PiLog’s Value Engineering Webinar Series Supply-Chain Management: MRO Inventory Optimization Agenda – 3 Parts Webinar Series Introduction & Briefing on PiLog’s Initiative Industry Trends & Challenges Earn Value Management roadmap Wave-1: Discovery Process 2nd Sep 2020 Wave-2: Data Analytics / Diagnosis Wave-3: Process Analytics / Diagnosis Wave-4: Develop: Strategic Initiatives Wave-5: Implement: Strategic Initiatives Wave-6: Performance Metrics Wave-7: Roadmap: Automation & Orchestration Question and Answers PiLog www.piloggroup.com 9th Sep 2020 16th Sep 2020 Takeaways Industry trends, current challenges & opportunity in Inventory Optimization with Master, Meta Data & Analytics Enabling Earn Value Management SCM – Inventory Optimization Webinar Series Structured Roadmap with operational visibility, transparency and continual measurement Way Forward to successfully enable Digital & Business Transformation 3 Supply Chain Management - Inventory Optimization Session # 01 Industry 4.0 $ $ $ DATA leads the way in the trends… Industry 4.0 Industry 3.0 Industry 2.0 Industry 1.0 PiLog 08-02-2024 Mechanization, Weaving loom, Water & Steam power Electrical Energy, Mass production, Assembly line, Skills/Resource division ~1784 ~1870 www.piloggroup.com Electronics, PLC, Computers, Industrial Automation, Hardware integration ~1969 Autonomous Systems, Smart Enterprises, BIG Data, IOT, AI, ML, RPA, Process, Data & Software Integration (Orchestration), Data HUB ~2011 5 Industry 4.0 [Data & Analytics Trends] Data and Analytics Investment Leads New Digital Transformation for CIOs “Data & Analytics investment continues to increase” Percentage of Percentage of Respondents Respondents Decreasing Increasing Investment Investment Business intelligence or analytics solution 1% Cyber/Information security 1% Cloud services or solutions (SaaS, PaaS, etc.) Core system improvements/transformation Digital business initiatives (Including digital marketing) Customer/User experience Artificial intelligence/Machine learning PiLog 08-02-2024 Data and Analytics predictions through 2024 2% 10% 45% 40% 33% 31% 1% 31% 1% 29% 1% 27% www.piloggroup.com Source: Gartner Research 6 Anatomy of Enterprise Data Enterprise Data PiLog 08-02-2024 Master Data (Business Entities) Critical for any business operations ERPs are fully dependent Each Transaction is dependent Material, Service, Vendor, Customer, Equipment, Finance, Employee, Business Partner etc Meta Data (Business Definitions) Data Dictionary: Definition of the data, it’s the data defining data Technical Dictionaries, Taxonomies, Glossaries, Ontologies Transactional Data (Business Events) Generated out of the master data & business processes (OLTP) ERP, EAM, CMMS, Operational Solutions Analytical Data (Business Performance) Generated out of transactions over a period of time (OLAP) Analytics, Big Data, InfoGraphics, Dashboards, Business Intelligence Solutions Unstructured Data Associated data for the business execution E.g.: PDFs, drawings, audio, product specifications, communication, portals Big Data, Data Mining, AI/ML Solutions www.piloggroup.com 7 Key Challenges – Supply Chain Inventory Optimization Low adoption to latest industry technology trends and best practices Inventory Functions High impact of inventory hoarding costs on balance sheets Trail & Error model strategies deployment (Difficult to assess what works & what doesn’t) enhancing great risk on business value realization, ROI and in turn TCO Obsessed with modeling to determine precise inventory targets without having right data (KRAs & KPIs Management) Optimized operational efficiency & effectiveness without looking at the building blocks (Process modeling, Data – Availability, Completeness, Accuracy, Timeliness) PiLog 08-02-2024 www.piloggroup.com WC EOQ Targets Data Quality SCM Inventory Optimization Impact & Risk Strategies Demand Planning 8 Key Challenges – Supply Chain Inventory Optimization • • • • • Low adoption to latest industry technology trends and best practices High impact of inventory hoarding costs on balance sheets Trail & Error model strategies deployment (Difficult to assess what works & what doesn’t) enhancing great risk on business value realization, ROI and in turn TCO Obsessed with modeling to determine precise inventory targets without having right data (KRAs & KPIs Management) Optimized operational efficiency & effectiveness without looking at the building blocks (Process modeling, Data – Availability, Completeness, Accuracy, Timeliness) PiLog 08-02-2024 www.piloggroup.com Inventor y Function s WC EOQ Targets Data Quality SCM Inventory Optimizatio n Impact & Risk Strategie s Demand Planning 9 Value Engineering or Value Management Value: The ratio of Function f(x) to Cost c(x) Value Engineering: A systematic approach to improve the “value” of the product or service by analysis (or) examination of function ROI & Strategic Goals Analyze the Function f(x) to Improve the efficiency & effectiveness Reduce/Optimize the cost Executive Management Operational Executives Tactical Efforts Process / Functional Owners Business Data Stewards Results Top & Bottomline Results Strategic Performance Metrics Business Performance KPIs Business Data & Metrics Strategy Assessment Operational Goals Efficiency & Effectiveness Business Data Quality Early Warning Stakeholders PiLog 08-02-2024 www.piloggroup.com Level Focus 10 Recommended Roadmap to achieve strategic benefits Perform Data Health, Maturity and Criticality Assessment Design the strategic roadmap with impact, risks, changes & targeted KPIs for the implementation; focus on neutralizing the forces that are contributing rapidly growing working capital Measure Business Performance & Document the results of each parallel strategy before rolling out simultaneous advanced, automated strategies Wave-2 Wave-4 Wave-6 Wave-1 Wave-3 Wave-5 Wave-7 Initiate the Discovery of As-Is processes, data, systems & technology Analyze As-Is process model [Descriptive, Prescriptive & Explanatory] Implement measurable low-risk and high impact strategies with proper change management & targeted results Orchestrate, Govern Processes & Data; Monitor the performance PiLog 08-02-2024 www.piloggroup.com 11 Wave-1: Discovery Process Do we have the right quality of master & meta data for effective business insights (Analytics) Taxonomies, Dictionaries, Glossaries, Classifications, Categorization, Hierarchies, Standards Do we have the spares criticality & it’s ranking ? Optimize the inventory parameters & Target EOQ Master & Meta Data Analytics / Classified Info Discovery Process Do we have the right linkage between Equipment & it’s associated spares? eBoMs, Equipment Master, Material Master Do we have the inventory qualified & quantified ? Obsolete, Incorrect, Surplus, Shortage, Redundant spares PiLog 08-02-2024 www.piloggroup.com Criticality Redundant Data Inventory Parameters 12 Wave-1: Discovery Process Do we have the historical transactional data to study the trends, patterns of demand, sourcing & spend etc ? Machine Learning, AI, Descriptive Analytics, Process modeling Do we have the right technology, systems & tools to manage the processes ? ERP, Augmented tools, RPA, Orchestration, Cloud/Premise, Landscape etc Do we have well established, result oriented matured processes Descriptive, Prescriptive & Explanatory Historical Data Patterns Trends AI/ML Technology Tools, ERPs Discovery Process Process Maturity Cross Functions Do we have effective & efficient processes to manage the process dependencies ? Planning, Sourcing, Procurement, Maintenance, Production & Operations PiLog 08-02-2024 www.piloggroup.com 13 Inventory Control, Management and Optimization • Inventory Management and Optimization are the components of inventory control. • The overall category is ‘inventory control,’ beneath that lies inventory management and inventory optimization. Inventory Control Inventory Management: Setting and achieving targets for all inventory operations. Inventory Optimization: Optimizing the stock of material PiLog 08-02-2024 www.piloggroup.com 14 Inventory Control, Management and Optimization • Inventory Management and Optimization are the components of inventory control. • The overall category is ‘inventory control,’ beneath that lies inventory management and inventory optimization. PiLog 08-02-2024 www.piloggroup.com 15 Wave-1: Factors to consider for Discovery process Executive sponsorship & mentorship is key to success Stakeholder assessment with due engagement Mutually agreed RACI deployment & enablement Embark holistic model embracing success right from quick win enablement through long term transformation journey Liaison & Gather accurate data from the source systems / tools with access to global teams Define and adopt KRAs, KPIs, Standards and other PM tools like Risk, Governance, Compliance etc. for flawless execution PiLog 08-02-2024 www.piloggroup.com 16 Wave-2 & 3: Data & Process Model Assessment Data Health Assessment: Qualitative data management against standards & provisional reporting Assessment on data quality dimensions such as Completeness, Accuracy, Traceability, Consistency, Timeliness, Availability and Validity Process Maturity Model: Supply Chain Maturity = f (Strategic Governance, Performance Enablement, Supply Network Design, Supply Operations, Customer Fulfillment, Demand Management, Product Life Cycle Management etc) Materials & Assets Criticality: Material Criticality = f (ABC - Spend YoY, FMSN - Pattern on consumption YoY, XYZ - Inventory Hoarding, HML – High Medium Low, VED - Criticality & Impact, SDE – Lead time and Availability) Equipment Criticality = f (Business, Maintenance, EHS, Statutory Requirements, MRO Inventory Data Analysis) PiLog’s low investment Value Analysis will enable Quick Wins to Business Transformations & Digitalization !!! PiLog 08-02-2024 www.piloggroup.com 17 Wave-2: Data Quality Assessment Completeness Accuracy Representation Precision Consistency Data Quality Accessibility Availability Integrity Timeliness Traceability 2024/02/08 www.piloggroup.com Validity 18 Wave-2: Data Quality Assessment 2024/02/08 www.piloggroup.com 19 Wave-2: Material Criticality Assessment ABC Analysis Material Criticality VED Analysis f (Business Criticality, Spend, Lead time in S2P cycles, inventory levels) Based on Spend YoY FMSN Analysis Based on Criticality & Impact Right Quality Right Place Right Quantity HML Analysis Criticality Analysis Based on consumption pattern YoY XYZ Analysis Based on Inventory Hoarding Right Time Right Source Right Price Based on Unit cost of Material SDE Analysis Based on Lead time and Availability Optimized Supply Chain Wave-2: Master Data Criticality, Ranking by Equipment & Material Criticality Assessment ECA = f(Business, Production, Maintenance, EHS, Human Capital) Equipment Critical Assessment OEE OEE = Availability X Performance X Quality MRO Spend (% of total procurement budget) CoM (% of Replacement Asset Value) 20% 100% 0% 0% 0% 2 4 6 8 10 12 Workshop to finalize Parameters 50% 10% 0 Planning 0 2 4 6 Year 8 10 0 12 2 4 6 8 10 12 Year Year Categories A (50%) Critical FLOC Based Maintenance Generic Generic Specific Conditional Monitoring Tools Ex: Rotating Equipment - VMS PiLog B (30%) Semi Critical Normal C (20%) Conditional Based Maintenance Generic Task List Data collection and Analysis Specific Task List Preventive Maintenance Generic Task List Hypothesis & Recommendation Specific Task List FMEA: RCM,RCA (P&ID, PFD, Eqp maintenance History) Review and Approve 21 Wave-2: Effective Analytics driving efficiencies & decision making [Master & Transaction Data] PiLog www.piloggroup.com Wave-2: Effective Analytics driving efficiencies & decision making [Spend & Consumption Data] PiLog www.piloggroup.com Wave-3: Process Maturity Assessment Sample of Supply Chain Maturity Assessment Tailor-made Supply Chain Maturity Assessment Supply Chain (P2I) Maturity = f (cost of procurement; cost of operations; compliance & regulatory requirements; supplier performance management; etc) The weightages & factoring of parameters depends upon the organization, its industry segment & P2I category Unacceptable Supply Chain Maturity Assessment Current Maturity 30% Aspirations Industry Benchmark Compliance 25% 20% 15% 10% EHS 5% MRO Spend 0% Current State Current Overall Maturity Score 2.0 (Current Capability) Future State Aspirational Maturity Score 3.0 (Strategic Initiatives) OEE PiLog 08-02- Source: Gartner www.piloggroup.com 24 Wave-3: Business Process Maturity Assessment Acquire Documentation SOPs / SOGs – Standard Operating Procedures / Guidelines Compare Prescriptive Vs Descriptive Strategy Documents, Policies, Governance, Structures Rationale / Explanatory Analysis Functional & Technical documentation System Driven Vs Manual Documented Tools, Calculators, Formulae, Estimation Models Analyze Workflows, Dataflows & Information Flows wrt Business Processes 01 02 Acquire BPMN & Flow Diagrams PiLog Process Analysis High-Level Process Flow at Organization Level Detailed Individual Process Flows at Functional Level Detailed Process Flows with Interactions from other functions Detailed Information Flow Diagrams Detailed Data Flow Diagrams 03 04 05 Facts Analysis Diagnosis Reports Documentation review: SOPs, Strategies for Stock taking, Conditions, Picking & Packing etc. Business Process Alignment Report Stakeholders Capabilities Report Review of exiting Inventory Parameters like Safety Stock, Re-Order Point, Min. / Max. Levels, MRP Parameters, Demand, Lead Times Prescriptive Vs Descriptive Analysis Report System Maturity Report JIT, VMI, EOQ, KANBAN, Multi-enterprise Supply Chain Business Network Profile Assessment of the Stakeholders www.piloggroup.com Governance, Policy & Procedures Analysis Report KPIs, KRAs, SLAs Alignment Report Wave-4: Plan to Inventory (P2I) Strategy Record to Report (R2R) WH Planning Initial Capacity Planning Revalidation and updating of Inventory parameters (Safety Stock, Re-Order Point, Min. / Max. Levels, MRP Parameters, DLT SOPs, Manuals, Compliance & Regulations PiLog 08-02-2024 Source to Pay (S2P) WH Setup Define / Refine Bin, Rack, Open, Bulk and Yard Management Strategies Inventory Forecasting Demand Amalgamation Consumption Patterns Replenishment & Fulfilment Source to Contract (S2C) Plan to Produce (Pl2P) Storage Conditions Right inventory strategy like FIFO, LIFO, LILO Set conditions for DG handling and abiding to Statutory and EHS requirements Testing bulk storage Audit schedule plan, execution Plan to Inventory (P2I) Goods Receipt Define / Refine Put away Strategies First in First Out (FIFO) Last in First Out (LIFO) Fixed Storage Bin Shelf Life Expiration Date (SLED) Batch Management Partial Quantities Having right tools and resources Acquire to Retire (A2R) Goods Issue Define / Refine Picking Strategies Fixed Bin Open Storage Fixed Storage Bin Next Empty Bin Bulk Storage Near Picking Bin Having right tool and, resources Hire to Retire (H2R) Order to Cash (O2C) Stock Taking Physical inventory Strategy, Plan & Schedule Continuous, Perpetual Stock Count Periodic Stock Count Annual Stocktaking Pick Accuracy Stock out Validation NextGen IM & VM Just-in-Time Inventory Management (JIT) Economic Order Quantity (EOQ) MRP Quotations KANBAN in Inventory Management Robotic Process Automation Multi Enterprise Supply Chain Business Network 26 Wave-4: Data & Process Strategy Data is the Foundation for Digital Business 01 Corrective Measure: Embark on Data Harmonization Project Preventive Measure: Establish Taxonomy & Classification Establish Single Version of Truth Data Analytics is essential for Smart & Quick decisions 02 04 05 Corrective Measure: Map Meta & Master data with Transactions Preventive Measure: Align to capture the correct data Establish Data Analytics Platform 03 Embrace the Data Science Vision 03 Corrective Measure: Refine formulae to optimize the Inventory Preventive Measure: Automate the optimization models Establish Trends, Patterns for AI / ML Models Refine & Redefine the Process Models 04 01 Simplify & Automate core processes & workflows Facilitate the Collaborative decision-making logic Focus on User Experience 05 06 Process Strategy Data Strategy Simplification & Personalization of User Interfaces (UX) Information stewards & Process Owners are real contributors 02 06 Information Quality is vital for Smart systems Process & data maturity establishes the information quality Process & data orchestration are core capabilities of Digital Business PiLog 08-02-2024 27 Wave-5: Value Chain Strategic Implementation Framework Engage with interdependent Stakeholders Establish Stakeholder Engage into the activities as the SOPs Establish SOPs, Policies, Governance Collaborate the efficiencies ENGAGE ESTABLISH Establish Meta Data Establish Data Quality Metrics Periodic Audit of Data & Governance Five – Es FRAMEWORK KRAs & KPIs are measured regularly Redefine the Vision Statement ENSURE Determine Data & Process Maturity EMBARK Innovations are accommodated EMPOWER ROI is measured Upskill & Cross Skill the Stakeholder Awareness & Change Management Implement each strategy based on risk management Systems, Technologies & Platforms PiLog Refine Organizational KRAs, KPIs & SLAs www.piloggroup.com Wave-6: Value Management – Plan to Inventory Others* Quantitative Qualitative Category Strategic Benefits, Premier Processes Risk Mitigation Business Impact Value Drivers Expected Improvements Improve operational safety and end user satisfaction, Reduce risk of non-compliance Improved sourcing management Reduce human errors & free text spend Build the foundation for trustworthy, timely and accurate business insights through dashboards on spend management, category management & vendor/contractor engagement, sourcing management, data maturity etc Automated application of best practice templates during data build-out insures consistent application of standard specifications for all the materials, reusable taxonomy & classifications Ensure better integration with ERPs [SAP, Oracle, other ERPs] Apps Optimize Inventory parameters with RPA Comparative cost analysis using standard specifications during sourcing & procurement Reduce rework & improve the re-usability, quality & complaints resolution from end users & vendors Reduce Un-Planned adhoc demand requests / changes Reduce Environment Health & Safety Management Cost by enforcing the compliance Productivity, Efficiency & Effectiveness Smarter decision making with complete insights Quick turnaround during the procurement & vendor selection Simplify the interdependent activities across the organization TCO Benefits Reduction of unnecessary inventory hoarding cost, duplicates & Non-moving stock Cost avoidance for regular/recurring procurement (Industry Bench markings) Seamless integration of systems with high quality data and refined processes 100% Compliance Automated Inventory Management Improved % of Automated Procurement 20 - 30 % 40 - 50 % 40 - 50 % 20 - 30 % 100% Improved Value chain 100% Value realization *Expected benefits based on industry experience 2024/02/08 www.piloggroup.com 29 Wave-6: Metrics driven Strategy for Inventory Optimization Key Result Area Effective Control Key Performance Indicator Factors / Dimensions Industry Benchmark Cost Reduction ~ 6-8% YoY Wastage Reduction <10 % Value of Overall Stock Reduction of Spares in Warehouse Damaged due to Storage Conditions, Shelf Life Cost Reduction ~5% YoY Reduction of Warehouse Operation Cost Cost Reduction ~ 4-7% YoY Volume Utilization ~ 5-7% YoY Reduction in Warehouse House Transfer Order Closure Time Reduction ~ 7% YoY Improvement in Warehouse Personnel Utilization Time Utilization Time ~ 7% YoY 100% % Commodities 0% No. of Duplicate Materials Count Stock Reduction in inventory Holding Cost Improved Warehouse Operations Reduction of Non-Moving Stock w.r.t Overall Stock Value Improved Warehouse Space Master & Meta Data Assignment and standardization of correct classes as per Quality UNSPSC standards will improve spend visibility by more than 25% from Current Level Elimination of Duplicates PiLog 08-02-2024 www.piloggroup.com 30