INVENTORY MANAGEMENT Week 12 INVENTORY Is a stock or store of goods. Firms typically stock hundreds or even thousands of items in inventory, ranging from small things such as pencils, paper clips, screws, nuts, and bolts to large items such as machines, trucks, construction equipment, and airplanes. Thus, manufacturing firms carry supplies of raw materials, purchased parts, partially finished items, and finished goods, as well as spare parts for machines, tools, and other supplies. Department stores carry clothing, furniture, carpeting, stationery, appliances, gifts, cards, and toys. Some also stock sporting goods, paints, and tools. Hospitals stock drugs, surgical supplies, life-monitoring equipment, sheets Functions of Inventory 1. To meet anticipated demand. To provide a selection of goods for anticipated customer demand such inventories are typical in retail establishments. 2. To smooth production requirements. Firms that experience seasonal patterns in demand often build up inventories during off-season periods to meet overly high requirements during certain seasonal periods. These inventories are aptly named seasonal inventories Functions of Inventory 3. To decouple operations, manufacturing firms have used inventories as buffers between successive operations to maintain continuity of production that would otherwise be disrupted by events such as breakdowns of equipment and accidents that cause a portion of the operation to shut down temporarily 4. To protect against stockouts Delayed deliveries and unexpected increases in demand increase the risk of shortages. Delays can occur because of weather conditions, supplier stockouts, deliveries of wrong materials, quality problems, and so on. Functions of Inventory 5. To take advantage of order cycles or quantity discounts , To minimize purchasing and inventory costs, a firm often buys in quantities that exceed immediate requirements. This necessitates storing some or all of the purchased amount for later use 6. To hedge against price increases. Occasionally a firm will suspect that a substantial price increase is about to be made and purchase larger-than-normal amounts to avoid the increase. 7. To permit operations. The fact that production operations take a certain amount of time (i.e., they are not instantaneous) means that there will generally be some work-in process inventory. Types of Inventory Raw material inventory has been purchased but not processed. This inventory can be used to decouple (i.e., separate) suppliers from the production process. However, the preferred approach is to eliminate supplier variability in quality, quantity, or delivery time so that separation is not needed. Work-in-process (WIP) inventory is components or raw material that have undergone some change but are not completed. WIP exists because of the time it takes for a product to be made (called cycle time ). Reducing cycle time reduces inventory. Often this task is not difficult: during most of the time a product is “being made,” it is in fact sitting idle. Types of Inventory Finished-goods inventory (manufacturing firms) or merchandise (retail stores). is completed product awaiting shipment. Finished goods may be inventoried because future customer demands are unknown. Replacement parts, tools, and supplies. devoted to maintenance/repair/operating supplies necessary to keep machinery and processes productive. Goods-in-transit to warehouses or customers (pipeline inventory). OBJECTIVES OF INVENTORY CONTROL Inadequate control of inventories Understocking results in missed deliveries, lost sales, dissatisfied customers, and production bottlenecks; overstocking unnecessarily ties up funds that might be more productive elsewhere Inventory management has two main concerns. 1. The level of customer service, that is, to have the right goods, in sufficient quantities, in the right place, at the right time. 2. The costs of ordering and carrying inventories. The overall objective of inventory management is to achieve satisfactory levels of customer service while keeping inventory costs within reasonable bounds MEASUREMENT PERFORMANCE OF AN EFFECTIVE INVENTORY MANAGEMENT Managers have a number of measures of performance they can use to judge the effectiveness of inventory managem 1.customer satisfaction, which they might measure by the number and quantity of backorders and/or customer complaints. 2. inventory turnover, which is the ratio of annual cost of goods sold to average inventory investment. The turnover ratio indicates how many times a year the inventory is sold. Generally, the higher the ratio, the better, because that implies more efficient use of inventories OBJECTIVES OF INVENTORY CONTROL 3. Number of days of inventory on hand, a number that indicates the expected number of days of sales that can be supplied from existing inventory. Here, a balance is desirable; a high number of days might imply excess inventory, while a low number might imply a risk of running out of stock. Requirements for Effective lnventory Management Management has two basic functions concerning inventor One is to establish 'system of keeping track of items in inventory, is to make decisions about how much and when to order. To be effective, management must have the following: 1. A system to keep track of the inventory on hand and on order. 2. A reliable forecast of demand that includes an indication of possible forecast error. 3. Knowledge of lead times and lead time variability. 4. Reasonable estimates of inventory holding costs, ordering costs, and shortage costs. 5. A classification system for inventory items Classification System ABC Analysis approach classifying inventory according to some measure of importance and allocating control efforts accordingly. Typically, three classes of items are locating control efforts used: A (very important or fast moving), ( Very expensive) B (moderately important), ( Less Expensive) C (least important). ( Least Expensive) ABC Analysis To determine annual dollar volume for ABC analysis, we measure the annual demand of each inventory item times the cost per unit . Class A items are those on which the annual dollar volume is high. Although such items may represent only about 15% of the total inventory items, they represent 70% to 80% of the total dollar usage. Class B items are those inventory items of medium annual dollar volume. These items may represent about 30% of inventory items and 15% to 25% of the total value. Those with low annual dollar volume are Class C , which may represent only 5% of the annual dollar volume but about 55% of the total inventory items Inventory Counting System Periodic systems a physical count of items in inventory is made at periodic intervals (e.g., weekly, monthly) in order to decide how much to order of each item.. An advantage of this type of system is that orders for many items occur at the same time, which can result in economies in processing and shipping orders. There are also several disadvantages of periodic reviews. One is a lack of control between reviews. Another is the need to protect against shortages between review periods by carrying extra stock Inventory Counting System Perpetual inventory (also known as a continual system) keeps track of removals from inventory on a continuous basis, so the system can provide information on the current level of inventory for each item. One disadvantage of this approach is the added cost of record keeping. Moreover, a physical count of inventories must still be performed periodically to verify records Inventory Counting System A two-bin system,uses two containers for inventory. Items are withdrawn from the the first is empty. first bin until its contents are exhausted. It is then time to reorder. Sometimes an order card is placed at the bottom of the first bin. The second bin contains enough stock to satisfy expected demand until the order is filled, plus an extra cushion of stock that will reduce the chance of a stockout if the order is late or if usage is greater than expected. The advantage of this system is that there is no need to record each withdrawal from inventory; the disadvantage is that the reorder card may not be turned in for a variety of reasons (e.g., misplaced, the person responsible forgets to turn it in). Inventory Counting System Batch. -inventory records are collected periodically and entered into the system.n batch systems, a sudden surge in demand could result in reducing the amount of inventory below the reorder point between the periodic read-ins. Frequent batch collections can minimize that problem. On-line systems, the transactions are recorded immediately. The advantage of on-line systems is that they are always up-todate. I Inventory Counting System Supermarkets, discount stores, and department stores have always been major users of periodic counting systems. Today, most have switched to computerized checkout systems universal product code Bar using a laser scanning device that reads a universal product code (UPC), or bar code, code printed on a label that has printed on an item tag or on packaging. A typical grocery product code is illustrated here. Record Accuracy ● Record accuracy requires good incoming and outgoing record keeping as well as good security. ● Stockrooms will have limited access, good housekeeping, and storage areas that hold fixed amounts of inventory. ● In both manufacturing and retail facilities, bins, shelf space, and individual items must be stored and labeled accurately. ● Meaningful decisions about ordering, scheduling, and shipping, are made only when the firm knows what it has on hand. Cycle Count or Cycle COunting A continuing audit to thoroughly ensure and verify record inventories are accurate Cycle counting uses inventory classifications developed through ABC analysis. With cycle counting procedures, items are counted, records are verified, and inaccuracies are periodically documented. The cause of inaccuracies is then traced and appropriate remedial action taken to ensure integrity of the inventory system A items will be counted frequently, perhaps once a month; B items will be counted less frequently, perhaps once a quarter; and C items will be counted perhaps once every 6 months. Cycle Counting Another option is to cycle count items when they are reordered. also ha Advantages 1. Eliminates the shutdown and interruption of production necessary for annual physical inventories. 2. Eliminates annual inventory adjustments. 3. Trained personnel audit the accuracy of inventory. 4. Allows the cause of the errors to be identified and remedial action to be taken. 5. Maintains accurate inventory records. Service Inventories Although we may think of the service sector of our economy as not having inventory, that is seldom the case. Extensive inventory is held in wholesale and retail businesses, making inventory management crucial. In the food-service business, control of inventory is often the difference between success and failure. Moreover, inventory that is in transit or idle in a warehouse is lost value. Similarly, inventory damaged or stolen prior to sale is a loss. In retailing, inventory that is unaccounted for between receipt and time of sale is known as shrinkage .Shrinkage occurs from damage and theft as well as from sloppy paperwork.Pilferage is theft. Control of Service Inventories 1.Good personnel selection, training, and discipline: These are never easy but very necessary in food-service, wholesale, and retail operations, where employees have access to directly consumable merchandise. 2. Tight control of incoming shipments: This task is being addressed by many firms through the use of Universal Product Code (or bar code) and radio frequency ID (RFID) systems that read every incoming shipment and automatically check tallies against purchase orders. When properly designed, these systems—where each stock keeping unit (SKU; pronounced “skew”) has its own identifier—can be very hard to defeat. 3. Effective control of all goods leaving the facility: This job is accomplished with bar codes, RFID tags, or magnetic strips on merchandise, and via direct observation. Direct observation can be personnel stationed at exits (as at Costco and Sam’s Club wholesale stores) Inventory Models Independent vs. Dependent Demand Inventory control models assume that demand for an item is either independent of or dependent on the demand for other items. For example, the demand for refrigerators is independent of the demand for toaster ovens. However, the demand for toaster oven components is dependent on the requirements of toaster ovens. Independent Demand Holding cost The cost to keep or carry inventory in stock. costs associated with holding or “carrying” inventory over time. Therefore, holding costs also include obsolescence and costs related to storage, such as insurance, extra staffing, and interest payments. Ordering cost . The cost of the ordering process includes costs of supplies, forms, order processing, purchasing, clerical support, and so forth. When orders are being manufactured, ordering costs also exist, but they are a part of what is called setup costs. Independent Demand Setup cost is the cost to prepare a machine or process for manufacturing an order. This includes time and labor to clean and change tools or holders. Operations managers can lower ordering costs by reducing setup costs and by using such efficient procedures as electronic ordering and payment. In manufacturing environments, setup cost is highly correlated with setup time . Setups usually require a substantial amount of work even before a setup is actually performed at the work center. With proper planning, much of the preparation required by a setup can be done prior to shutting down the machine or process. Setup times can thus be reduced substantially. Machines and processes that traditionally have taken hours to set up are now being set up in less than a minute by the more imaginative world-class manufacturers. Reducing setup times is an excellent way to reduce inventory investment and to improve productivity Inventory Models for Independent Demand 1. Basic economic order quantity (EOQ) model 2. Production order quantity model 3. Quantity discount model Economic Order Quantity (EOQ) Model An inventory-control technique that minimizes the total of ordering and holding costs The economic order quantity (EOQ) model is one of the most commonly used inventorycontrol techniques. This technique is relatively easy to use but is based on several assumptions: 1. Demand for an item is known, reasonably constant, and independent of decisions for other items. 2. Lead time—that is, the time between placement and receipt of the order—is known and consistent. Economic Order Quantity (EOQ) Model 3. Receipt of inventory is instantaneous and complete. In other words, the inventory from an order arrives in one batch at one time. 4. Quantity discounts are not possible. 5. The only variable costs are the cost of setting up or placing an order (setup or ordering cost) and the cost of holding or storing inventory over time (holding or carrying cost). These costs were discussed in the previous section. 6. Stockouts (shortages) can be completely avoided if orders are placed at the right time. The objective of most inventory models is to minimize total costs. EOQ Assumptions 1. Only one product is involved 2. Annual Demand Requirement is known 3. Demand is spread evenly throughout the year so that the demand rate is reasonably constant 4. Lead Time does not vary 5. Each order is received in single delivery 6. There are no quantity discounts Re Order Points (ROP) When to order. Assumes (1) that a firm will place an order when the inventory level for that particular item reaches zero and (2) that it will receive the ordered items immediately. Lead time (delivery time)- time between placement and receipt of an order, ,, can be as short as a few hours or as long as months. Thus, the when to-order decision is usually expressed in terms of a reorder point (ROP) Re Order Points (ROP) Economic Production Quantity Model ( EPQ) Deliveries are received incrementally during production This model is applicable under two situations: (1) when inventory continuously flows or builds up over a period of time after an order has been placed or (2) when units are produced and sold simultaneously. Under these circumstances, we take into account daily production (or inventory-flow) rate and daily demand rate. Because this model is especially suitable for the production environment, it is commonly called the production order quantity model . It is useful when inventory continuously builds up over time, and traditional economic order quantity assumptions are valid. We derive this model by setting ordering or setup costs equal to holding costs and solving for optimal order size, Production Order Quantity Model Quantity Discount Models Are price reductions for large orders offered to customers to induce them to buy in large quantities Remember placing an order for that quantity, however, even with the greatest discount price, may not minimize total inventory cost. This is because holding cost increases. Thus, the major tradeoff when considering quantity discounts is between reduced product cost and increased holding cost . Quantity Discount Models Safety Stock A method of reducing stockouts is to hold extra units in inventory by adding a number of units as a buffer to the reorder point. ROP