2/26/24, 10:15 AM Customer Form - Activation Lock You are invited to take part in a short survey to help us improve your Apple Support online experience. Please select Yes if you would like to participate. Yes No Tell us how to contact you Information provided on this page will be used by Apple or an Apple-affiliated company to process your Activation Lock support request. All fields required, except where noted. Email Address m.hassan8180@outlook.com Device Serial Number or IMEI/MEID ********NTH0 Product iPad Pro 11-inch (2nd Gen) WiFi+Cellular First Name Mohammad Last Name Hassan Original Purchase Date 2021-05-06 Where did you originally purchase your device? Store Name Carrefour Store Country/Region United Arab Emirates https://al-support.apple.com/#/customer-form 1/3 2/26/24, 10:15 AM Customer Form - Activation Lock Store Address 1 City Center Deira Store Address 2 (Optional) Store City Dubai Store State Dubai, UAE Store Postal Code 22797 Website (Optional) www.carrefouruae.com Please share any steps you have taken to remove Activation Lock Please describe any actions you have taken to remove Activation Lock. Contacted by Apple Support I really efforts for trying to find my Apple id. Please provide your proof of ownership below, such as a photo or screenshot of the original sales receipt. The document must reflect the purchase of an Apple product and show the product's identifying information, such as a serial number, IMEI, or MEID. Do not upload scanned images of your government issued photo ID such as Driver's License or other Identification cards. Screenshots only or pictures of the original product packaging are not considered proof of purchase. Apple will not be able to process your request unless an invoice such as the original sales receipt is provided. Select files or drop them here Please select up to five files no larger than 10MB each. Please do not include .exe files. Acceptable file types include: PDF, GIF, JPEG, PNG, PSD, HEIC, and TIFF. 20240226_095252.jpg 3.3 MB Apple takes your privacy seriously. For further details on Apple’s privacy practices, https://al-support.apple.com/#/customer-form 2/3 2/26/24, 10:15 AM Customer Form - Activation Lock see Apple’s Privacy Policy. United States (English) Activation Lock More ways to shop: Visit an Apple Store, call 1-800-MY-APPLE, or find a reseller. Copyright © 2024 Apple Inc. All rights reserved. https://al-support.apple.com/#/customer-form Privacy Policy Terms of Use Sales and Refunds Site Map Support 3/3