Sambit Dash Six Sigma @60 Min 2023 Gateway to Success A little about Me Some of the Books I love My Youtube Channel : +8106967289 Ximb.Sambit@gmail.com 9/10/2023 60 Min 6 Six Sigma _ Sambit 2 John owns a small manufacturing unit, turnover ~ $ 500K which has 100+ employees working on it, he heads all functions sales, marketing, operations, manufacturing, services etc. However he does have people under him to help him out. 9/10/2023 60 Min 6 Six Sigma _ Sambit 3 John Has a Simple Way of working, Comes to office : • Any pressing needs which needs immediate attention • What are the sales & order status • Production plan & Delivery forecast • Procurements, Finance payouts • And may more in day to day, Few more areas on monthly, quarterly, Yearly. 9 8.5 9 9 Month wise issues John has resolved in last 12 Months 7.5 7 7 6.5 6 6 6 6 6 6 6 6 6 6 6 5.5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 4.5 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 3.5 Manufacturing 9/10/2023 60 Min 6 SixQuality Sigma _ Sambit Jan-21 Feb-21 Mar-21 Apr-21 May-21 Proccurement Jun-21 Jul-21 Aug-21 Warehousing Sep-21 Oct-21 Storage Transportation Inventory Customer Supplier 4 Is this the Correct way ? 9/10/2023 60 Min 6 Six Sigma _ Sambit 5 The “ Fire Bridget” Syndrome 9/10/2023 60 Min 6 Six Sigma _ Sambit 6 What is Six sigma ? 9/10/2023 60 Min 6 Six Sigma _ Sambit 7 ANY ORGANISATIONS Services Manufacturing Anything Else 9/10/2023 60 Min 6 Six Sigma _ Sambit Why Do they Exist ? 8 Why Organisations Exists ? To serve Customers 9/10/2023 60 Min 6 Six Sigma _ Sambit And Make them happy 9 HOW ? 9/10/2023 60 Min 6 Six Sigma _ Sambit 10 Organisations Processes Sub processes & Tasks Raw material procurement Storage / Warehouse Process Assembly line Sub assembly line Core manufacturing process Packaging Logistics Quality control & quality assurance And many more Organisations produces its product or Services Through its processes 9/10/2023 60 Min 6 Six Sigma _ Sambit 11 Organisations Processes Sub processes & Tasks Defects or Issues or customer complaints Raw material procurement Storage / Warehouse Process Assembly line Sub assembly line Core manufacturing process Packaging Logistics Quality control & quality assurance And many more Few of this Sub process or task goes wrong & result is you have a defective product 9/10/2023 60 Min 6 Six Sigma _ Sambit 12 What is Six sigma ? Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services and most importantly customer satisfaction 9/10/2023 60 Min 6 Six Sigma _ Sambit 13 The Lean Six Sigma Concept The lean concept of management focuses on the reduction and elimination of eight kinds of waste known as DOWNTIME, an acronym formed by the words defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, and extra-processing. Lean refers to any method, measure, or tool that helps in the identification and elimination of waste. The term Six Sigma refers to tools and techniques that are used to improve manufacturing processes. The strategy attempts to identify and eliminate the causes of defects and variations in business and manufacturing processes. Six Sigma's DMAIC phases are utilized in Lean Six Sigma. The acronym stands for define, measure, analyze, improve, and control. It refers to the data-driven five-step method for improving, optimizing, and stabilizing business and manufacturing processes. 9/10/2023 60 Min 6 Six Sigma _ Sambit 14 This is how a six sigma project is executed + 700 + Tools are used to ensure data driven decision making 9/10/2023 60 Min 6 Six Sigma _ Sambit 15 Organisational Goals Customer Requirements Organisation Problems Areas which should be used as projects PROJECTS With DMAIC 9/10/2023 60 Min 6 Six Sigma _ Sambit 16 Benefits • Ensures data driven decision making which helps to remove any assumptions or pre-judice • Lean Six Sigma seeks to improve employee and company performance by eliminating the waste of resources and process/product defects. • It combines the process improvement methods of Six Sigma and lean enterprise. • Lean Six Sigma helps to establish a clear path to achieving improvement objectives. • The Lean strategy was established by Toyota in the 1940s and attempts to streamline operational processes, from manufacturing to transactions. • Six Sigma originated in the 1980s and seeks to improve output quality by reducing defects. 9/10/2023 60 Min 6 Six Sigma _ Sambit 17 Lets go back to John and understand what he should have done 9/10/2023 60 Min 6 Six Sigma _ Sambit 18 John Has a Simple Way of working, Comes to office : • Any pressing needs which needs immediate attention • What are the sales & order status • Production plan & Delivery forecast • Procurements, Finance payouts • And may more in day to day, Few more areas on monthly, quarterly, Yearly. Always firefighting 9/10/2023 60 Min 6 Six Sigma _ Sambit Immediate requirement is met. Root cause is not identified The problem comes back after few time 19 Sub processes & Tasks Defects or Issues or customer complaints Projects 9/10/2023 60 Min 6 Six Sigma _ Sambit 20 Warehouse process All Problems & Ideas for Improvement Prioritisation & Filter Projects Imbalanced priorities Overstocking of inventory Inefficient product labeling Poor warehouse layout Substandard housekeeping Lack of employee training Poor safety management Failing to automate Failure to measure performance Biggest benefit of using this structure is that this problems will be solved once for all and will not occur again 9/10/2023 60 Min 6 Six Sigma _ Sambit 21 Annexure Performance How efficient or effective your warehouse is Resources Any thing necessary to accomplish a task or a larger Goal Method A way of doing something Quality The standard of something as measured against other things of a similar kind Value Importance, worth, or usefulness of something Defects Anything less than the customer (Can also be process, stakeholder etc) wants Waste Any action which doesn’t add Value Variation Inconsistencies Process improvement 9/10/2023 Improving efficiency or effectiveness of your process 60 Min 6 Six Sigma _ Sambit 22 Thank You 9/10/2023 60 Min 6 Six Sigma _ Sambit 23