UEH UNIVERSITY COLLEGE OF BUSINESS SCHOOL OF FINANCE FINAL REPORT OF THE COURSE CORPORATE GOVERNANCE & ETHICS IN FINANCE TOPIC: ANALYSIS OF PHU NHUAN JEWELRY JOINT STOCK COMPANY’S GOVERNANCE QUALITY Lecturer : M.Fin. Nguyen Trieu Dong Course Code : 23C1FIN50510402 Student name : Chau Hoang Chi Ton Student ID : 31211023706 Date of Birth : 12th October, 2003 Batch – Class : Batch 47 - Class FNC05 Ho Chi Minh City, 20th December 2023 TABLE OF CONTENT TABLE OF CONTENT CHAPTER 1: INTRODUCTION 1 1.1. Overview of Corporate Governance and Board of Directors (BOD) 1 1.2. General information about the company 1 1.3. Substantial Growth Milestones and Development History 4 1.3. Financial ratios of recent years 6 CHAPTER 2: CORPORATE GOVERNANCE ANALYSIS 2.1. Analysing factors shaping quality of governance system in Vietnam 7 7 2.1.1. Efficiency of local capital markets 7 2.1.2. The extent to which the legal system protects all shareholders 9 2.1.3. Enforcement of Regulations 9 2.1.4. Societal and cultural values 11 2.2. Board of Directors: Duties and Liabilities 12 2.2.1. Organisational and Managerial Structure 12 2.2.3. The Board's Committee 16 2.3. Board of Directors: Structure and Consequences 2.3.1. Board’s Independence 17 17 2.3.1.1. Independence of Chairperson 17 2.3.1.2. Lead Independent Director 18 2.3.1.3. Outside (Non-executive) Directors 18 2.3.1.4. Independence Standards 19 2.3.1.5. Independent Committee of the Board 20 2.3.1.6 Representation on the board by selected constituents 21 2.3.2. The Size and the Structure of the Board of Directors 22 2.3.2.1. Board Size 22 2.3.2.2. Board Diversity 23 2.3.2.3. Board with Female Directors 24 2.3.2.4. Busy Board 24 2.3.2.5. Interlocked Boards 26 CHAPTER 3: CONCLUSION AND RECOMMENDATIONS 27 3.1. Conclusion 27 3.2. Recommendations 27 REFERENCES CHAPTER 1: INTRODUCTION 1.1. Overview of Corporate Governance and Board of Directors (BOD) Corporate governance refers to the structures and processes for the direction and control of companies that “the corporation adopts to discourage self-interested managers from activities detrimental to the welfare of shareholders and stakeholders”. In a market economy, corporate governance encourages economic development and allows companies to get involved in long-term projects. Also, corporate governance contributes to improved efficiency and effectiveness of the economic system, leading to lower cost per capita and efficient use of resources. Good corporate governance involves a framework that is put in place to get the most value for the shareholders legally, ethically, and sustainably (Murthy, 2006). If the corporate governance system is sound, it will give effective incentives to achieve the objectives in the best interest of the company and the shareholders, enable companies to operate more efficiently, improve access to capital, mitigate risk, safeguard stakeholders, and promote social responsibility. Adversely, when a company deviates from its corporate governance strategy, it signals its shareholders that it cannot be trusted. It also scares away investors whose investment decisions depend on the level of corporate governance practices and profitability. The board of directors plays a central role in the corporate governance system. Conceptually, the Board of Directors (BOD) refers to a corporate body comprising a group of elected people who represent the interest of a company’s stockholders, set general company goals, maintain company resources, and oversee the corporation. According to Article 153 of Law on Enterprise 2020 of Vietnam, the Board of Directors is the managerial body of the company. It has the right to make decisions on behalf of the company and perform the rights and obligations of the company, except those of the GMS. The Board of Directors shall have between three (03) and eleven (11) members, and the company's charter shall prescribe the specific number of members. Also, the term of office of a BOD member shall not exceed 05 years without a term limit (Article 154, LOE of Vietnam). 1.2. General information about the company Page 1 Founded in 1988, Phu Nhuan Jewellery Joint Stock Company is Vietnam's most prominent jewellery producer and retailer in Vietnam and Asia, with more than 350 retail stores nationwide. PNJ’s Revenue streams come from 5 sources: Retail, Wholesale and Export Jewelry, Gold Bar and Inspection Service. PNJ’s main business fields: (1) Producing and trading jewellery of gold, silver, precious stones, fashion accessories, and souvenirs; (2) Trading watches and buying gold bars; (3) Diamond, precious stones and precious metal inspection services; and (4) Trading in real estate. In 2023, PNJ has over 7000 staff members, 4 million items produced annually, 60 million USD in annual sales revenue on average, and about 10 million USD in annual export revenue. Three main product lines of PNJ are (1) Fine jewellery: The main products of PNJP include Gold jewellery, High-end silver jewellery, Diamond jewellery, Gemstone jewellery, and Machine-made chains; (2) Machine-made Chain: PNJ has possibly the most comprehensive range of plain, multi-coloured, solid & hollow machine-made and hand-made chains crafted by our latest imported machines & innovative artisans; (3) Corporate Gifts: With the strength of design ability, processing technology, and a team of skilful craftsmen and jewellers, PNJP is one of the first brands to develop a product line of gifts for companies. Brands contributing to PNJ’s values: PNJ Trust & Style: Since its inception in 1988, PNJ has constantly innovated to continuously launch hundreds of jewellery collections with diverse materials, rich in precious stones such as diamonds, ruby, sapphire, emerald, semi-precious stones (colour stones) such as topaz, citrine, amethyst, peridot, tourmaline, pearl; cubic zirconia (CZ) and excellent CZ (ECZ),... with pioneering and classy breakthrough designs, contributing to honour the beauty of Vietnamese consumers. PNJ branded jewellery products always have a harmonious combination of luxury and unique beauty, fashion, and modernity, with every detail brought to life by talented designers and skilful goldsmiths to ensure products with high sophistication and aesthetics meet the tastes of all customers. PNJ Silver: Appeared on the Vietnamese jewellery market in 2001; up to now, PNJ Silver, as a modern young girl, has always led the trend with various and novel Page 2 silver jewellery and accessories. With fashionable and dynamic purple-pink colour, PNJ Silver is proud to be a jewellery brand easily recognised in many shopping centres across Vietnam's provinces and cities, satisfying the thirst for fashion jewellery of young people - the leading customer group that PNJ Silver targets. CAO Fine Jewellery: Launched in 2005, CAO Fine Jewellery originates from the belief in the crafting talent of Vietnamese jewellers and the constant artistic creativity of the contemporary young generation designers, choosing the value of Creativity and Uniqueness as a guide. CAO Fine Jewellery is gradually becoming a leading luxury jewellery brand, bringing the mission to honour elite women's inner beauty and feminine and modern beauty. CAO Fine Jewellery is a combination of classic elegance and elegant modernity. The jewellery is crafted from strictly selected gemstones to create masterpieces that represent the aesthetics of the jewellery industry. At the same time, it shows the class of a jewellery brand that uses only the rarest materials in each design. Even better, each piece of jewellery is a one-of-a-kind creation that reflects the unique beauty and personality of its proudly charismatic owner. PNJ Disney: Born from the cooperation between PNJ and Walt Disney - the brand wishes to bring modern princesses a message of youth, optimism, and aspiration to live and act, and at the same time, arouse pure childhood in every girl. Inspired by the fairy world, towards youthful beauty but no less romantic, the products are designed to resemble iconic Disney characters such as Snow Queen Elsa, Cinderella, Snow White, Winnie The Pooh and Friends, Mickey Mouse, etc. Style by PNJ: With the mission of constantly innovating, Style by PNJ always seizes the times to refresh designs and change experiences. Hence, customers take advantage of opportunities to affirm their unique image. Each collection of Style by PNJ carries contemporary breath, reflecting the diverse lifestyles and styles of many customer groups. PNJ Watch: Entering the watch retail market in 2012, after ten years, PNJ Watch has increasingly affirmed its leading position in the women's fashion watch retail industry with an extensive store system. PNJ Watch has grown tremendously. It Page 3 has more than 80 Shop-In-Shop stores (watch business in PNJ) and three independent stores, and at the same time focuses on trading high-end watch brands such as Silvana, Longines, Tissot, Jowissa, Michael Kors, Fossil, Daniel Wellington, Citizen, Just Cavalli, Olivia Burton. PNJ Art: One of the pioneering brands in developing the Gifting product line, PNJ Art was born with a wide range of products on feng shui and high-class corporate gifts. Based on the foundation of upholding the core values of creativity and sophistication, each product at PNJ Art has a deep meaning and goes through a rigorous process to ensure sophisticated standards and perfect design. In particular, PNJ Art also offers custom fabrication services. The designs have bold styles and distinctive imprints of each individual and each business to which the production team has always given special attention and enthusiasm. PNJ Lab: With 25 years of operation in inspection services, PNJ Lab has affirmed its reputation for domestic and foreign customers with modern technological equipment and a team of experienced experts who regularly receive professional training. PNJ Lab is Vietnam's leading diamond, gem, and precious metal inspection company. PNJ Lab is successfully built and operated according to international ISO/IEC 17025 standards. The certificates of PNJ Lab are all based on the most rigorous international standards, such as the assessment of diamonds based on the standards of GIA - Gemological Institute of America. PNJ Lab is also one of the few enterprises licensed by the General Department of Standards, Metrology and Quality (Ministry of Science and Technology) to allow the determination of gold content in jewellery, fine art, etc., of enterprises or individuals when there is a dispute. 1.3. Substantial Growth Milestones and Development History Stage 1 (1988 - 1998): Pioneering Process On 28/04/1988, Phu Nhuan Jewelry Store was founded under the People’s Committee of Phu Nhuan District. 1992: It changed its name to Phu Nhuan Jewelry Company, which is oriented towards industrial jewellery production and investment in machinery and technology. 1994 Developing and expanding the northern market. 1995 Promote marketing and branding activities. Page 4 Stage 2 (1999 - 2008): Constantly Breakthrough 1999 Continuously expanding and developing Central and Western markets in Vietnam, PNJ is present in 03 major economic centres of the country. 2004 Equitization and receiving the First Class Labor Medal. In 2005, the high-end jewellery brand CAO Fine Jewelry was born. 2008 Announced new brand identity and honoured to receive the Third-Class Independence Medal. Stage 3 (2009 - 2018): Making Exploits 2009 Listing shares on HoSE, the first and only jewellery company to be listed on the stock exchange to date. 08/2009 Established CAO Fashion One Member Limited Liability Company. 2012 Inauguration of PNJ Production Enterprise (PNJP) and orientation to become a Jewelry retailer 2013 Building the mission of “Honoring true values”. 2016, PNJ joined the Vietnam Business Council for Sustainable Development. In 2017, it gained ASEAN Outstanding Enterprise and Top 3 Asian Retailers ranked by JNA, etc. In 2018, Phu Nhuan Joint Stock Company celebrated the 30th anniversary of the journey of keeping the golden faith. Sustainable Development Report won the first prize in Asia with items in accordance with 17 United Nations Sustainable Development criteria. Stage 4 (2019 - 2022): Shining to Last In 2019, PNJ launched Disney PNJ in 50 big selected stores in Nov 2019. By collaboration with Disney - a renowned worldwide brand with endless inspiration and a powerful story - we aim to strengthen and lift the market leadership of PNJ in Vietnam; create new product offerings for PNJ retail by leveraging well-known fictional characters of worldwide renowned Disney brands; bring the magical world to life through creativity, sophisticated design & perfectly crafted jewellery inspired by the magical characters that people feel related to. In 2020, PNJ announced its new vision, officially becoming the most outstanding enterprise in the Asia-Pacific jewellery industry, valued at 93.1 million USD by Forbes Vietnam. Being an enterprise for five consecutive years in the top 10 sustainable development enterprises in Vietnam Page 5 In 2021, PNJ was honoured as the Best Jewelry Manufacturer and Crafter in 2021 - Jewelry World Award JWA. Top 10 Enterprises meeting business culture standards according to the criteria directed by the Prime Minister. Top 2 sustainable development enterprises in the Trade and Service industry. In 2022, Top 5 "Listed Company with Good Governance 2022", Top 20 Sustainable Development Enterprises on HoSE (2022), Top 1 Trade and Service Division in 100 Sustainable Development Companies in Vietnam (2022), Human Resources Award for Sustainable Development Vietnam creates HR Award (2022). 1.3. Financial ratios of recent years Table 1. Financial ratios of PNJ in 2016 - 2021 Criteria 2016 2017 2018 2019 2020 2021 EPS (thousand dong) 4.38 6.43 6.48 4.9 4.31 4.2 BV (thousand dong) 15.27 27.28 22.43 20.32 23.03 26.42 P/E 15.18 21.31 14.38 17.55 18.79 22.9 ROA (%) 12.56 16.14 14.91 13.88 12.61 9.69 ROE (%) 30.03 24.58 25.63 26.08 20.4 17.11 ROS (%) 5.26 6.6 6.59 7.02 6.11 5.26 DAR (%) 58.18 34.34 41.83 46.79 38.21 43.38 GOS (%) 16.48 17.42 19.07 20.36 19.61 18.41 (Source: Cafef.vn) Page 6 CHAPTER 2: CORPORATE GOVERNANCE ANALYSIS 2.1. Analysing factors shaping quality of governance system in Vietnam 2.1.1. Efficiency of local capital markets The country's capital market can significantly impact a firm’s governance practices by imposing specific rules and regulations. Whilst the legal and regulatory structures are crucial, the capital market, with adequate transparency and accountability in place, can ultimately reward or punish firms for their governance practices (Drobetz et al., 2004). At the initial stage (2000–2005), Vietnam’s stock market capitalisation was only approximately 1% of GDP. As of June 2020, the stock market's capitalisation reached almost VND 4,000 trillion, which is equivalent to around 65% of GDP. Vietnam's market capitalisation accounted for 171.911 USD billion in October 2023 (Figure 1), compared with a percentage of 191.809 USD billion in the previous month. The stock market has played a pivotal role in allocating medium-to-long-term capital for economic growth. Figure 1. Vietnam's stock market capitalisation (Nov 22 - Oct 23) (Source: CEIC Data) The government bond market was officially launched in 2009, bringing all bidding activities and government bonds trading to the Hanoi Stock Exchange (HNX). Over the past 14 years, the legislative system for the government bond market has Page 7 dramatically enhanced and introduced several market mechanisms to strengthen the functioning of the domestic bond market. By September 2023, the government bonds’s capitalisation reached roughly 95.23 USD billion, or 23.29% of GDP (Figure 2). Currently, the Vietnamese market is classified by MSCI as a frontier market, in which the biggest obstacle for Vietnam to become an emerging market can be attributed to the foreign ownership limit (FOL). Figure 2. Size of Local Currency Bond Market in % of GDP (Sources: AsianBondsOnline and Vietnam Ministry of Finance) Research on the Vietnamese capital market is extremely limited, mainly due to its short existence – the first stock exchange in the country was established in 2000. Vietnam's stock market is considered a thin-trading market (Dong et al., 2010), where asymmetric severe information and insider trading exist, particularly for the sake of informed investors (Tran, 2011). Weak corporate governance with high ownership concentration by family or government and low foreign ownership is well characterised by the market in Vietnam. As shareholders can not rely on inefficient markets for corporate control and managerial punishment, businesses have to search for alternative sources of financing for growth. At that time, low stock price synchronicity in the Vietnamese stock market was associated with an ineffective corporate governance system, which limited transparency to the market forces. Surprisingly, Gupta et al. (2014) tested daily, weekly, monthly, and quarterly data and concluded that the Vietnamese stock market is weak-form efficient, at least in Page 8 the later period. Thanh (2013) adheres to the same point of view, studying the Vietnamese stock market from 2009–2012 and concluding that a weak form of 6 effectiveness had been achieved. Despite the impact of COVID-19 in 2021, Vietnam’s stock market achieved specific positive results, attracting investors internationally and domestically, which in turn concludes that the effectiveness of financial regulations now exhibits the explanatory force of stock market returns. 2.1.2. The extent to which the legal system protects all shareholders Business owners are primarily concerned with protecting their property against expropriation, the predictability of how claims will be resolved under the law, the enforceability of contracts, and the efficiency and honesty of the judicial system. Such disciplinary mechanisms will only constrain agency issues if the legal regime is corrupt or can be relied upon to provide adequate protection. Vietnamese law has changed considerably from overly protective of majority shareholders to more protective of minority shareholders. The newly adopted Law on Enterprises (LOE) 2020, Law on Securities (LOS) 2019 and their guiding regulations have strengthened the tools for enhancing shareholder activism, in which minority shareholders, hedge fund or venture capital investors may take advantage of many newly introduced tools and mechanisms to act in their interests or those of the company. Accordingly, the LOE (2020) and the LOS (2019) aim to give shareholders more power to supervise the board and counterbalance the board’s governing authority. Also, the new Law on Securities promotes transparency in day-to-day management, detailing reporting and disclosure obligations for public companies, listed institutions, securities firms, fund management companies, the Securities Trading Center, and the Securities Exchange. Companies operating in countries where the legal system protects minority shareholders’ interests would have the stock market evaluated higher than those who do business in nations that are lax with regulations. 2.1.3. Enforcement of regulations A country's legal system determines the corporate governance structure concerning the rules prescribed for ownership and board structures, mergers, seven liquidations, and shareholders’ rights. According to the report of the World Bank Page 9 (2006), the corporate governance system in Vietnam is in the early stages of development and exhibits less developed and enforced regulations. Moreover, the legal protection of the firm’s stakeholders in Vietnam has been limited due to the discrepancies in the interpretation of the legal systems. The New Law (effective from January 1st, 2021) is expected to make a breakthrough in improving corporate governance, enhancing enterprises' initiatives, and creating favourable conditions for foreign-invested enterprises to operate in Vietnam. In Vietnam, the principal sources governing corporate governance requirements for companies are listed as follows: ● The Law on Enterprises 2020 (LOE) governs the establishment, management, restructuring, dissolution and other related activities of enterprises; ● The Law on Securities 2019 (LOS) governs the activities of public companies, including public offering, listing, trading and investing securities; ● The Vietnam Corporate Governance Code of Best Practice for Public Companies 2019 (CG Code) was developed by the State Securities Commission (SSC), with primary technical support from the International Finance Corporation; ● Decree 155/2020/ND-CP (Decree 155) dated December 31st 2020, of the Government guiding the LOS, with a chapter specifically focused on corporate governance of public companies; ● Circular 116/2020/TT-BTC (Circular 116) dated December 31st 2020, of the Minister of Finance guiding articles on corporate governance applicable to listed companies in Decree No. 155/2020/ND-CP; The enforcement of these current laws and regulations contributes to the improved quality of financial products the quality of enterprises listed on the stock market, and meets in-depth international economic integration requirements. Also, Vietnamese government officials are committed to enforcing policies and procedures fairly and consistently so that the securities market operates firmly, safely, professionally, and modernly. Page 10 2.1.4. Societal and cultural values Managerial behaviour is significantly shaped by society and culture, in which activities that are deemed acceptable in some societies are judged inappropriate in others. Not only does cultural value exert considerable influence on the willingness of executives to engage in activities and the likelihood of self-serving behaviour, but it also affects the relationship between the corporation and its stakeholders. Despite being complicated to quantify, these values play a substantial role in developing governance systems. According to the theory of the famous social psychologist Geert Hofstede, a culture can be evaluated based on six cultural dimensions (Figure 4). Figure 3. Geert Hofstede’s cultural dimension theory Figure 4 illustrates an overview of Vietnamese culture from an academic point of view of Hofstede's cultural dimensions theory. Vietnamese people accept a hierarchical order in which everybody has a place and needs no further justification. Also, Vietnamese society fosters strong relationships and values equality, solidarity and quality in their working lives, which means that female representation on boards is lower in highly masculine cultures. Moreover, it is crucial for the company to assure Page 11 stakeholders that the board of directors is adequately addressing their concerns and needs. Practically, many Vietnamese consider their co-workers a “second home” and care a lot about what happens there, even beyond a pure “work” context. Moreover, in Vietnam, hard work is undertaken when necessary but not for its own sake, and developing long-term relationships is critical to being successful in Vietnam. Last but not least, Vietnam adheres to long-standing traditions and beliefs and is persistent in achieving the goals set. Lastly, the culture of Vietnam is characterised as restrained and pessimistic due to the fact that people do not put much emphasis on leisure time and control the gratification of their desires. Figure 4. The Geert Hofsede’s score for each cultural dimension of Vietnam 2.2. Board of Directors: Duties and Liabilities 2.2.1. Organisational and Managerial Structure PNJ follows a one-tier board, with the General Meeting of Shareholders, the Board of Directors, and the Director/General Director. When a listed company Page 12 chooses a one-tier option, at least 20 per cent of the directors are independent directors, and there is an internal auditing board under the board of directors (clause 1.b, article 137 of Law on Enterprises 2020). In this case, independent BOD members and the audit committee represent supervisory functions by monitoring the company performance of management control. Companies take advantage of a one-tier board structure to enjoy the enhanced superior flow of information, faster decision making and reduced bureaucracy, as well as improve the board’s better knowledge and participation in the corporation. Thus, non-executives can quickly evaluate information and objectively supervise management in contrast to dual board structure. However, some demerits of the one-tier board exist, such as the concentration of power in the hands of a few people, the ‘boys club’ syndrome, etc. Figure 5. Organisational and Managerial Framework of PNJ (Source: PNJ's Annual Report 2022) 2.2.2. The operation of the Board The board of Directors is supposed to perform both advisory and supervisory roles, including consulting with management on the company's strategic and operational direction and monitoring management for the sake of stockholders. Page 13 Table 2. PNJ’s Board of Directors Full name Positions Appointment Mrs. Cao Thi Ngoc Dung Chairperson of BOD 2014 Chairperson of the Subcommittee Mr. Le Tri Thong Vice Chairman of BOD cum CEO 27/04/2017 Mr. Nguyen Tuan Hai Member of the BOD 10/06/2020 Member of Audit Committee Mrs. Tran Phuong Ngoc Thao Member of BOD 10/06/2020 Chairperson of the Subcommittee Mr. Dao Trung Kien Member of the BOD 16/04/2022 Senior Director of Operations Mrs. Dang Thi Lai Member of the BOD 20/04/2019 Senior Director of Finance Mrs. Huynh Thi Xuan Lien Member of the BOD 21/04/2018 Member of Audit Committee Mrs. Tieu Yen Trinh Independent member of the BOD 10/06/2020 Chairperson of the Subcommittee Mr. Le Quang Phuc Independent Member of the BOD 02/04/2016 Chairperson of Audit Committee (Source: PNJ's Annual Report 2022) Therefore, there is one vacancy on the Board of Directors since the company has not found a suitable candidate for the remaining position at the upcoming AGM since Mr. Le Huu Hanh resigned from the BOD. PNJ’s BOD had three independent members, accounting for a third of the total number of BOD members, including Mrs. Tieu Yen Trinh, Mr. Nguyen Tuan Hai and Mr. Le Quang Phuc. Consequently, the Page 14 independent BOD members at PNJ have the capacity to promote the independent judgment of all BOD members and the integrity of the governance system at PNJ. According to Article 39: Rights and Obligations of the Board of Directors of PNJ’s Charter of Organisation and Operation, BOD are required to: ● Deciding on strategies, medium-term development plans and annual business plans and budgets of the Company; ● Organising and implementing the investment plans, and development strategies of the Company; ● Making decisions on the business development and production plans and the annual budget; ● Submitting the annual settlement report to the General Meeting of Shareholders (GMS); ● Approving the agenda, and the content of documents for the GMS, convening the General Meeting of Shareholders or implementing the procedures of opinion collection for being approved at the GMS; ● Identifying the operation objectives on the basis of the strategic objectives approved by the General Meeting of shareholders; ● Appointing, dismissing, removing, and determining the salary and other benefits for the General Director, Operating manager, managers of departments, Chief Accountant, and other executives under the admission of the Board of Directors; ● Make decisions on the organisational structure of the Company and the internal management regulations of the Company; ● Solving the complaints of the Company to the executives as well as the decision on selecting the representative of the Company to solve the issues related to the legal procedures against such executives ● Proposing the types of stock to be issued and the total number of shares issued by each type; Page 15 ● Proposing the issuance of bonds, convertible bonds into stocks, and other warrants, helping the holders buy stocks at a predetermined price; ● Making a decision on the offering price of bonds, stocks and convertible securities in case it is authorised by the GMS; ● Appointing or dismissing the General Director or the executives or the representative of the Company if the Board of Directors thinks that it is in the supreme interest of the Company. The dismissal, as mentioned above, is not contrary to the contractual rights of the dismissed person (if any); ● Proposing the annual dividend rate and determining the temporary dividend rate; organise the dividend payment; ● Proposing the restructuring or dissolution of the Company. In addition to the duties as specified in the Company’s Charter, Regulation on operation of the Board of Directors and CG Code point out that each member of the Board of Directors must: ● To attend all meetings of the BOD and comment on the raised Issues; ● To promptly and thoroughly inform the BOD of the remunerations paid by the subsidiary, associate companies, and other organisations of the Company; ● To disclose information when trading shares of the Company in accordance with the law. 2.2.3. The Board's Committee There are four committees, including the Audit Committee (under it is the Board of Internal Audit), the Strategy - Finance Sub-Committee, the Human Resources - Remuneration Sub-Committee and the Environmental - Social Governance (ESG) Sub-Committee. The main tasks and the roles of these committees are as follows: ● Audit Committee: Supervising the financial statements preparation and presentation and control procedures related to this process; Ensuring control effectiveness in operation, finance and legal, the codes in business, including Page 16 transactions with stakeholders; Supervising and guiding the Internal Audit Committee. ● Strategy - Finance Sub-Committee: Consulting and advising on issues of development and business strategy, finance and bonus and salary policy of the whole Group; Consulting and advising on policy development and solving problems of short, medium and long-term investment strategies, investment risk management, research/appraisal/evaluation of investments under the BOD’s competence. ● Human Resources - Remuneration Sub-Committee: Established on March 25, 2022, the Subcommittee has completed its staffing and implemented a project on human resources, including human resource development planning, compensation policies, and succession planning. ● Environmental - Social - Governance (ESG) Sub-Committee: The subcommittee determines the specific governance model for the ESG system, specifically the assignment of tasks, the form of coordination between the BOD, the ESG Subcommittee, the BM and the ESG Department. 2.3. Board of Directors: Structure and Consequences 2.3.1. Board’s Independence 2.3.1.1. Independence of Chairperson Mrs. Cao Thi Ngoc Dung (Bachelor of Commerce, University of Economics Ho Chi Minh City; Professional experience: Economics, Finance, Trade) is the founder and has held the Chairwoman of the Board of Directors and CEO position from 2004 to 2018. Since April 2018, she has been the Chairwoman of the Board of Directors of Phu Nhuan Jewelry Joint Stock Company (PNJ) and Chairwoman of the Supervisory Board of PNJ Jewelry Manufacturing and Trading Limited Liability Company (PNJP). In addition to PNJ, she has also served as Vice Chairwoman of the Vietnam Association of Women Entrepreneurs (VAWE) since 2014, and Chairwoman of the Ho Chi Minh City Women Entrepreneurs Association (HAWEE) since 2015. Before founding PNJ, she worked at Vietnam Dai Viet Energy Joint Stock Company, Page 17 Dong A Real Estate Joint Stock Company, Dong A Commercial Joint Stock Bank, Phu Nhuan Trading Company, and Phu Gia Credit Center. The chairperson is an executive elected by a company's board of directors and must not concurrently act as the General Director (Company’s Charter). The chairman sets the agenda, presides over the board of directors' meetings, ensures that meetings run smoothly, participates in or leads the discussion of several high-level items, and coordinates actions of board committees. Also, a chairman establishes good corporate governance practices and promotes the highest standards of integrity, probity and corporate governance, particularly at the board level. To ensure the chairman acts in an independent manner, internationally recognised governance codes state that the chairman should not have previously been the CEO of the company. The chairman's independence is paramount to successfully implementing good corporate governance practices at the board level. Having an independent chairman, the company is expected to gain several potential benefits, including a more precise separation of responsibility between the board and management, lessened conflicts in the areas of CEO performance evaluation, executive compensation, long-term succession planning, and the recruitment of independent directors, and more time for the CEO to concentrate completely on the strategy, operations, and culture of the company. However, having an independent chairperson can also cause several potential disadvantages, including the information gap. 2.3.1.2. Lead Independent Director The primary function of a lead independent director is to provide leadership and advice to the board without detracting from the chairman's authority when the chairman has a conflict of interest. However, the PNJ’s chairwoman - Mrs. Cao Thi Ngoc Dung - meets all the criteria for independence or being non-executive, there is no point in appointing the lead independent director. 2.3.1.3. Outside (Non-executive) Directors In accordance with Article 13.2 of Decree 71/2017/ND-CP, the public company Page 18 choosing a one-tier option must ensure that a minimum of one-third (⅓) of the members of the Board of Directors shall be non-executive members. In PNJ case, there are six (06) non-executive directors appointed at the 2022 AGM. Many studies argue that increasing the number of non-executive directors on the board can alleviate agency problems, and improve firm performance thanks to their expertise, prestige, and contacts (Grace et al. 1995; Cotter et al. 1997). Also, non-executive directors are convinced to be better suited to fulfil the advisory and monitoring functions of the board than inside directors. Non-executive directors tend to support less risky projects or pursue risk-reducing corporate diversification strategies in order to prevent losses and protect the image of the firm (Pathan, 2009). However, a high non-executive ratio may reduce firm performance and thus lead to more risk due to over-supervision (Baysinger and Butler, 1985), lack of specific investment knowledge and experience (Raheja, 2005), or a lack of actual independence (Demb and Neubauer, 1992). 2.3.1.4. Independence Standards Independence is defined as having no material relationship with the listed company (either directly or as a partner, shareholder, or officer of an organisation that has a relationship with the company). Where a listed company follows a one-tier option, there must be a balance in independent directors such that at least one-fifth of the directors must be independent directors (Article 13.5 of Decree 71/2017/ND-CP). Independent members are subject to a number of restrictions, as follows: a) Employed within the same corporate group nor receive any compensation; b) Hold more than 1 per cent of the voting shares of the company; c) Have been a manager (including a BOD or SB member) in the past 5 years; d) Be a relative of a major shareholder; nor e) Be a manager of any subsidiary. Furthermore, independent members may not serve in independent positions for more than two terms in a row. Also, a Board of Directors member of a public company is not allowed to hold any position on the board of more than five other companies. These standards are intended to ensure that directors execute their duties Page 19 with independent judgment. 2.3.1.5. Independent Committee of the Board The board of directors must be supplemented with specialist committees with special duties (e.g. audit, remuneration , nomination, and governance) (Article 17.1 of Decree 71/2017/ND-CP). Independent members of the Board of Directors or Non-Executive members of the BOD shall make up a majority of the committee, and one of these members shall be designated as the President of the Committee under a decision of the Board of Directors. PNJ’s BOD has formed four sub-board committees, namely the Audit Committee, Strategy - Finance Sub-Committee, Human Resources - Remuneration Sub-Committee and Environmental - Social - Governance (ESG) Sub-Committee to assist it in carrying out the Board of Directors’s activities. Table 3. Structure of the Audit Committee No. Name Positions 1 Mr. Le Quang Phuc Chairperson of Audit Committee 2 Mr. Nguyen Tuan Hai Member of Audit Committee 3 Mrs. Huynh Thi Xuan Lien Member of Audit Committee (Source: PNJ's Annual Report 2022) Table 4. Structure of Strategy - Finance Sub-Committee No. Name Positions 1 Mrs. Cao Thi Ngoc Dung Chairperson of Sub-Committee 2 Mr. Le Tri Thong Vice Chairperson of Sub-Committee 3 Mrs. Tran Phuong Ngoc Thao Sub-Committee Member 4 Mr. Nguyen Tuan Hai Sub-Committee Member 5 Mr. Dao Trung Kien Sub-Committee Member (Source: PNJ's Annual Report 2022) Page 20 Table 5. Structure of the Human Resources and Remuneration Sub-Committee No. Name Positions 1 Mrs. Tieu Yen Trinh Chairperson of Sub-Committee 2 Mrs. Tran Phuong Ngoc Thao Sub-Committee Member 3 Mr. Le Tri Thong Sub-Committee Member (Source: PNJ's Annual Report 2022) Table 6. Structure of the ESG Sub-Committee No. Name Positions 1 Mrs. Tran Phuong Ngoc Thao Chairperson of Sub-Committee 2 Mrs. Huynh Thi Xuan Lien Sub-Committee Member 3 Mr. Le Quang Phuc Sub-Committee Member (Source: PNJ's Annual Report 2022) 2.3.1.6 Representation on the board by selected constituents In Vietnam, representation on the board by employee representation is not required. In accordance with the Labour Code 2019: Employee representation means an internal organisation voluntarily established by employees of an employer which protects the employees’ legitimate rights and interests in labour relations through collective bargaining or other methods prescribed by labour laws. Although audit committees are not required to include an audit committee financial expert, it is considered beneficial for at least one member to qualify as an expert to avoid disclosing the reasons why there is none. Accordingly, the director is required to have an understanding of accounting principles, the preparation of financial statements, internal controls, and audit committee functions. In the case of PNJ, the Audit Committee is composed of three members with some changes in 2022, in which, respectively, Mr. Le Quang Phuc (Bachelor of Civil Engineering, Danang University of Technology Master of Business Administration, Washington State University, USA; Professional experience: Education, Construction, Page 21 Business Management Consulting), Mr. Nguyen Tuan Hai (Master of International Business Administration, University of Irvine, USA; Professional experience: Financial Investment, Real Estate, Hotel and Tourism Services) and Mrs. Huynh Thi Xuan Lien (Bachelor's degree in Marketing, Ho Chi Minh City University of Economics; Professional experience: Retail, FMCG, Strategic marketing consulting, Services). 2.3.2. The Size and the Structure of the Board of Directors 2.3.2.1. Board Size Picture 1. PNJ’s Board of Directors (Source: PNJ's Annual Report 2022) The size and composition of the Board of Directors are reviewed from time to time by the Nomination Committee, which seeks to ensure that the size of the board is conducive to practical discussion and decision-making and that the board has a 20 appropriate number of independent directors. In PNJ’s 2022 AGM, the number of directors decreased from ten members to nine members. Accordingly, PNJ’s BOD in 2023 includes nine members without a Supervisory Board (Picture 1). Precisely, PNJ’s Board of Directors currently consists of three executive members and six non-executive members, The non-executive members meet all prerequisites to effectively participate and assist the BOD in making objectives and independent judgments regarding the company’s operation, ensuring appropriate control and balance mechanism. Page 22 Having been considered to be a “complex” company, PNJ might benefit from large boards since they bring more information to the decision-making process and more resources to dedicate to both oversight and advisory functions. In other words, they allow for greater board specialisation through the diversity of director experience and functional committees. While a giant board can accommodate the need for independence and diversity, it often lacks the time for all directors to share their ideas and reduces board member engagement. 2.3.2.2. Board Diversity PNJ’s large board size provides more opportunities for diversity and a culture of inclusiveness. In other words, the larger the board is, the greater the range of viewpoints and ideas are, which can lead to more thorough and thoughtful consideration of the issues. Through remarkable changes to its structure, PNJ attempted to diversify the experience of its membership, provide better management and control, and recruit independent and diverse directors. According to the self-assessment of PNJ, the Board of Directors has fulfilled all the company’s requirements in competency and professionalism, including the diversity of knowledge and experience in corporate management (Picture 2). Picture 2. PNJ's Self-Assessment about the diversity of BOD (Source: PNJ's Annual Report 2022) As a result, a diverse board benefits PNJ with a more responsive and effective Page 23 board with high involvement with the community and a low tendency towards groupthink. Also, board diversity broadens the board’s perspective on the economic, political or social problems and strengthens grantmaking as it is an essential social value consistent with equality. Furthermore, since boards exist to serve the best interests of shareholders, it makes sense that board membership should reflect the diversity of those same shareholders. However, social psychologists have shown that heterogeneous groups exhibit lower levels of teamwork, less information sharing, increased conflict, and an inability to agree upon common goals. 2.3.2.3. Board with Female Directors PNJ’s Board of Directors now has five female directors, making up more than 55% of the total number of incumbent BOD members, reflecting gender diversity. Consequently, PNJ might take advantage of achieving gender diversity as follows: ● Hiring more women provides access to a broader pool of talent; ● Having more women in the boardroom minimises the adverse effects of groupthink, increases cognitive diversity, contributes to a more robust decision; ● More excellent female representation leads to more flexible leadership as they are seen as less command-oriented and socially responsible, not only in the boardroom but also in relationships with employees; ● Boards with greater numbers of women tend to have better board governance; ● More excellent female representation creates a more transparent working environment for monitoring responsibilities; ● Gender-diverse firms were also seen to have a more positive social impact inside and outside the firm in areas such as corporate social responsibility (CSR), community engagement, and better corporate governance practices (e.g. internal controls, transparency, ethics and compliance). 2.3.2.4. Busy Board It can be observed that directors serving on the boards of larger firms tend to hold multiple directorships. Critics claimed that directors who sit on multiple boards Page 24 were increasingly being blamed for poor performance as they are less likely to attend meetings, challenge management, and have the potential to be lax in their oversight. On the other hand, their diverse skills and experience can bring real value to a business, such as first-hand access to important information about related companies or broad social and professional networks for recruiting directors. Table 7. Busy board of PNJ Full name Positions in other company Mr. Nguyen Tuan Hai Chairperson of BOD of Alphanam JSC Mrs. Tieu Yen Trinh CEO of Talentnet JSC Independent member of BOD of VNM Mr. Le Quang Phuc Member of BOD/Audit Committee of PDR Member of BOD SRF (Source: Cafef.vn) Despite having several busy directors, it can be observed from the report on Meetings of the Board of Directors in 2022 that the Board of Directors successfully held the Annual General Meeting of Shareholders with an attendance rate of 100%. Picture 2. PNJ's Self-Assessment about the diversity of BOD (Source: PNJ's Annual Report 2022) Page 25 2.3.2.5. Interlocked Boards An interlocked board is one in which an executive of firm A sits on the board of firm B, and an executive of firm B serves on the board of firm A. In the case of PNJ, there is one interlocked director, Mrs. Tieu Yen Trinh. Connected directorships help create a network among directors that can lead to increased information flow and better decision-making. Adversely, obvious drawbacks exist in this arrangement, such that interlocking can become anticompetitive if proprietary information is shared among competing firms for colluding on market actions. Furthermore, interlocks can compromise the objectivity of directors and weaken their monitoring capability. Page 26 CHAPTER 3: CONCLUSION AND RECOMMENDATIONS 3.1. Conclusion Through a year full of turbulence, all achievements in 2022 ended the 5-year journey (2017 - 2022). PNJ’s Board of Directors reviewed and concluded that the CEO and the Board of Management had made exceptional efforts to position themselves in the global fine jewellery industry and completed the tasks assigned in 2021 while strictly observing current laws and the Company’s regulations. Notably, PNJ continued doing business with the most respect and harmony to stakeholders' interests, applying good governance practices, complying with ESG standards, etc. In particular, the key activities were focused on increasing the transparency in the transactions between PNJ and partners. Moreover, corporate governance appears to be a key to PNJ’s long-term strategy and growth, as they have established a robust corporate governance framework in sync with international best practices. Not failing to mention, PNJ's key activities focus on increasing transparency in transactions and other information disclosures. Consequently, the increased accountability of Phu Nhuan Jewellery Joint Stock Company’s board and management helps it stand firm against challenges in regional integration, maintain its competitive capacity, gain shareholders’ confidence and attract more foreign investment. 3.2. Recommendations After analysing and evaluating the quality of Phu Nhuan Joint Stock Company’s management and control environment, here are some recommendations for enhancing the stable system of PNJ’s corporate governance. PNJ should maintain and strengthen its governance systems with reasonable remuneration policies; promote the role of the independent member of BOD and other committees working under BOD; select one more person into the BOD to increase the size of the BOD for better decision-making in the future and in its long-term strategies. Page 27 REFERENCES Charter of Phu Nhuan Jewellery Joint Stock Company (PNJ) 2023. Regulation on Operation of the Board of Directors of the Phu Nhuan Jewellery Joint Stock Company 2022. Law on Securities 26th November 2019. Law on Enterprises dated 17th June 2020. Decree No. 155/2020/NĐ-CP, dated December 31st 2020, of the Government, stipulates in detail the implementation of some Articles of the Law on Securities. Circular No. 116/2020/TT-BTC on 31/12/2020 of the Minister of Finance guiding articles on corporate governance applicable to public companies in Decree No. 155/2020/ND-CP on 31/12/2020 of the Government stipulating in detail the implementation of some Articles of the Law on Securities (“Circular 116”). Annual Report of Phu Nhuan Jewellery Joint Stock Company 2021. Annual Report of Phu Nhuan Jewellery Joint Stock Company 2020. Tho et al. (2020). The monitoring role of non-executive directors in Vietnam from a return-volatility perspective. Economic Annals 2020, Volume 65, Issue 224.