Business Processes Audit Universe is the collective grouping of auditable ’components’ – sometimes also called auditable areas, units or entities – that support the development of the internal audit plan and help to identify appropriate internal audit coverage that the chief audit executive (CAE) can then prioritise. One of the advantages of having an audit universe is that it enables the internal audit activity to be clear about the extent of coverage of the organisation each year. It can also provide a degree of rigour and transparency around areas not being audited and help inform and support decisions over the internal audit activity’s resourcing requirements. Ways to define the audit areas of an audit review project: Separate the “productive” or commercial aspects of the business (such as manufacturing or sales) from the support or infrastructure activities (such as accounting, photocopying or security) Identifying the discrete departments Using “departmental” or “functional” basis with the advantage of: 1. the area under review is clearly bounded, and 2. reporting lines to responsible management are clear-cut Dividing up the audit universe for review purposes into a number of business processes The auditor who chooses the business process method of defining the scope of audit reviews is faced with the need to identify all the relevant managers responsible for the activities within the scope of the engagement. And, the main benefit of this approach is that it should encompass all the relevant issues and aim to provide reassurance to management on the effectiveness of the internal control measures in place across the whole process. Auditors will need to assess the risks inherent within their organisations as the primary basis for allocating audit review resources, and accordingly adopt the most suitable review methods for their specific circumstances. Self-Assessment of Business Process Conducted thru Control Self-Assessment (CSA) workshop attended by representative from each of the part of the organization that need to coordinate in the business process A Hybrid Audit Universe Internal audit activity that addresses the same issues as part of a process audit and also as part of a functional audit. Reasons for Process Weakness “Control is likely to be weaker between sections than within sections” Identifying the Processes of an Organization Six Ubiquitous Processes The Revenue Process - activities that exchange the organization’s products and services for cash The Expenditure Process - activities/systems that acquire goods, services, labor and property; pay for them; and classify, summarize and report what was acquired and what was paid The Production/Conversion Process “conversion” relates to the utilization and management of various resources (inventory stock, labor, etc.) in the process of creating the goods and services to be marketed by the organization. The key issues in this process include accountability for the movement and usage of resources up to the point of supply which is then dealt with in the revenue cycle The Treasury Process - process is fundamentally concerned with those activities relating to the organisation’s capital funds The Financial Reporting Process concentrates upon the crucial consolidation and reporting of results to various interested parties (i.e. management, investors, regulatory and statutory authorities) The Corporate Framework Process – it incorporates those activities concerned with ensuring effective and appropriate governance processes and external accountability. An Alternative, More Detailed Classification of Business Processes Cash process Information process Integrity process Launching a new product process Payments process Production process Product life process Revenue process Time process WHY ADOPT A ‘‘CYCLE’’ OR ‘‘PROCESS’’ APPROACH TO INTERNAL CONTROL DESIGN AND REVIEW? BUSINESS PROCESSES IN THE STANDARD AUDIT PROGRAMME GUIDES (SAPGs) Standard Audit Programme Guides (SAPGs) pertains to: A step-by-step set of audit procedures and instructions that should be performed to complete a specific area of the audit. A practical method of documenting all. the elements of an operational audit review in a form which resembles the traditional internal control questionnaire (ICQ) A document developed to serve as a checklist of questions to be asked during an audit THE HALLMARKS OF A GOOD BUSINESS PROCESS 1. designed to meet objectives which are clear; 2. has regard to competitive issues; 3. performance can be (and is) measured; 4. unsatisfactory performance is rectified; 5. activities are completed in a timely way; 6. processes are cost effective; 7. controls are “preventative” rather than merely “permissive”; 8. as few “movements”/“stages” as possible; 9. unnecessary steps have been eliminated; 10. proper authorisations; 11. controls positioned as early as possible in the process; 12. documented; 13. has an audit trail; 14. right people doing the right job; 15. room for adaptation; 16. defines risks within the process itself.