Canadore College
ACM 310 Job Preparation
Cold Call Scripts and Positioning Statement
C. Korecki
Jennifer Rouse Barbeau
January 27 – 2015
COLD CALL SCRIPTS
Scenario A: Get through to contact
 Greet contact formally
 Introduce self using full name, and address the name of the person who
referred me to call contact
 Inquire if contact is available
 Explain purpose of call
 Include information about the company/contact
 Inquire about setting-­‐up an interview or meeting with contact
 Thank contact for their time
Good morning, Mr. __________. My name is Candice Korecki, and _________________
recommended that I call you. Do you have a few minutes to speak with me?
-­‐-­‐-­‐
I am currently completing a Public Relations diploma at Canadore College, and as part
of this program I am required to complete a field placement, which I want to achieve
at ______(your organization)_____. I know that ______(your organization)____has
worked with a number of national clients such as Motorola, Coca-­‐Cola Canada, and
Ontario Wood Works! and I want to learn from professionals with that type of industry
experience.
-­‐-­‐-­‐
I would like to set-up a meeting with you to discuss this opportunity at a time that is
most convenient for you.
-­‐-­‐-­‐
Thank you again Mr. ______________ for your time, and I look forward to hearing from
you soon.
Scenario B: Leave a voicemail message
 Greet contact formally
 Introduce self using full name, and the name of the person who referred me to
call contact
 Explain the purpose of the call
 Provide contact information and availability
 Thank contact
Good morning, Mr. ____________. My name is Candice Korecki, and _______________
recommended that I call you. I am completing a Public Relations diploma at
Canadore College, and I want to complete the field placement portion of my program
at ______(your organization)____. I can be reached Tuesday through Friday, after 2:00
p.m. at (705) 477-XXXX. I look forward to hearing from you soon. Thank you for your
time, and have a good day.
Scenario C: Leave a message with secretary
 Greet secretary politely and formally
 Introduce self using full name, and ask to speak with contact
 Ask secretary if it is possible to leave a message for contact
 Explain purpose of the call
 Provide contact information and availability
 Thank secretary by name
Good morning, _____________. My name is Candice Korecki, and I was hoping I could
speak with Mr. _______________. Is he available?
-­‐-­‐-­‐
Can I leave a message for him? Can you let Mr. _____________ know that I would like
to discuss a field placement at ______(your organization)____? I can be reached Tuesday
through Friday, after 2:00 p.m. at (705) 477-XXXX.
-­‐-­‐-­‐
Thank you so much for your help _________, and have a great afternoon.
Scenario D: Cannot get through to contact
 Leave a detailed voice message
 Leave a message with the secretary/receptionist
 Try to call contact again at a different time than first call
 Attempt another call at a different time
 Move on to other options
Scenario E: Contact refuses your call
 Greet contact formally
 Introduce self using full name, and address the name of the person who
referred me to call contact
 Inquire if contact is available
 (Contact does not want to talk)
 Ask for a more appropriate time to call
 (Contact explains they are too busy to talk)
 Politely thank contact for their time
Good morning, Mr. _________. My name is Candice Korecki, and _________________
recommended that I call you. Do you have a few minutes to speak with me?
-­‐-­‐-­‐
Is there a better time for me to call, or would you like me to call your secretary
to set up a meeting?
-­‐-­‐-­‐
Okay, Mr. __________________. Thank you for your time. Have a great afternoon.
POSITIONING STATEMENT
Good afternoon, my name is Candice Korecki. I am a communications assistant with
experience in event management and corporate communications. A graduate of
Nipissing University with a Bachelor’s Degree in Marketing, I have a special interest
Functional Specialty
in social media techniques, which I know will be a valuable asset as companies
Subject Matter Expertise
expand their communication and engagement efforts on the Internet and through
Tailored Skills
mobile devices.