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Satisfaction Survey - Template GC(3)

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Team:
Team Member Name:
SATISFACTION FEEDBACK SURVEY
Project Objectives
(Please circle one number from each question)
1. Final deliverables met the acceptance criteria
2.
Delivery dates met the approved schedule
3.
Final cost was within approved budget
Strongly Disagree
Strongly Agree
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Comments:
Objective 1. The map effectively covered the 250-acre property, connecting attractions,
food/beverage counters, and washrooms. However, a few areas could be better highlighted for
improved visitor navigation. Consider adding more distinct markers for major attractions.
Objective 2. The project adhered to the overall deadline, delivering on June 29, 2024. However,
some tasks, especially related to map verification and updates, could have been completed
sooner to allow for unforeseen challenges.
Objective 3. The project stayed within the allocated $10,000 budget, demonstrating efficient
resource utilization. Yet, a more precise estimation of costs for certain tasks, such as
emergency service listings, would contribute to even better financial control.
Project Process Results
(Please circle one number from each question)
4. Project management plan was complete and worked
well
5. Management/Sponsor supported the project
6.
The change management plan was effective
7.
Status reports were clear and complete
8.
Customer input and review meetings were effective
9.
Project team kept the sponsor and customer informed
10. Project communication was complete, adequate, and
clear.
Strongly Disagree
Strongly Agree
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Comments: 4. The project management plan was comprehensive and effectively guided the
team throughout the project. It provided a solid foundation for successful execution.
5. The support from both management and the sponsor, Tabitha D’Couto, was exceptional.
Their involvement and backing were crucial to the project's success.
6. The change management plan demonstrated effectiveness, but there were some instances
where adjustments could have been communicated more efficiently. Overall, it served its
purpose well.
7. The status reports provided a transparent overview of the project's progress. They were
clear, concise, and included all necessary information for stakeholders to stay informed.
8. Customer input and review meetings were highly effective in ensuring alignment with
expectations. The collaborative approach led to a product that met or exceeded customer
requirements.
9. The project team actively and consistently kept both the sponsor and customer, Michelle
Stone and Tabitha D’Couto, informed about developments. Communication channels were
open, facilitating a smooth flow of information.
10. The project communication was effective. However, there were a few instances where
additional clarity could have further enhanced understanding. Nevertheless, it met the
project's needs effectively.
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