We regularly interact with a lot of people around us and notice problems they face on a day-to-day basis. As a product manager user have a keen eye for such hurdles and acknowledge the need to work on it. Tell us about a real-world problem that user have observed around user which can be solved using a digital product. Kaushal Sad 2018TT10911 tt1180911@iitd.ac.in 9625415997 v.nnd.2015.06 CONFIDENTIAL ● Why did user choose this problem and what potential impact can solving it create? ● Which parts of the problem will user solve for first and why? ● How will user use technology to solve it? ● How would user measure whether the chosen solution is working? ● What might be the reasons for this chosen solution to fail? v.nnd.2015.06 CONFIDENTIAL PROBLEM It is a tedious & frustrating task to keep track of entire portfolio because of different kind of investments. Around 70% of investors* have more than 2 types of investments. And its hard for small investors or a corporate worker to keep track of his/her entire portfolio An unorganized portfolio can lead one to poor choices which can further lead to heavy losses in investments Personal portfolio manager charges are around 1% - 2% of total portfolio managed I’m so confused!! 😖😖😖 MUTUAL FUNDS STOCKS/BONDS CRYPTO OTHER INESTMENTS *Investor: Here it refers to any person (professional investor, corporate worker, student, etc.) who buys any kind of investment. v.nnd.2015.06 No, I can manage (or have a personal portfolio manager) Yes, it's frustrating Yes, it is worth it PORTFOLIO GOLD I conducted a primary survey of 60+ investors* to understand the problem better. (the survey respondents were family, friends or personal connections) No, it's expensive. 76% respondents find keeping track of entire portfolio as frustrating & tedious task 83% respondents think that hiring a personal portfolio manager is not worth it as it’s too expensive Find detailed survey report here CONFIDENTIAL SOLUTION: MyPortfolio Introduction Wouldn’t it be great if you don’t have to switch between tabs & do manual calculation every time you inspect your investments? MyPortfolio helps user to keep track of your entire portfolio at one place. Impact Around 60% of India’s population is middle class and can’t afford a personal portfolio manager. MyPortfolio can act as their personal portfolio manager and helps them in making smart investments MyPortfolio’s provides robust data on overall portfolio performance. It allows user to monitor his/her portfolio’s total return by day, month and year This feature allows user to organize entire family’s portfolio at one place User can further analyze their individual investments and can make smart decisions MyPortfolio In the survey 81 % people believe that MyPortfolio can make their life easy and investments smarter v.nnd.2015.06 Do not need help of any third-party app Agree that MyPortfolio would help MyPortfolio allows user to investigate how much each individual investment in the portfolio contributes to the overall value of the portfolio and its performance CONFIDENTIAL HOW IT WORKS? WORKING Addition of an investment can be done by importing it as well as by adding it manually Sign up Permission for user’s data User’s Data Bank/Demat /Augmont API v.nnd.2015.06 User can add/delete investments by tapping on ‘+’ button Processed Data KYC Verification User Verification NSE/BSE/IBJA/… Real Time Data MyPortfolio Database Processed Data API CONFIDENTIAL SUCCESS METRICS Product - Average amount of investment organized on MyPortfolio per user - Daily Active Users (DAU) & Monthly Active Users (MAU) - App load time, bugs reported and latency - User Retention Rate - Profit/Loss ratio of active users - Stickiness Ratio: (DAU) / (MAU) Engagement Success Metrics Acquisition v.nnd.2015.06 - Number of registered users - Average App Rating - Customer Acquisition Cost (CAC) - Net Promoter Score (NPS) - Customer Loyalty Index (CLI) - User Feedback Satisfaction CONFIDENTIAL PITFALLS Privacy People might hesitate before sharing personal finance information to MyPortfolio because of privacy and fraud concerns v.nnd.2015.06 Uncooperative Behaviour of Companies Switching B/W Applications Manual Work MyPortfolio might not get some investment’s data from govt. & have import from private sources (e.g., crypto trading platforms). Some companies might deny to give their data, either because of their policy or they might see us as their competitor To execute a trade, user must switch between apps, as MyPortfolio does not have feature to trade on the app. Which can lead to Less ‘Avg Session Length’ User might have to fill details of some investments manually. Which is a tedious task and might drive users away CONFIDENTIAL