Charles Windsor
London
07000 000000 | charles.windsor@wbs.ac.uk | www.linkedin.com/HRHCharlesWindsor
EDUCATION & QUALIFICATIONS:
Warwick Business School, BSc Accounting and Finance
Modules include; Financial Accounting, Financial Reporting and Fundamentals of Finance
2020-2024
Royal High School and Sixth Form, London
 A Levels: Economics (A), Business Studies (A), Biology (A), Mathematics (B)
 GCSE’s: 10 8’s including: Mathematics, Business Studies, Science, English Literature and English Language
2013-2020
EMPLOYMENT & WORK EXPERIENCE:
Deloitte, London – Summer Internship, Asset Management
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Managed a range of audits for high profile clients from the planning to the completion stage. Primarily worked with hedge
funds, hedge fund managers and private equity clients
Used audit software and prepared audit spreadsheets for management reviews, whilst working to tight reporting deadlines.
Created and developed relevant formulas on excel to enable easily read documents for clients/managers
Prepared and presented various financial options to groups of 10-15 clients and led on Q&A sessions
Provided technical support to Asset Managers by managing and recording up to date client information on internal system
Hilton Hotel & Leisure Group, Coventry – Customer Service Coordinator
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Sept 2021-May 2022
Trained new staff in how to deal with customers and manage the payment/customer service database and CRM system
Enrolled new clients in to the Leisure department/group and dealt with queries via email, telephone and in person
Exceeded sales targets of enrolling 76 new clients in February 2018 (initial target was set at 40 new members)
Managed customer service desks and main email/inbox accounts and telephone lines
Conducted meet and greets with new clients and provided individual and group tours around the leisure facilities
Maintained health and safety standards across the leisure group and facilities and ensured that records were updated
The Wedding Planning Company, London – Events Assistant
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June 2022-Aug 2022
June 2020-Aug 2021
Communicated regularly with clients via email, phone and in person – answered queries and managed customer service
Led tours around suitable venues and organised logistics of tours with all parties e.g. clients, hotels, barns, chapels
Organised logistics for weddings on the day – table plans, table settings, meet and greets, cars, entertainment packages
Negotiated deals in wedding entertainment packages with external DJs, bands, photo booth and food and drink suppliers
Created relevant marketing materials to help promote the company including brochure content, flyers, leaflets,
photographs and managing social media profiles including Facebook, Twitter and Instagram (with up to 2,500 followers)
EXTRA CURRICULAR ACTIVITIES:
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Treasurer of Warwick Finance Society – managed annual budget of £5,000 on behalf of 120 members
Captain of University of Warwick’s men’s football team/society – led a team of approximately 54 members. Additional
duties included motivating players, running training sessions and liaising with other Universities and organising matches
Member of WBS’ Student Staff Liaison Committee (SSLC) on behalf of Accounting and Finance course for academic year of
2016-17; attended focus groups, presented regular feedback to academics and students and acted as main point of contact
One week’s voluntary work experience in local primary school – based in classroom of 34 children, aged between 7-8 years
old and assisted with reading, writing, maths and physical education lessons. Led group activities in music and football
ADDITIONAL SKILLS, INTERESTS & ACHIEVEMENTS:
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Advanced user of MS Office, Adobe Photoshop & Dreamweaver. Confident coder and user of SlickEdit
Languages: English & French (fluent), Spanish (basic)
Full clean UK English driving license
Travelling – independently backpacked around Europe and the USA over a 4 and 6 week period
Music – play grade 8 piano and guitar. Member of the sixth form choir from 2018-20 and performed in regular concerts