Questionnaire Anisha Bank Section 1: Participation in Decision Making The following items ask for your reactions to various aspects connected with your participation in decision making. You can mark the most appropriate answer, using the scale below. None Very at all much 1 2 3 4 5 1) In general, how much say or influence do you have on how you perform your job? 2) To what extent are you able to decide how to do your job? 3) In general, how much say or influence do you have in what goes on in your work group? 4) In general, how much say or influence do you have on decisions which affect your job? 5) To what extent are your superiors receptive and listen to your ideas and suggestions? Section 2: Job Involvement The following items ask for your reactions to various aspects with regard to your job involvement. You can mark the most appropriate answer, using the scale below. Strongly disagree 1 6) The major satisfaction of my life comes from pursuing my job. 7) The most important things that happen to me involve my work. 8) I am really a perfectionist about my work. 9) I live, eat and breathe my work. 10) I am very much involved in my job. 11) Other things in life are more important to me than my job. 2 Strongly agree 3 4 5 6 7 Section 3: Stress The following items ask for your reactions to various aspects with regard to stress. All of us feel bothered at one time or another by certain things in our work. How frequently do you feel bothered by the following? You can mark the most appropriate answer, using the scale below to indicate your responses. Never 12) Feeling that you have too heavy a workload; one that you cannot possibly get done before the day is over. 13) Thinking that the amount of work you have to do may interfere with how well it gets done. 14) Being unclear on just what the scope and responsibilities of your job are. 15) Having to put up with the poor treatment given to you by others in the organization. 16) Knowing that the clients can be getting much better service, but are not. 17) Having to deal with too many requirements from too many people. 18) Not knowing just what the people who you work with, expect of you. 19) Feeling that you have to do things on the job that are against your better climate judgment. Section 4: Administrative 1 Nearly all the time 2 3 4 5 The following questions ask for your perceptions of your Administrator. Please indicate your responses, using the following scale. My Administrator is: 20) concerned about employees working as a team. 21) particular about developing good policies. 22) friendly to talk to. 23) not particular about communicating. 24) not good at planning for the long term. 25) very flexible in accommodating to the work needs of employees. 26) doing the very best for the organization. 27) ensuring that the rules and procedures are being properly followed. Strongly disagree 1 2 Strongly agree 3 4 5 Section 5: Job Opportunities The following items ask for your reactions to various aspects with regard to your job opportunities. You can mark the most appropriate answer, using the scale below. Strongly disagree 1 Strongly agree 2 3 4 5 28) There are a number of jobs that are available to someone with my qualifications. 29) If I were to seriously look for a job, I should find one in a month or two. 30) Finding another job is quite a hassle. Section 6: Organizational Commitment The following items ask for your reactions to various aspects connected with organizational commitment. You can mark the most appropriate answer, using the scale below. 31) I am willing to put in a great deal of my effort beyond that normally expected in order to help this organization be successful. 32) I talk up this organization to my friends as a great place to work for. 33) I feel very little loyalty to this place. 34) I would accept almost any type of job assignment in order to keep working for this organization. 35) I find that my values and the organization's values are very similar. 36) I am proud to tell others that I am part of this organization. 37) I could just as well be working for a different organization. 38) This organization really inspires the very best in me to perform my job. 39) It would take very little change in my present circumstances to cause me to leave this organization. 40) I am extremely glad that I chose this organization to work for over others I was considering at the time I joined. 41) There is not too much to be gained by sticking with this organization indefinitely. 42) Often, I find it difficult to agree with this organization's policies on important matters relating to its employees. 43) I really care about the fate of this organization. 44) For me this is the best of all possible places to work for. ionorganization 7: Demographics 45) Deciding to work for this was a definite mistake on my part. Strongly disagree 1 2 Strongly agree 3 4 5 6 7 Below are a few questions that seek information about yourself. Please mark the appropriate numbers that apply to you. 46) Your age 20 or under 21-30 31-36 37-43 44-50 51-56 57-60 over 60 47) Your gender male female 48) Your work unit branch office head office 49) # of years worked less than 1 1-2 3-6 7-12 13-18 19-23 24 and over