YMCA COMPREHENSIVE INSTITUTE DEPARTMENT OF COSMETOLOGY A REPORT ON INTERNSHIP CARRIED OUT AT LA T² BEAUTY CLINIC MASANAFU BY ACOM BAKHITA NOTT COSC/A/195/JAN/2022 AN INTERNSHIP REPORT SUBMITTED TO THE DEPARTMENT OF COSMETOLOGY IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF A DIPLOMA IN COSMETOLOGY OF YMCA COMPREHENSIVE INSTITUTE. JANUARY, 2024 1 DECLARATION I declare that I undertook the internship at La T² beauty clinic and that this is my original work and have never been submitted anywhere. Signature: ………………………………….. Date: ………………………………………… ACOM BAKHITA NOTT i APPROVAL This is to certify that this piece of work ‘was submitted to the institute with my approval as the internee’s supervisor. Supervisor. Signature……………………………………………… Date……………………………….. MS. KAZIBWE RUTH ii DEDICATION I dedicate this report to my family members, friends, YMCA community and the staff of cosmetology who would like to see me achieve big academically and whoever that has supported me in their respective capacities. May the Almighty God bless you abundantly iii ACKNOWLEDGEMENT First and foremost, I take this opportunity to thank the almighty God for the gift of life. With heartfelt gratitude, I thank La T² beauty clinic for according me internship placement. Am gratefully indebted to my field supervisors without you this internship would be a failure, it was devotion that made this field attachment successful. My sincere thanks also go the entire YMCA community for your support, team work and cooperation you rendered to me. I am so grateful to my academic supervisor for the academic advice and supervision rendered to me, thank you very much. Finally, special thanks go to my mum, brothers and sisters my brothers for your incredible support, without you, I would not reach this way. God bless you all. iv TABLE OF CONTENTS Contents DECLARATION ............................................................................................................................. i APPROVAL ................................................................................................................................... ii DEDICATION ............................................................................................................................... iii ACKNOWLEDGEMENT ............................................................................................................. iv TABLE OF CONTENTS ................................................................................................................ v ABSTRACT .................................................................................................................................. vii CHAPTER ONE ............................................................................................................................. 8 ORGANISATIONAL BACKGROUND ........................................................................................ 8 1.0 Introduction ............................................................................................................................... 8 1.1 Organizational background ....................................................................................................... 8 1.1.1 Historical Background ........................................................................................................... 9 1.1.2 Location Details ..................................................................................................................... 9 1.1.3 Activities done by the organization ....................................................................................... 9 1.2 Vision Statement ....................................................................................................................... 9 1.3 Mission Statement ..................................................................................................................... 9 1.4 Objectives of the organization .................................................................................................. 9 1.5 Organization Structure ............................................................................................................ 10 CHAPTER TWO ........................................................................................................................ 11 INTERNSHIP EXPERIENCE .................................................................................................. 11 2.0 Introduction ............................................................................................................................. 11 2.1 Purpose of internship .............................................................................................................. 11 2.2 Departments worked in and responsibilities performed ......................................................... 11 2.2.1 Beauty Department .............................................................................................................. 11 v 2.2.2 Hair Department................................................................................................................... 12 2.3 Different course unit studied and how they were applied during internship .......................... 13 2.4 Challenges faced and how they were handled ........................................................................ 13 2.5 Other Personal Benefits .......................................................................................................... 14 2.6 How the organization benefited from the internee’s training ................................................. 14 CHAPTER THREE .................................................................................................................... 15 RECOMMENDATION AND / CONCLSION ......................................................................... 15 3.0 Introduction ............................................................................................................................. 15 3.1 Recommendations proposed for improvement in the Salon ................................................... 15 3.2 Recommendations to the Institute ........................................................................................... 15 3.3 Conclusion .............................................................................................................................. 15 vi ABSTRACT The purpose of this internship is to help the internee observe the beauty work place and see if it matches expectations. It was carried out for period of 8 weeks at La T² beauty clinic Chapter one contains the background of the organization., location, ownership and nature , the vision and mission statement , the objectives and activities of the organization Chapter two cover the purpose of the internship, department worked in and responsibilities performed how the different course units studied at the institute were applicable in the training, the major challenges faced / how they were handled and personnel benefits gained from the training. Chapter three covers the conclusion of field attachment, the proposed recommendation to the organization and also to the institute This report also gives an overall analysis of my entire training period mentioning the objectives, challenges, benefits and also recommendations to the challenges I encountered and observed. vii CHAPTER ONE ORGANISATIONAL BACKGROUND 1.0 Introduction This chapter consists of the background of the organization location, mission statement, vision of the organization, objectives of the organization and the organization’s structure and activities done in the organization. 1.1 Organizational background La T² Beauty Clinic was initiated in 2008 by the visionary Ms. Katusiime Aldriane, it stands as a beacon of elegance and excellence in the beauty industry. The salon was originally known as Tender Touch and was situated in Wandegeya along Kasule Road. Under the individual ownership of Ms. Katusiime, Tender Touch quickly gained prominence for its commitment to providing top-notch beauty services in a welcoming environment. The salon's early years were marked by a dedication to personalized care and a growing clientele eager to experience the artistry and transformative touch of Tender Touch. In 2012, Tender Touch underwent a significant evolution, both in name and location, becoming La T² Beauty Clinic. This transition marked a strategic move as the salon relocated to Lugala trading centre along Kasubi Road. Ms. Katusiime Aldriane's vision for La T² Beauty Clinic was to create a sophisticated and modern space that not only offered premium beauty services but also reflected the evolving standards of the beauty industry. The new location in Lugala became synonymous with innovation and a commitment to staying at the forefront of beauty trends, ensuring that La T² Beauty Clinic continued to be a trusted destination for those seeking a refined and transformative beauty experience. Over the years, La T² Beauty Clinic has become a symbol of excellence, blending a rich history with a contemporary approach to beauty. Ms. Katusiime Aldriane's unwavering dedication to providing exceptional service has positioned the salon as a trendsetter in Lugala and beyond. With roots that trace back to the inception of Tender Touch, La T² Beauty Clinic stands as a testament to the enduring legacy of a salon that has consistently redefined beauty standards over the years. The salon offers different services like body piercing, Permanent tattoos, temporary tattoos, braiding, bridal styling, make-up, manicure and pedicure weaving etc 8 1.1.1 Historical Background The salon was started in 2008 by Ms. Katusiime Aldriane. It was established by an individual ownership. Before it was called Tender Touch and was located in Wandegeya along Kasule Road. In 2012 it relocated to Lugala trading centre along Kasubi Road. 1.1.2 Location Details La T² beauty clinic is located in Lugala trading centre along Kasubi Road 1.1.3 Activities done by the organization Hair cutting, coloring and styling. Waxing, massages, hair dressing Nail treatments, training in salon management Facials, skin care treatments. Bridal styling 1.2 Vision Statement "La T² Beauty Clinic envisions being the epitome of sophistication and excellence in the beauty industry, setting new standards for transformative and personalized beauty experiences." 1.3 Mission Statement "Our mission at La T² Beauty Clinic is to provide unparalleled beauty services with a commitment to innovation, client satisfaction, and a personalized touch that enhances and celebrates the unique beauty of each individual." 1.4 Objectives of the organization To promote high quality services to clients at an affordable price. To enhance beauty confidence in our clients To provide sales plus product training for all staff and other people nationwide. To expand a one-person salon into a bigger one or even chain. To achieve 97% profit annually whole expanding the range of services offered. To increase sales or profits. To offer high quality services to our clients at affordable prices. To maintain employee retention. To increase and maintain customer retention. To expand into a bigger brand or even a chain. 9 1.5 Organization Structure MANAGING DIRECTOR MANAGER HAIR DRESSER BEAUTY THERAPIST CASHIER TRAINEES 10 CHAPTER TWO INTERNSHIP EXPERIENCE 2.0 Introduction This chapter presents the purpose of the field attachment to students, departments under which the intern was attached during the training. It also captures the experiences and skills gained by the student throughout the field attachment training. 2.1 Purpose of internship The purpose of an internship is to provide real-world experience that enables students to put everything they have learned into action. To help students gain skills that can be applied to future jobs. To enable students see what the work setting looks like, and if it’s a place student can picture spending their career doing. Through internship student have a chance to gain the needed experience and to build their resume. To develop skills and techniques in news gathering and production which can directly be applicable to their careers Internships are a great way for students to acquaint themselves with the field they are interested in. Internships increases a student's sense of responsibility and good work habits To expose students to real work environment experience gain knowledge in writing report in technical works Internship experience makes students more marketable as they usually require less training and can handle more responsibilities. 2.2 Departments worked in and responsibilities performed La T² beauty clinic had two major departments that is to say the beauty and hair department were the internee trained from, it was through these department that the internee performed activities i.e. hair treatment (shampoo and set, pedicure and manicure, make up , facial , plaiting hair styling and so forth 2.2.1 Beauty Department The Beauty Department at La T² Beauty Clinic is a sanctuary of innovation and personalized care, dedicated to enhancing the overall well-being and beauty of our clients. Led by skilled beauty professionals, our department offers a comprehensive range of services, including skincare treatments, makeup artistry, and nail care., the Beauty Department at La T² Beauty Clinic embodies a holistic approach to beauty, ensuring that every client leaves feeling not only pampered and refreshed but also confident 11 The following are the activities performed in the hair department Facial treatment; this was performed on clients with pimples and dry skins. Through doing this activity I improved on how to apply the mask on clients face and hence making clients happy Pedicure; at La T² beauty clinic every great pedicure started with the basics: shaping the nails, soaking the feet, cuticle care, exfoliation, hydrating massage, and polish. Hence pedicure was performed Manicure; at La T² beauty clinic manicure consisted of filing and shaping the free edge, pushing and clipping (with a cuticle pusher and cuticle nippers) any non-living tissue, treatments with various liquids, massage of the hand, and the application of fingernail polish. 2.2.2 Hair Department The Hair Department at La T² Beauty Clinic was a haven for creativity and expertise, where skilled hairstylists crafted personalized and trendsetting looks to suit the diverse preferences of our clients. With a legacy rooted in the salon's history as Tender Touch, our hair professionals were dedicated to delivering precision in cutting, colouring, and styling. From classic styles to avant-garde transformations, our team stayed abreast of the latest trends and techniques to ensure that La T² Beauty Clinic remained a trendsetter in the ever-evolving world of hairstyling. The department thrived on creating a welcoming and vibrant atmosphere, where clients not only received exceptional service but also experienced the artistry and care that defined our commitment to excellence in the beauty industry. The following are the activities performed in the beauty department Plaiting; I prepared braids hair and part it into three strands, used the twisting method to combine natural hair into braiding hair their after I completed the process using a three-strand method until I reached the ends, the most common examples of hair the I plaited were pencil, twist, three stem Hair styling; understanding the basics of curl and styling gave me a good foundation for creating the best hairstyle for most of the client’s hair, facial shape, and lifestyle needs, by knowing so I managed to style creative styles, day styles, evening styles and bridal styling. Weaving; various procedures such as pasting, netting, bonding and the commonest were like flat iron, laze, Brazilian and many using threads, scissors and spray. 12 2.3 Different course unit studied and how they were applied during internship hair dressing It has helped me to differentiate the texture of hair when working on clients. It has helps me to know the types of relaxers I have to use according to the texture of the hair of the client. Business communication It has helped me to talk to different clients in a professional ways and to read their minds without saying anything. Hair practical 1 and 2 It has helped me to analyse client’s hair and know their texture in order to offer or perform the exact service. Beauty practical It has helped me when performing massage techniques like; how to move the fingers. Entrepreneurship; the entrepreneurial skills I acquired like creativity and innovation have opened my mind while on training and now I am able to start my own business using the experience I have gained from La T² beauty clinic beauty salon during my industrial training 2.4 Challenges faced and how they were handled While performing pedicure and manicure I faced a problem of ridged and breaking nail of the clients, however with time I learnt how to gently handle such nail thus this was no longer a challenge During shampoo and set some of the client had very sensitive scalps thus they were difficult to set, as a trainee I managed to solve this by seeking assistance from my supervisor There was also a challenge of limited products that were to be used for training i.e. Braids , I solved this challenge by buying my own braids to finish training There were long working period especially were we had to stand for long hours while plaiting thus many of us obtained injuries i.e. back pains but as time passed we got used We lacked exposure to major clients at the organization thus most of the times we worked upon ourselves to complete training 13 2.5 Other Personal Benefits I have gained skills relating to braiding dreadlocks, I became more conversant with locking dreads as since I practiced it more often. I improved on my makeup skill; I was able to discern which coloring to use on a client in regards to the different skin colors. I gained more skills in styling since I learnt more from my fellow workers at the salon and also had a variety of styles to do on different clients according to their interest. I gained more skills in facial; I improved on my massage movements. I learnt more different types of treatment for example steam and leave in treatments. I learnt how to handle brides on site 2.6 How the organization benefited from the internee’s training The intern's training brought fresh perspectives and updated techniques to La T² Beauty Clinic, enriching the skill set of the team. The exposure to innovative trends and contemporary practices contributed to the salon's ability to offer cutting-edge beauty services, attracting clients seeking the latest in skincare, makeup, and hairstyling. The intern's contributions led to improved operational efficiency within the salon. By introducing new skills and approaches, the intern played a role in optimizing workflows, reducing service times, and enhancing overall productivity. This increased efficiency positively impacted the client experience, contributing to heightened satisfaction and loyalty. 14 CHAPTER THREE RECOMMENDATION AND / CONCLSION 3.0 Introduction This chapter consist of recommendation and Conclusion of both organization and the institute 3.1 Recommendations proposed for improvement in the Salon The following should be done in order to improve the performance of the Salon in order to attain its set goal; La T² beauty clinic should inform all clients of student's intern status before student provides any services on a client of the salon. La T² beauty clinic should inform clients that interns wear a board identification card on their outer garment for purposes of identification La T² beauty clinic should consider purchasing more salon equipment’s, in return this will increase the entry number of internees at the organization As recommendation La T² beauty clinic should ward and recommend its best student, thus this can motivate other trainees to improve on their performance Policies designed should seek to boost the field attachment programs, to allow students to have better careers of their lives. In designing work plan, organizations should include interns indicating the activities to be done by each. This is done allocating field supervisors. 3.2 Recommendations to the Institute The institute should at least provide enough practical materials for the students in all quarter because not all students can manage to buy all the materials The internship log books should be provided to students if better outcomes are the targets of the program. The institute should help the students locate them to some organization they are sure of because not all students can manage to get places for Internship Policies designed should seek to boost the field attachment programs, to allow students to have better careers of their lives. 3.3 Conclusion In conclusion, my internship experience at La T² Beauty Clinic has been nothing short of exceptional, filled with valuable learning, growth, and genuine enjoyment. The salon, under the visionary leadership of Ms. Katusiime Aldriane, provided me with a dynamic platform to immerse myself in the artistry and intricacies of the beauty industry. From the vibrant Hair 15 Department to the soothing Beauty Department, each day brought new challenges and opportunities that allowed me to refine my skills and contribute to the salon's commitment to excellence. The collaborative and supportive environment at La T² Beauty Clinic made my internship not only educational but also personally fulfilling. The salon's dedication to staying at the forefront of industry trends, combined with the personalized care extended to each client, showcased a commitment to creating a transformative beauty experience. The skills and knowledge gained during my time at La T² Beauty Clinic have not only prepared me for a successful career in the beauty industry but have also instilled in me a deep appreciation for the art and craft of beauty services. As I move forward in my professional journey, I carry with me the valuable experiences, mentorship, and positive atmosphere that defined my time at La T² Beauty Clinic. I am grateful for the opportunity to contribute to the salon's legacy of excellence and for the lasting connections forged with the talented team. La T² Beauty Clinic will always hold a special place in my heart as the space where I not only honed my skills but also discovered a profound passion for the transformative power of beauty. 16