Doable fixes for QuickBooks Multi
User Mode Not Working error
QuickBooks Multi User Mode Not Working
QuickBooks users can easily share the financial data in company files by
hosting them on a multi-user network. Users sometimes get concerned
by QuickBooks Multi User Mode Not Working on their computers while
hosting a data file. If you also come across this multi-user mode issue on
your QB, go through this entire blog to understand the causes of this issue
and the elimination strategy you can use against it.
Get this issue quickly rectified by our team of QB professionals
available for your assistance at +1-855-738-2784.
Why QuickBooks freezes when switching to multiuser mode?
You might sometimes face difficulties in switching the server computer to multi-user mode.
The main reasons for the problems that occur while hosting the company file are mentioned
below•Database Server Manager cannot run on your PC due to Windows Firewall restrictions or
damaged .tlg file.
•The hosting settings on the server or workstations are incorrect, leading to a failure in the
multi-user network setup.
•A user has already signed in to the company file on QBDT running in single-user mode.
Counter methods to use if the server cannot switch to
multi-user mode
You cannot share the company file data with other users if the server fails to switch to multiuser mode. You must apply the following techniques if this multi-user mode issue arises on
your QBDT-
Solution 1- Make sure the QBDT hosting settings are
appropriate for multi-user network
You can sometimes face problems switching the server to multi-user mode if one or multiple
workstations run in multi-user mode. The server computer should run in single-user mode, and all
the other workstations should use the single-user mode. If this is not the setup, you won’t be able to
share the company file and fall prey to issues while switching the server to multi-user mode.
Eliminate the issue by setting the QB hosting settings as mentioned below1.Go to the workstations and click the QB File menu.
2.Select Utilities and click Stop hosting multi-user access.
3.Apply these steps on all the workstations to run them in single-user mode.
4.Go to the server computer and access the QB File menu.
5.Click the Utilities option and select the Host multi-user access option.
6.Restart all the computers after configuring the hosting settings and try opening the company file in
multi-user mode.
If the server fails to run in multi-user mode, move to the next solution.
Solution 2- Repair the QB Transaction log file
QuickBooks has a transaction log file that stores all the recent transactions identical to
the company file. You can also face multi-user mode issues if the .tlg file gets damaged
or there’s a data discrepancy. You need to recreate the damaged .tlg file as shown in
the steps below1.Open your QB folder and search for the transaction log (.tlg) file inside.
2.Right-click the file and select the rename option.
3.Leave the file name as it is and add ‘.old’ as an extension to the file.
4.Save the file and try opening your company file in multi-user mode.
Conclusion
This blog explains the causes of QuickBooks Multi User Mode Not
Working correctly on your system. You’ll find the elimination techniques for
this issue in the blog and we advise that you apply them on your QB to
prevent multi-user mode issues in the future.
Consult our QB support team at +1-855-738-2784 if you need further
assistance to resolve the error.