MASTERCARD SUMMARY OF THE CASE • Use of “plastic money” has become normal • started in 1966- ICA • 1968- it went global. NOW • affiliations to 23000 financial institutions • 370 million credit/debit cards in use • 13 million locations SUMMARY OF THE CASE (cont..) •Competitors- Visa & American Express • to cope it seeks new segments. • methods • health care • sports • affluent section SUMMARY OF THE CASE (cont..) Health care • to collect payments • no need of immediate payment by patient • Health Care Guide and Planning Kit • MSA-MasterCard MasterMoney SUMMARY OF THE CASE (cont..) Sports industry • sponsors for world cup soccer, Jordan Grand Prix Formula One • also formula one has the affluent fans which was their next target SUMMARY OF THE CASE (cont..) The affluent • rich need these benefits- perhaps more.. • interchange fee • elite cards with perks • BankAmerica Corp first to get WorldCard • also no losses SUMMARY OF THE CASE (cont..) •MasterCard has tough competition from AmEx • since so many platinum cards issued its status has tarnished unlike AmEx • American express platinum card dominates the market for the affluent class • AmEx has experience in serving this market, whereas MasterCard does not.