ERP 系統維護
Enterprise Technology - SAP
Day 1 : SAP Technology
Overview
Instructor: xxx
Contents
 Introduction of SAP Product
 SAP BASIS and System Architecture
 SAP Development
 SAP Administration
 SAP Interface and Internet
 SAP Support
Introduction of
SAP Product
SAP R/3 System
Integrated
turnkey solutions
Financial
Accounting
Sales &
Distribution
MM
PP
Open
Systems
Client/Server
Architecture
CO
Materials
Mgmt.
Controlling
TR
Production
Planning
R/ 3
QM
Clie nt / Se rver
ABAP
Quality
Management
PM
Integrated
Real-Time
FI
SD
Plant Maintenance
HR
Human
Resources
Treasury.
PS
Multi-national
Multicurrency
Project
System
WF
Workflow
IS
Industry
Solutions
Industry-Solutions
Enterprise
Data Model
Internet / Intranet
Business Object-oriented
Business API (BAPIs)

Open Interface

Support both Microsoft &
COBRA Object Architecture



SDK are Ready for Win32 and
Java
3rd Tool (VB, VC/C++, Delphi,
VisualAge) are Ready
Easily adopting

More Flexibility

Lower Developing Cost
B-API
B-API
Customer
Order
B-API
General
Ledger
Lo
gi
st
ic
s

Purchase
B-API Requisition
B-API
Shipment
B-API
Fi
na
nc
e
SAP R/3
Applications Invoice
B-API
HR
B-API
Applicant
B-API
B-API
Employee
Business Object
Repository
B-API
Marketplac
Workplaces
es
Communities
Customer
Employee
e-CommerceBusiness Relationship
Self
Intelligenc Management
Business
Services
e
Scenarios
SAP Customer Relationship
Management Initiative
SAP Sales
SAP Marketing
SAP Service
Industry
Solutions
R/3
InternetBusiness
Framework,
BAPIs
SAP Business
Info DB SAP
Business To Business
SAP
Inf. WareSAP Supply Chain
Strategic
house
Management Initiative
Enterprise
Management
SAP Logistics
SAP Business
SAP
Execution
Intelligence Initiative
Advanced
System
Management Planner&
Cockpit Optimizer
Supply Chain
Management
Partnering
Platform
Application Hosting
SAP New Dimension Initiatives
XML-enabling
Continuous Knowledge Transfer
SAP Industry Solution
SAP Mill
SAP Finance
SAP High Tech & Electronics
SAP Engineering & Construction
SAP Consumer Products
SAP Oil & Gas
Business
Information
Warehouse
SAP Utilities
SAP Health Care
Sales
Force
Automation
...
R/3
SAP Automotive
SAP Media
SAP Aerospace & Defense
SAP Service Providers
SAP Transportation
SAP Public Sector
SAP Telecomm.
SAP Chemicals
Advanced
Planner &
Optimizer
B2B
Procurement
SAP Pharmaceuticals
SAP Retail
SAP Banking
SAP BASIS and
System Architecture
Common mySAP.com Technology
SEM
APO
BBP
Plug-Ins
IBU Add-On
classic R/3"
BW
CRM
Central
Applications
with/without HR
HR
ABAP etc. (Cross-Application)
SAP BASIS (Basis)
A common Basis for all mySAP.com Products
SAP Basis
Customer
Programs
Applications,
such as FI/CO
SAP Basis
System Software
System Layer
Overview of the SAP Basis System
User Interface
Programming Interfaces
ABAP
Interpreter
Screen
Processor
ABAP
Dictionary
Runtime Environment
Operating System and Hardware Platform
Communication Interface
Applications
System Landscape
SAND
TEST
CUST
Development
QTST
TRNG
PROD
Quality Assurance
Transport group
Production
Transport group
Change Management
Customer
development
3
Cust.
Program
Enhance
ments
Customizing
1
2
4
ABAP
WB
Cust. exit 1
R/3 Business
applications
(SAP standard)
Cust. exit 2
R/3 Basis
System Software
Modification
System Platform
Open Platforms, Open Technology, Open Standard, Open Architecture
Open is the language of SAP
Hardware
UNIX Systems
Bull
IBM
Digital
SNI
HP
SUN
Operating
systems
AIX
Reliant
Digital UNIX UNIX (SINIX)
HP-UX Linux SOLARIS
Databases
DB2 Common Server
INFORMIX-OnLine
ORACLE Microsoft
Dialog
SAPGUI
Languages
Bull/Zenith
Compaq
Data General
...
Digital
NCR
HP (Intel) Sequent
IBM (Intel) SNI
Windows NT / 2000
DB2 Common Server
INFORMIX-OnLine
ORACLE
MS SQL Server
IBM
AS/400
IBM
S/390
OS/400
OS/390
DB2 for
AS/400
DB2 for
OS/390
Windows 3.1, Windows 95/98, Windows NT,OSF/Motif *, OS/2 Macintosh *, Java
Window Terminal Server, WebGUI, Pervasive Computing, Hand-hold device,
Palm Computing, Smart Phone, Smart Card
ABAP, C, C++, HTML, Java, Enterprise JavaBean, Active-X/OCX Controls
CORBRA, COM/DCOM, XML
CORBA, COM/DCOM, BizTalk, XML, Public-Key, Linux, Palm Computing
and more. SAP keeps in the front of technology Evolution
R/3 System Architecture
Development System
AP+DB
DataBase
server
Q&A System
AP+DB
WinNT,95,98
OS/2
Web
Server Java
ITS server
Web GUI
(Browser)
Presentation
Servers
Application
Servers
Production System
System Architecture (example)
S erv er L A N (F D D I R in g )
(O p tio n al)
D ata
I n tern et
T r an sac ti o n S er v er
S A P R /3 開 發 系 統
S A P R /3 測 試 系 統
S A P R /3 上 線 系 統
M o n ito r
S A P R /3 備 援 系 統
B W S y stem
M o n ito r
E th ern et
H ead Q u arter
M u ltip lex er
R o u ter
M o d em
M o d em
L aser p ri n ter
F irew all
T erm in al serv er
E D I S u b sy stem
M o d em
W AN
( F r a m e R e l a y / I S D N / L e a s e L i n e / X .2 5 )
R o u ter
W eb S erv er
IN T E R N E T (p ub lic)
備 援 撥 接 線 路
SA PG U I
VAN
撥 接 線 路
到 FEG
R o u ter
M o d em
E th ern et
E D I V en d o r
E D I C u sto m er
L aser p rin ter
SA PG U I
M o d em
M o d em
SA PG U I
W eb B ro w ser
SA PG U I
其 他 S ite( T aiep i, H o n g K o n g , U S A ,
C h in a)
Frontend GUI - EnjoySAP

EnjoySAP look & feel

Role-based single point of
access for multiple systems

Based on Web browser

Server-based

Personalized homepage

Multiple systems support
Multiple Languages Support
System Sizing
Hardware
Partner
er
Exp
ce
ien
Hardware
Sizing
s
Customer
Load Profile
Customer
Configuration
t
Tes
Quick Sizer
Productive
Customer
s
ent
m
uire
Req
SAP
GoingLive Check
Con
fig
prop uration
osal
Customer
A
SAP
Std.
Benchmarks
SAP R/3 System Estimate
Module ?
Bandwidth ?
FI
SD
Financial
Accounting
Sales &
Distribution
R/3
MM
PP
Users ?
Materials
Mgmt.
Production
Planning
PM
Plant Maintenance
Architecture ?
TR
Treasury.
Client / Server
ABAP
QM
Quality
Management
CO
Controlling
HR
Internet
Intranet
Human
Resources
PS
Project
System
WF
IS
Workflow
Industry
Solutions
Location ?
Integration ?
Migration ?
Performance ?
Result !
SAP Development
Development Environment
• Script-like Language, SQL Enabled
• Object-Oriented, COM/COBRA Enabled
• Programming from Template
• Tools, Tools, and a lots of Tools
ABAP Workbench
ABAP Debugger
ABAP Dictionary
Customizing Tool – IMG
SAP Administration
Administration & Control Tools
Monitoring
and Alert
Management
Basic R/3
Management
Performance
Management
Database
Management
Consolidation- posting-fast entry
DOCTY ST
POPER 12/ 92
P
000011 TEXT
Diff.red.bal/strghtlin
CoID
e
SUBGR
ITEMNO
TTYP TRPTR AMOUNT
.
.
1032010
50.000
0
+
50.00
3071010
00
Data
Archiving
Application
Programming
Interfaces
User and
Security
Management
Output
Management
Workload
Management
Background
Processing
CCMS - Computer Center Management System
Monitoring
specific
transactions
End-to-end
response time
The Authorization Concept
User master record
Profile 1
Profile 2
Composite profile 1 Composite profile 2
Authorization
profile x
Authorization 1
Authorization 2
Authorization x
Authorization object 1 Authorization object 2 Authorization object x
Profile Generator: Authorizations
Change Activity Group: Authorizations
Authorizations Edit Goto Utilities Environment System Help
Open
Maint.:
Changed
0 Non-maintained org. levels,
-
Maintained
Org. levels...
open fields,
Status: Changed
Standard Cross-Application Authorization Objects
-
-
Standard Transaction code check at transaction start
Transaktionscode
FD02
Standard
Transaction code check at transaction start
Standard Financial Accounting FI
Standard
Standard
Standard
Standard
+
+
+
-
Standard
Customer: Change authorization for specific fields
Customer: Change authorization
Customer: Account authorization
Customer: Authorization for company codes
Customer: Authorization for company codes
Activity
Company code
02
0001-9999
R
mySAP.com Workplace - Single Sign-on
R/2
3rd
open
Internet party
standards
Single Sign-on
legacy
non mySAP.com
3.1H
Workplace
Web browser access
industry-specific Cockrole-based pits
personalized
drag & relate
R/3 4.6
FI
LO
HR
CFM
KM
SEM
APO
B2B
mySAP.com components
BW
CRM
com
pany
Partner
other Internet services
boun
inside
dary
Marketoutside
place
mySAP.com Internet services
SAP
User Distribution Model for CUA
Central System
Client Systems
SAP Interface and Internet
R/3 Interface Technology
Communication Interface
Business API
OLE
SAP Technology
RFC
ALE
EDI
IDOC
Mail
MAPI
SMTP
X.400
High
Level
Q-API
Low
level
CPI-C
Communication System
• SDK, Library,API Specification and Sample
• Gateway Software from SAP
• 3rd Party Products
• Template, SAP Interface Advisor
Data Exchange
Document
SAP R/3 System
IDoc
IDoc
EDI Subsystem
SAP R/3 System
IDoc
Message
EDI Subsystem
ALE - Application Link Enabling










PP
Inventory
management
Internal sales,
shipping and billing
Local purchasing
PM
Local SOP


Financials
Central controlling
Central SOP
Information Systems:
 Inventory
 Purchasing
 Sales
Central purchasing
Reference system for
Master Data and
Control Data
Sales, shipping and
billing
 Purchasing of
trading goods
 Inventory
management
 Local controlling

Middleware for Distributed
Business Processes
EDI - Electronic Data Interchange
Documents
EDI messages
Idoc type
SAP documents
Control record
DatenDatenData
satz
satz
record
Steuersatz
Steuersatz
Control
record
Ext. application
EDI subsystem
Idoc interface
R/3 application
XML-based Communication
Standard
Clients
Generated
Clients/Servers
C++
Java
VB
Internet
HT
ML
/H
TT
P
HTTP
BC
Open
Interface
XML Appl.
C++ ISAPI
L
XM
/
TP
T
H
ML
T
H
R/3
Application
Server
BC
P
TT
H
/
BAPI
ABAP Objects
BC
RFC
SAP Portals Bringing it all Together
Everything You Need in a Browser
mySAP.com Workplace – Enterprise Portal
MiniApps
LaunchPad
Personal,
Role-based
Navigation
Drag & Relate
Monitoring
and
Interaction
Architecture - ITS Server, WebGUI
Load
Service File
User Request
Call WGate
Send Prepared
Request
R/3 Input
WGate
Browser
R/3 Internet
Application Component
AGate
ITS Server
Web Server
R/3 Output
HTMLTemplates
HTML Page
R/3-System
HTML Page
BAPI
R/3 Data
http://www.saplabs.com/usa/devarea/itsapps.htm
Load
HTML Template
R/3 Internet Architecture
Web Server
WGate
ISAPI
SAPGUI
+
Web Server
WGate
NSAPI
Any
Web Server
WGate
CGI
UNIX
AS/400
Lotus
Domino
Web Server
TCP/IP
AGate
RFC
SAP Application Server
And Database
(Any Supported Platform)
WGate
CGI
WGate/AGate Load Balancing
Web Server
Wgate
AGate
WGate/AGate Load Balancing
AGate
Web Server
WGate
AGate
AGate
R/3 Login Groups
Sales
AGate
Web Server
Wgate
AGate
AGate
Http Routing
AGate
Web Server
Wgate
Http Router
AGate
Web Server
Wgate
AGate
Virtual ITS Servers
R/3 Server
Development R/3
DEV
Central
ITS Server
Transport
IAC
Customizing
Templates
ITS
DEV
ITS
CON
Consolidation R/3
CON
ITS
PRD
Transport
IAC
Customizing
Templates
Production R/3
PRD
Automatic Mapping to HTML - WEB GUI
Automatic Mapping to HTML - HTML Template
Additional functionality,
for example, roll-over
help texts
Example: Interaction with the Business Warehouse
BW Provides Analytical Power
SAP Support
Support Infrastructure
Global 24 x 7 Service Priority 1 Problems
Local Support
at SAP's
international
subsidiaries
American region :
Mon - Sun
2 pm - 1 am CET
European region:
Mon - Sun
8 am - 6 pm CET
APA region:
Mon - Sun
1 am - 11 am CET
• R/3 Support network based on R/3 Online Service
System (OSS)
• Support via remote connection
• Partner integration
Regional
Support
Centers
Development
Support
Centers
Going Live Check
TeamSAP Service 1, Go-Live Quality Assurance
5 Go Live &
Production
Support
Analysis
Optimization
Verification
• Sizing
plausibility check
• Configuration
• Load distribution
• R/3 Basis
• Check central
business process
• Transactions with
high resource
consumption
• Sizing
plausibility check
• Configuration
• Sizing
plausibility check
• System usage and
bottleneck analysis
-2 months
-1 month
Start of
Production
Regular
EarlyWatch
analyses
+1 month
EarlyWatch
TeamSAP Service 2: System Performance Tuning
Live
R/3
System
Customers
Poor system
performance
EarlyWatch
Report

Logging on to customer’s
R/3 System and analyzing
it in detail
EarlyWatch
SAP Business Technology Map
Internet enablement with mySAP.com:
HTTP://www.sap.com/solutionmaps
technology for personal, collaborative solutions on demand
Implementation
Sizing
Installation
Choice of Preinstalled & Pre-Configured BestPractice Systems
Component-based Incremental Installation
Integration
Business
Integration
Centrally Managed
Configurable
Business Processes
Extension
Complete Operations
Concept
Continuous
Improvement
Upgrade
Remote Upgrades
Minimized Downtime
Organization,
Administration &
Execution of
Migration Processes
& Customization
User
Integration
Internet Distribution &
Mgmt of Business
Documents
Desktop/Office Integration
Third Party Software
Manageability
Configuration
Business Scoping
Document
Integration
User-Portal Personalized,
Rolebased Working
Environment
Interfacing
Ready-to-Use, Stable & Cost-Effective
Third Party Product Integration
Reliable Operation
Configuration
Multi-Tier Internet
Architecture & Optimized
Transaction Management
Business Process
Testing
Globalization
Multiple Languages
Multiple Currencies
Euro Support
Custom Development
Compliance to Web-Content
Standards & Web Technology
Based Infrastructure
Performance
Testing
Web Application Development
Object-Oriented Business
Programming
Availability
Early Warning of Possible
Upcoming Failures
Change Management
Flexible, Immediate Change of
Business Processes
Outsourcing Capabilities
Security
Internet Security
User Profile Administration
Scalability
Support for Small Businesses up to
Global Corporations
SAP Business Technology Map
Implementation
Best-Practices & Features Methods & Processes
Sizing
Installation
Configuration
Proven, Cost-Effective Sizing
Methodology (B01)
Complete System Landscape
Installation Procedure (B02)
Analysis & Optimization of
Business Processes (B04)
Component Based Sizing
(B01)
Choice of Preinstalled & PreConfigured Best-Practice
Systems (B03, PH)
Business Scoping &
Customization (B04)
Component-based
Incremental Installation (B00)
Based on Business
Requirements Stated as
Business-Oriented Figures
(B01)
Balanced Set of Needed
Hardware Components (B01)
Interactive, Up-to-Date Sizing
via Internet (B01)
Cooperation of Hardware
Vendors & Solution Provider
(B01)
Sizing Reference Database
Task-specific Business
Process Configuration (B06)
Dynamic Business Form
Layout (B07, P203)
Data Migration
Data Conversion & Transport
from Existing Legacy
Systems
(B08, P208)
Organization and
Administration of Entire
Migration Process (B08)
Testing
Business Process Testing
(B09, P210)
Performance Analysis (B09)
Volume & Stress Testing
(B09, P210)
Unattended Installation &
User Language Enabling of
Presentation Clients (B02)
Industry & Country Specific
Best-Practice Solution
Templates (B05, B06)
Planning & Resource
Checking of Migration
Process (B08)
Online Access to Sizing
Results (B01)
Visual Business Process
Modeling (P107)
Consistency & Completeness
Check (B08)
Fast Installation Process
(B02, B03)
Tracking & Documentation of
Business Process Mapping
(B00, B06)
Documentation & Migration
Auditing (B08)
Structured Combination of
Test Tasks (B09)
Migration in Heterogeneous
Environments (B08, P208)
Automated Test Runs (B09)
Certified Installation Partners
(B00)
Customer Individual
Implementation after
Application Hosting (B00)
Personalized, Role, UserGroup Specific Functionality &
Layout (B18)
Role-oriented Business
Process Analysis (B05)
Flexible Business Form
Adjustment (B07)
Planning & Execution of
Entire Test Process (B09)
Management of Manual Test
Resources
Recording Functionality (B09)
Integrated Documentation &
Archiving of Test Results
(B09)
Incorporation of External
Applications in Test Process
Monitoring & Reporting
(B09, P210)
Creation of Test Data (B09)
Accelerated SAP - SAP Implementation Methodology






Mapping of business processes
Proven approach
Reduced costs
Ensured quality and know-how transfer
Efficient use of resources
Reusable for subsequent implementation phases
Q&A
Question and
Answer