Title: "Revolutionizing Healthcare Delivery: A Comprehensive Analysis of the Impact and Future
Prospects of Telemedicine"
Abstract:
This thesis explores the transformative role of telemedicine in the contemporary
healthcare landscape, investigating its impact on accessibility, quality of care, and the
overall efficiency of healthcare delivery. Through an in-depth analysis of the technological
advancements, regulatory frameworks, and user perspectives, this study aims to provide
a comprehensive understanding of the evolving nature of telemedicine and its potential
to reshape the future of healthcare. The thesis also delves into the challenges and ethical
considerations associated with telemedicine, offering insights into how stakeholders can
collaborate to address these issues and maximize the benefits of this revolutionary
approach to healthcare delivery.
Aims and Objectives:
Aim:

The overarching aim of this research project is to comprehensively analyse the impact
and future prospects of telemedicine on healthcare delivery, exploring its potential to
revolutionize the way healthcare services are accessed and provided.
Objectives:
To examine the historical evolution of telemedicine:
 Investigate the origins and development of telemedicine to provide a foundation for
understanding its trajectory in healthcare delivery.
To explore the technological foundations of telemedicine:
 Analyse the key technologies that enable telemedicine, including communication
tools, data exchange platforms, and remote monitoring devices.
To assess the current regulatory landscape of telemedicine:
 Examine existing regulations governing telemedicine practices to identify their
impact on adoption, scalability, and interoperability.
To categorize and analyse different telemedicine models and modalities:
 Classify and critically evaluate various telemedicine approaches, including
synchronous and asynchronous models, remote patient monitoring, and mobile
health applications.
To understand patient and provider perspectives on telemedicine:
 Investigate the attitudes, preferences, and concerns of both patients and healthcare
providers regarding the adoption and use of telemedicine.
To identify challenges and ethical considerations associated with telemedicine:
 Explore potential obstacles, such as privacy concerns, security issues, and disparities
in access, and assess the ethical implications of telemedicine practices.
To evaluate the impact of telemedicine on accessibility and geographical reach:
 Analyse how telemedicine contributes to improving access to healthcare services,
especially in underserved or remote areas.
To assess the impact of telemedicine on the quality of care:
 Examine the effectiveness of telemedicine in maintaining or enhancing the quality of
healthcare delivery, including diagnostic accuracy, treatment outcomes, and patient
satisfaction.
To analyse the cost-effectiveness of telemedicine:
 Investigate the economic implications of telemedicine adoption, considering
potential cost savings for both healthcare providers and patients.
To examine patient outcomes associated with telemedicine use:
 Investigate the impact of telemedicine on health outcomes, patient adherence to
treatment plans, and overall patient well-being.
To explore the satisfaction levels of healthcare providers utilizing telemedicine:
 Assess the experiences and satisfaction levels of healthcare professionals who
incorporate telemedicine into their practice.
To investigate emerging technologies and innovations in telemedicine:
 Explore the latest technological advancements in telemedicine, such as artificial
intelligence integration, virtual reality, and wearable devices.
To propose recommendations for addressing challenges and ethical considerations:
 Develop practical recommendations for policymakers, healthcare providers, and
technology developers to mitigate challenges and uphold ethical standards in
telemedicine.
To present case studies highlighting successful telemedicine implementations:
 Showcase examples of successful telemedicine implementations, extracting lessons
learned and best practices for future endeavours.
To provide policy implications and identify regulatory trends for telemedicine:
 Assess the potential policy implications and identify emerging regulatory trends that
could shape the future of telemedicine.
To offer insights into the future prospects of telemedicine:
 Provide a forward-looking analysis of the potential disruptions, innovations, and
future developments in the field of telemedicine.
To contribute to a comprehensive understanding of telemedicine's potential impact globally:
 Synthesize the findings to contribute valuable insights to academia, policymakers,
healthcare practitioners, and technology developers, fostering a deeper
understanding of telemedicine's global impact.
Chapter 1: Introduction
1.1 Background
1.2 Rationale
1.3 Objectives
1.4 Scope and Limitations
Chapter 2: Literature Review
2.1 Historical Evolution of Telemedicine
2.2 Technological Foundations
2.3 Regulatory Landscape
2.4 Telemedicine Models and Modalities
2.5 Patient and Provider Perspectives
2.6 Challenges and Ethical Considerations
Chapter 3: Methodology
3.1 Research Design
3.2 Data Collection
3.3 Data Analysis
Chapter 4: Impact of Telemedicine on Healthcare Delivery
4.1 Accessibility and Geographical Reach
4.2 Quality of Care
4.3 Cost-effectiveness
4.4 Patient Outcomes
4.5 Provider Satisfaction
Chapter 5: Future Prospects and Innovations
5.1 Emerging Technologies in Telemedicine
5.2 Integration with Artificial Intelligence
5.3 Potential Disruptions and Innovations
5.4 Policy Implications and Regulatory Trends
Chapter 6: Addressing Challenges and Ethical Considerations
6.1 Privacy and Security Concerns
6.2 Inequality in Access
6.3 Establishing Trust in Telemedicine
6.4 Ethical Guidelines for Telehealth Practitioners
Chapter 7: Case Studies
7.1 Successful Implementation Stories
7.2 Lessons Learned from Failures
Chapter 8: Recommendations
8.1 Policymakers
8.2 Healthcare Providers
8.3 Technology Developers
8.4 Future Research Directions
Chapter 9: Conclusion
9.1 Summary of Findings
9.2 Implications for Healthcare Practices
9.3 Concluding Remarks
-----------------------------------------------------------------------------------------------------------------------------------------------------------------Chapter 1: Introduction
Introduction:
In the rapidly evolving landscape of modern healthcare, technological advancements
have become integral catalysts for transformative change. Among these innovatimodels
anddicine has emerged as a groundbreaking paradigm, challenging traditional healthcare
delivery models, and ushering in a new era of patient-centric and accessible services. This
thesis embarks on a comprehensive exploration of the profound impact and prospects of
telemedicine, aiming to dissect the intricate interplay between technology, healthcare,
and societal needs.
1.1 Background
Over the past decades, telemedicine has transcended its initial conceptualization,
evolving from a niche practice into a mainstream solution with the potential to
revolutionize the way healthcare is accessed and delivered. Enabled by advancements in
telecommunications, information technology, and healthcare systems, telemedicine
extends beyond geographical constraints, bridging the divide between patients and
healthcare providers. The confluence of these factors not only addresses challenges
related to healthcare accessibility but also opens avenues for improving the quality,
efficiency, and affordability of healthcare services.
1.2 Rationale
The rationale for undertaking this comprehensive analysis stems from the urgent need to
understand the multifaceted implications of telemedicine on the healthcare ecosystem.
As telemedicine gains traction globally, it is imperative to scrutinize its historical
evolution, technological foundations, and the diverse models and modalities it
encompasses. By doing so, we can discern the potential benefits and pitfalls, ensuring
that the integration of telemedicine aligns with the overarching goal of enhancing
healthcare outcomes and experiences for diverse populations.
1.3 Objectives
This research project seeks to achieve a set of well-defined objectives. These include
investigating the historical evolution of telemedicine, exploring its technological
foundations, assessing the current regulatory landscape, categorizing diverse
telemedicine models, and understanding the perspectives of both patients and
healthcare providers. Additionally, the study aims to evaluate the impact of telemedicine
on accessibility, quality of care, and cost-effectiveness, while addressing challenges and
ethical considerations associated with its implementation. Furthermore, the project
endeavours to identify emerging technologies, propose recommendations for addressing
challenges, and offer insights into the future prospects and policy implications of
telemedicine.
1.4 Scope and Limitations
While the scope of this research project is extensive, acknowledging its limitations is
essential for a nuanced interpretation of the findings. The study primarily focuses on
telemedicine in the context of its impact on healthcare delivery, leaving aside broader
discussions on healthcare policy and system-level considerations. Additionally, the
dynamic nature of technology and healthcare introduces inherent challenges in capturing
real-time developments. However, by adopting a rigorous methodology and drawing
upon existing literature, this research aspires to provide a timely and insightful
contribution to the ongoing discourse on telemedicine's transformative potential.
Chapter 2: Literature Review
2.1 Historical Evolution of Telemedicine
The historical roots of telemedicine can be traced back to the early experiments with
telegraphy and telephony in the late 19th century. However, it was not until the latter half
of the 20th century that advancements in communication technologies paved the way for
telemedicine's practical applications. The seminal work of pioneers like Walter Reed and
the establishment of the Space Technology Applied to Rural Papago Advanced Health
Care (STARPAHC) project marked significant milestones in the early development of
telemedicine. Over time, telemedicine has evolved from simple audio-visual consultations
to sophisticated platforms integrating real-time data exchange, remote monitoring, and
artificial intelligence.
2.2 Technological Foundations
The technological underpinnings of telemedicine have undergone a paradigm shift,
propelled by advancements in information technology, high-speed internet, and mobile
communication. The integration of secure and interoperable platforms has enabled
seamless communication between patients and healthcare providers, fostering the
expansion of telemedicine beyond traditional boundaries. Cloud computing, data
analytics, and Internet of Things (IoT) devices play pivotal roles in facilitating remote
consultations, diagnostics, and treatment monitoring. As telemedicine continues to
evolve, emerging technologies such as virtual reality and augmented reality are poised to
further enhance the immersive healthcare experience.
2.3 Regulatory Landscape
The widespread adoption of telemedicine is intricately linked to the regulatory
frameworks governing its implementation. The regulatory landscape varies globally, with
countries grappling to strike a balance between ensuring patient safety, fostering
innovation, and addressing ethical considerations. Key issues include licensure,
reimbursement policies, and data privacy. Notable initiatives, such as the Telemedicine
Modernization Act in the United States and the European Union's efforts to harmonize
telemedicine regulations, reflect ongoing endeavours to create an enabling environment
for telemedicine practitioners.
2.4 Telemedicine Models and Modalities
Telemedicine encompasses diverse models and modalities tailored to meet specific
healthcare needs. Synchronous models involve real-time interactions between patients
and healthcare providers through video conferencing or phone calls, offering immediacy
in diagnosis and consultation. Asynchronous models, on the other hand, involve the
exchange of patient information, such as images and medical records, allowing for
flexibility in communication timing. Remote patient monitoring, teleconsultation kiosks,
and mobile health applications further contribute to the versatility of telemedicine,
catering to a spectrum of medical specialties and patient demographics.
2.5 Patient and Provider Perspectives
Understanding the perspectives of both patients and healthcare providers is paramount
to the successful integration of telemedicine into mainstream healthcare delivery. Patient
acceptance, satisfaction, and perceived benefits influence the adoption of telemedicine
services. Likewise, healthcare providers' attitudes towards telemedicine, encompassing
concerns about technology reliability, diagnostic accuracy, and the doctor-patient
relationship, play a pivotal role in shaping its implementation. Studies examining these
perspectives contribute valuable insights into optimizing telemedicine practices to meet
the needs and expectations of diverse stakeholders.
2.6 Challenges and Ethical Considerations
The widespread adoption of telemedicine is not without challenges and ethical
considerations. Privacy and security concerns regarding patient data, the potential for
misdiagnosis in virtual consultations, and the exacerbation of healthcare disparities are
critical issues that demand careful consideration. Striking a balance between innovation
and safeguarding patient welfare requires the development of robust ethical guidelines,
transparent communication, and ongoing efforts to address the evolving challenges
associated with telemedicine.
Chapter 3: Methodology
3.1 Research Design
The research design for this thesis employs a mixed-methods approach to ensure a
comprehensive and nuanced exploration of the impact and future prospects of
telemedicine on healthcare delivery. The combination of qualitative and quantitative
methods allows for a triangulation of data, enhancing the validity and reliability of the
study.
3.2 Data Collection
3.2.1 Literature Review:
A thorough review of academic literature, peer-reviewed articles, and relevant
conference proceedings will provide a foundational understanding of the historical
evolution, technological foundations, regulatory landscape, and diverse models of
telemedicine. This literature review will be continuously updated to incorporate the latest
research findings.
3.2.2 Surveys and Interviews:
Surveys will be distributed to both healthcare providers and patients to gather
quantitative data on their experiences, perceptions, and preferences regarding
telemedicine. Additionally, in-depth interviews with a subset of participants will be
conducted to extract qualitative insights into the nuanced aspects of telemedicine
adoption and use.
3.2.3 Case Studies:
Case studies will be conducted to analyse successful telemedicine implementations. This
qualitative research method will provide valuable real-world examples, lessons learned,
and best practices, offering a practical perspective on the impact of telemedicine in
diverse healthcare settings.
3.2.4 Document Analysis:
Relevant documents, such as regulatory policies, industry reports, and telemedicine
guidelines, will be analysed to understand the broader policy context and regulatory
trends shaping the implementation of telemedicine.
3.3 Data Analysis
3.3.1 Quantitative Data:
Survey data will be analysed using statistical methods to identify patterns, trends, and
correlations. Descriptive statistics will provide a quantitative overview, while inferential
statistics will be employed to draw meaningful conclusions about the relationships
between variables.
3.3.2 Qualitative Data:
Thematic analysis will be applied to interview transcripts and case study findings to
identify recurring themes, patterns, and divergent perspectives. Qualitative data analysis
software will assist in organizing and interpreting textual data.
3.3.3 Cross-Method Analysis:
The integration of quantitative and qualitative findings will enable a cross-method
analysis, providing a more holistic understanding of the research questions. This
approach aims to triangulate data, enhance the robustness of conclusions, and generate
comprehensive insights.
3.4 Ethical Considerations
3.4.1 Informed Consent:
Participants will be provided with clear and detailed information about the study's
purpose, procedures, and potential risks. Informed consent will be obtained from all
participants before their involvement in surveys, interviews, or case studies.
3.4.2 Confidentiality and Anonymity:
Measures will be implemented to ensure the confidentiality and anonymity of
participants. Identifiable information will be securely stored, and findings will be
presented in aggregate to prevent the identification of individual participants.
3.4.3 Ethical Review:
The research protocol will undergo ethical review by the relevant institutional review
board (IRB) to ensure compliance with ethical guidelines and standards for research
involving human participants.
Chapter 4: Impact of Telemedicine on Healthcare Delivery
4.1 Accessibility and Geographical Reach
Telemedicine has emerged as a potent tool in breaking down geographical barriers,
significantly improving healthcare accessibility. Virtual consultations and remote
monitoring enable patients to connect with healthcare providers regardless of their
physical location. This chapter examines the extent to which telemedicine enhances
accessibility, especially in remote or underserved areas, and explores the implications of
increased geographical reach on healthcare delivery.
4.2 Quality of Care
The integration of telemedicine into healthcare delivery holds implications for the quality
of patient care. By enabling timely consultations, remote diagnostics, and continuous
monitoring, telemedicine has the potential to enhance healthcare outcomes. This section
investigates the impact of telemedicine on diagnostic accuracy, treatment efficacy, and
patient satisfaction, aiming to discern how it contributes to maintaining or improving the
overall quality of healthcare services.
4.3 Cost-effectiveness
A critical aspect of healthcare delivery is the economic efficiency of services. Telemedicine
has been heralded as a cost-effective solution, potentially reducing the financial burden
on both healthcare providers and patients. This chapter assesses the economic
implications of telemedicine adoption, exploring the potential cost savings, resource
optimization, and improved healthcare resource allocation associated with its integration
into the healthcare system.
4.4 Patient Outcomes
Effective healthcare delivery is measured not only by the process but also by tangible
patient outcomes. Telemedicine interventions, including remote monitoring and virtual
consultations, influence patient adherence to treatment plans, recovery rates, and overall
well-being. This section delves into empirical evidence and studies that illuminate the
impact of telemedicine on various patient outcomes, providing insights into the
effectiveness of these interventions.
4.5 Provider Satisfaction
Telemedicine's impact extends beyond patients to the healthcare providers who adopt
and utilize these technologies. This chapter explores the experiences and satisfaction
levels of healthcare professionals engaging in telemedicine practices. Understanding the
perspectives of providers is crucial for gauging the success and sustainability of
telemedicine integration into routine healthcare delivery and identifying areas for
improvement.
Chapter 5: Future Prospects and Innovations
5.1 Emerging Technologies in Telemedicine
The landscape of telemedicine is continually evolving, driven by rapid advancements in
technology. This chapter explores the emerging technologies poised to shape the future
of telemedicine. Innovations such as artificial intelligence (AI) integration, machine
learning algorithms for diagnostics, virtual reality (VR) applications in telehealth, and the
Internet of Things (IoT) for remote patient monitoring will be scrutinized. An in-depth
analysis will be conducted to understand how these technologies may redefine the
capabilities and potential applications of telemedicine in the coming years.
5.2 Integration with Artificial Intelligence
Artificial intelligence is increasingly becoming a transformative force in healthcare. This
section investigates how the integration of AI into telemedicine platforms can enhance
diagnostic accuracy, personalize treatment plans, and optimize healthcare workflows.
The exploration encompasses AI-driven chatbots for initial consultations, predictive
analytics for proactive healthcare interventions, and the ethical considerations
surrounding the use of AI in telemedicine.
5.3 Potential Disruptions and Innovations
Beyond incremental advancements, this chapter explores potential disruptive
innovations that could reshape the telemedicine landscape. From decentralized
healthcare platforms built on blockchain technology to the integration of genomics data
in telehealth consultations, the study delves into visionary concepts that may redefine
the fundamental paradigms of healthcare delivery. Through scenario analyses and expert
opinions, the chapter aims to provide insights into the potential game-changers on the
horizon.
5.4 Policy Implications and Regulatory Trends
As telemedicine continues to evolve, policy frameworks and regulatory environments
must adapt to ensure safe, ethical, and efficient practices. This section investigates the
evolving policy landscape, examining recent developments and anticipated trends in
telemedicine regulations. The analysis extends to considerations of cross-border
telehealth services, data privacy regulations, and the implications of regulatory
frameworks on the adoption and integration of emerging telemedicine technologies.
Chapter 6: Addressing Challenges and Ethical Considerations
6.1 Privacy and Security Concerns
Telemedicine's expansion raises critical issues related to the privacy and security of
patient data. This chapter delves into the challenges surrounding the confidentiality of
electronic health records, secure data transmission, and the potential vulnerabilities in
telemedicine platforms. Strategies and technologies employed to mitigate privacy and
security risks, as well as the evolving regulatory landscape addressing these concerns, will
be examined. The goal is to provide a comprehensive understanding of the measures
required to establish a secure telemedicine environment.
6.2 Inequality in Access
While telemedicine has the potential to enhance healthcare accessibility, disparities in
access persist. This section explores the challenges associated with the digital divide,
socioeconomic barriers, and disparities in healthcare infrastructure. The study
investigates initiatives and policies aimed at addressing these issues, ensuring that
telemedicine contributes to equitable healthcare access across diverse populations.
6.3 Establishing Trust in Telemedicine
Trust is paramount in healthcare, and establishing trust in telemedicine encounters
unique challenges. This chapter examines the factors influencing patient and provider
trust in telemedicine, such as technology reliability, data accuracy, and the virtual doctorpatient relationship. Strategies for building and maintaining trust in telehealth
interactions, including transparent communication and user education, will be analysed
to provide insights into fostering confidence in telemedicine practices.
6.4 Ethical Guidelines for Telehealth Practitioners
Telemedicine introduces ethical considerations that require careful attention. This section
explores the development and implementation of ethical guidelines for telehealth
practitioners, encompassing issues such as informed consent in virtual consultations, the
ethical use of emerging technologies, and the preservation of patient autonomy. The
study aims to contribute to the formulation of ethical frameworks that ensure the
responsible and ethical practice of telemedicine across diverse healthcare settings.
Chapter 7: Case Studies
7.1 Successful Implementation Stories
This section of the thesis delves into real-world case studies that highlight successful
implementations of telemedicine. Each case study explores the unique challenges faced,
strategies employed, and outcomes achieved by healthcare organizations or practitioners
leveraging telemedicine technologies. Case studies may include examples from various
healthcare settings such as urban and rural clinics, specialty care, and integrated health
systems. Analysing these success stories provides valuable insights into the practical
applications of telemedicine and the factors contributing to its effectiveness.
7.2 Lessons Learned from Failures
In contrast to success stories, this part of the chapter focuses on case studies where
telemedicine implementations faced challenges or did not achieve the desired outcomes.
By examining these less successful or failed attempts, the research aims to identify
common pitfalls, barriers, and lessons learned. Understanding the factors that contribute
to telemedicine implementation failures is crucial for refining strategies, improving
adoption rates, and informing future initiatives.
Chapter 8: Recommendations
8.1 Policymakers
Telemedicine's successful integration into healthcare systems requires a supportive policy
environment. Recommendations for policymakers include:
 Developing and updating telemedicine-specific regulations to address emerging
technologies and modalities.
 Establishing reimbursement models that incentivize telemedicine adoption while
ensuring cost-effectiveness and quality of care.


Promoting research and development initiatives to continually assess the impact of
telemedicine and inform policy decisions.
Collaborating with stakeholders to create standardized interoperability and data
exchange frameworks.
8.2 Healthcare Providers
For healthcare providers looking to adopt or optimize telemedicine practices, the
following recommendations are proposed:
 Investing in comprehensive training programs for healthcare professionals to
enhance their proficiency in telemedicine technologies.
 Implementing user-friendly telemedicine platforms and ensuring seamless integration
with existing electronic health record systems.
 Conducting regular assessments of patient and provider satisfaction to identify areas
for improvement.
 Collaborating with technology vendors to stay abreast of emerging innovations and
updates in telemedicine solutions.
8.3 Technology Developers
Technology developers play a crucial role in shaping the future of telemedicine.
Recommendations for this sector include:




Prioritizing the development of secure, interoperable, and user-friendly telemedicine
platforms.
Incorporating artificial intelligence and machine learning capabilities to enhance
diagnostic accuracy and treatment recommendations.
Engaging in continuous research and development to explore innovative
technologies that can further improve telemedicine outcomes.
Collaborating with healthcare providers and organizations to tailor telemedicine
solutions to specific healthcare contexts and specialties.
8.4 Future Research Directions
To guide future research efforts in the field of telemedicine, the following
recommendations are suggested:
 Investigating the long-term impact of telemedicine on patient outcomes, including
chronic disease management and preventive care.
 Exploring the sociocultural factors influencing the adoption and acceptance of
telemedicine across diverse populations.
 Assessing the economic implications of widespread telemedicine adoption on
healthcare systems, insurers, and patients.
 Conducting comparative studies to evaluate the effectiveness of different
telemedicine modalities in various healthcare settings.
Chapter 9: Conclusion
9.1 Summary of Findings
During
this comprehensive exploration into the impact and prospects of telemedicine on
healthcare delivery, a myriad of insights has been uncovered. From its historical evolution
to its current technological foundations, regulatory landscapes, and diverse models, this
research has provided a holistic understanding of telemedicine's multifaceted nature. The
impact of telemedicine on accessibility, quality of care, cost-effectiveness, patient
outcomes, and provider satisfaction has been scrutinized, shedding light on both its
promises and challenges.
9.2 Implications for Healthcare Practices
The findings presented in this thesis have significant implications for healthcare practices.
The success stories detailed in case studies underscore the potential for telemedicine to
improve healthcare accessibility, especially in underserved areas, and enhance the overall
quality of patient care. Furthermore, the lessons learned from both successful and
unsuccessful implementations provide valuable guidance for healthcare providers
seeking to integrate telemedicine into their practices.
9.3 Concluding Remarks
As we stand at the intersection of technological innovation and healthcare
transformation, telemedicine emerges not merely as a tool but as a catalyst for redefining
the very fabric of healthcare delivery. The successful implementation of telemedicine is
contingent upon the collaborative efforts of policymakers, healthcare providers,
technology developers, and researchers. It necessitates the continuous refinement of
regulations, the cultivation of trust among patients and providers, and a commitment to
addressing challenges related to privacy, security, and access disparities.
In conclusion, telemedicine holds tremendous potential to democratize healthcare,
providing equitable access to quality services while optimizing resource utilization.
However, realizing this potential requires a conscientious and collaborative approach
from all stakeholders. As we navigate the evolving landscape of healthcare delivery, let
the insights garnered from this thesis serve as a compass, guiding us toward a future
where telemedicine is seamlessly woven into the fabric of accessible, efficient, and
patient-centric healthcare practices.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------Question Checklist
1.1 Identify the area for the research project.
1.2 Develop the aims and objectives of the research project.
1.3 Explain ethical considerations that apply to the area of the research project.
1.4 Complete a literature review of chosen area of research.
2.1
2.2
2.3
2.4
Critically compare different types of research.
Evaluate a range of methods that can be used to collect data.
Identify a range of tools that can be used to analyse data.
Explain the importance of validity and reliability of data used within research.
3.1 Identify sources of support whilst conducting research project.
3.2 Formulate a detailed plan for research project.
3.3 Select research methods for the project.
3.4 Develop research questions to be used within project.
3.5 Conduct the research using identified research methods.
3.6 Record and collate data.
4.1 Use data analysis methods to analyse the data.
4.2 Draw conclusions from findings
4.3 Reflect how own research findings substantiate initial literature review.