ITLS5020 week 1 Welcome session The University of Sydney Page 1 Agenda 1. 2. 3. 4. 5. 6. 7. Welcome from Program Director, Welcome from Program Manager, What happened to LSCM?, Welcome to our program, Overview of ITLS5020, Introduction to LSCM, and Class activity. The University of Sydney Page 2 Part 1 Welcome from Program Director The University of Sydney Page 3 Geoffrey Clifton Geoffrey Clifton Unit of study coordinator geoffrey.clifton@sydney.edu.au 02 9114 1881 Office is located at: Room 458, Level 4, Merewether Building H04 DARLINGTON NSW 2008 Consultation is Monday 16:00 via Zoom or by appointment Geoffrey Clifton The University of Sydney Page 4 Logistics and supply chains touch all our lives The University of Sydney Page 5 ITLS Linkedin Join the ITLS LinkedIn page to receive seminar invites and more https://www.linkedin.com/co mpany/institute-of-transportand-logistics-studies/ The University of Sydney Page 6 Part 2 Welcome from Program Manager The University of Sydney Page 7 Where do I go for help? MLSCM Canvas Hub Student Life Canvas Hub Student Website or Submit a Query Online https://www.sydney.edu.au/students/ Query https://www.sydney.edu.au/students/student-contacts-enquiries.html For queries related to enrolment, exams and results, fees, graduation, special consideration, student cards, student visas, timetables and transcripts Program Manager Email business.specialistprograms@sydney.edu.au The UniversityFor of Sydney any other program-related queries Page 8 Quick tips – remember to: Check your emails regularly (daily, during semester!) The University of Sydney Refer to the Handbook Check the Progression guide and the Unit of Study page for guidance on enrolment Identify issues early and reach out to the many support services available to you: Seek out opportunities for networking and placements: Learning Support (Maths in Business (MIB); Academic Language and Learning (ALLSI) 1:1 consultations; R eferencing, Library, and Learning Hub) Student Support and Services (Student admin (IT services) and Student Life (Clubs and Societies); Health and Wellbeing, and Safety; Information for International Students) Placements and Opportunities (Mento ring; Industry Placement Programs) Page 9 CAREERS AND EMPLOYABILITY OFFICE (CEO) www.sydney.edu.au/business/careers – – – – – – – – – Dedicated Employability Service Career Coaching and Navigation Resume and Cover Letter Assistance Careers and Student Experience Lounge Employers on Campus – Events Internship and Graduate Opportunities Job Interview and Application Advice Careers Skills Workshops Online Career Resources, and much more CAREER HUB – Book sessions and workshops The University of Sydney The Careers and Employability team aspires to create an accessible and inclusive environment where all students belong. If you require an adjustment to take part in our programs, please reach out to us and let us know business.careers@sydney.edu.au Page 10 MLSCM Commencement Survey • 5-minutes of your time can really benefit the program • ...or at https://sydney.au1.qualtrics.com/jfe/form/SV_bdbkgO6QzqBvl8q The University of Sydney Page 11 Part 3 Why LSCM remains relevant The University of Sydney Page 12 We live in a world of uncertainty – – – – – The University of Sydney Interest rates, Exchange rates, Consumer demand, Supply chain shortages, What else? Page 13 Consumer demand surges – Sometimes we can predict this – More people at home meant: • More people using the internet. • More people baking bread and cakes. – Sometimes we can not predict this – Drakes Supermarkets director John-Paul Drake said the man called the supermarket to try to get a refund on 132 packs of toilet rolls and 150 one-litre bottles of hand sanitiser. https://www.abc.net.au/news/2020-04-15/supermarket-shopper-tries-to-return-coronavirus-hoardings/12149548 The University of Sydney Page 14 Consumer demand can slump too – – – – High street retail, Printed media, Cable TV, What else? https://www.bbc.com/news/business-52565928 The University of Sydney Page 15 Changing distribution channels – Means changes in: – Where people are buying. – How people are buying. – What people are buying. https://www.news.com.au/lifestyle/health/healthproblems/coronavirus-woolworths-announce-80basics-box-for-shoppers-in-struggling-to-getessentials/newsstory/de5c878c58fcace3adc92b95ba9998b1 The University of Sydney Page 16 Last mile delivery – The number of parcels delivered in Australia increased by 90% in 2020. – Australia Post added 600 casual staff and opened 15 processing centres. Source: Getty images The University of Sydney Page 17 What is happening next? The University of Sydney Page 18 The new normal is not as normal as we thought – Economic growth is patchy. – Consumer buying patterns are still changing. The University of Sydney Page 19 The end of Just in Time? – Natural disasters, fluctuating transport costs, trade disputes means that the costs of JIT often outweigh the benefits. The University of Sydney Cathy Morrow Roberson The Loadstar 23/03/2020 https://theloadstar.com/commentcoronavirus-may-mean-the-end-of-just-intime-as-we-know-it/ Page 20 Focus on biosecurity, sustainability, resilience – Biosecurity means preventing the spread of harmful organisms. – Sustainability has many facets as you will learn this Semester. – Resilience means being able to handle changes and recover quickly from challenges. The University of Sydney Source: Psychology today Page 21 Understanding risks in the supply chain To understand this we need to consider risk: – Supply risk, – Process risk, – Demand risk, – Corporate-level risk. We need to understand the risks so that we can quantify them and mitigate them. The University of Sydney Page 22 Supply risks – Supplier might go bankrupt. – Example: Apple, GT Advanced Technologies, and sapphire glass – GT was to provide Apple exclusive supply of sapphire glass but GT filed for bankruptcy – Apple left without valuable new product feature in the very competitive smartphone market. The University of Sydney Page 23 Key question – How does an ethical manager navigate these competing issues? The University of Sydney Page 24 Part 4 Welcome to our program The University of Sydney Page 25 Institute of Transport and Logistics Studies – This course is taught at the University’s Institute of Transport and Logistics Studies, recognised as a key centre for excellence in transport and logistics research and education by the Australian Government. – ITLS has exceptionally strong links with industry in transport, logistics, supply chain management, aviation and maritime. The University of Sydney Page 26 Our Master of Logistics and Supply Chain Management Gain specialist skills in applying the concepts, techniques and principles that lie at the heart of logistics and supply chain management. The University of Sydney Page 27 Our programs Master of Logistics and Supply Chain Management 1.5 years full time Graduate Diploma in Logistics and Supply Chain Management Graduate Certificate in Logistics and Supply Chain Management 1 year full time 0.5 years full time 60 credit points 36 credit points 24 credit points Capstone project Pathway to master’s degree Start your journey in logistics and supply chain The University of Sydney Page 28 Master of Logistics and Supply Chain Management Code Core units Order ITLS5020 Production and Operations Management Initial Semester ITLS5050 Introductory Supply Chain Analysis Initial Semester ITLS6201 Global Distribution Strategy Initial Semester ITLS6202 Sustainable Logistics and Procurement Initial Semester ITLS6002 Supply Chain Planning and Design Middle Semester ITLS6010 Logistics and Supply Chain Management Systems Middle Semester ITLS6090 Logistics & Supply Chain Project Final Semester The University of Sydney Page 29 Master of Logistics and Supply Chain Management The University of Sydney Code Elective units ITLS6007 Humanitarian Logistics ITLS6015 Managing Supply Chain Disruption ITLS6016 Logistics and Future Cities ITLS6111 Spatial Analytics ITLS6300 Maritime Management and Logistics ITLS6410 Aviation Management and Logistics PHYS5033 Environmental Footprints and IO Analysis PHYS5034 Life Cycle Analysis QBUS5010 Intro to Dashboarding and Data Visualisation Page 30 Master of Logistics and Supply Chain Management The University of Sydney Code Work integrated learning electives BUSS6105 Leading in a Post-Crisis World BWIL6100 Industry Placement BWIL6150 Experience in Industry BWIL6260 Philippines Study Tour BUSS6514 Industry Self-Sourced Placement BWIL6573 Job Smart Edge Page 31 Questions? The University of Sydney Page 32 Part 5 Overview of ITLS5020 The University of Sydney Page 33 What are the Unit Learning Outcomes? 1. Explain advanced principles, theories and applications in production and operations management and their applications in various industry contexts 2. Evaluate logistics and supply chain management concepts at the strategic, tactical, and operational levels and explore their impact, individually and collectively, on business performance 3. Analyse real logistics and supply chain problems and develop innovative strategies to address these The University of Sydney Page 34 What are the Unit Learning Outcomes? 4. Identify current trends in logistics and supply chain management and assess the implications, risks, and opportunities for relevant stakeholders 5. Analyse how concepts in ethical and social awareness can guide personal decision-making and behaviour within logistics and supply chain management contexts 6. Communicate persuasively and professionally to logistics stakeholders to lead change and influence others The University of Sydney Page 35 What is the assessment? – Individual report: – Due 14 March, 20 points – This due date has been extended from 7 March. – Team project, group report: – Weeks 6 to 12, 20 points – Team project, group presentation: – Weeks 6 to 12, 20 points – Final exam: – Timetable to be announced, 40 points The University of Sydney Page 36 How does this unit fit into the MLSCM? – Employers want graduates who are fluent in the key concepts and topics in LSCM. – Production and Operations Management is a changing field and will remain a key part of LSCM. – Communicating and working within teams is essential in your studies and in your careers. – Issues of supply chain resilience, sustainability and ethical management are growing in importance. The University of Sydney Page 37 What will you need for this unit? – The textbook. – Stevenson W.J. (2021). Operations Management, (14th ed), McGraw Hill, New York. ISBN-13: 9781260238891 – Link to publisher The University of Sydney Page 38 What else can we do to prepare? – Meet regularly with your team, – Get to know your peers. The University of Sydney Page 39 Part 5 Introduction to LSCM The University of Sydney Page 40 Textbook chapter – These slides are based on Chapter 1 of the textbook. – Stevenson W.J. (2021). Operations Management, (14th ed), McGraw Hill, New York. ISBN-13: 978-1260238891 The University of Sydney Page 41 Supply Chain Management defined Supply chain management encompasses the planning & management of all activities involved in sourcing and procurement, conversion, & all logistics management activities. Importantly, it also includes coordination & collaboration with channel partners, which can be suppliers, intermediaries, thirdparty service providers & customers. In essence, SCM integrates supply & demand management within & across companies. Council of Supply Chain Management Professionals (CSCMP) The University of Sydney Page 42 Logistics defined – Logistics defined by the French Academy: All means & methods of organising a service, a business & especially the flow of materials before, during and after production. The University of Sydney Page 43 What is the difference between Logistics and SCM? The University of Sydney Page 44 Traditionalist view SCM is a subset of logistics Logistics SCM The University of Sydney Page 45 Relabelling view Logistics has simply been relabelled as SCM The University of Sydney SCM Logistics Page 46 Unionist view Logistics is a subset of SCM SCM Logistics The University of Sydney Page 47 Intersectional view SCM and logistics are distinct but overlapping Logistics The University of Sydney SCM Page 48 Which view do you prefer? 1. 2. 3. 4. Traditionalist Relabelling Unionist Intersectionist The University of Sydney Page 49 Why did LSCM evolve? – Separation between: – Location of natural resources for production, and – Where and when people use and consume products. – Economic development and growth is dependent upon: – Productive regional specialisation & division of labour & skills, and – Exchange of goods, services and information. The University of Sydney Page 50 The basic roles of business logistics The University of Sydney Page 51 Business logistics – Logistics as a separate concept described by Jomini in 1836 in the Summary of the art of war as: – Combining and coordinating the quartering, means of transport, supplying and supporting of troops through reasoning by calculation during a military campaign. – During World War II the whole of society was geared towards supporting the war effort. – The lessons learnt in World War II were applied to rebuilding of infrastructure and industry after the war. The University of Sydney Page 52 The STO framework for decision making – Strategic level: preparation & planning of decisions that have a long term effect on the firm & its partners. – Tactical level: organisation & implementation decisions that are updated at any time within a year. – Operational level: execution & control – day to day decisions. Strategic Tactical The University of Sydney Operational Page 53 Logistics systems approach – The main objective of logistics is to deliver customer expectations at an acceptable cost to the organisation. – This gives us the total-cost logistics concept. – We need to understand the trade-offs that exist here: – Transport versus inventory levels, – Transport versus warehousing facilities, – Manufacturing versus warehousing costs. The University of Sydney Page 54 Example of cost trade-off The University of Sydney Page 55 What is production and operations management? – Production is the creation of goods or services for end users or for inclusion in further stages of manufacturing. – Operations are the processes that either provide services or create goods. The University of Sydney Page 56 Operations transform inputs into outputs Inputs The University of Sydney Operations Outputs Page 57 Goods versus services – – – – – – – – How much direct versus indirect customer contact? How much labour is used versus automation? How much uniformity of inputs and outputs? How do we measure productivity? How do we assure quality? How do we manage inventory? How expensive is labour, production machines, other inputs? How do we maintain competitive advantage? The University of Sydney Page 58 Part 7 Class activity The University of Sydney Page 59 Activity 1 1. Introduce yourselves. 2. What are the most important differences between goods and services? 3. Can you find examples of mixed products which are both goods and services? 4. Why would they make a mixed product like this? 5. How do they prevent others from taking their market share? Link to Padlet is on Canvas The University of Sydney Page 60 Next week – Introduction to Operations Management – Chapter 1 of the text book The University of Sydney Page 61