Summary of each section of AS9100 Rev D Requirements Section 1 Section 2 Section 3 Section 4 Section 5 Section 6 Section 7 Section 8 Section 9 Section 10 Section 0: Introduction Implementing a quality management system is a strategic decision that can offer many benefits. The AS9100 standard is based on the seven quality principles and uses both the process approach and risk-based thinking in its application. A process approach means an organization manages their business as a system of processes – not departments, people, or products. This works because if you have a good process, you’ll have good results. Think about making cookies – if you follow a proven recipe (series of processes), it will provide good cookies (output). The interactions (the inputs and outputs that tie the processes together) between these processes are important. If you look at the simplified diagram below, the output of one process is the input of another process, which stresses the importance of not treating each process as an individual silo (department, job, etc.). Each process needs to ensure it delivers (outputs) what the next process needs (inputs). AS9100 promotes the process approach to managing an organization, and examines over 20 processes in its scope, including the entire Quality Management System (QMS) working as a process. Thus, you must document how you’re going to address these processes and (procedures are a good way to do that). AS9100 introduces the term process approach in the Introduction, and is again addressed in the section Leadership, stating that managers need to promote the process approach. What are processes, inputs, and outputs? Every organization is made up of a series of interacting processes. A process is a set of activities that uses resources (people, machines, etc.) to transform inputs into outputs. As a process approach can often become a complex system with too many processes, inputs, and outputs we recommend using a diagram or flowchart to allow you to better visualize the input-output relationship The AS9100 Standard is designed to manage and improve processes. 1. First, you identify your key processes. 2. Second, you define standards for those processes. 3. Third, you decide how the process will be measured and evaluated. 4. Fourth, you document your approach to achieving the desired quality, as determined by your measurements. 5. Fifth, you continuously improve. Once these are identified, an organization can ensure its processes are effective (the right process is followed the first time), and efficient (continually improved to ensure processes use the least number of resources). The effectiveness of the entire system is determined by the effectiveness of each process and the interactivity of these processes within the system. By establishing quality objectives and auditing how effectively the processes fulfill those objectives, an organization can determine whether the processes add value or need to be improved. Using the Process Approach while designing and developing a quality management system enables this to happen. A QMS using the process approach (guided by standards) can meet their customers’ (internal or external) requirements and continual improvement in: The organization’s’ overall function- the series of processes Processes – the conversion of inputs into output Results – Products and services resulting from processes Quality – fulfilling requirements/objectives Environment – preventing pollution and waste to improve the new bottom-line Safety removing unacceptable risks for the people supporting the processes The Process Approach enables the organization to meet customer requirements and deliver continual improvement. Visualizing Process Approach Visualizing a process approach can be extremely beneficial. It allows you to interact and map out your process. This can allow you to better organize the process and is often a helpful tool. Flowcharts: Flowcharts are a great way to describe a process, break down the process into parts to allow for easier explanation and to help you improve your process. Flowcharts are simple diagrams that map out a process, making it easy to visualize and to communicate. They allow you to better see what really happens in a process as well as their interaction. Buy flowcharts Learn how to create process maps & flowcharts Turtle Diagram: A turtle diagram is another great tool your organization can use as a visual aid for processes. This tool helps identify inputs, outputs, criteria, and other information to allow you to effectively execute and improve processes. Using Turtle Diagrams with AS9100 What is a turtle diagram? “Turtle Diagram” is a great tool for visualizing process characteristics. Processes are made up of inputs, outputs, criteria, etc., and a Turtle Diagram visualizes a process to assist in their effective execution and improvement. The diagram looks like the body of a turtle, with components such as body, legs, head, and tail. Benefits of Using Turtle Diagrams Turtle Diagrams allow you to look at the entire process, as well as the communication and mapping of interrelated processes with relevant functions and levels within the organization. Turtle Diagrams can help both management and the workforce better understand the process. The diagram helps layout the framework in an easy-to-follow fashion and can identify gaps in the organization’s structure. Is there an ISO requirement to develop Turtle Diagrams? There may not be a requirement specifically for the turtle diagram, but the turtle diagram may in fact help each organization meet the requirements for organizations to determine and manage numerous linked activities to enable the transformation of inputs and outputs. Turtle Diagrams can help both management and the workforce better understand the process. The diagram helps layout the framework in an easy-to-follow fashion and can identify gaps in the organization’s structure. When the diagram is laid out the organization can further develop measures for better efficiency. AS9100 is based off of ISO 9001- there are several clauses within the requirements that may benefit from using a turtle diagram. These clauses are: 4.1 Context of the Organization 4.2 Interested Parties 5.2 Policy 6.1 Risks and Opportunities 7.2 Competence 7.3 Awareness 7.4 Communication 8.4 External Providers 8.7 Nonconforming Parts 10.2 Nonconformity and Corrective Action 10.3 Continual Improvement Download a Turtle Diagram Word Document So how do you use a Turtle Diagram? The Turtle Diagram is made up of 6 areas, all surrounding the process, which is considered the turtle body. The 6 areas are: inputs, materials & equipment (what), support processes, procedures & methods (how), outputs, competence skills & training (whom), and finally performance indicators (results). Process: The center of the diagram is titled “process”. This box addresses the value adding step, and any sequence that falls within the scope of the process. A process may involve many employees and multiple departments within your organization. Inputs: This category should define the details of the actual process including documents, materials, information, requirements, etc. Outputs: Should include details of the process such as products, documents, etc. Criteria: Support material includes procedures, instructions, specific methods, etc. Whom: This section is dedicated to finding all the employees whose roles within the organization have the responsibility to value adding steps within the process. What: This section is dedicated to finding the resources needed to perform the process. How: This section is dedicated to identifying any specific documents within the management system that tell the people responsible for completing the value-added steps how to successfully complete them within the organization’s best practice. Purchase a copy: AS9100 Standard Section 1: Scope The scope of this standard includes specifying requirements for a QMS of an organization within the aviation, space, or defense industry. AS9100 is the international Quality Management System standard for the Aviation, Space and Defense (AS&D) industry, created by the IAQG, and AS9100 Rev D (2016) is the most recent version. The standard provides suppliers with requirements for creating and maintaining a comprehensive quality system for providing safe and reliable products to the ASD industry, as well as civil & military aviation requirements. “AS9100 Certified” means an organization has met the requirements of AS9100D. IAQG has provided clarification to AS9100D. Download the AS9100 Clarification. AS9100 Standard (document) Specifically, AS9100 is an SAE document developed by Working Group 11 of ISO TC20 and supported by the International Aerospace Quality Group (IAQG). This standard is accepted worldwide, with participating countries using their own numbering conventions. (For example, in Europe it is EN/ AS9100). Despite the differing numbers, the standards are identical across the globe. The AS9100 standard specifies the QMS requirements to be documented and implemented by organizations designing, developing, and manufacturing aerospace products. If the organization creates a Quality Management System which meets these requirements, they can seek AS9100 Registration, resulting in their “AS9100 Certificate”. Buy the AS9100 Standard Now AS9100 = ISO 9001 + additional IAQG requirements, so certification to AS9100 includes certification to the popular ISO 9001 standard as well. A copy of ISO 9001 standard is not required because the text is already included in the AS9100 Standard. Compare AS9100D & ISO 9001:2015 Here are some helpful tools to learn about AS9100 Certification: AS9100 Quick Start Kit Steps to AS9100D Certification AS9100 Rev D (2016) Requirements Learn about all the Aerospace Standards mentioned in AS9100 Some things to understand about AS9100: There are three ASD Standards, typically mutually exclusive: AS9100 – Design, Develop or Manufacture AS9110 – Aircraft Maintenance Organizations AS9120 – ASD Distributors of components like electronics and hardware AS9100 mentions several other guidance standards that you should understand. These additional standards don’t require certification, they provide guidance. It does NOT matter what size your organization is: 1 person or 1 million people. It is NOT a product standard that defines product quality. AS9100 asks you to control your processes, so your end product meets customer requirements. It is NOT a personal Standard – a person cannot get certified to AS9100. They can attend the AS9100 Certified Lead Auditor course, and then apply to become a third-party auditor. The Registrar issues an AS9100 Certificate demonstrating that your organization is Registered to AS9100 (and ISO 9001) for a three-year period. (See Who is able to grant certification). Benefits of AS9100 include market acceptance, and AS 9100 has been endorsed by all major Aerospace regulators, including: Federal Aviation Administration (FAA). U.S. Department of Defense (DoD). National Aeronautics and Space Administration (NASA). AS9100 Implementation Techniques, Tips, and Common Setbacks Establish Commitment Implementation takes time and resources. Make sure you have commitment before starting the project. Tips: Know why you are implementing AS9100. Is it because a client or market is asking you to register? Is it for the internal benefits? Is the motivation coming from executive management? Keep the reasons for implementation visible during your project to retain commitment and stay focused on the end goal. Assign an AS9100 Steering Group. These members should be made up of management from the different areas of the facility. Include the Management Representative and people that have the authority to devote resources to the project and remove roadblocks. Common Setbacks: Assigning responsibility for implementation to one person or department. The AS9100 Quality Management System is a Management System. It is not a quality control program and cannot be implemented by Quality Assurance alone. Losing commitment during the project. During implementation, other projects come up that compete for people’s time and resources. Ask decision makers if AS9100 implementation is still a goal. Prepare an implementation plan and timeline A good project plan is a key part of a successful project. Tips: Conduct a Gap Analysis. Compare your current system to the requirements of the Standard. Determine what is already in place, and what needs to be implemented. From this you can prepare a task list for each of the sections of the standard. As an option, have the AS9100 Steering Group create “Point Groups” for each of the sections that apply to your organization. Determine implementation members and the timeline for each. Use information from the Gap Analysis and task lists to determine the appropriate people and estimate the timeline. Common Setbacks: Proceeding without a plan. Without a plan, projects tend to run indefinitely, without showing measurable progress. By having a plan, you have specific deadlines to meet. You can show progress as you meet the deadlines and take action if you are not meeting deadlines. Failure to approve and support the plan. Failure to watch the timeline, coordinate, and implement the plan. The Steering Group should have input and approval of the plan, or better yet, prepare the plan. Kick-Off the Project in a Big Way Let everyone in the company know you have started your project. Hold the basic AS9100 training sessions for all employees. Tips: Include some sort of celebration in the kick-off. Examples include: a lunch for employees, a picnic, prizes, or a cake. Use training and a celebration to inform employees of the Plan and Timeline. Tell employees how they will be involved and how they will be affected by the project. Communicate why this will be good for the company and good for the employees. Common Setbacks: No Kickoff. Employees that are working on the project are aware, but others in the company are not. When the new procedures are implemented, employees do not know why, and there is little support for the AS9100 project. Nonconformances are commonplace in this environment. Training on AS9100, but no information on why the company is doing this, or how employees will be involved. This can result in the employees thinking: Another management program, how long will this one last? Design and Document the Quality Management System Use information from the Gap Analysis and Project Plan. Use people currently involved in each process to make changes to the existing process and bring it into compliance with the Standard. Tips: Use the AS9100 Steering Group for Design and Documentation. They should meet on a regular basis. During these meetings they review the timeline, review what the members are working on, remove roadblocks, resolve conflicts, and reassign resources as needed to keep the project on track. If you created Point Groups, they should meet on an as needed basis according to the timeline. When they meet, they address the tasks on their task list. Spread out the meetings on the timeline so you do not have too many meetings at one time. For example, you may want to have the document control members meet early in the project to establish a system to collect and control the documents that will be generated, but those performing the Internal Audit would meet later in the process because audits will not begin until the system is complete. Keep everyone on schedule. Review their task list at the meetings. Watch for problems and delays and give them help as soon as problems arise. Have each member of the AS9100 Steering Group lead others involved. Everyone should have an AS9100 Steering Group member for a leader. This allows you to coordinate the work. Common Setbacks: Poor group make-up. Make sure to include people involved in the process. For example, use purchasing staff for the purchasing section. Not meeting timelines. Establish realistic timelines for the plan; everyone should be able to meet them with small changes. If they are not expected to meet deadlines, other tasks will take precedence; the project will drag on and lose energy. Misinterpretation of the standard. If you do not understand what is required by the standard you may waste time and resources doing things that are not required which is frustrating, and you may miss important requirements of the standard. No central point of collection and control of the new documents. If the document control system is not developed early in the project you create confusion on which documents are final, what has been approved, what is the final revision, where is the electronic file, was it distributed. Not establishing document templates early in the process. If you do not format and distribute document templates for procedures and work instructions, you will not get consistent documents. You will need to go back at the end of your project and redo documentation. Lack of communication during the project. Remember, employees that are not part of this implementation may not be hearing much about what is going on with the project. Employees may think the project has faded away. Communicate with newsletters, bulletin boards, or meetings. Run the System for Three Months Once the system is complete, follow documented procedure, conduct internal audits and management review, and make improvements to the system. Tips: Start off with additional training for all employees. Summarize the new quality system emphasizing their responsibilities. Review the timeline for running the system and conducting audits. Let everyone know when the registration audit is scheduled. Schedule internal audits so you can audit the entire system two times before the registration audit. This allows you to find nonconformances and fix them before your registrar comes in. Hold a management review meeting at least once before your audit (required). More is better. Keep Corrective Actions on schedule! Common Setbacks: Lack of communication with employees. Employees that have not been involved in the design and documentation of the quality system will not be as aware of the requirements of the quality system. Training and communication are critical to get them involved. Lack of follow through on corrective actions. The new system will generate numerous corrective actions. If they are not investigated and completed, your system will not be ready for a registration audit. Ineffective management review. Management must take a close look at data from the quality system, evaluate it, and take action. Versions of AS9100 AS9100 Rev D AS9100 Rev D (2016) includes the ISO 9001:2015 requirements and supplements them with additional quality system requirements. Compare AS9100D to ISO 9001:2015. Many of the changes (including) derived from the changes in ISO 9001, like: Adopting the Annex L High Level Structure Context of the organization Interested Parties Accountability of top management Documented information Replacement of preventive action with risk-based thinking Communication Change Management Program However, AS9100 Rev D institutes some unique changes: Increased focus on counterfeit parts. Attention to the impact of human factors Product safety focus Ethics Training Supplier Monitoring (Delivery) Purchasing Flow-down What is the Annex L Platform? Annex L (originally called Annex SL, then renamed in 2019 as Annex L) is a new management system format that helps streamline the creation of new standards and make implementing multiple standards within one organization easier. It replaces ISO’s Guide 83, which provided a base structure and standardized text for management system standards (MSS). Guide 83 started to address complaints that many have when integrating current MSS like ISO 9001, ISO 14001, and ISO 27001. While these standards have common elements, they are described and organized differently, making it difficult for organizations to implement multiple standards. “Annex L” further addresses these issues by creating a “template” upon which ISO MSS are to be built in the future. Written primarily as a guide to those who draft the standards, the core of Annex L consists of 8 clauses and 4 appendices that encompass a “high-level structure” (essentially shared high-level concepts among standards), shared terms/definitions and actual shared clause titles and text. Examples of “high-level structure” covered by Annex L include areas ranging from support to operations, and leadership to planning. Building Standards Specificity On Annex L’s Mandated Structure Annex L solves the problem of potential redundancy in basic structure for companies wishing to deploy multiple standards. It requires that a time/effort-saving common structure be used for recurring quality management standard elements. But it allows more specifics to be added for a given area of expertise, i.e. environmental or health and safety. Who Created Annex L? Annex L is a product of the ISO Technical Management Board’s (TMB) Joint Technical Coordination Group (JTCG). The TMB is charged with managing the technical processes associated with implementing new technical standards. This includes the rules which govern standards creation, checking how the process is working, and managing the technical committees which construct the standards. The JTCG reports to the TMB and specifically manages the activities associated with creating and implementing an MSS. One of its main tasks is to ensure that the input from the various technical committees associated with each standard are represented in the resulting MSS of a given area (i.e. environmental, aerospace, etc.) Why is Annex L Being Implemented In Standards Like ISO 9001:2015? Annex L will save any organization seeking to adopt MSS time and cost. Because standards such as ISO 9001 and ISO 14001 have similar intents but different structures, text, and terminology, they are more difficult to implement together. And while there are tools such as our own integrated standards documentation* (which helps eliminate this duplication effort by creating an Integrated Management System or IMS), there has been a call to streamline the certification process for multiple standards adoption. In addition, there is an opportunity for ISO to infuse new concepts across multiple MSS. These concepts include enfranchising customers, suppliers, and impacted communities into the quality process; the shift toward service-oriented businesses; and the extension of digital aids to serve what are often geographically and organizationally dispersed workgroups. An IMS can streamline businesses operations by merging different areas of compliance. For example, combining quality, environmental and safety into a single IMS requires fewer resources and is more likely to succeed than maintaining separate management systems for each. Standards can either be combined or integrated. An Integrated Management System integrates two or more standards from different disciplines into one. (Example: ISO 9001, ISO 14001, OHSAS 18001) A Combined Management System combines two more standards from the same discipline into one. (Example: ISO 9001, AS9100) Companies visiting our IMS website Integrated-Standards.com often request combinations of standards such as: Quality Management System ISO 9001 (General Quality) ISO 13485 (Medical Devices) IATF 16949 (Automotive) AS9100 (Aircraft, Space & Defense) Environmental Management System Safety Management System ISO 14001 (Environmental) ISO 45001 (Health & Safety) Energy Management System ISO 50001 (Energy Management) Rather than just creating parallel systems, true integration means that similar processes are implemented without duplication or confusion. IMS elements that exist in each system are treated as common resources. They are defined, deployed, and managed in the same manner and do not have to deal with multiple, often slightly different interpretations of their roles in executing each standard. Annex L should make the creation of an IMS much easier. Annex L: Features/Benefits As noted, there are many reasons for management system standards (MSS) writers to adopt the foundational Annex L, including: Eliminating conflicts in MSS platforms Faster development of standards Less duplication of concepts, terms, and potentially shared text Less low-value revisions to common or shared areas Integrating high level, common business management goals, issues, needs Annex L addresses these needs by the alignment of similar clauses. This, in turn, fosters easier integration by adopting similar formats and similar terms and definitions. In addition, Annex L addresses key high-level components which are being driven by market forces such as: Risk Management Annex L now elevates the preventive and corrective action concept into a more encompassing risk assessment process. It proactively wants risks to be anticipated and addressed in the planning phase, not as something to which one reacts. Essentially, it asks the organization to use the inputs it has gained, add its experience, and provide a reasonable analysis of risks and successful responses to them. It also asks for a more measurable approach to planning, using metrics of what will be attained that are meaningful to support implementation. One of the best ways to analyze and improve your QMS is using core tools. Quality Core Tools are the five basic statistical tools you need to reach AS9100 Certification and achieve an improved QMS. Accessible Documentation Recognizing the reality of more modern methods of information dissemination, Annex L outlines additional, specific requirements to both document and communicate the quality management system. An example is making sure that there are true work instructions written down for everyone in the organization, even if a set of tasks seem obvious. The idea is reasonable since documentation not only helps maintain consistency of tasks between workers, it helps the organization plan for growth in adding or replacing resources. This expanded approach to documentation is meant to allow and support other means of viewing, storing, revising, and distributing documentation such as via internal and external networks (i.e. cloud computing) and a wider array of formats. Wider Involvement Annex L asks standard drafters to consider the “Context of the Organization.” This requires the company (and the auditors who are being asked to certify their quality system) to listen not only to customers, employees, and suppliers but to those who their operations may also affect such as the communities in which they operate or have significant influence. (Learn more about Scope and Outsourced Processes.) Quality planning then becomes a broader search to uncover potentially relevant issues that may impact operations, and the development of a quality policy for a “newer age” – for instance as a deeper information base to decide how risks might be better anticipated. How Annex L Works Annex L seeks to balance the need for adding rules that may need to be more specific for a given area, with keeping the overall structural redundancy to a minimum. As such, its terms and definitions can be added to, but can’t be deleted or changed. For example, here’s a section from one draft of the ISO/IEC group working on the ISO 9001 Revision: Forward “Comments received on the Annex L common text and High-Level Structure will not be considered by WG 24 for the development of this Working Draft. Any such comments that are received will be directed to ISO/TC 176/SC2/AHG 03 ‘Input into the JTCG’ for consideration for forwarding to the JTCG during any future revision of Annex L (for which there are no plans at this time). Comments for additions to the Annex L common text or High-Level Structure will be considered, provided that the additional text does not contradict or undermine the intent of the Annex L text.” – Copyright ISO 2012 – All rights reserved by ISO/WD 9001 When will Annex L Take Effect? ISO 9001-2015 will not be the first ISO management standard to employ Annex L, nor will it be the last. But it may be the most significant to date. This means it has survived the scrutiny of half a dozen technical committees and may be ready for the wider use that the newest ISO 9001 update will bring. The following is a list of standards that already employ Annex L. ISO/IEC 27001, Information technology: Security techniques, Information security management systems ISO 30301:2011, Information and documentation: Management systems for records ISO 22301:2012, Societal security: Business continuity management systems ISO 20121:2012, Event sustainability management systems ISO 39001, Road-traffic safety (RTS) management systems ISO 55001, Asset management (Currently on CD ballot with publication scheduled for 2014 and in line with Annex L) The following are ISO management standards that are slated, at this point, to employ the Annex L foundation: ISO 9001:2015 (General Quality Management) ISO 14001:2015 (Environmental Management System) And there are some sectors that have yet to decide upon implementing revisions based on Annex L including: International Automotive Task Force (IATF) – 16949 International Aerospace Quality Group (IAQG) – AS9100/10/20 British Standards Institute (BSI) – ISO 45001 How We Will Use Annex L to Help You An example of Annex L’s potential may be seen in examples of how documents might be more easily managed. For example, our Integrated Standards Stores specialize in providing the basic documents that those seeking multiple standards certifications can tailor to their needs. Using ISO 14001 and ISO 9001 as an example, here are the clauses where we see significant current overlap: Red = Shared Requirement ISO 14001:2004 ISO 9001:2008 General Requirements 4.1 4.1 Policy 4.2 5.3 Environmental Aspects 4.3.1 – Hazard Identification, Risk Assessment, and Determining Controls – – Legal and other Requirements 4.3.2 – Objectives, Targets and Programs 4.3.3 5.4.1, 5.4.2 Resources, Roles, Responsibility, (Accountability) and Authority 4.4.1 5.5.1, 5.5.2, 6.1 Competence, Training and Awareness 4.4.2 6.2.1, 6.2.2 Communication 4.4.3 5.5.3 Participation and consultation – – Documentation 4.4.4 4.2.1, 4.2.2 Control of Documents 4.4.5 4.2.3 Operational Control 4.4.6 – Emergency Preparedness and Response 4.4.7 – Monitoring and Measurement 4.5.1 7.6, 8.2.3, 8.2.4 Evaluation of Compliance 4.5.2 – Incident Investigation – – Nonconformity, Corrective Action and Preventive Action 4.5.3 8.5.2, 8.5.3 Control of Records 4.5.4 4.2.4 Internal Audit 4.5.5 8.2.2 Management Review 4.6 5.6 On a practical level, Annex L could help improve and streamline this combination process that has already been started through our IMS efforts. We see the potential for further combining and streamlining joint sections. Below is an example from our ISO 9001-14001 All in One Certification Package that combines the documents we provide into one easy to execute bundle. As you can see, there are sections that are virtually identical, which are required by both standards that could be further rationalized through a program like Annex L. Integrated-Standards.com has many tools that essentially help eliminate this type of duplication between current ISO standards for companies wishing to implement an Integrated Management System that integrates two or more standards from different disciplines into one such as ISO 9001 (Quality), ISO 14001 (Environmental), ISO 45001 (Safety). Section 2: Normative References The supporting standards referenced in AS9100 and that are indispensable for its application include ISO 9001:2015 Quality management systems – Requirements and ISO 9000:2015 Quality management systems – Fundamentals and vocabulary. AS9100 Supporting Standards AS9100 – Quality Management Systems: Aviation, Space & Defense Organizations AS9100 is the Quality Management System Requirements for Aerospace Manufacturers, but it also references several other standards that an organization must understand and integrate into their QMS. In addition, you should be very familiar with IAQG, OASIS, and the SCMH. Which standard is right for my organization? Compare AS9100, AS9110, and AS9120. Critical Standards for AS9100 Implementation: The following pages discuss critical aspects of AS9100. You should be familiar with them, and we recommend buying the standard. ARP 9134A – Supply Chain Risk Management. The guideline focuses on Quality as a key risk assessment factor taking into account elements from all aspects of the business having a direct link to global quality management. AS5553D – Counterfeit Electronic Parts. This standard is for use by organizations that procure and/or integrate EEE parts and/or assemblies containing such items. AS9015A – Work Transfer Supplier Self Verification Process. This standard defines the requirements for a delegation process identified in Aerospace Quality Management System standards. (AS9015 is cancelled and superseded by AS9117 Delegated Product Release Verification.) AS9101 – QMS Audit Requirements. This standard defines requirements for the preparation and execution of the audit process. AS9102 – First Article Inspection. This standard establishes the baseline requirements for performing and documenting FAI. AS9103A – Key Characteristics. This standard is primarily intended to apply to new parts and products but can also be applied to parts currently in production. AS9131C – Nonconformance Documentation. This standard defines the common nonconformance data definition and documentation that must be exchanged between an internal/external supplier or sub-tier supplier, and the customer when informing about a nonconformity requiring formal decision. AS9146 – Foreign Object Detection (FOD). This standard defines FOD Prevention Program requirements for organizations that design, develop, and provide aviation, space, and defense products and services. And by organizations providing post-delivery support, including the provision of maintenance, spare parts, or materials for their own products and services. ISO 10006 – Project Management. This standard gives guidelines for the application of quality management in projects. ISO 10007 – Configuration Management. This standard provides guidance on the use of configuration management within an organization. ISO 19011 – Guidelines for Auditing Management Systems. This document provides guidance on auditing management systems. Core Tools for Corrective Action Learn more about AS9100 Core Tools. ARP9013-1A – Statistical Product Acceptance Requirements Using Isolated Lot Sampling Methods ARP9013-2A – Statistical Product Acceptance Requirements Using Attribute or Variable Lot Acceptance Sampling Plans ARP9013-3A – Statistical Product Acceptance Requirements Using Process Control Methods ARP9013-4A – Statistical Product Acceptance Requirements Using Continuous Sampling, SkipLot Sampling, Or Methods for Special Cases AS9145 – Requirements for Advanced Product Quality Planning and Production Part Approval Process ARP5580 – Recommended Failure Modes and Effects Analysis (FMEA) Practices ARP9136 – Root Cause Analysis and Problem Solving AS13004- Process Failure Mode and Effects Analysis (PFMEA) and Control Plans Complete list of Standards referenced in AS9100 These standards are available to purchase here. SAE Standards referenced in AS9100D These standards are available to purchase here. Aerospace Software AS9115A – Deliverable Aerospace Software Supplement for AS9100C (Supersedes AS9006:2003) AS9006A – Deliverable Aerospace Software Supplement for AS9100A ARP9005B – Aerospace Guidance for Non-Deliverable Software ARP9034A – A Process Standard for the Storage, Retrieval, and Use of 3D Type Design Data Aerospace Supply Chain ARP900B – Aerospace Contract Clauses – used when subcontracting and purchasing from third parties ARP9107A – Direct Delivery Authorization Guidance for Aerospace Companies ARP9114A – Direct Ship Guidance for Aerospace Companies ARP9134A – Supply Chain Risk Management Guidelines Standard Stores recognizes and respects the International Organization for Standardization (ISO) copyright and intellectual property guidelines. Section 3: Terms and Definitions Terminology used throughout this standard is defined in clauses 3.1-3.5 of this standard and comes directly from ISO 9000:2015, Quality management systems – Fundamentals and vocabulary. Learn More: AS9100 Explained Section 4: Context of the Organization Determine and document relevant interested parties, quality management system scope and processes as well as their sequence, interaction, responsibilities, and authorities. Learn More: AS9100 Context Section 5: Leadership Top management is to demonstrate leadership and commitment, establish and communicate a quality policy, appoint a management representative, and ensure responsibilities and authorities are assigned, communicated, and understood. Learn More: AS9100 Leadership Section 6: Planning Plan actions for addressing risks and opportunities, achieving quality objectives and when making changes to the quality management system. Learn More: AS9100 Planning Section 7: Support Provide resource needs that include people, infrastructure, environment, calibrated or verified equipment and organizational knowledge. Ensure employees are competent and aware and include controlled documented information to support your quality management system. Learn More: AS9100 Support Section 8: Operation Plan and control operational processes needed to meet the requirements for products and services. Determining and reviewing requirements, design and development, production and service provision, release of products and services, control of suppliers, and nonconforming outputs. Learn More: AS9100 Operation Section 9: Performance Evaluation Monitor, measure, analyze, and evaluate the performance and effectiveness of your quality management system using methods that include internal audits and management reviews. Learn More: AS9100 Performance Section 10: Improvement Determine and select opportunities for improvement, document a process for managing nonconformities and corrective actions and continually improve your quality management system. Learn More: AS9100 Improvement