MEMORANDUM Purpose • Give instructions External or internal communications? • Internal communication Paper-based or electronic? • Can be paper-based or electronic Need to be very formal or less formal? • Very formal LETTER REPORTS Purpose • Summarize information External or internal communications? • External communication Paper-based or electronic? • paper-based Need to be very formal or less formal? • Very formal WEBPAGE Purpose • Persuade External or internal communications? • External communication Paper-based or electronic? • Electronic Need to be very formal or less formal? • Less formal REPORT DECK Purpose • Summarize information External or internal communications? • Internal communication Paper-based or electronic? • Electronic Need to be very formal or less formal? • Very formal INFOGRAPHICS Purpose • persuade External or internal communications? • external communication Paper-based or electronic? • paper-based Need to be very formal or less formal? • Less formal