Mid Term Project
Program:
MHRM
SECTION:
(A)
Group Members:
Student I.D
SONIA Kanwal
s2022277014
Samina Nawaz
s2022277023
(We are work as a Team)
20-11-23
Submitted to: Dr.Mehreen Waheed
(Performance management system)
“SCHOOL OF PROFESSIONAL
ADVANCEMENT”
UNISVERITY OF MANAGEMENT AND
TECHNOLOGY
Semester 4
Contents
Acknowledgment ·····················································································1
Executive Summary ··················································································2
Cakes & Bakes ························································································3
1. Introduction: ······················································································· 5
1.1 Vission Statement ···············································································5
1.2 Mission Statement: ············································································· 5
1.3 Goals: ····························································································· 5
1.4 Strategies: ······················································································· 5
1.5 Practices: ························································································· 6
1.6 Activities: ························································································ 6
2. Organization Products or Services: ·····························································7
3. Describes Cakes & Bakes Portfolio: ··························································· 7
3.1 Cakes & Bakes Organizational Structure: ··················································· 8
3.2 Function of firm HR Department in detail ················································· 11
3.2.1 HR planning process: ·······································································11
3.2.1.1 Recruitment & Selection/Staff: ························································· 11
3.2.1.2 Training & Development: ································································ 11
3.2.1.3 Employee Relation: ······································································· 12
3.3 Performance Appraisal ········································································ 12
Performance ····················································································· 12
Appraisal: ························································································ 12
Performance Appraisal: ········································································ 12
3.3.1 How they appraise their employee’s: ····················································· 13
3.3.2 What method they follow to appraise: ···················································· 13
3.3.3 Performance Management Process: ······················································· 14
1. Planning: ·························································································· 14
2. Monitor: ··························································································· 14
4 Estimate: ·························································································· 15
5.Rate: ································································································ 15
6. Reward: ··························································································· 15
7. Renew: ···························································································· 15
3.3.4 How they JD’s or JS’s ·······································································16
3.3.4.1 Job Description: ············································································16
3.3.4.2 Job Specification: ········································································· 16
3.3.5 Performance Appraisal System ···························································· 17
3.3.5.1 What is measured? ········································································ 17
3.3.5.2 How is measured? ········································································· 17
3.3.5.3 When is measured? ········································································18
3.3.5.4 How is it measured? ·······································································18
3.3.6 What are the errors they face while appraising employees: ··························· 18
3.3.7 How they implement effective appraisal system? ·······································18
3.3.8 Enlisted challenges face by organizations HR department: ··························· 19
3.3.8.1 Enlist performance management challenges. ··········································19
Sample questionnaire guide ······································································· 20
Acknowledgment
In the Name of Allah the Most Beneficent, the Most Merciful All
All praises to the most supreme and divine power, Allah all Almighty, who enabled
us to write this Project. This Project has given us valuable knowledge and insights. It
would never have been possible with the help provided by my father. First of all, We
would like to thank my father, Mr. Rab Nawaz for giving us timely reference of Cakes &
Bakes HR to complete it. Secondly, We are thankful to the HR Manager M.Hanan and
HR Manager Miss Aareela of the organization working on Cakes & Bakes because they
are answers my all questions related my mid-term project from these organization.
A special thanks to our project advisors, Dr. Mehreen Waheed, who have guided us
with how to asking questions from the organization’s HR executives.
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Executive Summary
This project has to do with the overall idea and views of Cakes & Bakes, as well as
how they recruited & selection process are used for identifying new employees, how
they conducted training and development process to improve their employee’s
performance and also discussed about cakes & bakes how they appraisal system &
performance appraisal system is used to evaluate the employer’s or employee’s
performance for improved and reward basis in their organization.
We selected this organization because, as a result of globalization are expanded.We
has always wanted to work in a project where we could promote new ideas to help any
organization developed, thus doing so through primary and secondary data collection
and analysis, as well as low-cost learning.
The best thing about this project is that it focuses on how they way performance
evaluation the employ or employee’s, an idea that only developed a few years ago and
that people now really need to understand and follow for benefits of this process.
While completing the project, We learned a lot of new things and ehnanced our
knowledge. By the conclusion of the period, we were extremely knowing about how
they are performance of employ’s or emplyee’s are evaluated in organizations. So, this
project it helped us and also improve our critical thinking and problem-solving skills to
the highest level possible.
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Cakes & Bakes
Head Office: Plot no. 7, abpara housing society, near DHA EME signal,canal road, lahore.
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1.
Introduction:
Cakes & Bakes is Pakistan's first bakery certified by the International Organization, offering
an extensive variety of innovative goods that meet national and international requirements for
safety and quality. Cakes & Bakes has seen an outstanding move since it started in 1954 as
Ajmair Food Manufacturers. Mr. Riaz Ul Hassan, the current CEO, has effectively redesigned
the bakery company, increasing the company's scope and focusing on quality rather than quantity.
They were started their first branch from samnabad Lahore, but they were started proper HR
working in 2012 in their organization. Cakes & Bakes have 80 plus branches in all over Pakistan.
They have almost 68 branches in Lahore and other are Rawalpindi, Karachi,Gujarat and Azad
Kashmir.They has 2800 blue collars employees working in their branches and 400 to 500 white
collars employees are working in their head office and in different departments like HR,
Accounts, Audit, TNA department and so on.
1.1 Vission Statement: Cakes & Bakes aim to provide a continuously pleasant and friendly
environment for their customers for increase their satisfaction level of purchasing. Cakes &
Bakes is a famous bakery in all over the Pakistan and especially in Lahore, with a continuity
growing their chain of branches and a tradition of classic taste and quality.
1.2 Mission Statement: Cakes & Bakes have the mission to meet the expectations of their
valued customers in local and international standards, they are very dedicated to delivered a
goods and services of a classic quality at affordable prices. They gained talented and trained
workforce.
1.3 Goals: Cakes & Bakes setting their goals by improvement in their skills such as identifying
the new techniques and recipes. Also innovative their plans with creative experiment with lots of
new flavors and designs and also enhancing their decorating style day by day. Cakes & Bakes
can set their goals with the different frequencies of baking new recipes. They also considered
special occasion innovations or specific events such as Independent day, Eid, Marriage
ceremonies, Birthdays so on.
1.4 Strategies: Cakes & Bakes have set different strategies for succeed more in their business.
They can use quality ingredients for better taste and fresh texture. They have unique selling
proposition and also they can marketing strategies in high rank because they utilize their social
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media to show their creations and always connect with their potential customers. Cakes & Bakes
also paying attention to customer feedback for improving their services and products.
1.5 Practices: Cakes & Bakes came with their good practices. They can maintain hygiene with
the practices to ensure their food safety. They can give proper instructions to their employees
like wearing caps and gloves in proper way. Cakes & Bakes management test their recipes before
offering them to their customers. They ensure that all things are fresh and they can schedule to
meet their deadlines.
1.6 Activities: Cakes & Bakes can engaged in different activities to enhanced their profitability
level. They can development in their recipes with experiment of new innovations and
combinations of flavour. They also marketed their decorating skills with different activity
sessions. Their graphic designers are put innovations in their packaging time to time. Cakes &
Bakes has market research very strong and they also knowing about current trends and
preferences of their customers. Cakes & Bakes will give workshops for their employees.
Vission
What is the vission of company?
Mission
How can achieve the vission for setting their mission?
m
Goals
How clear is the mission for sustain the goals?
Strategies
How can attain the goals by setting different strategies?
Practices
How can attain their strategies to set different practices?
Activities
How can practices in a activities form?
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2.
Organization Products or Services:
Cakes & Bakes offer a bake fresh products in their stores. It is freshly produced a just in few
minutes before customer pick their order. Cakes & Bakes has offered a variety ranged of baked
goods and services including customize cakes, cup cakes and pastries for special occasions. They
may also offer a live baking products in their stores such as customize pizzas and other range of
baking items. Cakes & Bakes will also provided katering services for events and also offering a
delicious range of baked to suits according to the different taste and preferences.
Cakes & Bakes basically care for their customer health & safety and also they make sure to
keep their manufactures units, kitchens and outlets clean by following a continuous hygiene and
food safety procedure. There customer relationship is very strong. They said their customers if
the product does not fully satisfy according their expectations so they can change it in a same
day purchased.
Cakes & Bakes make valued to their customers that they happily shopping experience and also
enjoying their products.
3.
Describes Cakes & Bakes Portfolio:
Cakes & Bakes make their portfolio to communicate and develop for their valued customers
which will ultimately helping in the shape that how their portfolio comes together. They have
create a digital or physical portfolio, used different platforms and also uploading their portfolio
to their websites and other online delivering websites, which will people to browse in a comfort
zone of their own forms and they have physical portfolio which has ideal for walking customers.
Cakes & Bakes has a photos of their bake creations and also adding in some branding if it
possible. They will be create a more baked in a good taste and also inspired their customers with
high quality photo’s of their creation.
Basically, cakes & bakes portfolio might be including a diverse range of cakes, pastries and
cup cakes and other baking goods. They having a portfolio of different varieties in customize
cakes designed. They also highlighted their main flavor's and providing different options for
various occasions such as birthday’s, wedding and corporate events etc.
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3.1 Cakes & Bakes Organizational Structure:
In cakes & bakes board of directors first of all they have CEO Haji Razul Hassan is this
name. After that they have managing director.On the third is chief financial officer, how is
responsible for all the external or internal audit. There are two managers one is for bakery
section and other is for production plant. Under that manager’s, deputy managers is working in
audit department. Then assistant audit manager and senior executive and after that executive are
also working in audit department than financial accounts officers is also working in the group of
audit department. Than they have ERP, which is the software that run the entire process. There is
also ERP manager which look after the file of employees generated. Then they have deputy
manager for ERP he or she write down the things and record it.
After that human resource department comes. HR department’s having also further
categories, this department is leads by senior general manager in HR division. In this department
they have two associate manager’s. Cakes & Bakes HR is divided in such ways there recruitment
& selection is the first function, which will handle by associate manager after that compensation
& benefits comes which is the second main function of HR, which will be handle by deputy
manager. Now they have payroll processing system, which will be handle by team of deputy
manager’s. After that there third function is in HR is training & development, which will be
handle by assistant manager and senior executives, in this they will give all kind of training’s.
There mainly focused of their training is their labour because their customer services is very
important for them. Basically, there training center collaborate under the government of PSDF.
Then production department is sole entity and quality assurances department. Now it’s happen in
production department their general manager of research & development.
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They have to do research about product range, what they can bring new varieties. They have
their production team manager after that comes deputy manager and then assistant manager in
production department. So, they have labour because they need a chief for there live baking like
they need a pastry chief, cake chief, pizza chief, sweets & snakes chief, patties chief etc,
basically they need all kind of different people in their production department.
Next quality assurance team has come, first of all quality assurance manager then deputy
manager and under deputy manager assistant manager is working and under the assistant
manager senior executive and executive are working. Basically this team ensure the shelf life of
product. If they keep it in bakery or delivered it out of the country, they have three days of their
products shelf life does they have. This department ensure all these kind of things.
Next they have big department of supply chain, who’s work is to take the product to the
branches. Supply chain working in a logistic, transportation and wear housing department. In
supply chain department, they further categories. Supply chain manager will handle all three
departments. Then logistic department have also a manager, then deputy and associate manager’s
then all executive team and other employee’s are working under logistic and supply chain
department. Then transportation department handle by manager of supply chain and the manager
of transportation. Their deputy manager and associate manager checking the vehicles freezer
internally that it is chilled because their product does not spoiled. Predictive manager are
responsible for the product loading in the vehicles and then the sales man sit with them to take
care of the driver and bring the product to their branches.
They have department of technical engineer, is to ensure their maintenance which will
maintain their cooking range like oven, freezer’s chiller’s and so on. First of all manager then
operation manager and other team of technical department are working for stable their
maintenance.
Then sales and operation department has comes first of all, sales manager then area sale
manager, which will responsible for two branches then comes zonal sales manager, who’s work
made in zones that’s mean their working 9 to 10 branches. Then they have two regional sales
manager’s, one is managed their all branches in Punjab and the other managed the north section
of Punjab. These are the sales department, they lead all the sales and operation. All they
reporting to their director sales.
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CEO
Managing Director
CFO
BSM
PPM
Audit Manager
Internal Manager
Internal Manager
Financial Account Officer
Q.A
M. Dep
P. Dep
Tech. Dep
HRD
Sup. Ch
ERP
G. manager
ERP. manager
S.Executive
A.manager
Sup. manager
manager
trans.manager
Web.Devel
op
log. manager
Web.Develop
deputy. manager
G. manager
S.G. manager
Ass. manager
PRO
G. manager
Deputy manager
ass. manager
G. manager
QAO
A.. manager
Senior. Exec
Deputy O.M
Senior. Ex
IT.Exe
Labour
Q.. manager
O.manager
.CSO
Labour
Market. manager
Operation
IT.Dep
A.manager
ERP. Manager
Sales.Dep
G. manager
D.sales
Executive
R..Sales. M
Z.Sale. M
ASM
Train.officer
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Cakes & Bakes have warehouse, where all raw material is stored that’s mean sugar, flour, oil,
and all that type of things are available. In warehousing they have their procurement.
Procurement is also one of their department were they can measure the need of all ingredients.
Lastly, they have information technology department, where the whole work is systematic.
They can developed their software.
3.2 Function of firm HR Department in detail
3.2.1 HR planning process: Cakes & Bakes HR department’s working in different categories
firstly,they can working on recruitment & selection then secondly,they working on compensation
& benefit’s and they have also processing a payroll. There HR department appraise their
employee’s performance after one year of evaluation and also conducting training or better
development of their employee’s. Now, we are explain further HR planning process.
3.2.1.1 Recruitment & Selection/Staff: Recruitment & Selection is first function in HR.
Selectional recruitment is generated first by the position of new one or the position of
replacement. There are two things either the new position is generated or the need is generated.
They can not take support from recruitment agencies. They can hire directly. They fill out the
position after approval of their managing director from the day, when reposition is send to
general manager and documents are filled signed with date, they will give 25 days of target to
refill the position to their associate manager.Then the associate manager have a resource channel,
they will hit those institute, who have required in a announced reposition. They mention job
description and job specification. They approach the fresh graduate for refilling the position.
3.2.1.2 Training & Development: Their third function is training and development in HR of
cakes & bakes. In that they have recently a female staff, who did all kind of training. Their
focused is mainly on their labour because their customer services is important for them. Their
hygiene is very important for them so that, their training center was built for this reason, that you
know the government of PSDF.
Through the collaboration of training, they have proper classes of training. There is a capacity
of 20 plus people are per day. They give training of six months for their white collar's like they
can trained Human officer developer, they send him or her first month, in recruitment &
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selection department for gaining a training about this
function. Next, they will send their trainee for
preparing a payroll then also they train about
prepared a compensation & benefit plan of their
organization. The trainer Salman Saeed Qureshi
conducting
training
session
of
white collar’s
employee.
And their training officer give proper training to white collar applicant and they give regular
basis training to their blue collar labour like how to communicate and dealed their customers,
ensure will take of personal hygiene and knowing each and everything about their whole
products.
3.2.1.3 Employee Relation: Lets talk about relationship with their employee’s. So they can
developed a modern nature is all about for portraying a softer image. They should have a room in
HR where any employee can go without permission and explain their problems. They should
always support them in helping hand. But in many people’s mind set in traditional culture that
HR is just a bossy and sticky department. They think HR will cut off leave and money will also
be cut off. This used to be happened before but it is not know they can developed eco friendly
environment with their employee’s. Basically, they will adopt green HRM policy for given more
friendly environment for their employees.HR will arranged annual dinner and monthly having a
game session with employee’s for building strong relationship with their all level of employee’s.
3.3 Performance Appraisal
 Performance: In cakes & bakes they said about performance, they can judge that what their
employee’s does or doesn’t do employee’s. Basically, their company align their strategies
for business considerations such as quality of input and output of their employee’s.
 Appraisal: In cakes & bakes HR departments can assessing the weaknesses and strength of
their employee’s, they can measure their performance.They can judge their present’s at work.
Then they will give appraisal on the evaluation of their employee’s performance in a shape
of reward system.
 Performance Appraisal: In cakes & bakes,performance management department conducted
all appraisal activities. If a person is working he will get reward for his working, if he’s not
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performing his doesn't provided reward because in cakes & bakes provided reward &
benefits on basis of performance & productivity in the work. They cannot judged
employee’s any type of biases.They also specified measured,evaluate and feedback about
their performance. They can set a standard of a evaluation of their employee’s performance
such as;
a) Excellent
b) Very good
c) Good
d) Neutral
e) Dissatisfy
3.3.1 How they appraise their employee’s: In cakes & bakes HR general manager will
approved appraisal of their employee’s. They can evaluated annually performance of their
employee’s then the basis of their productivity of work. They will give increments on their basic
salaries according to the ratio of performance percentage like that if employee get 89 marks he
will get 17% increment. That’s means salaries multiplying by increment and divided by 100 or
50% of performance result then this is adding in a basic salary after multiplying according to the
terms and conditions. They will give rewards in a tangible form like yearly increments, employee
of month in a cash form or intangible form like medical allowance, annual dinner, certificate or
cap as a employee of the month, food available free of cost for their employee’s and trip’s.
3.3.2 What method they follow to appraise: In cakes & bakes follow annually method that’s
mean they can collect result’s on 30th june of every year before 1st july they want their
performance appraisal forms. Basically their key performance indicator’s are on performance
appraisal forms there are available in three sections like this is job description of the employee’s,
this is the marks of employee and this is the total marks and then evaluate how much is it?
They distributed all management staffs with 8 ODS of all their forms. The manager has his
team like 75 people then they will responsible to hand over the forms of 75 people to the
associate manager in HR.
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3.3.3 Performance Management Process: Cakes & bakes performance management system
can be follow these step’s for their evaluate and assessing the performance of employee;s.
1.
Planning: Their HR department’s having a strategic term with the using of different
strategies they can create a plans for attaining their objective of organization like;
 First plan previously, they have no graphic designer’s in their organization but after using
new strategy according to changing market they can hired graphic designer’s for creating
new design innovation in their packaging for attracting valued customer’s
 Second plan, They can developed their own software and also provided products to their
customer online.
 Third plan, previously they were working in traditional HR but now a days they designed
succession planning and add the new green HR concepts. They can used their tools for more
friendly environment with their employee’s.
 Fourth plan, they have also a motivation plans for their employee’s by giving different
benefit’s.
2.
Monitor: Basically, their HRD will monitor the all activities performing under their
organization.they can also monitoring the performance of their employees after strictly
monitoring the performance at back hand. They can arrange one CCTV room for also
monitoring and proper check and balance on every small things are happened in their office
or in their branches.5 to 6 persons of technicians always sit in CCTV room with full
concentration of every little bit moves for safe their organization from any barriers. They
can monitored such things in a certain manners, some are as followed;
 Firstly, HRD will motoring the productivity of work, presence in a office of all their
employees.also focus to avoid any conflict among employees HRD will monitored this.
 Secondly, they can monitor their products for better development and also checked item’s
are expired or not.
 Third, they can strong check on their labour. They want 100% sanctification level of their
customer’s so they always monitoring 24/7 for checking this customer’s relationship day by
day better or not.
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3 Review: Cakes & bakes their production departments review on their labour for giving the best
outputs and also their marketing departments can check the all marketing trends are gone
smoothly or not. The HRD will review the all activities done under HR department is accurate or
not like recruitment & selection, compensation & benefits and their checked properly on
performance management team working so they can review they got timely performance
evaluated.
4 Estimate: Cakes & Bakes HR departments will cut down the budgets,they can minimized their
external extra expenses like recruiter working at external level have charging a high amount so
they are internally recruited. Associate manager in HR estimating the performance of their
employee’s they can read all the appraisal form and also watching the KPI ’s then align the
appraisal after estimating all that thing’s.
5.Rate: HR general manager & Associate manager with giving the proper rating according to the
percentage or scores gained by employee’s in performance appraisal if employee get 87 scores
after evaluation of performance so they get 17% increment added in basic salary.
6. Reward: Cakes & Bakes will give rewards in a tangible form like yearly increments,
employee of month in a cash form or intangible form like medical allowance, annual dinner,
certificate or cap as a employee of the month, food available free of cost for their employee’s and
trip’s.
7. Renew: They will renew their performance strategies after a year and also adding some new
term & conditions according trend’s in market.
Planning
Monitoring
Review
Pre-requisites
RRenewe
Renew
nrRew
Reward
Rate
Estimated
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3.3.4 How they JD’s or JS’s
3.3.4.1 Job Description: Job description is the first key of performance management so in cakes
& bakes HR they will give proper job description letter and all responsibilities are mentioned in
the paper which will be attached along with joining letter and they also take sign of their
applicant on very first day for the prove for further queries.
Performance appraisal is evaluated from the JD’s of every employee firstly HR take review of
JD’s form then on a second look of a appraisal form for giving accurate feedback.
3.3.4.2 Job Specification: Basically designed by their general along with associate manager like
that currently looking creative and experienced lady executive chief of their production
departments and they can generate their specification like that;
 Graduate candidates are preferable
 Having 10 year experience in designing cakes
 They required creative personality
Secondly, cakes & bakes will hiring a manager account.
 Qualification CA, inter or ACMA qualified
 Experienced at least 7 year’s off post qualification
 Required at livestock farming
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3.3.5 Performance Appraisal System
3.3.5.1 What is measured?
In Cakes & Bakes HR department will measured the performance of their employee’s.
 Firstly evaluate the appraisal forms by associate manager then general manager have
authority to signed it.
 They can measured productivity of work.
 They can focused on employee behavior and attitude
 Also considered employee presents & absents in whole.
3.3.5.2 How is measured?
In cakes & Bakes they can evaluate their performance through their management,
supervisors, subordinates, teams customer feedback.
Basically they can used 360 degree performance appraisal for measured their performance
of employees. They can count the feedback from various colleges and manager’s.
Manager’s
Subordinates
360 degree
Teams
Customers
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3.3.5.3 When is measured?
Cakes & Bakes measured annually performance. And they can also measured their labour
performance on monthly basis.
3.3.5.4 How is it measured?
Cakes & Bakes are appraising performance with two or three methods.
 This is category adjective rating methods, which they used adjective trait rating scales for
employee’s performance because this method is help easy to evaluate their employee
performance. All instructions and traiting identifications are mention on top of the form.
3.3.6 What are the errors they face while appraising employees:
Cakes & Bakes having many errors ;
 Firstly, they have evaluate the performance before generating final output they will send
mystery shoppers for double checking of their labour performance, if mystery shopper will
confirm the performance appraisal for targeted applicant then management will approved so
that’s why there is can’t faces any type of error.
 But, their facing only technical error when they are making payroll and receipts of all
employees by mistakenly one digit wrongly entered so the whole payroll and other important
documents change their meaning.
 If they have biased on someone personally or any biased that someone is seeing externally or
internally then error is comes, they have one associate manager to resolved this factor by
using laws and policies because cakes & bakes hiring specified person who knowing all
law’s and they are mention these law’s very clearly in joining agreement.
3.3.7 How they implement effective appraisal system?
 By using double checking procedure after receiving forms including manual and online
forms rechecked by general manager after that approved the appraisal.
 They can evaluate the yearly productivity of employee according to their job descriptions
then they will decide the percentage of appraisal will given to relevant applicant.
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3.3.8 Enlisted challenges face by organizations HR department:
 Cakes & Bakes will facing a hygiene issues in production department their strictly keep
wearing a hand gloves, masks and they have main facing the challenging in maintaining
quality assurances and ECC.
 They have biggest challenge are facing high turnover rate in their labour.
 This is the biggest challenge to associate manager for fill up the space immediately in their
labour department.
3.3.8.1 Enlist performance management challenges.
 Cakes & Bakes have facing the big challenged in performance management doing this whole
process, they will give praise someone and evaluate under the performance management in
pricing system.
 They can facing a challenge after induction of fresh graduate it’s difficult to evaluate the
performance on any one factor, so HR has added value in the process of performance
management.
 Many chances of conflict arising in the department of the performance management when
they will give appraisal some of people thought that may be favoritism factor is come but
their HRD’s deal with challenge to take opinion of peer’s, general managers, mystery
shoppers and associate managers.
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Sample questionnaire guide
Name (Optional)
Designation & Department
Working experience in Professional field
Qualification
Job Role/responsibilities
How many people work in your firm?
How many dramas your company has produced in last 3-5 years?
How your firm plan?
What are the ethical issues your firm faces?
What types of process are following the Recruitment & Selection/ Staffing?
What is the purpose of training in organization, and how does it help employees for
development/grooming?
Which type of relationships employees with each other and with their employers?
How they appraise their employees?
What Method they Follow to appraise?
Performance Management Process (Prerequisites - Renew)?
How they specific design JD?
How they specific design JS?
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Which type of Performance Appraisal System used?
What is measured?
Who is measured?
When is measured?
How is it measured?
What are the Errors they face while appraising employees?
How they implement effective appraisal system?
Which type of Challenges face by Organization in HR Department?
Enlist performance management Challenges.
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