STRATEGIC COMPENSATION A Human Resource Management Approach Chapter 5: Person-Focused Pay 5-1 Person-Focused Plans • Rewards employees for acquiring jobrelated – Competencies – Knowledge – Skills • Two main types – Pay-for-knowledge – Skill-based pay 5-2 Competency-Based Pay Programs • Pay-for-knowledge: reward managerial, service, or professional workers for successfully learning specific curricula • Skills-based: used mostly for employees who do physical work, increases these workers’ pay as they master new skills 5-3 Competency-Based Pay Programs • Reward employees for improving or acquiring new skills/knowledge • Horizontal skills: skills at the same level of responsibility or difficulty – Ex: clerical employees of a retail store trained to perform record-keeping tasks • Employee attendance records • Schedule salesperson’s work shifts • Master the use of office supplies for reordering 5-4 Pay Programs (cont’d) • Vertical skills: skills that are traditionally considered supervisory – Scheduling, coordinating, training, leading others • Depth of skills: level of expertise or specialization an employee possesses – HR professionals specialize in compensation: • • • • Job evaluation Salary survey analysis Market pay system designs Incentive (merit) pay system design 5-5 Vertical Skills • Works well for work teams – Service industry – Manufacturing industry • Employees – Learn functional skills – Perform managerial tasks 5-6 Competencies • Uniquely combined characteristics of the person that enables employees to fulfill job requirements well – Foundational competencies: workplace ethics, punctuality, academic quals, – Pers Eff: • Core competencies are derived from company’s strategic statements – Industry related – Industry wide • Occupation related competencies 5-7 Reasons for Adoption Reasons for adoption – Removes entitlement label – Connects pay to job-related abilities – Increases employee autonomy – Jobs require new and different worker skills – Technological innovations – Increased global competition 5-8 Person-Focused Pay Program Models • Stair step: the steps represent jobs from a particular job family that differ in terms of complexity; Trainee (contractual part) OJT, Cl room trg Tech-I Tech-II – core electives: Example of tech 1, tech 2 – Optional electives: • Skill block: applies to jobs within the same job family, but skills do not necessarily build on one another 5-9 Person-Focused Pay Program Models (cont’d) • Job-point accrual: encourages employees to develop skills and learn to perform jobs from different job families • Cross-departmental: promote staffing flexibility by training employees in one department with critical skills they would need to perform effectively in other departments 5-10 Stair-Step Model • Jobs from same job family • Jobs differ in complexity • Higher the step, greater the skills • Companies use separate models • Models designed to match jobs 5-11 Skill-Block Model • Applies to jobs in same job family • Employees expected to progress to increasingly complex jobs • Skills may not build on one another • Emphasizes horizontal and vertical skills 5-12 Job-Point Accrual Model • Applies to jobs from different job families • Creates organizational flexibility • Points are assigned to various skills • The higher the number of points, the higher the core compensation level 5-13 Cross-Departmental Model • Employees develop skills usable in other departments • Helps manage sporadic, short-term staffing shortages • Helps meet seasonal fluctuations – Ex: Holiday shopping rush 5-14 Contrasting Person-Focused Pay With Job-Based Pay Feature Person focused Job based Pay level determination Market basis for skill valuation Market basis for job valuation Base pay Awarded on how much an employee knows or on skill level Awarded on the value of compensable factors Base pay increases Awarded on an employee’s gain in knowledge or skills Awarded on attaining jobdefined goal Job promotion Awarded on an employee’s Awarded on exceeding skills base and proficiency on job performance past work standards Key advantage to employees Job variety and enrichment Perform work and receive pay for a defined job Key advantage to employers Work scheduling flexibility Easy pay system administration 5-15