COUNTERMEASURES TO DEAL
WITH QUICKBOOKS ERROR 15215
QUICKBOOKS ERROR 15215
QuickBooks payroll service is renowned for the accurate tax calculation and
management of employee salaries. However, users can sometimes face trouble
due to QuickBooks Error 15215 coming up during the payroll service update. If
you also fail to download the latest tax table on your QB due to this error, go
through this blog to discover its causes and the methods to eliminate it from your
computer.
Let our QB support team assist you with the troubleshooting by giving them
a call at 1-855-738-2784.
Potential triggers for QuickBooks update error 15215
You mostly run into 15XXX series errors while downloading or installing the latest payroll tax table updates in
QuickBooks. The conditions that cause this payroll update error to develop on your QB are discussed below
QuickBooks is suffering internally due to minor glitches that develop due to the software’s partial
installation on your PC.

You are not an active payroll service user due to an expired service subscription or incorrect service key
entered in the software.

QuickBooks files stored in the CPS folder are damaged or the software fails to access them due to lack
of folder permissions.
Simple way to remove QuickBooks Desktop error 15215
You cannot successfully finish the payroll service update after this error influences your QuickBooks. The
techniques you need to resolve the payroll issue are mentioned below in detail-
Solution 1- Ensure you are subscribed to the payroll and the service
key is correct
Payroll errors generally develop due to inactive subscription to the payroll service. This can happen if you do not
renew your subscription on the assigned date or if billing issues occur at the time of payment. This makes you an
unauthorized user of the payroll service, and you’ll face problems downloading the payroll updates or running the
payroll tasks. You must also check that the payroll service key is correctly entered, which can also be a reason for
this payroll error. Apply these steps1. Open your QuickBooks and click the Employees menu you see at the top.
2. Select My Payroll Service in the drop-down list and click the Manage Payroll service in the next section.
3. Sign in to the CAMPS portal if the software prompts and check that your payroll service name is correct.
4. Click the Edit option to verify your service key and re-enter it if it’s incorrect.
5. If the service status appears as Cancelled, click the Resubscribe option and follow the instructions to
reactivate your payroll service.
If the payroll error comes up again after reactivating the service, move to the next solution.
Solution 2- Repair your QBDT with the help of the Quick Fix My
Program tool
QuickBooks payroll updates can sometimes fail due to minor glitches and bugs that randomly develop if the software
isn’t installed correctly. You can easily get rid of them using the Quick Fix My Program tool, as shown below1. Run the QB tool hub application on your PC and click the Program Problems option.
2. Select Quick Fix My Program in the options and let the tool repair your QBDT entirely.
Conclusion
We are now at the end of this blog discussing the triggers for QuickBooks Error 15215 during the payroll
service updates. The techniques effective to deal with this error are also mentioned in the blog, and we
suggest you apply them on your PC to download the tax table updates without problems.
Talk to our QB support team at 1-855-738-2784 if you face problems using the
solutions.