods Videos, PPT, Sensitivity CBLM, eCBLM, techniques LMS Written Test The students/ trainees must be provided with the following: Written exam, oral questioning and demo thru Zoom LO3. Work as a team member Assessment Criteria 1. Effective and appropriate forms of communications are used and interactions undertaken with team members based on company practices 2. Effective and appropriate contributions made to complement team activities and objectives based on workplace context 3. Protocols in reporting are observed based on standard competency practices 4. Contribute to the development of team work plans based on an understanding of team’s role and objectives Contents Conditions Communication process Workplace communication protocol Team planning and decision making Team thinking Team roles Process of team development Workplace context Group Role play discussion involving the participation of Interaction individual Case member to the studies attainment of Simulation Access to organizational Sociorelevant goal drama and workplace or socio-metric Case studies appropriately and scenarios methods simulated as a basis for Blended environment discussion of Learning where issues and Distance assessment strategies in Learning can take teamwork Flexible place Socio-drama Learning Materials and socio-metric relevant to methods the Sensitivity proposed techniques activity or Written Test tasks Written exam, Videos, oral questioning PPT, CBLM, and demo thru eCBLM, Zoom LMS The students/ trainees must be provided with the following: Methodologies Assessment Methods Unit of Competency : Modules Title: Module Descriptor: Solve/Address General Workplace Problems Solving/Addressing General Workplace Problems This unit covers the knowledge, skills, and attitudes required to apply problem-solving techniques to determine the origin of problems and plan for their resolution. It also includes addressing procedural problems through documentation, and referral. Nominal Duration: 3 hours Summary of Learning Outcomes: LO1. Identify routine problems LO2. Look for solutions to routine problems LO3. Recommend solutions to problems Details of Learning Outcomes: LO1. Identify routine problems Assessment Criteria 1. Routine problems or procedural problems areas are identified 2. Problems to be investigated are defined and determined 3. Current conditions of the problem are identified and documented Contents Conditions Current industry Assessment will require access to hardware and a workplace over software an extended products and period, or a services suitable method Industry of gathering maintenance, evidence of service, helpdesk operating ability practices, over a range of processes and situations procedures Videos, PPT, Industry standard CBLM, eCBLM, diagnostic tools LMS Malfunctions and resolutions Methodologies Assessment Methods Group discussion Interaction Case studies Simulation Blended Learning Distance Learning Flexible Learning Case formulation Life narrative inquiry Standardized test Written exam, oral questioning and demo thru Zoom LO2. Look for solutions to routine problems Assessment Criteria 1. Potential solutions to problem are identified 2. Recommend ations about possible solutions are developed, documented, ranked and presented to appropriate for decision Contents Conditions Methodologies Assessment Methods Current industry hardware and software products and services Industry service, helpdesk practices, processes and procedures Operating systems Industry standard diagnostic tools Malfunctions and resolutions Root cause analysis Assessment will require access to a workplace over an extended period, or a suitable method of gathering evidence of operating ability over a range of situations Videos, PPT, CBLM, eCBLM, LMS Group discussion Interaction Case studies Simulation Blended Learning Distance Learning Flexible Learning Case formulation Life narrative inquiry Standardized test Written exam, oral questioning and demo thru Zoom LO3. Recommend solutions to problems Assessment Criteria 1. Implementation of solutions are planned 2. Evaluation of implemented solutions are planned 3. Recommended solutions are documented and submit to appropriate person for confirmation Contents Conditions Methodologies Assessment Methods Standard Operating procedures (SOP) Documentation procedure Assessment will require access to a workplace over an extended period, or a suitable method of gathering evidence of operating ability over a range of situations Videos, PPT, CBLM, eCBLM, LMS Group discussion Interaction Case studies Simulation Blended Learning Distance Learning Flexible Learning Case formulation Life narrative inquiry Standardized test Written exam, oral questioning and demo thru Zoom Unit of Competency : Modules Title: Module Descriptor: Develop Career and Life Decisions Developing Career and Life Decisions This module covers the knowledge, skills, and attitudes in managing one’s emotions, developing reflective practice, and boosting self-confidence and developing selfregulation Nominal Duration: 3 hours Summary of Learning Outcomes: LO1. Manage one’s emotion LO2. Develop reflective practice LO3. Boost self-confidence and develop self-regulation Details of Learning Outcomes: LO1. Manage one’s emotion Assessment Criteria Contents 1. Self-management Self-management strategies are strategies that identified assist in 2. Skills to work regulating independently behavior and and to show achieving initiative, to be personal and conscientious, learning goals and persevering (e.g. Nine selfin the face of management setbacks and strategies frustrations are according to developed Robert Kelley) 3. Techniques for Enablers and effectively barriers in handling negative achieving emotions and personal and unpleasant career goals situation in the Techniques in workplace are handling negative examined emotions and unpleasant situation in the workplace such as frustration, anger, worry, anxiety, etc. Conditions Methodologies Group discussion Interaction Case studies Simulation Blended Learning Access to workplace and Distance Learning resources Flexible Case studies Learning Videos, PPT, CBLM, eCBLM, LMS The students/ trainees must be provided with the following: Assessment Methods Demonstratio n or simulation with oral questioning Case problems involving work improvement and sustainability issues Third-party report Written exam, oral questioning and demo thru Zoom LO2. Develop reflective practice Assessment Criteria Contents Conditions 1. Personal strengths and Basic SWOT achievements, based on analysis self-assessment strategies Strategies to and teacher feedback are improve contemplated one’s 2. Progress when seeking and attitude in responding to feedback the from teachers to assist workplace them in consolidating Gibb’s strengths, addressing Reflective weaknesses and fulfilling Cycle/ Model their potential are (Description, monitored Feelings, 3. Outcomes of personal and Evaluation, academic challenges by Analysis, reflecting in previous Conclusion problem solving and and Action decision making strategies plan) and feedback from peers and teachers are predicted Methodologies Group discussion Interaction Case studies Simulation Blended Learning Distance Learning Access to Flexible workplace Learning and resources Case studies Videos, PPT, CBLM, eCBLM, LMS The students/ trainees must be provided with the following: Assessment Methods Demonstration or simulation with oral questioning Case problems involving work improvement and sustainability issues Third-party report Written exam, oral questioning and demo thru Zoom LO3. Boost self-confidence and develop self-regulation Assessment Criteria Contents 1. Efforts for Four components of continuous selfself-regulation improvement are based on Selfdemonstrated Regulation Theory 2. Counter(SRT) productive Personality tendencies at development work are concepts eliminated Self-help concepts 3. Positive outlook in (eg. 7 Habits by life are Stephen Covey, maintained transactional analysis, psychospiritual concepts Conditions Methodologies Group discussion Interaction Case studies Simulation Blended Learning Access to Distance workplace Learning and Flexible resources Learning Case studies Videos, PPT, CBLM, eCBLM, LMS The students/ trainees must be provided with the following: Assessment Methods Demonstration or simulation with oral questioning Case problems involving work improvement and sustainability issues Third-party report Written exam, oral questioning and demo thru Zoom Unit of Competency : Modules Title: Module Descriptor: Contribute to Workplace Innovation Contributing to Workplace Innovation This module covers the knowledge, skills, and attitudes required to make a pro-active and positive contribution to workplace innovation Nominal Duration: 3 hours Summary of Learning Outcomes: LO1. Identify opportunities to do things better LO2. Discuss and develop ideas with others LO3. Integrate ideas for change in the workplace Details of Learning Outcomes: LO1. Identify opportunities to do things better Assessment Criteria 1. Opportunities for improvement are identified proactively in own area of work 2. Information are gathered and reviewed which may be relevant to ideas and which might assist in gaining support for idea Contents Conditions Methodologies Assessment Methods Roles of individuals in suggesting and making improvements Positive impacts and challenges in innovation Types of changes and responsibility Seven habits of highly effective people The students/ trainees must be provided with the following: Group discussion Interaction Case studies Simulation Blended Learning Distance Learning Flexible Learning Psychological and behavioral interviews Performance evaluation Life narrative inquiry Sensitivity analysis Organizational analysis Standardized assessment Written exam, oral questioning and demo thru Zoom Pens, papers, and writing implements Cartolina Manila papers Videos, PPT, CBLM, eCBLM, LMS LO2. Discuss and develop ideas with others Assessment Criteria 1. People who could provide input to ideas for improvements are identified 2. Ways of approaching people to begin sharing ideas are selected 3. Meeting is set with relevant people 4. Ideas for follow up are reviewed and selected based on feedback 5. Critical inquiry method is used to discuss and develop ideas with others Contents Conditions Methodologies Assessment Methods Roles of individuals in suggesting and making improvements Positive impacts and challenges in innovation Types of changes and responsibility Seven habits of highly effective people The students/ trainees must be provided with the following: Group discussion Interaction Case studies Simulation Blended Learning Distance Learning Flexible Learning Psychological and behavioral interviews Performance evaluation Life narrative inquiry Sensitivity analysis Organization al analysis Standardized assessment Written exam, oral questioning and demo thru Zoom Pens, papers, and writing implements Cartolina Manila papers Videos, PPT, CBLM, eCBLM, LMS LO3. Integrate ideas for change in the workplace Assessment Criteria 1. Critical inquiry method is used to integrate different ideas for change of key people 2. Summarizing, analyzing and generalizing skills are used to extract salient points in the pool of ideas 3. Reporting skills are likewise used to communicate results 4. Current issues and concerns on the systems, processes, as well as the need for simple innovative practices are identified Contents Conditions Methodologies Roles of individuals in suggesting and making improvements Positive impacts and challenges in innovation Types of changes and responsibility Seven habits of highly effective people Basic research skills The students/ Group discussion trainees must Interaction be provided Case with the studies following: Simulation Pens, Blended papers, and Learning writing Distance implements Learning Cartolina Flexible Manila Learning papers Videos, PPT, CBLM, eCBLM, LMS Assessment Methods Psychological and behavioral interviews Performance evaluation Life narrative inquiry Sensitivity analysis Organizational analysis Standardized assessment Written exam, oral questioning and demo thru Zoom Unit of Competency : Modules Title: Module Descriptor: Present Relevant Information Presenting Relevant Information This unit covers the knowledge, skills, and attitudes required to present data/information accurately Nominal Duration: 8 hours Summary of Learning Outcomes: LO1. Gather data/information LO2. Assess gathered data/information LO3. Record and present information Details of Learning Outcomes: LO1. Gather data/information Assessment Criteria 1. Evidence, facts and information are collected 2. Evaluation, terms of reference and conditions are reviewed to determine whether data/informati on falls within project scope Contents Conditions Methodologies Assessment Methods Organizational protocols Confidentiality Accuracy Business mathematics and statistics Data analysis techniques/procedures Reporting requirements to a range of audiences Legislation, policy and procedures relating to the conduct of evaluations Organizational values, ethics, and codes of conduct Evidence of competent performance should be obtained by observing an individual in an information management role within the workplace or operational or simulated environment Group discussion Interaction Case studies Simulation Blended Learning Distance Learning Flexible Learning Written test Interview Portfolio Written exam, oral questioning and demo thru Zoom Videos, PPT, CBLM, eCBLM, LMS LO2. Assess gathered data/information Assessment Criteria 1. Validity of data/information is assessed 2. Analysis techniques are applied to assess data/information 3. Trends and anomalies are identified 4. Data analysis techniques and procedures are documented 5. Recommendations are made in areas of possible improvement Contents Conditions Methodologies Assessment Methods Business mathematics and statistics Data analysis techniques/ procedures Reporting requirements to a range of audiences Legislation, policy and procedures relating to the conduct of evaluations Organizational values, ethics, and codes of conduct Evidence of competent performance should be obtained by observing an individual in an information management role within the workplace or operational or simulated environment Group discussion Interaction Case studies Simulation Blended Learning Distance Learning Flexible Learning Written test Interview Portfolio Written exam, oral questioning and demo thru Zoom Videos, PPT, CBLM, eCBLM, LMS LO3. Record and present data/information Assessment Criteria 1. Studied data/ information are recorded 2. Recommendations are analyzed for action to ensure they are compatible with the project’s scope and terms of reference 3. Interim and final reports are analyzed and outcomes are compared to the criteria established at the outset 4. Findings are presented to stakeholders Contents Conditions Methodologies Assessment Methods Data analysis techniques/ procedures Evidence of competent performance should be obtained by observing an individual in an information management role within the workplace or operational or simulated environment Videos, PPT, CBLM, eCBLM, LMS Group discussion Interaction Case studies Simulation Blended Learning Distance Learning Flexible Learning Written test Interview Portfolio Written exam, oral questioning and demo thru Zoom Reporting requirements to a range of audiences Legislation, policy and procedures relating to the conduct of evaluations Organizational values, ethics, and codes of conduct Unit of Competency : Modules Title: Module Descriptor: Nominal Duration: Practice occupational safety and health policies and Procedures Practicing occupational safety and health policies and procedures This unit covers the knowledge, skills and attitudes required to identify OSH compliance requirements, prepare OSH requirements for compliance, perform tasks in accordance with relevant OSH policies and procedures 4 hours Summary of Learning Outcomes: LO1. Identify OSH compliance requirements LO2. Prepare OSH requirements for compliance LO3. Perform tasks in accordance with relevant OSH policies and procedures Details of Learning Outcomes: LO1. Identify OSH compliance requirements Assessment Criteria 1. Relevant OSH requirements, regulations, policies and procedures are identified in accordance with workplace policies and procedures 2. OSH activity nonconformities are conveyed to appropriate personnel 3. OSH preventive and control requirements are identified in accordance with OSH work policies and procedures Contents Conditions Methodologies Assessment Methods OSH preventive and control requirements Hierarchy of controls Hazard prevention and control General OSH principles Work standards and procedures Safe handling procedures of tools, equipment and materials Standard emergency plan and procedures in the workplace The students/ trainees must be provided with the following: Interactive lecture Simulation Symposium Group dynamics Blended Learning Distance Learning Flexible Learning Observation/ demonstration with oral questioning Third party report Written exam, oral questioning and demo thru Zoom Facilities, materials, tools ad equipment necessary for the activity Videos, PPT, CBLM, eCBLM, LMS LO2. Prepare OSH requirements for compliance Assessment Criteria 1. OSH work activity material, tools and equipment requirements are identified in accordance with workplace policies and procedures 2. Required OSH materials and tools and equipment are acquired in accordance with workplace policies and procedures 3. Required OSH materials, tools and equipment are arranged/ placed in accordance with OSH work standards Contents Conditions Methodologies Assessment Methods Resources necessary to execute hierarchy of controls General OSH principles Work standards and procedures Safe handling procedures of tools, equipment and materials Different OSH control measures The students/ trainees must be provided with the following: Interactive lecture Simulation Symposium Group dynamics Blended Learning Distance Learning Flexible Learning Observation/ demonstration with oral questioning Third party report Written exam, oral questioning and demo thru Zoom Facilities, materials, tools ad equipment necessary for the activity Videos, PPT, CBLM, eCBLM, LMS LO3. Perform tasks in accordance with relevant OSH policies and procedures Assessment Criteria 1. Relevant OSH work procedures are identified in accordance with workplace policies and procedures 2. Work activities are executed in accordance with OSH work standards 3. Non-compliance work activities are reported to appropriate personnel Contents Conditions OSH work standards Industry related work activities General OSH principles OSH violations, noncompliance work activities Interactive lecture Simulation Symposium Group Facilities, dynamics materials, tools ad Blended equipment Learning necessary for the Distance activity Learning Videos, PPT, Flexible CBLM, eCBLM, Learning LMS The students/ trainees must be provided with the following: Methodologies Assessment Methods Observation/ demonstratio n with oral questioning Third party report Written exam, oral questioning and demo thru Zoom Unit of Competency : Module Descriptor: Exercise efficient and effective sustainable practices in the workplace Exercising efficient and effective sustainable practices in the workplace This unit covers the knowledge, skills, and attitudes to identify the efficiency and effectiveness of resource utilization, determine causes of inefficiency and/or ineffectiveness of resource utilization and convey inefficient and ineffective environmental practices Nominal Duration: 3 hours Modules Title: Summary of Learning Outcomes: LO1. Identify the efficiency and effectiveness of resource utilization LO2. Determine causes of inefficiency and/or ineffectiveness of resource utilization LO3. Convey inefficient and ineffective environmental practices Details of Learning Outcomes: LO1. Identify the efficiency and effectiveness of resource utilization Assessment Criteria 1. Required resource utilization in the workplace is measured using appropriate techniques 2. Data are recorded in accordance with workplace protocol 3. Recorded data are compared to determine the efficiency and effectiveness of resource utilization according to established environmental work procedures Contents Conditions Methodologies Importance of environmental literacy Environmental work procedures Waste minimization Efficient energy consumption The students/ Group discussion trainees must Interaction be provided Case with the studies following: Simulation Workplace Blended Tools, Learning materials Distance and Learning equipment Flexible relevant to Learning the tasks PPE Manuals and references Videos, PPT, CBLM, eCBLM, LMS Assessment Methods Demonstration Oral questioning Written examination Written exam, oral questioning and demo thru Zoom LO2. Determine causes of inefficiency and/or ineffectiveness of resource utilization Assessment Criteria 1. Potential causes of inefficiency and/or ineffectiveness are listed 2. Causes of inefficiency and/or ineffectiveness are identified through deductive reasoning 3. Identified causes of inefficiency and/or ineffectiveness are validated thru established environmental procedures Contents Conditions Methodologies Causes of environmental inefficiencies and ineffectiveness The students/ Group discussion trainees must Interaction be provided Case with the studies following: Simulation Workplace Blended Tools, Learning materials Distance and Learning equipment Flexible relevant to Learning the tasks PPE Manuals and references Videos, PPT, CBLM, eCBLM, LMS Assessment Methods Demonstration Oral questioning Written examination Written exam, oral questioning and demo thru Zoom LO3. Convey inefficient and ineffective environmental practices Assessment Criteria Contents 1. Efficiency and Appropriate effectiveness of personnel to resource utilization are address reported to environmental appropriate personnel hazards 2. Concerns related to Environmental resource utilization are corrective discussed with actions appropriate personnel 3. Feedback on information/concerns raised are clarified with appropriate personnel Conditions Methodologies The students/ Group discussion trainees must be provided with the Interaction Case following: studies Workplace Simulation Tools, Blended materials and Learning equipment Distance relevant to the Learning tasks Flexible PPE Learning Manuals and references Videos, PPT, CBLM, eCBLM, LMS Assessment Methods Demonstration Oral questioning Written examination Written exam, oral questioning and demo thru Zoom Unit of Competency : Modules Title: Module Descriptor: Practice entrepreneurial skills in the workplace Practicing entrepreneurial skills in the workplace This unit covers the outcomes required to apply entrepreneurial workplace best practices and implement cost-effective operations Nominal Duration: 4 hours Summary of Learning Outcomes: LO1. Apply entrepreneurial workplace best practices LO2. Communicate entrepreneurial workplace best practices LO3. Implement cost-effective operations Details of Learning Outcomes: LO1. Apply entrepreneurial workplace best practices Assessment Criteria Contents 1. Good practices Workplace best relating to workplace practices, operations are policies and observed and criteria selected workplace Resource policy utilization 2. Quality procedures Ways in and practices are fostering complied with entrepreneurial according to attitudes: workplace patience, requirements honesty, quality 3. Cost-conscious and safety habits resource consciousness, utilization are resourcefulness applied based on industry standards Conditions Methodologies Assessment Methods The following resources should be provided: Simulated or actual workplace Tools, materials and supplies needed to demonstrate the required tasks References and manuals - Enterprise procedures manuals - Company quality policy Videos, PPT, CBLM, eCBLM, LMS Group discussion Interaction Case studies Simulation Blended Learning Distance Learning Flexible Learning Interview Third party report Written exam, oral questioning and demo thru Zoom LO2. Communicate entrepreneurial workplace best practices Assessment Criteria 1. Observed good practices relating to workplace operations are communicated to appropriate person 2. Observed quality procedures and practices are communicated to appropriate person 3. Cost conscious habits in resource utilization are communicated based on industry standards Contents Conditions Workplace best practices, policies and criteria Resource utilization Ways in fostering entrepreneurial attitudes: patience, honesty, quality and safety consciousness, resourcefulness The following resources should be provided: Simulated or actual workplace Tools, materials and supplies needed to demonstrate the required tasks References and manuals - Enterprise procedures manuals - Company quality policy Videos, PPT, CBLM, eCBLM, LMS Methodologies Group discussion Interaction Case studies Simulation Blended Learning Distance Learning Flexible Learning Assessment Methods Interview Third party report Written exam, oral questioning and demo thru Zoom LO3. Implement cost-effective operations 1. 2. 3. 4. Assessment Criteria Preservation and optimization of workplace resources is implemented in accordance with enterprise policy Judicious use of workplace tools, equipment and materials are observed according to manual and work requirements Constructive contributions to office operations are made according to enterprise requirements Ability to work within one’s allotted time and finances is sustained Contents Conditions Methodologies The following Group Optimization of resources should discussion workplace be provided: resources Interaction Simulated or Case 5S procedures actual studies and concepts workplace Simulation Criteria for cost Tools, materials Blended effectiveness and supplies Learning Workplace needed to Distance productivity demonstrate the Learning Impact of required tasks Flexible entrepreneurial References and Learning mindset to manuals workplace - Enterprise productivity procedures Ways in fostering manuals entrepreneurial - Company attitudes: quality quality policy and safety Videos, PPT, consciousness CBLM, eCBLM, LMS Assessment Methods Interview Third party report Written exam, oral questioning and demo thru Zoom Common Competencies Unit of Competency: Modules Title: Module Descriptor: Apply quality standards Applying quality standards This unit covers the knowledge, skills, attitudes and values needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, organization procedures and customer requirements. Nominal Duration: 8 hours Summary of Learning Outcomes: LO1. Assess quality of received materials LO2. Assess own work LO3. Engage in quality improvement Details of Learning Outcomes: LO1. Assess quality of received materials Assessment Criteria 1. Work instruction is obtained and work is carried out in accordance with standard operating procedures 2. Received materials are checked against workplace standards and specifications 3. Faulty materials related to work are identified and isolated. 4. Faults and any identified causes are recorded and/or reported to the supervisor concerned in accordance with workplace procedures 5. Faulty materials are replaced in accordance with workplace procedures. Contents Conditions Materials, Relevant software production and processes, hardware materials and to be used products in a real or Characteristics simulated of materials, situation software and Videos, hardware used PPT, in production CBLM, eCBLM, processes LMS Quality checking procedures Workplace procedures Safety and environmental aspects of production processes Fault identification and reporting Methodologies Assessment Methods Field trip Symposium Problem solving Simulation Individualize learning On the job training Blended Learning Distance Learning Flexible Learning Observation and oral questioning Third party report Portfolio Practical demonstration Written exam, oral questioning and demonstration thru Zoom LO2. Assess own work Assessment Criteria 1. Documentation relative to quality within the company is identified and used. 2. Completed work is checked against workplace standards relevant to the task undertaken. 3. Errors are identified and isolated. 4. Information on the quality and other indicators of production performance are recorded in accordance with workplace procedures. 5. In cases of deviations from specific quality standards, causes are documented and reported in accordance with the workplace’ s standards operating procedures. Contents Conditions Relevant Materials, software production and processes, hardware materials and to be used products in a real or Characteristics simulated of materials, situation software and Videos, hardware used PPT, in production CBLM, processes eCBLM, Quality checking LMS procedures Workplace procedures Safety and environmental aspects of production processes Fault identification and reporting Methodologies Assessment Methods Field trip Symposium Problem solving Simulation Individualize learning On the job training Blended Learning Distance Learning Flexible Learning Observation and oral questioning Third party report Portfolio Practical demonstration Written exam, oral questioning and demonstration thru Zoom LO3. Engage in quality improvement Assessment Criteria 1. Process improvement procedures are participated in relative to workplace assignment. 2. Work is carried out in accordance with process improvement procedures. 3. Performance of operation or quality of product of service to ensure customer satisfaction is monitored. Contents Conditions Relevant Materials, software production and processes, hardware materials and to be used products in a real or Characteristics simulated of materials, situation software and Videos, hardware used PPT, in production CBLM, processes eCBLM, Quality checking LMS procedures Workplace procedures Safety and environmental aspects of production processes Fault identification and reporting Methodologies Assessment Methods Field trip Symposium Problem solving Simulation Individualize learning On the job training Blended Learning Distance Learning Flexible Learning Observation and oral questioning Third party report Portfolio Practical demonstration Written exam, oral questioning and demonstration thru Zoom Unit of Competency: Modules Title: Module Descriptor: Perform computer operations Performing computer operations This unit covers the knowledge, skills, attitudes and values needed to perform computer operations which include inputting, accessing, producing and transferring data using the appropriate hardware and software. Nominal Duration: 16 hours Summary of Learning Outcomes: LO1. Plan and prepare for task to be undertaken LO2. Input data into computer LO3. Access information using computer LO4. Produce output/ data using computer system LO5. Use basic functions of www-browser to locate information LO6. Maintain computer equipment and systems Details of Learning Outcomes: LO1. Plan and prepare for task to be undertaken Assessment Criteria 1. Requirements of task are determined in accordance with the required output. 2. Appropriate hardware and software are selected according to task assigned and required outcome. 3. Task is planned to ensure that OH & S guidelines and procedures are followed. 4. Client -specific guidelines and procedures are followed. 5. Required data security guidelines are applied in accordance with existing procedures. Contents Conditions Methodologies Basic ergonomics of Computer Modular keyboard and computer hardware Film user with showing Main types of computers peripherals Computer and basic features of Appropriate based different operating training (esoftware systems Videos, learning) PPT, Main parts of a Project CBLM, computer method eCBLM, Storage devices and On the job LMS basic categories of training memory Blended Relevant types of Learning software Distance Learning General security, Flexible privacy legislation and Learning copyright Viruses OH & S principles and responsibilities Calculating computer capacity Productivity Application Business Application System Software Assessment Methods Direct Observation and Oral Questioning Practical demonstration Written exam, oral questioning and demonstration thru Zoom LO2. Input data into computer Assessment Criteria 1. Data are entered into the computer using appropriate program/ application in accordance with company procedures. 2. Accuracy of information is checked and information is saved in accordance with standard operating procedures. 3. Inputted data is stored in storage media according to requirements. 4. Work is performed within ergonomic guidelines. Contents Conditions Methodologies Basic ergonomics of Computer Modular keyboard and hardware Film computer user with showing peripherals Computer Main types of computers and basic Appropriate based features of different training (esoftware operating systems Videos, learning) PPT, Main parts of a Project CBLM, computer method eCBLM, Storage devices and On the job LMS basic categories of training memory Blended Relevant types of Learning software Distance Learning General security, Flexible privacy legislation and Learning copyright Viruses OH & S principles and responsibilities Calculating computer capacity Productivity Application Business Application System Software Assessment Methods Direct Observation and Oral Questioning Practical demonstration Written exam, oral questioning and demonstration thru Zoom LO3. Access information using computer Assessment Criteria 1. Correct program/ application is selected based on job requirements. 2. Program/ application containing the information required is accessed according to company procedures. 3. Desktop icons are correctly selected, opened and closed for navigation purposes. 4. Keyboard techniques are carried out in line with OH & S requirements for safe use of keyboards. Contents Conditions Methodologies Basic ergonomics of Computer Modular keyboard and hardware Film computer user with showing peripherals Computer Main types of computers and basic Appropriate based features of different training (esoftware operating systems Videos, learning) PPT, Main parts of a Project CBLM, computer method eCBLM, Storage devices and On the job LMS basic categories of training memory Blended Relevant types of Learning software Distance Learning General security, Flexible privacy legislation Learning and copyright Viruses OH & S principles and responsibilities Calculating computer capacity Productivity Application Business Application System Software Assessment Methods Direct Observation and Oral Questioning Practical demonstration Written exam, oral questioning and demonstration thru Zoom LO4. Produce output/ data using computer system Assessment Criteria 1. Entered data are processed using appropriate software commands. 2. Data are printed out as required using computer hardware /peripheral devices in accordance with standard operating procedures. 3. Files and data are transferred between compatible systems using computer software, hardware/peripheral devices in accordance with standard operating procedures. Contents Conditions Methodologies Basic ergonomics of Computer Modular keyboard and hardware Film computer user with showing peripherals Computer Main types of computers and basic Appropriate based features of different training (esoftware operating systems Videos, learning) PPT, Main parts of a Project CBLM, computer method eCBLM, Storage devices and On the job LMS basic categories of training memory Blended Relevant types of Learning software Distance Learning General security, Flexible privacy legislation Learning and copyright Viruses OH & S principles and responsibilities Calculating computer capacity Productivity Application Business Application System Software Assessment Methods Direct Observation and Oral Questioning Practical demonstration Written exam, oral questioning and demonstration thru Zoom LO5. Use basic functions of www-browser to locate information Assessment Criteria 1. Information requirements for internet search are established. 2. Browser is launched. 3. Search engine is loaded. 4. Appropriate search criteria/or URL of site is entered. 5. Relevant links are followed to locate required information. 6. Useful pages are bookmarked or printed as required. Contents Conditions Methodologies Basic ergonomics of Computer Modular keyboard and hardware Film computer user with showing peripherals Computer Main types of computers and basic Appropriate based features of different training (esoftware operating systems Videos, learning) PPT, Main parts of a Project CBLM, computer method eCBLM, Storage devices and On the job LMS basic categories of training memory Blended Relevant types of Learning software Distance Learning General security, Flexible privacy legislation and Learning copyright Viruses OH & S principles and responsibilities Calculating computer capacity Productivity Application Business Application System Software Assessment Methods Direct Observation and Oral Questioning Practical demonstration Written exam, oral questioning and demonstration thru Zoom LO6. Maintain computer equipment and systems Assessment Criteria Contents Conditions Methodologies Basic ergonomics of Computer Modular 1. Procedures for keyboard and hardware Film ensuring security of computer user with showing data, including peripherals Main types of regular back-ups Computer and virus checks are computers and Appropriate based basic features of implemented in training (esoftware different operating Videos, accordance with learning) PPT, systems standard operating Project CBLM, procedures. Main parts of a method eCBLM, 2. Basic file computer On the job LMS maintenance Storage devices training procedures are and basic Blended implemented in line categories of Learning with the standards memory Distance operating Relevant types of Learning procedures. software Flexible Learning General security, privacy legislation and copyright Viruses OH & S principles and responsibilities Calculating computer capacity Productivity Application Business Application System Software Assessment Methods Direct Observation and Oral Questioning Practical demonstration Written exam, oral questioning and demonstration thru Zoom Unit of Competency: Modules Title: Module Descriptor: Perform mensuration and calculation Performing mensuration and calculation This unit covers the knowledge, skills and attitudes and values needed identify, care, handle and use measuring instruments Nominal Duration: 16 hours Summary of Learning Outcomes: LO1. Select measuring instruments LO2. Carry out measurements and calculation LO3. Maintain measuring instruments Details of Learning Outcomes: LO1. Select measuring instruments Assessment Criteria 1. Object or component to be measured is identified 2. Correct specifications are obtained from relevant source 3. Measuring tools are selected in line with job requirements Contents Conditions Methodologies Types of measuring instruments and their uses Safe handling procedures in using measuring instruments Four fundamental operation of mathematics Formula for volume, area, perimeter and other geometric figures Place of Self- paced/ assessment modular Measuring Demonstration instruments Small group Straight discussion edge Distance Torque learning gauge Blended Learning Try square Protractor Distance Learning Combination Flexible gauge Learning Steel rule Videos, PPT, CBLM, eCBLM, LMS Assessment Methods Observation Oral questioning Written exam, oral questioning and demonstration thru Zoom LO2. Carry out measurements and calculation Assessment Criteria 1. Appropriate measuring instrument is selected to achieve required outcome 2. Accurate measurements are obtained for job 3. Calculation needed to complete work tasks are performed using the four basic process of addition (+), subtraction (-), multiplication (x), and division (/) 4. Calculation involving fractions, percentages and mixed numbers are used to complete workplace tasks. 5. Numerical computation is selfchecked and corrected for accuracy 6. Instruments are read to the limit of accuracy of the tool. Contents Conditions Methodologies Types of measuring instruments and their uses Safe handling procedures in using measuring instruments Four fundamental operation of mathematics Formula for volume, area, perimeter and other geometric figures Place of Self- paced/ assessment modular Measuring Demonstration instruments Small group discussion Straight edge Distance learning Torque gauge Blended Try square Learning Protractor Distance Learning Combination Flexible gauge Learning Steel rule Videos, PPT, CBLM, eCBLM, LMS Assessment Methods Observation Oral questioning Written exam, oral questioning and demonstration thru Zoom LO3. Maintain measuring instruments Assessment Criteria 1. Measuring instruments are not dropped to avoid damage 2. Measuring instruments are cleaned before and after using. 3. Proper storage of instruments undertaken according to manufacturer’s specifications and standard operating procedures. Contents Conditions Methodologies Types of measuring instruments and their uses Safe handling procedures in using measuring instruments Four fundamental operation of mathematics Formula for volume, area, perimeter and other geometric figures Place of Self- paced/ assessment modular Measuring Demonstration instruments Small group discussion Straight edge Distance learning Torque gauge Blended Try square Learning Protractor Distance Learning Combination Flexible gauge Learning Steel rule Videos, PPT, CBLM, eCBLM, LMS Assessment Methods Observation Oral questioning Written exam, oral questioning and demonstration thru Zoom Unit of Competency: Modules Title: Module Descriptor: Prepare and interpret technical drawing Preparing and interpreting technical drawing This unit covers the knowledge, skills and attitudes and values needed to prepare/interpret diagrams, engineering abbreviation and drawings, symbols, dimension. Nominal Duration: 8 hours Summary of Learning Outcomes: LO1. Identify different kinds of technical drawings LO2. Interpret technical drawings LO3. Prepare/make changes to electrical/electronic schematics and drawings LO4. Store technical drawings and equipment/instruments Details of Learning Outcomes: LO1. Identify different kinds of technical drawings Assessment Criteria 1. Correct technical drawing is selected according to job requirements. 2. Technical drawings are segregated in accordance with the types and kinds of drawings Contents Conditions Methodologies Drawing conventions Symbols Dimensioning Conventions Mark up/Notation of Drawings Mathematics - Four fundamental operations - Percentage - Fraction - Trigonometric Function - Algebra - Geometry Lecture/ demonstration Dualized training Blended Learning Distance Learning Flexible Learning Drawings Diagrams Charts Plans Videos, PPT, CBLM, eCBLM, LMS Assessment Methods Practical tasks involving interpretation of a range of technical drawings Oral questioning Written exam, oral questioning and demonstration thru Zoom LO2. Interpret technical drawings Assessment Criteria 1. Components, assemblies or objects are recognized as required. 2. Dimensions of the key features of the objects depicted in the drawing are correctly identified. 3. Symbols used in the drawing are identified and interpreted correctly. 4. Drawing is checked and validated against job requirements or equipment in accordance with standard operating procedures. Contents Conditions Methodologies Drawing conventions Symbols Dimensioning Conventions Mark up/ Notation of Drawings Mathematics - Four fundamental operations - Percentage - Fraction - Trigonometric Function - Algebra - Geometry Lecture/ demonstration Dualized training Blended Learning Distance Learning Flexible Learning Drawings Diagrams Charts Plans Videos, PPT, CBLM, eCBLM, LMS Assessment Methods Practical tasks involving interpretation of a range of technical drawings Oral questioning Written exam, oral questioning and demonstration thru Zoom LO3. Prepare/make changes to electrical/electronic schematics and drawings Assessment Criteria 1. Electrical/electro nic schematic is drawn and correctly identified. 2. Correct drawing is identified, equipment are selected and used in accordance with job requirements. Contents Conditions Methodologies Drawing conventions Symbols Dimensioning Conventions Mark up/Notation of Drawings Mathematics - Four fundamental operations - Percentage - Fraction - Trigonometric Function - Algebra - Geometry Lecture/ demonstration Dualized training Blended Learning Distance Learning Flexible Learning Drawings Diagrams Charts Plans Videos, PPT, CBLM, eCBLM, LMS Assessment Methods Practical tasks involving interpretation of a range of technical drawings Oral questioning Written exam, oral questioning and demonstration thru Zoom LO4. Store technical drawings and equipment/instruments Assessment Criteria 1. Care and maintenance of drawings are undertaken according to company procedures. 2. Technical drawings are recorded and inventory is prepared in accordance with company procedures. 3. Proper storage of instruments is undertaken according to company procedures. Contents Conditions Methodologies Drawing conventions Symbols Dimensioning Conventions Mark up/Notation of Drawings Mathematics - Four fundamental operations - Percentage - Fraction - Trigonometric Function - Algebra - Geometry Lecture/ demonstration Dualized training Blended Learning Distance Learning Flexible Learning Drawings Diagrams Charts Plans Videos, PPT, CBLM, eCBLM, LMS Assessment Methods Practical tasks involving interpretation of a range of technical drawings Oral questioning Written exam, oral questioning and demonstration thru Zoom Unit of Competency: Modules Title: Module Descriptor: Use hand tools Use hand tools This unit covers the knowledge, skills and attitudes on the safe use, handling and maintenance of tools Nominal Duration: 16 hours Summary of Learning Outcomes: LO1. Plan and prepare for tasks to be undertaken LO2. Prepare hand tools LO3. Use appropriate hand tools and test equipment LO4. Maintain hand tools Details of Learning Outcomes: LO1. Plan and prepare for tasks to be undertaken Assessment Criteria 1. Tasks to be undertaken are properly identified 2. Appropriate hand tools are identified and selected according to the task requirements Contents Conditions Safety - Safety requirements in handling tools Tools - Function, Operation, Common faults Processes, Operations, Systems - Maintenance of tools - Storage of Tools Tools may include the following but not limited to: - Screw drivers - Pliers - punches - wrenches, files Videos, PPT, CBLM, eCBLM, LMS Methodologies Assessment Methods Lecture / Observation Demonstration Oral questioning Distance learning Written exam, Film Showing oral questioning Blended and Learning demonstration Distance thru Zoom Learning Flexible Learning LO2. Prepare hand tools Assessment Criteria Contents 1. Appropriate hand Safety - Safety tools are requirements in checked for handling tools proper operation Tools and safety - Function, 2. Unsafe or faulty Operation, tools are Common faults identified and marked for repair Processes, according to Operations, standard Systems company - Maintenance of procedure tools - Storage of Tools Conditions Tools may include the following but not limited to: - Screw drivers - Pliers - punches - wrenches, files Videos, PPT, CBLM, eCBLM, LMS Methodologies Assessment Methods Lecture / Observation Demonstration Oral Distance questioning learning Written exam, oral Film Showing questioning Blended and Learning demonstration Distance thru Zoom Learning Flexible Learning LO3. Use appropriate hand tools and test equipment Assessment Criteria Contents Safety 1. Tools are used - Safety according to requirements in tasks undertaken handling tools 2. All safety Tools procedures in - Function, using tools are Operation, observed at all Common faults times and appropriate Processes, personal Operations, protective Systems equipment - Maintenance of (PPE) are used tools 3.3. - Storage of Tools Malfunctions, unplanned or unusual events are reported to the supervisor Conditions Tools may include the following but not limited to: - Screw drivers - Pliers - punches - wrenches, files Videos, PPT, CBLM, eCBLM, LMS Methodologies Assessment Methods Lecture / Observation Demonstration Oral Distance questioning learning Written exam, oral Film Showing questioning Blended and Learning demonstration Distance thru Zoom Learning Flexible Learning LO4. Maintain hand tools Assessment Criteria Contents Safety 1. Tools are not - Safety dropped to avoid requirements in damage handling tools 2. Routine maintenance of Tools - Function, tools undertaken Operation, according to Common faults standard operational Processes, procedures, Operations, principles and Systems techniques - Maintenance of 3. Tools are stored tools safely in - Storage of Tools appropriate locations in accordance with manufacturer’s specifications or standard operating procedures Conditions Tools may include the following but not limited to: - Screw drivers - Pliers - punches - wrenches, files Videos, PPT, CBLM, eCBLM, LMS Methodologies Assessment Methods Lecture / Observation Demonstration Oral Distance questioning learning Written exam, oral Film Showing questioning Blended and Learning demonstration Distance thru Zoom Learning Flexible Learning Unit of Competency: Modules Title: Module Descriptor: Nominal Duration: Terminate and connect electrical wiring and electronics circuit Terminating and connecting electrical wiring and electronics circuit This unit covers the knowledge, skills, attitudes and values needed to terminate and connect electrical wiring and electronic circuits 8 hours Summary of Learning Outcomes: LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits LO2. Terminate/connect electrical wiring/electronic circuits LO3. Test termination/connection of electrical wiring/electronics circuits Details of Learning Outcomes: LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits Assessment Criteria 1. Materials are checked according to specifications and tasks 2. Appropriate tools and equipment are selected according to tasks requirements 3. Task is planned to ensure OH & S guidelines and procedures are followed 4. Electrical wiring/electronic circuits are correctly prepared for connecting/termina tion in accordance with instructions and work site procedures Contents Conditions Methodologies Use of tools Use of test instruments/ equipment Electrical theory Single phase AC principles Wiring techniques DC power supplies Soldering Tools for measuring, cutting, drilling, assembling/ disassembling, connecting. Tool set includes the following but not limited to: - screw drivers - pliers - cutters Videos, PPT, CBLM, eCBLM, LMS Film Viewing Individualized Learning Direct Student Laboratory Experience On-the-Job Training Project Method Blended Learning Distance Learning Flexible Learning Assessment Methods Observation Oral Questioning Practical demonstration Written exam, oral questioning and demonstration thru Zoom LO2. Terminate/connect electrical wiring/electronic circuits Assessment Criteria 1. Safety procedures in using tools are observed at all times and appropriate personal protective equipment are used 2. All work undertaken safely in accordance with the workplace and standard procedures 3. Appropriate range of methods in termination/ connection are used according to specifications, manufacturer’s requirements and safety 4. Correct sequence of operation is followed 5. Accessories used are adjusted, if necessary 6. Confirm termination/ connection undertaken successfully in accordance with job specification Contents Conditions Methodologies Use of tools Use of test instruments/ equipment Electrical theory Single phase AC principles Wiring techniques DC power supplies Soldering Tools for measuring, cutting, drilling, assembling/ disassembling, connecting. Tool set includes the following but not limited to: - screw drivers - pliers - cutters Videos, PPT, CBLM, eCBLM, LMS Film Viewing Individualized Learning Direct Student Laboratory Experience On-the-Job Training Project Method Blended Learning Distance Learning Flexible Learning Assessment Methods Observation Oral Questioning Practical demonstration Written exam, oral questioning and demonstration thru Zoom LO3. Test termination/connection of electrical wiring/electronics circuits Assessment Criteria 1. Testing of all completed termination/ connections of electric wiring/electronic circuits is conducted for compliance with specifications and regulations using appropriate procedures and equipment 2. Wiring and circuits are checked using specified testing procedures 3. Unplanned events or conditions are responded to in accordance with established procedures Contents Conditions Methodologies Use of tools Use of test instruments/ equipment Electrical theory Single phase AC principles Wiring techniques DC power supplies Soldering Tools for measuring, cutting, drilling, assembling/ disassembling, connecting. Tool set includes the following but not limited to: - screw drivers - pliers - cutters Videos, PPT, CBLM, eCBLM, LMS Film Viewing Individualized Learning Direct Student Laboratory Experience On-the-Job Training Project Method Blended Learning Distance Learning Flexible Learning Assessment Methods Observation Oral Questioning Practical demonstration Written exam, oral questioning and demonstration thru Zoom Unit of Competency: Modules Title: Module Descriptor: Test electronic components Testing electronic components This unit covers the knowledge, skills and attitudes required to test electronic components. It includes competencies in determining the criteria for testing electronics components, planning an approach for component testing, testing the components and evaluating the testing process. Nominal Duration: 8 hours Summary of Learning Outcomes: LO1. Determine criteria for testing electronics components LO2. Plan an approach for component testing LO3. Test components LO4. Evaluate the testing process Details of Learning Outcomes: LO1. Determine criteria for testing electronics components Assessment Criteria 1. Work instructions are obtained and clarified based on job order or client requirements 2. Responsible person is consulted for effective and proper work coordination 3. Data sheets/ Application notes are obtained and interpreted based on manufacturer’s specifications 4. Testing criteria are defined to Contents Conditions Methodologies Mensuration/Mathem atics - Conversion of Units - Applied Mathematics Safety - Work Safety requirements and economy of materials with durability - Knowledge in 5S application and observation of required timeframe - Knowledge of proper handling and disposal of chemicals Materials, tools and equipment uses and specifications - Identification of hand and power tools - Proper care and use of tools The following resources must be provided: Tools and equipment (see range of variables) Working area/bench Electronic components Testing instruments and equipment Assessment rating sheet Reporting forms Videos, PPT, CBLM, eCBLM, LMS Film Viewing Individualized Learning Direct Student Laboratory Experience On-the-Job Training Project Method Blended Learning Distance Learning Flexible Learning Assessment Methods Direct observation of application to tasks and questions related to required knowledge Demonstration with oral questioning Third party report Written test Portfolio Written exam, oral questioning and demonstration thru Zoom ensure that components meet technical and quality requirements 5. Document and communicate testing criteria to relevant personnel Systems and Processes - Principles of electrical/ electronic circuits - Identifying sources of electricity - Identifying conductors and insulators - Describing resistance and identify resistors - Supplying different voltage using variable power supply - Measuring resistance using VOM - Testing resistors - Measuring current and voltage using VOM - Analyzing simple circuit using ohms and power law - Analyzing series/parallel circuits using ohms and power law - Describing alternating current circuits - Observing waveform using oscilloscope - generating waveform in various frequency using function generator - Measuring frequency using oscilloscope - Measuring capacitance using VOM - Describing capacitance and identifying capacitors - Testing capacitors - Analyzing series/parallel capacitances - Describing inductance and identifying inductors - Testing inductors - analyzing series parallel inductors - describing the characteristic of transformers - describing and identifying semiconductor diode - testing semiconductor diode - analyzing rectifier circuits - describing and identifying bipolar transistor - testing bipolar transistor - analyzing amplifier circuit - analyzing multivibrator circuit - describing and analyzing digital gate - testing logic gates - analyzing logic networks - analyzing sequence circuits LO2. Plan an approach for component testing Assessment Criteria 1. Various testing methods are Identified based on types of electronic components 2. Characteristics and appropriateness of testing methods to be used during development and on completion is determined 3. Testing methods are considered/ selected in relation to appropriate testing strategy 4. Plan for testing components is developed at specified points during development and on completion 5. Required test & measuring instruments and tools are prepared and checked in accordance with established procedures 6. Records system is established to document testing results, Contents Conditions Methodologies Mensuration/Mathem atics - Conversion of Units - Applied Mathematics Safety - Work Safety requirements and economy of materials with durability - Knowledge in 5S application and observation of required timeframe - Knowledge of proper handling and disposal of chemicals Materials, tools and equipment uses and specifications - Identification of hand and power tools - Proper care and use of tools Systems and Processes - Principles of electrical/ electronic circuits - Identifying sources of electricity - Identifying conductors and insulators - Describing resistance and identify resistors - Supplying different voltage using variable power supply - Measuring resistance using VOM The following resources must be provided: Tools and equipment (see range of variables) Working area/bench Electronic components Testing instruments and equipment Assessment rating sheet Reporting forms Videos, PPT, CBLM, eCBLM, LMS Film Viewing Individualized Learning Direct Student Laboratory Experience On-the-Job Training Project Method Blended Learning Distance Learning Flexible Learning Assessment Methods Direct observation of application to tasks and questions related to required knowledge Demonstration with oral questioning Third party report Written test Portfolio Written exam, oral questioning and demonstration thru Zoom including problems and faults - Testing resistors - Measuring current and voltage using VOM - Analyzing simple circuit using ohms and power law - Analyzing series/parallel circuits using ohms and power law - Describing alternating current circuits - Observing waveform using oscilloscope - generating waveform in various frequency using function generator - Measuring frequency using oscilloscope - Measuring capacitance using VOM - Describing capacitance and identifying capacitors - Testing capacitors - Analyzing series/parallel capacitances - Describing inductance and identifying inductors - Testing inductors - analyzing series parallel inductors - describing the characteristic of transformers - describing and identifying semiconductor diode - testing semiconductor diode - analyzing rectifier circuits - describing and identifying bipolar transistor - testing bipolar transistor - analyzing amplifier circuit - analyzing multivibrator circuit - describing and analyzing digital gate - testing logic gates - analyzing logic networks - analyzing sequence circuits LO3. Test components Assessment Criteria 1. Testing methods are applied to ensure that products meet creative, production and technical requirements 2. Problems and faults detected by testing are recorded and remedial steps taken in records system is documented 3. Problems and faults detected during testing are resolved in accordance with agreed project or industry practice Contents Conditions Methodologies Mensuration/Mathem atics - Conversion of Units - Applied Mathematics Safety - Work Safety requirements and economy of materials with durability - Knowledge in 5S application and observation of required timeframe - Knowledge of proper handling and disposal of chemicals Materials, tools and equipment uses and specifications - Identification of hand and power tools - Proper care and use of tools Systems and Processes The following resources must be provided: Tools and equipment (see range of variables) Working area/bench Electronic components Testing instruments and equipment Assessment rating sheet Reporting forms Videos, PPT, CBLM, eCBLM, LMS Film Viewing Individualized Learning Direct Student Laboratory Experience On-the-Job Training Project Method Blended Learning Distance Learning Flexible Learning Assessment Methods Direct observation of application to tasks and questions related to required knowledge Demonstration with oral questioning Third party report Written test Portfolio Written exam, oral questioning and demonstration thru Zoom 4. Evaluate final products against the previously determined criteria 5. Testing process is documented and summarized evaluation report is submitted to relevant personnel - Principles of electrical/ electronic circuits - Identifying sources of electricity - Identifying conductors and insulators - Describing resistance and identify resistors - Supplying different voltage using variable power supply - Measuring resistance using VOM - Testing resistors - Measuring current and voltage using VOM - Analyzing simple circuit using ohms and power law - Analyzing series/parallel circuits using ohms and power law - Describing alternating current circuits - Observing waveform using oscilloscope - generating waveform in various frequency using function generator - Measuring frequency using oscilloscope - Measuring capacitance using VOM - Describing capacitance and identifying capacitors - Testing capacitors - Analyzing series/parallel capacitances - Describing inductance and identifying inductors - Testing inductors - analyzing series parallel inductors - describing the characteristic of transformers - describing and identifying semiconductor diode - testing semiconductor diode - analyzing rectifier circuits - describing and identifying bipolar transistor - testing bipolar transistor - analyzing amplifier circuit - analyzing multivibrator circuit - describing and analyzing digital gate - testing logic gates - analyzing logic networks - analyzing sequence circuits LO4. Evaluate the testing process Assessment Criteria 1. Testing methods that were successful and those that led to difficulties are identified based on industry standards 2. Testing process and records system are evaluated based on standard procedures 3. Test results/ findings are documented for subsequent components testing. Contents Conditions Methodologies Mensuration/Mathem atics - Conversion of Units - Applied Mathematics Safety - Work Safety requirements and economy of materials with durability - Knowledge in 5S application and observation of required timeframe - Knowledge of proper handling and disposal of chemicals Materials, tools and equipment uses and specifications - Identification of hand and power tools - Proper care and use of tools Systems and Processes - Principles of electrical/ electronic circuits - Identifying sources of electricity - Identifying conductors and insulators - Describing resistance and identify resistors - Supplying different voltage using variable power supply - Measuring resistance using VOM The following resources must be provided: Tools and equipment (see range of variables) Working area/bench Electronic components Testing instruments and equipment Assessment rating sheet Reporting forms Videos, PPT, CBLM, eCBLM, LMS Film Viewing Individualized Learning Direct Student Laboratory Experience On-the-Job Training Project Method Blended Learning Distance Learning Flexible Learning Assessment Methods Direct observation of application to tasks and questions related to required knowledge Demonstration with oral questioning Third party report Written test Portfolio Written exam, oral questioning and demonstration thru Zoom - Testing resistors - Measuring current and voltage using VOM - Analyzing simple circuit using ohms and power law - Analyzing series/parallel circuits using ohms and power law - Describing alternating current circuits - Observing waveform using oscilloscope - generating waveform in various frequency using function generator - Measuring frequency using oscilloscope - Measuring capacitance using VOM - Describing capacitance and identifying capacitors - Testing capacitors - Analyzing series/parallel capacitances - Describing inductance and identifying inductors - Testing inductors - analyzing series parallel inductors - describing the characteristic of transformers - describing and identifying semiconductor diode - testing semiconductor diode - analyzing rectifier circuits - describing and identifying bipolar transistor - testing bipolar transistor - analyzing amplifier circuit - analyzing multivibrator circuit - describing and analyzing digital gate - testing logic gates - analyzing logic networks - analyzing sequence circuits Core Competencies Unit of Competency: Modules Title: Module Descriptor: Install and configure computer systems Installing and configuring computer systems This unit covers the outcomes required in installing and configuring desktop and workstation computers systems. It consists of competencies to assemble computer hardware, install operating system and drivers for peripherals/devices, and install application software as well as to conduct testing and documentation Nominal Duration: 40 hours Summary of Learning Outcomes: LO1. Assemble computer hardware LO2. Prepare installer LO3. Install operating system and drivers for peripherals/devices LO4. Install application software LO5. Conduct testing and documentation Details of Learning Outcomes: LO1. Assemble computer hardware Assessment Criteria 1. Unit assembly is planned and prepared to ensure OH&S policies and procedures are followed in accordance with systems requirements 2. Materials necessary to complete the work are identified and obtained in accordance with established procedures and checked against Contents Conditions Methodologies Types and parts of computers Computer operating systems - Windows / MAC OS X /Linux Peripheral devices Computer systems design Computer assembly procedures Installers preparation and OS installation procedures Application and devices/drivers installation procedures Desktop PC interface/ hook up procedures Tools and test instruments PC or workstation Computer peripherals/ devices Appropriate OS, drivers and software applications/ programs Videos, PPT, CBLM, eCBLM, LMS Lecture Discussion Demonstration Viewing multimedia Blended Learning Distance Learning Flexible Learning Assessment Methods Practical Demonstration w/ oral questioning Interview Portfolio Written exam, oral questioning and demonstration thru Zoom systems requirements 3. Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with established procedures and checked for correct operation and safety 4. Computer hardware is assembled in accordance with established procedures and systems requirements 5. Basic-inputoutput-system (BIOS) configuration is performed in accordance with hardware requirements Power ON self-test and BIOS configuration procedures Application packages & use of application programs Multimedia systems Motherboards Multimedia storage devices Video cards Sound cards Graphical user interface Disk management Use of utilities/software - Virtualization software - Disk management software - Anti-virus / Diagnostic software - Device drivers Drivers/Software update procedures Application software license agreements Stress testing procedures 5S and 3Rs environmental policies LO2. Prepare installer Assessment Criteria 1. Portable bootable devices are created in accordance with software Contents Conditions Types and parts of Tools and computers test Computer operating instruments systems PC or - Windows / MAC OS workstation X /Linux Peripheral devices Methodologies Lecture Discussion Demonstration Viewing multimedia Assessment Methods Practical Demonstration w/ oral questioning Interview Portfolio manufacturer instruction 2. Customized installers are prepared in accordance with software utilization guide and end user agreement. 3. Installation of portable applications are carried out in accordance with software user guide and software license Computer systems Computer Blended design peripherals/ Learning Computer assembly devices Distance procedures Learning Appropriate Installers preparation OS, drivers Flexible and OS installation Learning and software procedures applications/ Application and programs devices/drivers Videos, installation PPT, CBLM, procedures eCBLM, Desktop PC LMS interface/ hook up procedures Power ON self-test and BIOS configuration procedures Application packages & use of application programs Multimedia systems Motherboards Multimedia storage devices Video cards Sound cards Graphical user interface Disk management Use of utilities/software - Virtualization software - Disk management software - Anti-virus / Diagnostic software - Device drivers Drivers/Software update procedures Application software license agreements Stress testing procedures 5S and 3Rs environmental policies Written exam, oral questioning and demonstration thru Zoom LO3. Install operating system and drivers for peripherals/devices 1. 2. 3. 4. Assessment Criteria Operating system (OS) is installed in accordance with established installation procedures and to comply with end-user requirements Peripherals/ devices drivers are installed and configured in accordance with manufacturer’s instructions and/or OS installation procedures. OS and drivers updates/patches are accessed and installed in accordance with manufacturer’s recommendatio ns and requirements On-going checks of the quality of the work are undertaken in accordance with established procedures Contents Conditions Methodologies Types and parts of computers Computer operating systems - Windows / MAC OS X /Linux Peripheral devices Computer systems design Computer assembly procedures Installers preparation and OS installation procedures Application and devices/drivers installation procedures Desktop PC interface/ hook up procedures Power ON self-test and BIOS configuration procedures Application packages & use of application programs Multimedia systems Motherboards Multimedia storage devices Video cards Sound cards Graphical user interface Disk management Use of utilities/software - Virtualization software - Disk management software Tools and test instruments PC or workstation Computer peripherals/ devices Appropriate OS, drivers and software applications/ programs Videos, PPT, CBLM, eCBLM, LMS Lecture Discussion Assessment Methods Practical Demonstration w/ oral Demonstration questioning Viewing Interview multimedia Portfolio Blended Written exam, Learning oral Distance questioning Learning and Flexible demonstration Learning thru Zoom - Anti-virus / Diagnostic software - Device drivers Drivers/Software update procedures Application software license agreements Stress testing procedures 5S and 3Rs environmental policies LO4. Install application software Assessment Criteria 1. Application software are installed based on software installation guides, enduser requirements and software license agreement 2. Variation to application software installation is carried out in accordance to customer/client requirements 3. Software updates are accessed and installed in accordance with manufacturer’s recommendatio ns and requirements Contents Conditions Methodologies Types and parts of computers Computer operating systems - Windows / MAC OS X /Linux Peripheral devices Computer systems design Computer assembly procedures Installers preparation and OS installation procedures Application and devices/drivers installation procedures Desktop PC interface/ hook up procedures Power ON self-test and BIOS configuration procedures Application packages & use of application programs Tools and test instruments PC or workstation Computer peripherals/ devices Appropriate OS, drivers and software applications/ programs Videos, PPT, CBLM, eCBLM, LMS Lecture Discussion Demonstration Viewing multimedia Blended Learning Distance Learning Flexible Learning Assessment Methods Practical Demonstration w/ oral questioning Interview Portfolio Written exam, oral questioning and demonstration thru Zoom Multimedia systems Motherboards Multimedia storage devices Video cards Sound cards Graphical user interface Disk management Use of utilities/software - Virtualization software - Disk management software - Anti-virus / Diagnostic software - Device drivers Drivers/Software update procedures Application software license agreements Stress testing procedures 5S and 3Rs environmental policies LO5. Conduct testing and documentation Assessment Criteria 1. Devices / systems and/or installation is tested to determine whether it conforms to requirements 2. Stress test is conducted to ensure reliability of equipment in accordance with manufacturer’s instructions and Contents Conditions Methodologies Types and parts of computers Computer operating systems - Windows / MAC OS X /Linux Peripheral devices Computer systems design Computer assembly procedures Installers preparation and OS installation procedures Tools and test instruments PC or workstation Computer peripherals/ devices Appropriate OS, drivers and software applications/ programs Videos, PPT, CBLM, Lecture Discussion Demonstration Viewing multimedia Blended Learning Distance Learning Flexible Learning Assessment Methods Practical Demonstration w/ oral questioning Interview Portfolio Written exam, oral questioning and demonstration thru Zoom system requirements 3. 5S and 3Rs are followed according to environmental policies 4. Documentation in relation to the test is forwarded to appropriate personnel and/or authority in accordance with requirements Application and devices/drivers installation procedures Desktop PC interface/ hook up procedures Power ON self-test and BIOS configuration procedures Application packages & use of application programs Multimedia systems Motherboards Multimedia storage devices Video cards Sound cards Graphical user interface Disk management Use of utilities/software - Virtualization software - Disk management software - Anti-virus / Diagnostic software - Device drivers Drivers/Software update procedures Application software license agreements Stress testing procedures 5S and 3Rs environmental policies eCBLM, LMS Unit of Competency: Modules Title: Module Descriptor: Set-up computer networks Setting-up computer networks This unit covers the outcomes required in setting-up computers networks for LANs and small-office homeoffice (SOHO) systems. It consists of competencies to install network cables, set network configuration, set router/Wi-Fi/ wireless access point/repeater configuration as well as to inspect and test the configured computer networks. Nominal Duration: 40 hours Summary of Learning Outcomes: LO1. Install network cables LO2. Set network configuration LO3. Set router/Wi-Fi/ wireless access point/repeater configuration LO4. Inspect and test the configured computer networks Details of Learning Outcomes: LO1. Install network cables Assessment Criteria 1. Cable routes are determined and planned in accordance with network design and actual installation site. 2. Network materials necessary to complete the work are identified and obtained in accordance with established procedures and checked against systems requirements 3. Tools, equipment and testing devices needed to carry Contents Conditions Computer network concepts Network cable installation Copper cable splicing and cable testing Fiber optic cables splicing and installation requirements network design - Addressing - Subnetting - Topology IPV4 and IPV6 Router/Wi-Fi/ wireless access point/repeater configuration PC or workstation Network cables and materials Router/ WiFi/wireless access point/ repeater Tools and test instruments Appropriate software applications/ programs PPE Videos, PPT, CBLM, eCBLM, LMS Methodologies Assessment Methods Practical Lecture Demonstration Discussion w/ oral Demonstration questioning Viewing Interview multimedia Third Party Blended Portfolio Learning Written exam, Distance oral Learning questioning Flexible Learning and demonstration thru Zoom 4. 5. 6. 7. 8. out the installation work are obtained in accordance with established procedures and checked for correct operation and safety Appropriate personal protective equipment is used and OHS policies and procedures are followed Copper cable splicing is performed based on Electronic Industries Alliance/Telecom munications Industry Association (EIA/TIA) standards Network cables and cable raceway are installed in accordance with established procedures and installation requirements Installation work is performed and is checked to ensure no unnecessary damage has occurred and complies with requirements OHS standards and 5S principles are followed Network interface card (NIC) settings network cables cable raceways/ ducts Device systems settings configuration Local area network (LAN) port configuration Wide area network (WAN) port configuration Wireless settings configuration Security/ Firewall/ Advance settings configuration Cloud computing Network connectivity testing Philippine Electrical Code relevant to data connection OHS standards and 5S principles Practicing 3Rs – reduce, re-use, recycle/recover 3Rs environmental policies Managing waste from electrical and electronic equipment (WEEE) according to enterprise requirements 9. Excess components and materials are disposed of based on WEEE directives and 3Rs waste management program. LO2. Set network configuration Assessment Criteria 1. Network connectivity of each terminal is checked in accordance with network design. 2. Any fault or problem in the network system is diagnosed and remedied in line with the standard operating procedures. 3. Network interface card (NIC) settings are configured in accordance with network design. 4. Communication checking between terminals are carried out in accordance with OS network configuration guides 5. Unplanned events or conditions are Contents Conditions Computer network concepts Network cable installation Copper cable splicing and cable testing Fiber optic cables splicing and installation requirements network design - Addressing - Subnetting - Topology IPV4 and IPV6 Router/Wi-Fi/ wireless access point/repeater configuration Network interface card (NIC) settings network cables cable raceways/ ducts Device systems settings configuration PC or workstation Network cables and materials Router/ WiFi/wireless access point/ repeater Tools and test instruments Appropriate software applications/ programs PPE Videos, PPT, CBLM, eCBLM, LMS Methodologies Assessment Methods Practical Lecture Demonstration Discussion w/ oral Demonstration questioning Viewing Interview multimedia Third Party Blended Portfolio Learning Written exam, Distance oral Learning questioning Flexible Learning and demonstration thru Zoom responded to in accordance with established procedures Local area network (LAN) port configuration Wide area network (WAN) port configuration Wireless settings configuration Security/ Firewall/ Advance settings configuration Cloud computing Network connectivity testing Philippine Electrical Code relevant to data connection OHS standards and 5S principles Practicing 3Rs – reduce, re-use, recycle/recover 3Rs environmental policies Managing waste from electrical and electronic equipment (WEEE) LO3. Set router/Wi-Fi/ wireless access point/repeater configuration Assessment Criteria 1. Client Device systems settings are configured in accordance with manufacturers’ instructions and end-user preferences 2. Local area network (LAN) port is configured in accordance with manufacturers’ instructions and network design 3. Wide area network (WAN) port is configured in accordance with manufacturers’ instructions and network design 4. Wireless settings are configured in accordance manufacturers’ instructions, network design and end-user preferences 5. Security/Firewall/ Advance settings are configured in accordance with manufacturers’ instructions and end-user preferences Contents Conditions Computer network concepts Network cable installation Copper cable splicing and cable testing Fiber optic cables splicing and installation requirements network design - Addressing - Subnetting - Topology IPV4 and IPV6 Router/Wi-Fi/ wireless access point/repeater configuration Network interface card (NIC) settings network cables cable raceways/ ducts Device systems settings configuration Local area network (LAN) port configuration Wide area network (WAN) port configuration Wireless settings configuration Security/ Firewall/ Advance PC or workstation Network cables and materials Router/ WiFi/wireless access point/ repeater Tools and test instruments Appropriate software applications/ programs PPE Videos, PPT, CBLM, eCBLM, LMS Methodologies Assessment Methods Practical Lecture Demonstration Discussion w/ oral Demonstration questioning Viewing Interview multimedia Third Party Blended Portfolio Learning Written exam, Distance oral Learning questioning Flexible Learning and demonstration thru Zoom settings configuration Cloud computing Network connectivity testing Philippine Electrical Code relevant to data connection OHS standards and 5S principles Practicing 3Rs – reduce, re-use, recycle/recover 3Rs environmental policies Managing waste from electrical and electronic equipment (WEEE) LO4. Inspect and test the configured computer networks Assessment Criteria 1. Final inspections are undertaken to ensure that the configuration done on the computer networks conforms with the manufacturer’s instruction/ manual 2. Computer networks are checked to ensure safe operation. Contents Conditions Computer network concepts Network cable installation Copper cable splicing and cable testing Fiber optic cables splicing and installation requirements network design - Addressing - Subnetting - Topology IPV4 and IPV6 PC or workstation Network cables and materials Router/ WiFi/wireless access point/ repeater Tools and test instruments Appropriate software applications/ programs Methodologies Assessment Methods Practical Lecture Demonstration Discussion w/ oral Demonstration questioning Viewing Interview multimedia Third Party Blended Portfolio Learning Written exam, Distance oral Learning questioning Flexible Learning and demonstration thru Zoom 3. Reports are prepared/ completed according to company requirements. Router/Wi-Fi/ wireless access point/repeater configuration Network interface card (NIC) settings network cables cable raceways/ ducts Device systems settings configuration Local area network (LAN) port configuration Wide area network (WAN) port configuration Wireless settings configuration Security/ Firewall/ Advance settings configuration Cloud computing Network connectivity testing Philippine Electrical Code relevant to data connection OHS standards and 5S principles Practicing 3Rs – reduce, re-use, recycle/recover 3Rs environmental policies Managing waste from electrical and electronic equipment (WEEE) PPE Videos, PPT, CBLM, eCBLM, LMS Unit of Competency: Modules Title: Module Descriptor: Set-up computer servers Setting-up computer servers This unit covers the knowledge, skills and attitudes needed to set-up computer servers for LANs and SOHO systems. It consists of competencies to set-up user access and configures network services as well as to perform testing, documentation and pre-deployment procedures. Nominal Duration: 40 hours Summary of Learning Outcomes: LO1. Set-up user access LO2. Configure network services LO3. Perform testing, documentation and pre-deployment procedures Details of Learning Outcomes: LO1. Set-up user access Assessment Criteria 1. User folder is created in accordance with network operating system (NOS) features 2. User access level is configured based on NOS features and established network access policies/end-user requirements 3. Security check is performed in accordance with established network access policies/ enduser requirements Contents Conditions Methodologies Network operating system (NOS) features Computer servers and functions Types of Network services User access level configuration Network services configuration - configuring web services - configuring file sharing services - configuring print sharing services Web applications/ technologies Setting-up client/user access and security Setting-up and configuring servers PC or workstation network and server Network operating system (NOS) Network printer Tools and test instruments Appropriate software applications /programs Videos, PPT, CBLM, eCBLM, LMS Lecture Discussion Demonstration Viewing multimedia Blended Learning Distance Learning Flexible Learning Assessment Methods Practical Demonstration w/ oral questioning Interview Portfolio Written exam, oral questioning and demonstration thru Zoom Installing and configuring modules/add-ons Configuration of network services Testing procedures Pre-deployment procedures and practices Enterprise policies and procedures End user requirements Enterprise policies and procedures Documentation and making reports LO2. Configure network services Assessment Criteria 1. Normal functions of server are checked in accordance with manufacturer’s instructions 2. Required modules/add-ons are installed/updated based on NOS installation procedures 3. Network services to be configured are confirmed based on user/system requirements 4. Operation of network services are checked Contents Conditions Methodologies Network operating system (NOS) features Computer servers and functions Types of Network services User access level configuration Network services configuration - configuring web services - configuring file sharing services - configuring print sharing services Web applications/ technologies Setting-up client/user access and security PC or workstation network and server Network operating system (NOS) Network printer Tools and test instruments Appropriate software applications /programs Videos, PPT, CBLM, eCBLM, LMS Lecture Discussion Demonstration Viewing multimedia Blended Learning Distance Learning Flexible Learning Assessment Methods Practical Demonstration w/ oral questioning Interview Portfolio Written exam, oral questioning and demonstration thru Zoom based on user/system requirements 5. Unplanned events or conditions are responded to in accordance with established procedures Setting-up and configuring servers Installing and configuring modules/add-ons Configuration of network services Testing procedures Pre-deployment procedures and practices Enterprise policies and procedures End user requirements Enterprise policies and procedures Documentation and making reports LO3. Perform testing, documentation and pre-deployment procedures Assessment Criteria 1. Pre-deployment procedures is undertaken based on enterprise policies and procedures 2. Operation and security check are undertaken based on enduser requirements 3. Reports are prepared/comple ted according to enterprise policies and procedures. Contents Conditions Methodologies Network operating system (NOS) features Computer servers and functions Types of Network services User access level configuration Network services configuration - configuring web services - configuring file sharing services - configuring print sharing services Web applications/ technologies PC or workstation network and server Network operating system (NOS) Network printer Tools and test instruments Appropriate software applications /programs Videos, PPT, CBLM, Lecture Discussion Demonstration Viewing multimedia Blended Learning Distance Learning Flexible Learning Assessment Methods Practical Demonstration w/ oral questioning Interview Portfolio Written exam, oral questioning and demonstration thru Zoom Setting-up client/user access and security Setting-up and configuring servers Installing and configuring modules/add-ons Configuration of network services Testing procedures Pre-deployment procedures and practices Enterprise policies and procedures End user requirements Enterprise policies and procedures Documentation and making reports eCBLM, LMS Unit of Competency: Modules Title: Module Descriptor: Nominal Duration: Maintain and repair computer systems and networks Maintaining and repairing computer systems and networks This unit covers the knowledge, skills and attitudes needed to maintain and service computer systems and networks 40 hours Summary of Learning Outcomes: LO1. Plan and prepare for maintenance and repair LO2. Maintain computer systems and networks LO3. Diagnose faults of computer systems and networks LO4. Rectify/correct defects in computer systems and networks LO5. Inspect and test the computer systems and networks Details of Learning Outcomes: LO1. Plan and prepare for maintenance and repair Assessment Criteria 1. Maintenance and/or Diagnosis of faults is planned and prepared in line with job requirements. 2. Tools, equipment and testing devices needed for the maintenance are obtained and checked for correct operation and safety 3. Materials necessary to complete the work are obtained in accordance Contents Conditions Methodologies Planning and preparing for maintenance Computer systems maintenance procedures - PC systems - Computer operations - Electronic fault findings Use and operation of tools, instruments and testing devices Occupational health and safety policies and procedures Job service order forms or checklist Problem solving in emergency situation Procedures in maintenance scheduling Preventive maintenance of Tools Computers and peripherals Test instruments Materials PPE Technical manuals Videos, PPT, CBLM, eCBLM, LMS Lecture Discussion Demonstration Viewing multimedia Blended Learning Distance Learning Flexible Learning Assessment Methods Observation w/ oral questioning Interview Portfolio Written exam, oral questioning and demonstration thru Zoom with established procedures and checked against job requirements. 4. OHS policies and procedures are followed in line with job requirements. 5. Computer systems and networks for maintenance are checked against job/service order or instructions and specifications. computer system and network - Operating system update - Back-up scheduling - Creating restore point - Guarding against virus - Cleaning computer systems and networks Diagnostic procedures Identifying and isolating faults/problems - Diagnostic software utilities - Gathering of information Accomplished forms - Diagnostic reports - Proposal reports Defects in computer systems and networks Troubleshooting and repair techniques Problem solving in emergency situation Corrective action - Hardware configuration - Software configuration Testing methods and procedures Documentation and making reports Waste management OHS standards and 5S principles Practicing 3Rs – reduce, re-use, recycle/recover 3Rs environmental policies Managing waste from electrical and electronic equipment (WEEE) LO2. Maintain computer systems and networks Assessment Criteria 1. Appropriate personal protective equipment is used in line with standard procedures. 2. Normal function of computer systems and networks are checked in accordance with manufacturer’ s instructions. 3. Scheduled/ periodic maintenance is performed in accordance with manufacturer’s requirements. 4. Where necessary, needed repairs/replac ements are made in accordance with established procedures. 5. Unplanned events or conditions are responded to in accordance with established procedures Contents Conditions Methodologies Planning and preparing for maintenance Computer systems maintenance procedures - PC systems - Computer operations - Electronic fault findings Use and operation of tools, instruments and testing devices Occupational health and safety policies and procedures Job service order forms or checklist Problem solving in emergency situation Procedures in maintenance scheduling Preventive maintenance of computer system and network - Operating system update - Back-up scheduling - Creating restore point - Guarding against virus - Cleaning computer systems and networks Diagnostic procedures Identifying and isolating faults/problems - Diagnostic software utilities - Gathering of information Accomplished forms - Diagnostic reports Tools Computers and peripherals Test instruments Materials PPE Technical manuals Videos, PPT, CBLM, eCBLM, LMS Lecture Discussion Demonstration Viewing multimedia Blended Learning Distance Learning Flexible Learning Assessment Methods Observation w/ oral questioning Interview Portfolio Written exam, oral questioning and demonstration thru Zoom - Proposal reports Defects in computer systems and networks Troubleshooting and repair techniques Problem solving in emergency situation Corrective action - Hardware configuration - Software configuration Testing methods and procedures Documentation and making reports Waste management OHS standards and 5S principles Practicing 3Rs – reduce, re-use, recycle/recover 3Rs environmental policies Managing waste from electrical and electronic equipment (WEEE) LO3. Diagnose faults of computer systems and networks Assessment Criteria 1. Appropriate personal protective equipment is used in line with standard procedures. 2. Faults or problems in the computer systems and networks are diagnosed according to requirements Contents Conditions Methodologies Planning and preparing for maintenance Computer systems maintenance procedures - PC systems - Computer operations - Electronic fault findings Use and operation of tools, instruments and testing devices Tools Computers and peripherals Test instruments Materials PPE Technical manuals Videos, PPT, CBLM, Lecture Discussion Demonstration Viewing multimedia Blended Learning Distance Learning Flexible Learning Assessment Methods Observation w/ oral questioning Interview Portfolio Written exam, oral questioning and demonstration thru Zoom and in line with the standard procedures. 3. Contingency measures are managed and implemented in accordance with established procedures 4. Unplanned events or conditions are responded to in accordance with established procedures Occupational health and safety policies and procedures Job service order forms or checklist Problem solving in emergency situation Procedures in maintenance scheduling Preventive maintenance of computer system and network - Operating system update - Back-up scheduling - Creating restore point - Guarding against virus - Cleaning computer systems and networks Diagnostic procedures Identifying and isolating faults/problems - Diagnostic software utilities - Gathering of information Accomplished forms - Diagnostic reports - Proposal reports Defects in computer systems and networks Troubleshooting and repair techniques Problem solving in emergency situation Corrective action - Hardware configuration - Software configuration eCBLM, LMS Testing methods and procedures Documentation and making reports Waste management OHS standards and 5S principles Practicing 3Rs – reduce, re-use, recycle/recover 3Rs environmental policies Managing waste from electrical and electronic equipment (WEEE) LO4. Rectify/correct defects in computer systems and networks Assessment Criteria 1. Appropriate personal protective equipment is used in line with standard procedures. 2. Defective components or parts are replaced or corrected without damage to the surrounding environment or services 3. Adjustments, if necessary are made in accordance with established procedures 4. Unplanned events or conditions are Contents Conditions Methodologies Planning and preparing for maintenance Computer systems maintenance procedures - PC systems - Computer operations - Electronic fault findings Use and operation of tools, instruments and testing devices Occupational health and safety policies and procedures Job service order forms or checklist Problem solving in emergency situation Procedures in maintenance scheduling Preventive maintenance of computer system and network Tools Computers and peripherals Test instruments Materials PPE Technical manuals Videos, PPT, CBLM, eCBLM, LMS Lecture Discussion Demonstration Viewing multimedia Blended Learning Distance Learning Flexible Learning Assessment Methods Observation w/ oral questioning Interview Portfolio Written exam, oral questioning and demonstration thru Zoom responded to in accordance with established procedures. - Operating system update - Back-up scheduling - Creating restore point - Guarding against virus - Cleaning computer systems and networks Diagnostic procedures Identifying and isolating faults/problems - Diagnostic software utilities - Gathering of information Accomplished forms - Diagnostic reports - Proposal reports Defects in computer systems and networks Troubleshooting and repair techniques Problem solving in emergency situation Corrective action - Hardware configuration - Software configuration Testing methods and procedures Documentation and making reports Waste management OHS standards and 5S principles Practicing 3Rs – reduce, re-use, recycle/recover 3Rs environmental policies Managing waste from electrical and electronic equipment (WEEE) LO5. Inspect and test the computer systems and networks Assessment Criteria 1. Final inspections are undertaken to ensure that the testing conducted on the device conforms with the manufacturer’s instruction/ manual 2. Computer systems and networks are checked/ tested to ensure safe operation. 3. OHS standards and 5S principles are followed according to enterprise policies 4. Work site is cleaned and cleared of all debris and left in safe condition in accordance with company procedures 5. Excess components and materials are disposed of based on WEEE directives and 3Rs waste Contents Conditions Methodologies Planning and preparing for maintenance Computer systems maintenance procedures - PC systems - Computer operations - Electronic fault findings Use and operation of tools, instruments and testing devices Occupational health and safety policies and procedures Job service order forms or checklist Problem solving in emergency situation Procedures in maintenance scheduling Preventive maintenance of computer system and network - Operating system update - Back-up scheduling - Creating restore point - Guarding against virus - Cleaning computer systems and networks Diagnostic procedures Identifying and isolating faults/problems - Diagnostic software utilities Tools Computers and peripherals Test instruments Materials PPE Technical manuals Videos, PPT, CBLM, eCBLM, LMS Lecture Discussion Demonstration Viewing multimedia Blended Learning Distance Learning Flexible Learning Assessment Methods Observation w/ oral questioning Interview Portfolio Written exam, oral questioning and demonstration thru Zoom management program. 6. Report is prepared and completed according to company requirements - Gathering of information Accomplished forms - Diagnostic reports - Proposal reports Defects in computer systems and networks Troubleshooting and repair techniques Problem solving in emergency situation Corrective action - Hardware configuration - Software configuration Testing methods and procedures Documentation and making reports Waste management OHS standards and 5S principles Practicing 3Rs – reduce, re-use, recycle/recover 3Rs environmental policies Managing waste from electrical and electronic equipment (WEEE)