JAM NICOLE MANILA OBJECTIVE An individual with exceptional project management, administrative, presentation and writing skills, offering over nine years of experience. To secure a challenging position to leverage my knowledge with opportunities for career growth and implement new skills for the organization. WORK EXPERIENCE CONTACT Address: Bldg. 42, Street 810, Zone 13 Msheireb, Doha - Qatar Phone: +974 5081 4322 Email: jammanila@yahoo.com February 2022 – Present Executive Personal Assistant Assets Hospitality (Subsidiary of Power International Holding) DoubleTree by Hilton Doha Downtown – Team Member • • • • • CORE SKILLS • Business Writing /Documentation • • • • • Administrative Support • Data Management • Detail-Oriented • Excellent Customer Service • Dedicated Team Player • Organizational Skills • Interpersonal Skills • Communication Skills • • MS Office Suite Proficient • • SAP • DAMAS • • • • • Provides support to COO, General Manager and other senior executives by conducting calendar management through MS Outlook, meeting coordination and travel arrangements Schedule business and personal appointments for the COO and General Manager and liase across departments to ensure seamless scheduling Handles incoming and outgoing correspondence, including mail and e-mail Provides support and communication with Hotel Managers regarding their Hotels Monitors and creates petty cash transactions and manage reimbursements Creates purchase requests for the HR and other departments Creates reports and develops presentations for various meetings Provides assistance and coordination to the Marketing Team by proof-reading and editing presentations Provided admin assistance in 3 HILTON Pre-opening Hotels before and during FIFA 2022 and 1 HILTON Pre-opening Hotel in Oman Performs routine cataloging and indexing to ensure efficient document retrieval processes Collaborates with the project management team to streamline the documentation process Efficiently handles time-sensitive and confidential documents Oversee the receiving and filing of invoices from vendors and customers, track payments, and reconcile bank and credit card accounts Recognize the lack of PO on invoices and documents and resolving the issue Provides assistance in reviewing and adjusting the organizational charts Assisted in FIFA Fan Village during the FIFA World Cup 2022 INTERESTS January 2020 – February 2022 Executive Secretary The Best Trading & Contracting Co. W.L.L. • • Research • Social Media • Photography • • Permanent Makeup Artist • • • EDUCATION 2013-2015 • • • • British College of Applied Studies HND Business Management 2011-2012 Far Eastern University Bachelor of Science in Nursing • Provided secretarial, administrative and project support to the General Manager and other team members Managed office organization and general workflow from supporting staff members Composed, edited and proofread letters, memos, emails and meetings Prepared technical proposals for Tender Submission and follow up with clients for submitted tenders and invoices Conducted research, analyze and compile data and figures for presentations and proposals Collected, organized and formatted data from multiple sources Updated different kinds of logs like the Tender logs and Project logs Sent invoices to appropriate recipients to inform them of payments due received or covered Placed investigative phone calls when there are questionable aspects of the invoice Reported any past due invoices to appropriate channels March 2019 – October 2019 Receptionist / Aesthetician Violet Beauty Saloon • • • • • Responsible for greeting visiting clients and partners and delivering exceptional customer service assistance Scheduled appointments, minimizing wait times and ensuring customer satisfaction Responded promptly to various telephone inquiries, emails and resolving issues Managed correspondence and recorded information and performed other administrative duties assigned by Manager Provided services related to the skin appearance and have done semi-permanent make up services November 2016 – December 2018 Executive Secretary / Document Controller Speed Arrow Trading Contracting & Services • • • • • • Created project documentations to back up all the important project elements Sorted, stored and retrieved electronic and hard copy documents on behalf of project team Reviewed and updated technical documents (e.g. manuals and workflows) Controlled company and project documentation and maintained confidentiality Ensured all documentation meets formal requirements and required standards Performed secretarial and administrative tasks including drafting • letters, memos, invoices, reports, and other documents for senior staff Interacted with the representing officials in meetings, events, or gatherings and provided them the required information on behalf of the senior officials September 2014 – October 2015 Secretary / Document Controller Kellog Brown and Root, Inc. (Subcontracted by CCC/TCC JV) • • • • • • • • • • Tracked, transmitted, and accurately file physical/ electronic documents and correspondence Prepared and maintained the data shared between the departments and recording the information accordingly Produced document progress reports for senior managers Maintained confidentiality around sensitive information and terms of agreement Prepared reports on projects as needed Ensured documents are shared at key times to facilitate timely project completion Planned and arranged travel schedules and reservation for the superiors and executive management as needed Scheduled and arranged important meetings and conferences whenever required Coordinated with the project manager and insured all the team are continuously updated on the progress of the work Sorted, stored and retrieved electronic and hard copy documents on behalf of clients and industry professionals