POWER ORGANIZATIONAL POLITICS BUSINESS ETHICS & ETIQUETTE VERTICAL & HORIZONTAL POLITICS GAZELLE JOY H. HARI REPORTER COERCIVE POWER is often the least effective but most employed (and abused) type of power in the corporate world. forcing someone to do something against their will or setting up “consequences” to employee actions. This type of behavior often leads to fear, dissatisfaction, and resentment. REWARD POWER widely used method today. The results of Reward power are mixed and it is, therefore, the second weakest form of power. useful as long as the reward is perceived as having value. Giving away a gold star or a gift card may be nice if it is something that is rare, but if over-used the effect may be weakened. LEGITIMATE POWER Is the power of position or role. This is the typical “command and control” structure that is employed by the Military world. acts as a formalized way of ensuring that there is someone to make a decision (good or bad) and that someone is responsible. can seem arbitrary and when a person loses or changes positions or roles within a company, this type of power does not move with them. REFERENT POWER is the “cult of personality”. This is the power and ability of an individual to attract others and build loyalty within them. is also the power of respect. This can occur over time if a leader is successful and has a wellknown track record of success. INFORMATIONAL POWER is the power of having information that another does not have, or, the distribution of information as a means of effecting change. Informational Power is in the possible use of information by persuading “by the numbers” or making up a “statistic” to manipulate opinions. can be used to measure and improve tasks, processes, and strategies. EXPERT POWER This type of power is often the most effective type of power. Excellent leaders seek to use the most effective type of power at the correct time. They also seek others that understand how leadership and vision work in order to set up a framework for success. ORGANIZATIONAL POLITICS What is Organizational politics? The term ‘organizational politics’, also known as workplace politics, refers to the agenda of each employee within a company and the activities they engage in to acquire, increase, and wield power and resources to gain a desired outcome. Objectives of Organizational Politics 1 Gaining power 2 Boosting productivity 3 Gaining recognition Earning money and 4 income 5 Resolving disputes 6 Promoting personal objectives 7 Protecting selfinterest 8 Developing power contacts TYPES OF ORGANIZATIONAL POLITICS Self - Promotion When an employee acts to further their career without regard for the impact on others around them. This includes things like taking credit for the ideas of others and putting coworkers down to build themselves up. TYPES OF ORGANIZATIONAL POLITICS Office Politics When one employee or group attempts to influence another employee or group through persuasion, manipulation, influence, or pressure. TYPES OF ORGANIZATIONAL POLITICS Factionalism A group becomes split based on common tasks and common interests, and these smaller groups form alliances that align with their goals. In larger organizations, this can help to increase innovation and agility. However, it will often have negative consequences as each faction commits to winning at any cost. TYPES OF ORGANIZATIONAL POLITICS Gatekeeping An employee or group of employees who already have a certain degree of power block other employees and ideas. They do this to maintain their power and avoid being challenged. However, this stifles innovation and prevents talent from rising through the organization. TYPES OF ORGANIZATIONAL POLITICS Territorialism An employee becomes extremely attached to a certain role or task and will not allow anyone else to undertake it. For example, a manager who refuses to hand over the reins of a project. Impact of organizational politics Here are some of the common negative impacts on employees: Increased stress from fear of the unknown or losing their job Decrease in concentration and productivity as they are distracted by politics Increase in cynicism which leads to low morale and job satisfaction High employee turnover which can lead to a lack of qualified employees and a knowledge and skills gap Miscommunication as neither employees nor managers fully know what's going on Resentment Managing organizational politics Improve your people skills Communicate openly and honestly Put yourself in your employees’ shoes and understand the landscape Collaborate respectfully across departments Maintain positive working relationships with all colleagues Don't have favorites or give preferential treatment to anyone Change your approach if something's not working Ensure employees feel valued and noticed and know they have opportunities Monitor any issues you notice Encourage employees to reach out with concerns Step in when needed Set a positive example for your team to follow Reasons organizational politics exist: A lack of clarity - an organization is a complex entity with interconnecting relationships between departments, teams, and individuals. Jealousy - If one worker perceives another as being a favorite or better at their job, it can easily lead to resentment. Promotion opportunities - when there are only a few places at the top and many people vying for them, it can be difficult to get ahead. Laziness - sometimes workers look for shortcuts to the top without putting in the work. BUSINESS ETHICS & ETIQUETTE Ethics are defined as a set of moral principles or values. Etiquette is defined as the conduct or procedure required or prescribed by authority to be observed in official life. BUSINESS ETHICS Defines the values you have set to guide you through the world of work and determine your standing in a company. Characteristics of positive work ethics: Optimistic Attitude Professionalism Good Attendance Punctuality Hardworking Goal-Oriented Accomplishment Driven Self-Disciplined Time Management Focused Reliability Productivity Accountability WORK ETIQUETTE is an expected code of behavior that defines expectations for social behavior. Etiquette requires presenting yourself in a manner considered appropriate by others. Here are some behaviors to consider: Reading and Responding Professionally to Emails Delivering an Impressive Handshake Introductions in Social Settings Entering and Exiting a Group Initiating Conversations Business Card Protocol Follow-Up Strategies Using Cell Phones Thoughtfully Virtual Meeting Presence Consider the following sets of rules Group A Group B 1. Listen more than you speak. 2. Don’t chew with your mouth open. 3. Avoid checking your phone while you’re interacting with a colleague or client, unless it’s an emergency. 4. Have good personal hygiene. 5. Speak respectfully to everyone at your organization, regardless of their position. 1. Do not reveal confidential information about your company or its clients. 2. Tell the truth. 3. Keep the promises you make, and don’t make promises you’re not prepared to honor. 4. Don’t sexually harass anyone. 5. Don’t offer or accept bribes. HORIZONTAL POLITICS Horizontal politics are your relations with your peers and with members of others departments and organizations. How can we develop effective horizontal politics: Favors - Give lots of praise to everyone. Peers - have a healthy competition. Success - your don not own your success Ethics - do not cover for a peer in trouble. VERTICAL POLITICS Vertical politics are relations with superiors and subordinates. They are the most important persons with whom to develop effective relations. How can we develop effective vertical politics: Relationships - honor relationships and commitments. Preferences - analyze the style and preferences of your superior Performance - Know what your superior regard as good performance How can we develop effective vertical politics: Trust - earn his or her trust to establish a good working relationship. Friendship - strive for a harmonious relationship. Open - Door Policy - be available to employees when they need help. THANK YOU For Listening REFERENCES: Organizational Politics. (2022, October 19). AIHR. https://www.aihr.com/hrglossary/organizationalpolitics/#:~:text=The%20term%20'organizational%20politics'%2C,is%20present%20in%20m ost%20organizations. The Six Types of Power for Leaders. (2015). Linkedin.com. https://www.linkedin.com/pulse/six-types-power-leaders-john-prescott Work Ethics & Etiquette: What Are They & How Do I Get Them? (2021). Captechu.edu. https://www.captechu.edu/blog/work-ethics-etiquette-what-are-they-how-do-i-getthem GreggU. (2020). Vertical Politics [YouTube Video]. In YouTube. https://www.youtube.com/watch?v=veL5U4Orlv0 GreggU. (2020). Horizontal Politics [YouTube Video]. In YouTube. https://www.youtube.com/watch?v=E1VmT7CKlJ8