Dear Hari, As per the provided logs we observed both the below-mentioned transactions (1836 & 2632) are incomplete. The terminal got powered off after the request was sent before the note collection activity. Hence the cash is not dispensed from the terminal. TRANSACTION - 1 09/11/23 12:42:46 -> TRANSACTION START 12:42:46 CARD NO:422476XXXXXX2917 12:42:57 PIN ENTERED 12:43:03 TRANS REQ:AAAFBBC 12:43:04 RESP: STATE:541,FID:5:025 TXN NO:1836 ----------------------------------LDISP : A: 10 B: 00 C: 00 D: 00 LTXN NO : 1835 RESP CODE : 278 RESP CODE : 278 ----------------------------------12:43:05 EMV TVR: 8000048000 12:43:05 EMV TSI: 6800 12:43:05 TRANS REQ:AAAGBBD 12:43:07 RESP: STATE:128,FID:A:066 TXN NO:1837 12:43:07 AMOUNT:10000 12:43:07 TO DISPENSE : 1:2,10; 12:47:46 POWER CYCLE HAPPENED DURING WITHDRAWAL TRANSACTION TRANSACTION - 2 10/11/23 15:21:09 -> TRANSACTION START 15:21:09 CARD NO:423559XXXXXX9438 15:21:43 PIN ENTERED 15:22:06 AMOUNT:2500000 15:22:06 TRANS REQ:AACFABC 15:22:07 RESP: STATE:541,FID:5:025 TXN NO:2632 ----------------------------------LDISP : A: 05 B: 00 C: 00 D: 00 LTXN NO : 2631 RESP CODE : 278 RESP CODE : 278 ----------------------------------15:22:08 EMV TVR: 8000048000 15:22:08 EMV TSI: 6800 15:22:08 AMOUNT:2500000 15:22:08 TRANS REQ:AACGABD 15:22:10 RESP: STATE:128,FID:A:066 TXN NO:2633 15:22:10 TO DISPENSE : 1:2,25; 15:25:26 POWER CYCLE HAPPENED DURING WITHDRAWAL TRANSACTION