Tourism Industry - Gurney Plaza (Services)
Note: This questionnaire consists of 9 questions and takes around 3 minutes
Age group: (Below 14 / 15 to 24 / 25 to 64 / Above 65)
Gender: (Male / Female / Prefer not to answer)
1. How did you commute to Gurney Plaza?
Public transport- Was the drop off location convenient? (Yes / No)
Drove- Was the car park accessible? (Yes / No)
2. Was the mall easy to navigate? E.g. Finding specific stores. (Yes / No)
3. Did you find a variety of shops and products? (Yes / No)
4. Do you feel the products and services offered here are reasonably priced?
(Yes / No)
5. How would you rate the helpfulness and responsiveness of the staff?
1 = Very Dissatisfied | 10 = Very Satisfied (
/ 10)
6. How would you rate the quality of the dining establishments?
1 = Very Dissatisfied | 10 = Very Satisfied (
/ 10)
7. Please share your thoughts on the overall cleanliness of the mall.
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8. Were there any facilities that stood out to you as particularly convenient or
beneficial during your time here?
Yes______________________________________________________________
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No
9. Considering your experience, can you suggest one specific addition or change
that you believe would enhance Gurney Plaza?
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Thank You For Your Time