1. Residential Status:
a. Homeowner
b. Renting
c. Living with Family
d. Other (Please specify): __________
2. Type of Property:
a. Villa
b. Apartment
c. Duplex
d. Other (Please specify): __________
3. Are you responsible for property maintenance?
a. Yes
b. No
4. How much are you paying for maintenance annually?
a. 0 – 2500 SAR
b. 2500 – 5000 SAR
c. 5000 – 10000 SAR
d. Above 10000 SAR
5. Would you consider outsourcing maintenance and cleaning services?
a. Yes, Why?
b. No, Why?
6. What are your major issues in maintaining your property?
a. Prices
b. Availability
c. Resources
d. Quality of Providers: Skilled Workforce
e. Slow Response Time
f. Convenience
g. Lack of Transparency
h. Unresolved Complaints
i. Maintenance Delays
j. Billing Errors
7. What services would you expect from a property management company? (Select all that
apply)
a. Rent Collection
b. Tenant Screening
c. Maintenance and Repairs
d. Lease Management
e. Marketing and Advertising
8. How would you rate the overall cleanliness and maintenance of the common areas in
your multi-unit housing?
a. Excellent
b. Good
c. Poor
d. Average
e. Very Poor
9. Safety and Security in Multi-Unit Housing:
a. Yes
b. No
10. Preferred Security Measures: [Allow selection of multiple options]
a. CCTV
b. Security Gard
c. Hotline
d. Secur Entrance with access control system
11. Additional Services Desired from Property Management:
a. Online Rent Payment
b. Package Delivery Service
c. Community Events
d. On-site Management Office
e. 24/7 Maintenance Hotline
12. Interest in Maintenance Company Managing Multi-Unit Housing:
a. Yes
b. No
13. Satisfaction with Current Apartment/Unit Maintenance:
a. Very Satisfied
b. Satisfied
c. Neutral
d. Dissatisfied
e. Very Dissatisfied
14. Important Maintenance Services Desired from a Maintenance Company: [Allow
selection of multiple options]
15. Frequency of Maintenance Issues in Multi-Unit Housing:
a. Frequently
b. Occasionally
c. Rarely
d. Never
16. Willingness to Pay Extra for Maintenance Company Management:
a. Yes
b. No
c. Depends on Cost
17. Factors Influencing Decision to Hire a Maintenance Company: [Allow selection of
multiple options]
18. Likelihood to Recommend a Maintenance Company for Multi-Unit Housing:
a. Definitely
b. Probably
c. Not Sure
d. Probably Not
e. Definitely Not