MGMT 5220: Project Management Spring 2023 - CRN 39679 Class Meetings: Monday, Wednesday, Friday, 3:00 PM – 3:50 PM Class Meeting Location: Benson Hall C010 Instructor: Dr. Jan Zantinga | Office: C236 Benson Hall Telephone: (706) – 542-1294 | E-mail: zantinga@uga.edu Office Hours: Monday and Wednesday 4:00 pm to 5:00 pm (by appointment) COURSE SYLLABUS Course Description: Planning, scheduling, organizing, implementing, and controlling of single and multiple projects in national and international settings. This course explores traditional and new techniques for the dynamic environment of project management. Course Goal: The goal of the course is to teach practical applications of Project Management concepts within the strategic framework of the firm. Course Objectives: Understand the development of project management and its importance in today’s organizations. Review, describe and validate project objectives. Understand how to develop a multi-functional project team, and understand how communication affects the team. Define the framework by which team members will work together Develop the work breakdown structure (WBS), statement of work (SOW) and understand the use of a scope statement. Produce a schedule that can be managed by the critical path method. Understand methods for reducing the project duration determined by the critical path. Define time and cost estimates and resource requirements Determine and develop risk management plans. Track, assess and understand how to communicate project status. Manage issues, changes and additional risks. Conduct close-out reviews and communicate key learnings Page 1 of 11 Course Prerequisites: There are no prerequisites for this course. A course in Operations Management is beneficial. Required Course materials: Text: o “Project management – Achieving Competitive Advantage”, 5th Edition, by Jeffrey K. Pinto, Pearson (Prentice Hall) 2019 o Print: ISBN 10 0-134-73033-X o Print: ISBN 13 978-0-134-73033-2 **** DO NOT BUY THE INTERNATIONAL / GLOBAL EDITION ***** **** INTERNATIONAL HAS NO CASES AND YOU NEED THEM ***** **** Recommendation: Buy at the UGA bookstore, or the Pearson website Course Websites: ELC o you may access this through uga.edu. This website contains and will be updated with critical, required information, announcements, and materials, including the course syllabus, PowerPoint presentations etc. You are required to frequently check the websites for announcements and updates. Peer Evaluation Software o The course requires you to obtain the peer evaluation software “Peerdoc” by Rampant Strategy. The cost is less than $10 per student. o The link to the login is: https://app.rampantstrategy.com/login o The link to the students instructions and screenshots for the entire process is here: http://www.rampantstrategy.com/peerdoc-student-guide.html o You will receive a link on your UGA email address to finalize the setup o This app will be used to evaluate the (PowerPoint) presentations that you, or your peers have prepared as part of the course assignments. o The “Peerpoll” module will be used for in-class polling. PMP Certification and the Project Management Institute Information concerning CAPM or PMP certification is available at www.pmi.org You can currently join as a student member for approximately $40. The membership includes a cd-rom version of the PMBok. In this class we will cover material which relates to most of the knowledge areas required for certification. The following list includes the topic and the associated chapters in the text or lectures/guest speakers dealing with those areas. Page 2 of 11 Scope Management, Chapters 1, 5 Time Management, Chapters 9, 10 Cost Management, Chapter 8, 12 Quality Management, ** Not covered ** HR Management, Chapters 1, 2, 4, 6 Communications Management, Chapter 2,4 Risk Management, Chapter 3, 7 Procurement Management, ** not covered ** Project Integration Management Chapters 1, 3, 13, 14 Lectures: Lectures will be used to highlight key points discussed in the text and to introduce other relevant issues. There may not be adequate class time to cover all of the concepts and techniques discussed in the book. You are expected to complete and be familiar with all assigned readings and integrate them as appropriate into your written assignments, even if I don’t talk about them in class. Please consider me a resource (both in and out of class) to discuss the topics you do not understand. You may also find study groups to be helpful. Multiple learning methods will be used throughout this course including readings, lectures, cases, class discussions, breakout sessions, student presentations and videos. Class sessions will highlight certain points from the readings, provide additional information and in almost all cases, have an experiential component. Reading assignments provide a basis for both lectures and discussions and must be read PRIOR to each class session. You will learn most from the class sessions if you read and analyze the assigned materials beforehand. The readings introduce many more ideas and tools than our limited class time allows. Again, the fact that we do not discuss a particular concept does not mean that the idea is not important. If you are strongly moved or have questions about something in the reading that is not mentioned in class, please email me before class, bring it up in class or with me at another time. Grade Composition: Attendance and Participation Book Case Assignments AIP Cases: Charters and Project Plan AIP Cases: Status Reports Exam 1 Exam 2 Exam 3 Final Exam 15% 6% 6% 8% 15% 15% 15% 20% Attendance and Participation (15%): Your attendance at each scheduled class session is expected; you are responsible for the material discussed in your absence. Attendance will be taken on a periodic basis. Your attendance is critical to your success in this course. The point of the class lectures and related class discussions is not necessarily to arrive at the single, most obvious answer to an issue. Rather, we will learn about the Page 3 of 11 dynamics of the project management issues that we study through the process of grappling with difficult problems. Indeed, both the frustrating and intriguing part about topics such as project management is that each issue has multiple viable solutions and points of view; each solution, in turn, may result in both success and additional messy problems. The more thorough we are in the assessment of a solution to a particular project management issue, the better we will be able to make adjustments that increase the probability of its successful implementation. The participation grade will be assigned based on the quantity as well as the quality of your verbal and other participation throughout the semester. You can participate by verbally answering questions, asking questions, relating materials from the class to your previous experiences, answering polling questions etc. In order to receive a good grade for attendance and participation, you need to be present in class, adequately answer polling questions and also participate in the class discussion by talking on a very regular basis. Case Assignments (20%) o Cases will be prepared in teams of four (4) people. o Email your preference of a team to me by the end of the first week of class, else I will do random assignments. o There will be 10+ case assignments throughout the course of the semester. Most case assignments will have pre-established questions with a quantitative as well as a qualitative component. I expect you do describe both. The format is a PowerPoint presentation with bullet points, graphs, etc. that you can present in class in a 10-minute time slot. The presentations will be in a peer-to-peer format. o The cases need to be added to the Peerdoc by Rampant Strategy platform before the beginning of the class that they are due. o Quizzes may be administered based on the assigned problems. They will also be due at the beginning of the class. o I will be introducing a multi-period case called AIP. This is a set of cases that span multiple classes where you will be able to apply concepts discussed in class and present them to fellow students. The case presentations, including the setup on Microsoft Project will also be done by the 4 person team. o You as a team will be assigning which students will be presenting and reviewing. If a student has infrequently uploaded a case, infrequently presented their part of the case analysis in class during the semester, and / or received significant negative feedback from their group, I may take that as an indication that you did not participate fully in the group work, and I may reduce your grade at my discretion. Exams (65%): o The four exams will be closed-book, but are not cumulative per se. They may be either in-class, or on-line, or some combination thereof. Because each is a closed book exam, you will be required to know, understand and be able to apply the concepts and tools discussed during the relevant exam period (again, the exams will NOT be cumulative). The exams will be a mix of short-answer, short-essay, true/false and multiple-choice questions. The exams may include case-based tests instead of, or in addition to multiple choice and true false questions. The exams will be given in class on or about the dates reflected in the Course Schedule below. Page 4 of 11 o Make up exams are possible, on an exceptional basis, after consultation between the instructor and the student. Most likely, they will be in a different format, time and place as the regularly scheduled exams. A case study or short answer based make-up exam is a distinct possibility. o If English is not your first language and you would like to use a non-electronic dictionary, please inform the instructor (in writing) before the first exam period. Grading Scale: A 100.00-92.00 AB+ B BC+ C CF 91.99-90.00 89.99-88.00 87.99 -82.00 81.99-80.00 79.99-78.00 77.99 -72.00 71.99-70.00 69.99 -00.00 Special Notes: 1. All MGMT majors must receive a C or above in all MGMT courses for the course to count toward graduation. If your final course grade is C-, D, or F, then this course will not count toward your major and graduation. If you receive a C-, D, or F, you will have to retake the course. 2. I do not make any “extra credit” assignments available at any time during the semester. (If you need a certain grade in this class to keep your Hope scholarship, to maintain a required GPA, or to Graduate, then I expect you to recognize that from the first day of class. And therefore, you are responsible for doing the work necessary to obtain the grade you need.) 3. I will not discuss grades by phone or email. Academic Misconduct: Academic honesty requires the course work (drafts, reports, examinations, papers) a student presents to an instructor honestly and accurately indicates the student's own academic efforts. If you have questions as to what counts as academic misconduct, the Guide to Academic Misconduct can be found at: http://www.uga.edu/honesty/ahpd/ahpd.html Exam Protocol for In-Class Exams: Once an examination period has begun, no student will be allowed, for any reason, to leave the exam room without turning in the entire exam and his or her answer sheet for grading. Once you leave the exam room, you may not re-enter the exam room while the exam is still in progress, and you may not change any answer or answer any further questions. No student will be allowed to enter the exam room after the first student to complete the exam has left the exam room. Hats and sunglasses must be removed. No books or papers should be visible during the exam. Page 5 of 11 If English is not your first language and you would like to use a dictionary, please inform the instructor (in writing) before the first exam period. In general, paper based dictionaries are accepted. Each of the following activities is a violation of exam-taking procedures in this course and is a basis for the institution of academic dishonesty procedures: 1. 2. 3. 4. 5. 6. 7. 8. Failure to return your copy of any exam (or part of an exam) upon completion. Having notes, review sheets, or textbook content visible during an exam period. Giving assistance to or receiving assistance from another student on an exam. Reading another student’s exam booklet or scantron during an exam. Allowing another student to read your exam booklet or Scantron during an exam. Recording, in any format, questions from any exam during the exam period. Wearing headphones of any kind. Having a cell phone visible during an exam period. **Please Note: This is not an exhaustive list. Exam Protocol for Online Exams: Online exams will be posted on ELC. Online exams are closed book, closed notes, closed everything You are not allowed to use any websites to search for any for additional information You are not allowed to communicate with anyone else during the exam through any means No recording, in any format, questions from any exam during the exam period. Lockdown Browsers and / or Respondus Monitor may be used during the online exams Grade Appeals: Any and all appeals of grades must be made in writing within 48 hours of receiving a grade. I will review any timely written grade appeal at the end of the semester. If the appeal has the potential to change your grade, I will then review the merits of the arguments offered in the written appeal and regrade the exam/paper in light of these comments. This re-grade will be done from scratch and this means the grade received on the re-grade may be higher or lower than the original grade. Any verbal grade appeals or appeals made more than 48 hours after receiving a grade will not be accepted. Other Administrative Matters: Please advise me in advance of any anticipated schedule conflicts (e.g. interviews). Timely attendance is very important. I reserve the right to lower your attendance grade if you are regularly tardy to class. If you miss class it is always your responsibility to find out from your peers the material covered and the assignments made. If you know you will be missing a class in which a case is being discussed or an assignment is due, you are still obligated to submit your assignment. Do not wait until the end of the semester to see me regarding problems with the course material or your performance. Your performance in this class is important to me. Please come by my office or make an appointment to discuss potential problems with me early in the semester. Like managers executing actual strategies, we may find that the course syllabus must be adjusted and amended as the semester progresses. Check the course website frequently for updates and/or changes to the class. Alternatively, these changes may be discussed during the first few minutes of the class. I reserve the right to initiate an instructor drop of a student if circumstances warrant. Page 6 of 11 Please note that the University’s Final Exams Policy and the Policy on Mandatory Assignments, Tests, and Quizzes During Reading Days and the Final Instructional Day are still in place (http://www.bulletin.uga.edu/bulletin/ind/finalexam.html). Course Statements and Policies: UGA Student Honor Code: "I will be academically honest in all of my academic work and will not tolerate academic dishonesty of others." A Culture of Honesty, the University's policy and procedures for handling cases of suspected dishonesty, can be found at www.uga.edu/ovpi. The course syllabus is a general plan for the course; deviations announced to the class by the instructor may be necessary. Mental Health and Wellness Resources: If you or someone you know needs assistance, you are encouraged to contact Student Care and Outreach in the Division of Student Affairs at 706-542-7774 or visit https://sco.uga.edu. They will help you navigate any difficult circumstances you may be facing by connecting you with the appropriate resources or services. UGA has several resources for a student seeking mental health services (https://www.uhs.uga.edu/bewelluga/bewelluga) or crisis support (https://www.uhs.uga.edu/info/emergencies). If you need help managing stress anxiety, relationships, etc., please visit BeWellUGA (https://www.uhs.uga.edu/bewelluga/bewelluga) for a list of FREE workshops, classes, mentoring, and health coaching led by licensed clinicians and health educators in the University Health Center. Additional resources can be accessed through the UGA App. Diversity, equity, inclusion and belonging The Terry College is committed to promoting diversity, equity, inclusion, and belonging among its students, faculty, and staff. This class welcomes the open exchange of ideas and values freedom of thought and expression. This class provides a professional environment that recognizes the inherent worth of every person. It aims to foster dignity, understanding, and mutual respect among all individuals in the class. The Terry College is committed to promoting diversity, equity, inclusion, and belonging among its students, faculty, and staff. This class welcomes the open exchange of ideas and values freedom of thought and expression. This class provides a professional environment that recognizes the inherent worth of every person. It aims to foster dignity, understanding, and mutual respect among all individuals in the class. COVID-19 Page 7 of 11 For the latest on UGA policy, you can visit coronavirus.uga.edu There is no current plan to use Zoom attendance instead of face-to-face attendance for this class. While the plan for this semester is to have a full in-person, face-to-face instruction, we must remain ready to pivot to social distancing—with a mix of instructional formats of in-person, hybrid and online modes of instruction—if the situation warrants such a change. If and when such a change were to occur, I will make the appropriate changes to the syllabus and publish an updated version. **NOTE—This syllabus outlines the draft plan for the course. Changes are likely to be made and announced as and when necessary. Chapter 1 - Why Project Mgmt Chapter 2 - Organizational Context Chapter 3 - Project Selection Chapter 4 - Project Leadership Chapter 5 - Scope Management Chapter 6 - Project Team Building Chapter 9 - Project Scheduling Chapter 7 - Risk management Chapter 8 - Budgeting and Cost Estimation Chapter 13 - Project Evaluation and Control Chapter 10 - Project Scheduling II Chapter 11 - Critical Chain and Agile Chapter 14 - Project Closeout Day of Week Date Topic Mo 9-Jan Introduction to the class Wed 11-Jan Chapter 1 - Why Project Mgmt Fri 13-Jan Chapter 1 - Why Project Mgmt Mo 16-Jan MLK - No Class Wed 18-Jan Chapter 2 - Organizational Context Fri 20-Jan Chapter 2 - Organizational Context Mo 23-Jan Chapter 2 - Organizational Context Reading Class Notes / Presentations Chapter 1 Teams Ready Team Selection Due Case 1.3 Disney Expedition (in Class Discussion) Chapter 2 Review Peerdoc functionality Case 2.1 Rolls Royce page 67 Presentation – Attach to Peerdoc Page 8 of 11 Wed 25-Jan Chapter 3 - Project Selection Fri 27-Jan Chapter 3 - Project Selection Mo 30-Jan Chapter 3 - Project Selection Wed 1-Feb Prep Exam 1 Fri 3-Feb Exam 1 Mo 6-Feb Chapter 4 - Project Leadership Wed 8-Feb Chapter 4 - Project Leadership Fri 10-Feb Chapter 4 - Project Leadership Mo 13-Feb Chapter 5 - Scope Management Wed 15-Feb Chapter 5 - Scope Management Fri 17-Feb Chapter 5 - Scope Management Mo 20-Feb Chapter 6 - Project Team Building Wed 22-Feb Chapter 6 - Project Team Building Fri 24-Feb Chapter 6 - Project Team Building Mo 27-Feb Prep Exam 2 Wed 1-Mar Exam 2 Fri 3-Mar Chapter 9 - Project Scheduling Mo 6-Mar Spring Break Wed 8-Mar Spring Break Fri 10-Mar Spring Break Chapter 3 In Class: Extrasoft Project Selection - Individual Upload Case Study 3.2 Nova Western presentation – Attach to Peerdoc Chapter 4 Case Study 4.3 Problems w/ John – Attach to Peerdoc Chapter 5 AIP (A) Q&A AIP (A): Charter Presentations – Attach to Peerdoc Chapter 6 AIP (B) Q&A AIP (B) Charter+Roles Presentations – Attach to Peerdoc Chapter 9 Page 9 of 11 Mo 13-Mar Chapter 9 - Project Scheduling Test Vlab and MS Project. AIP C requirements before class Wed 15-Mar Chapter 9 - Project Scheduling Test Vlab and MS Project, AIP C Q and A Fri 17-Mar Chapter 9 - Project Scheduling Mo 20-Mar Chapter 7 - Risk management AIP (C) MS Project Lab in Class AIP ('C) MS Project Attach to Peerdoc AIP (D) Q and A Wed 22-Mar Chapter 7 - Risk management Fri 24-Mar Chapter 8 - Budgeting Mo 27-Mar Chapter 8 - Risk Mgmt, Budgeting and Cost Estimation Wed 29-Mar Fri 31-Mar Chapter 8 - Budgeting and Cost Estimation Chapter 8 - Budgeting and Cost Estimation Mo 3-Apr Prep Exam 3 Wed 5-Apr Exam 3 Fri 7-Apr Mo 10-Apr Chapter 13 - Project Evaluation and Control Chapter 13 - Project Evaluation and Control Wed 12-Apr Chapter 13 - Project Evaluation and Control Fri 14-Apr Chapter 10 - Project Scheduling II Mo 17-Apr Chapter 10 - Project Scheduling II Wed 19-Apr Chapter 10 - Project Scheduling II Chapter 7 Chapter 8 AIP (D) Status Rpt with Risk Analysis Presentations – Attach to Peerdoc Guest Speaker Chapter 13 AIP ('E) Q and A AIP ('E) Budget Attach to Peerdoc Chapter 10 AIP (F, G) Q and A AIP Aliensoft (F, G) Status Report with Actuals 1,2,3, 4,5 Due AIP (H, I) Q and A Page 10 of 11 Fri 21-Apr Chapter 14 - Project Closeout Mo 24-Apr Chapter 14 - Project Closeout Wed 26-Apr Chapter 11 - Agile and Critical Chain Fri 28-Apr Chapter 11 - Agile and Critical Chain Mo 1-May Prep Final Exams Wed 3-May Final Exam TBD, Probably Wed May 3 at 3:30 PM Monday 17-May 17-May Chapter 14 AIP (H, I) Q and A AIP Aliensoft (H, I) Status Report with Actuals 6,7,8 9,10,11 and Lessons Learned Due AIP Aliensoft (J) Chapter 11 Case 11.1 "It's an Agile World" Individual Powerpoints - Optional? Grades Due Page 11 of 11