Importance of controlling Steps of controlling 1. Establishment of performance standards 2. Measurement of actual performance 3. Comparison of actual performance with standards 4. Analyzing deviations 5. Taking corrective actions Meaning of controlling Comparison, finding and analyzing deviation, taking corrective action 1. 2. 3. 4. 5. 6. 7. 8. Achievement of organizational goals Optimum utilization of resources Decentralization of authority Means of coordination Better employee morale Simplified supervision Better planning Coping with change Controlling MBE Relationship between planning and controlling 1. Meaning 2. Merits 3. Demerits Span of control Number of subordinates directly / effectively and efficiently controlled by a single superior / manager. 1. Meaning of both controlling and planning 2. How are they related? 3. Both are forward looking and backward looking.