NOVEL CORONAVIRUS ADVICE
The situation of the Novel Coronavirus is evolving. Human to Human transmission is confirmed by
the World Health Organization (WHO) as the virus transfer route and high personal hygiene
standards are the most effective prevention strategy.
The following procedures outlines the following:
1. General Cleaning and Location Cleaning
2. Decontamination in response to suspected infectious.
Cleaning and Disinfection Advice
Recommended General Cleaning
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Continue to review with cleaning vendors and cleaning staff capabilities to increase cleaning
man-power and frequency.
General office cleaning – 2 times per day
Common area cleaning – 6 times per day (Recommended every 90 minutes between 9.00am
and 6.00pm)
Restroom Cleaning – 6-8 times per day (every hour between 9.00am and 6.00pm)
Temperature monitoring of all staff and external stakeholders entering premises to be
undertaken where security provision and capability in scope.
Health Corner set-up to accommodate those showing symptoms via allocation of a first aid
room or isolated restroom facility.
Masks disposal through normal rubbish bins unless advised by government other disposal is
required and specialist mask disposal bins established.
Hand sanitizers available in pantries and meeting rooms, and entrance ways to property,
residential areas.
Review to consider restricting access to certain floors or rooms to visitors.
*Common areas are defined as meeting rooms, copy rooms, corridors, pantries, visitor areas,
kitchen areas, elevator lobbies, mother’s room, medical room, quiet room, shower rooms and
reception.
Cleaning of Areas of Affected by Confirmed or Suspected Cases
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All personnel clean in areas suspected by contaminated areas must be equipped with
enough personal protective equipment, including goggles, mask, protective clothing, overs
shoes and gloves. Gloves or other reusable PPE shall be soaked in 1:49 bleach solution for 30
minutes before use again.
Inform relevant Building Management to seek advice to adjust the air conditioning system to
prevent circulation of the indoor air to other areas. Replace the localized AHU and PAU filter
immediately.
Use 1:49 bleach solution to be sued to clean the area, including workstation and desk phone
and other property/office furniture. Use 1:99 bleach solution or 70% alcohol to clean the
property/office area general surfaces.
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Soft furnishings i.e. curtain and sofa cushion in a property/office use 70-80°C hot water with
normal cleansing agent to wash.
Pour 1:99 bleach solution into the u-channel and floor drains on all floors.
For carpet cleaning, use a high efficiency vacuum cleaner with filter media e.g. HEPA, to
clean, If carpet is obviously contaminated, use 70% alcohol to soak the contaminated area
and further clean by steam cleaner.
Engineering Controls
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Confirm the last cleaning and replacement of air conditioning and filtration.
In Office areas of confirmed or suspected cases, replace the localized AHU and PAU FILTER.
Conduct some general inspection to ensure fixed and portable extraction fans, kitchen
extraction fans are clean and in good repair.
Ensure you have contact details for engineering vendors and keep informed of your
contractors’ capability and charges to undertake additional filter cleaning.
Client and Staff Communication
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Plan, discuss and communicate your cleaning and disinfection plans/proposals with tenants
and clients as necessary.
Know and review your Business Continuity Plans and Frameworks. Ensure the contact
information of critical vendors, staff and clients are up to date and communicated.
Provide staff with advice and tips on good handwashing.
Personal Hygiene Advice
Human to Human transmission is still confirmed by World Health Organization (WHO) as the virus
transfer route and high personal hygiene standards are the most effective.
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In areas on high or emergency status, maintain high standards or personal hygiene and wash
hands when travelling to and from the workplace.
Consider using face masks only if necessary and replace when wet or damaged.
Provide hand carry sanitizer.
When cleaning vomitus and highly infectious matter, seek medical attention, follow the
advice of your medical practitioner and inform your supervisor/ manager.
If you are diagnosed with coronavirus(2019-nCoV), please report it to your manager.
Home Working Policy
Adhere to the relevant home working policy and travel exclusion policies by the company.