BACCARA TROUBLE SHOOTING GUIDE This trouble shooting is a help to make a diagnostic of parts which must be changed or could put the table back in using. As described in the Summary you’ll see that this document describes first type of existing Baccara models, then the errors messages you can have when you start the table and finally the error messages. Baccara Trouble Shooting Guide Page 1 SUMMARY 1. BACCARA history page 3 2. Troubleshooting logic guide page 5 3. JOB CARD 1: led is OFF on the Baccara console ON/OFF button page 8 4. JOB CARD 2: the table doesn’t starts and emergency button have been checked page 9 5. JOB CARD 3: the table starting stop on the message WAITING FOR THE LINK/ATTENTE VARIATEUR on the display AND no led on the console are blinking page 11 6. JOB CARD 4: The display stops on a message with all led which are blinking page 16 7. JOB CARD 5: Error messages page 20 Baccara Trouble Shooting Guide Page 2 1. Baccara History The Baccara table started to be produced in 1997 and is still produced. Since 1997 here are the evolutions: Version 1: that table was produced from 1997 to around 2000 (serial number finishing by 2000 to 2060), it’s a table with a high electrical cabinet (around 2 meters), electrical cabinet powered in 380VAC, Version 2: that table was produced from 2000 to 2004 (2060 to 2179 and from 0000 to 0121), it’s the same electrical cabinet but there is some small implements inside the electrical cabinet and some component which are not placed at the same position, electrical cabinet powered in 380VAC, Version 3: produced from 2004 to 2009 (serial number from 0122 to 0344), it’s a major modification with a small electrical cabinet (height of 1,20m), some electric parts moved from electrical cabinet to the table, Inverters changed from DANFOSS/TRANSTECHNIC to KEB, electrical cabinet powered in 380VAC, + Fig 1: PC BOARD with DISKON MODULE Baccara Trouble Shooting Guide Page 3 Version 4: produced from 2009 to now (serial number from 0345), the difference with the version 3 is that the electrical cabinet is powered in 200VAC. NOTE: there are 2 versions of PC board on the Version 4: first the PC board used was the same used on the Version 3 and later (until now) it’s the model below. + Fig 2: PC BOARD with COMPACT FLASH Out of that version, there are 3 mechanical types which can be mounted on those 4 versions: .90/20: it’s a basic table with tilting movement from -20° to +90° (in theory), .90/25: it’s that table with a small elevating system (30cm of travel) which goes from -25° to +90° (in theory), .90/90: it’s that table with a big elevating system which permits to goes from -90° to +90°, Baccara Trouble Shooting Guide Page 4 2. Troubleshooting logic guide On the 2 next pages you’ll see the troubleshooting guide which permits to understand the starting phases of the Baccara table. Legend: Action done Question If answer is NO If answer is YES Baccara Trouble Shooting Guide Page 5 Start up the table Information displayed on the console? Is the led ON on the Console ON/OFF button? SEE JOB CARD 1 Check the 3 emergency buttons: on the console, in front of the table and inside the electrical cabinet Do you have the table which starts? Does the display stop at the message WAITING FOR THE LINK (or ATTENTE VARIATEUR) with no led which are blinking? Baccara Trouble Shooting Guide SEE JOB CARD 2 SEE JOB CARD 3 Page 6 Does the display stop on a message with all led which are blinking? Do you have an error message on the console and no led blinking? SEE JOB CARD 4 SEE JOB CARD 5 Please check on the job cards in the next page to check if your problem is reported, if not please contact the technical support at “service@apelem.com” with at least the serial number of your Baccara table Baccara Trouble Shooting Guide Page 7 JOB CARD 1: led is OFF on the Baccara console ON/OFF button Explanations: That yellow led means only that the console keyboard is correctly powered by 24Vdc; it doesn’t mean that the console is started. That +24Vdc comes from the electrical cabinet trough the console cable. Note: if the led is OFF but the table can be started, the problem is only that led which is defective. Application: All versions of table Tests to do: 1. Measure the main power supply coming on the Baccara Electrical cabinet (3x380Vac or 2x220VAC depending on versions) with the help of the schematic E8058215: a. If the voltages are not correct, please check the electricity wiring of the room, b. If the voltages are correct go to the step 2. 2. Check that you have the red led ON on the ON/OFF board E8000012: Fig 3: red led on the ON/OFF board a. If not: check that the board is powered by 220VAC on his connector J1 and if the fuse F1 is not burnt, if power and fuse are correct replace the ON/OFF board E8000012, b. If yes go to the step 3. 3. Check that the +24Vdc is coming on the console board E8000523 on the connector J5-1/2: a. If no: check the continuity of the console cable, one wire must be damaged, b. If yes, please go to the step 4. 4. If the +24Vdc is coming but the led is always OFF check that there is +5Vdc on the connector J5-2/3 of the console board E8000523: a. If yes, replace the board E8000523, b. If no, there is 2 cases: if the table is version3 or 4 (see page 1) replace the E8000523 board, if the version is 1 or 2 (see page 1) check that the separate small power supply board E2700278 isn’t damaged. Baccara Trouble Shooting Guide Page 8 JOB CARD 2: the table doesn’t starts and emergency button have been checked Explanations: If the table doesn’t start and the console ON/OFF button light is ON, the main cause is at least one of the emergency buttons which are engaged. Note that the emergency button can be not engaged but the wires/connector of emergency button can be broken. Like it’s easy to check that 3 buttons, the purpose of the JOB CARD 2 is in case of the problem isn’t coming from emergency buttons. Application: All versions of table Tests to do: All the emergency buttons are connected on the ON/OFF board E8000012 (please find his picture in the JOB CARD 1 above) The wiring details are in the schematic E8058214, the one below is extracted from Baccara table version 4 but is similar in all Baccara tables: Fig 4 extract from schematic E8058214 Baccara Trouble Shooting Guide Page 9 That drawing permits to see that emergency button of electrical cabinet and SFD are in serial between J3-2/4 and console emergency button between J2-1/4. 1. Make a jumper between p J2-1/4: a. If the table starts: check console emergency button and all wires between p J2-1/4, b. If the table doesn’t start go to the step 2, 2. Make a jumper between J3-2/4: a. If the table starts: check the emergency button and all wires between J13-2/4, b. If the table doesn’t start go to the next step 3. 3. Verify that you have 24vdc between KMP1-A1 and J2-4: a. If yes, replace KMP1 or check that it’s not physically blocked, b. If no, check the continuity between KMP1-A1 and J3-1 to see if the problem is coming from transformer thermal switch or not. In case of there is the continuity between KMP1-A1 and J3-1, replace the ON/OFF board E8000020 Baccara Trouble Shooting Guide Page 10 JOB CARD 3: the table starting stop on the message WAITING FOR THE LINK/ATTENTE VARIATEUR on the display AND no led on the console are blinking. Explanations: That message isn’t an error but indicates that the main board where the software is installed inside the electrical cabinet doesn’t have the link with the inverters connected to that link. Depending on software version, BACCARA version, parts concerned change. Application: 3 cases will be processed: A. BACCARA versions 1 and 2 (see page 3) B. BACCARA versions 3 and 4 with DISKON MODULE (see Fig 1 page 3) C. BACCARA versions 3 and 4 with COMPACT FLASH (see Fig 2 page 4) Tests to do: A. BACCARA versions 1 and 2 The Waiting for the link/Attente variateur message means that the CPU board E8000006 cannot communicate with the Inverters VAR3 (SFD) and VAR 4 (Column). Fig 5: CPU Board E8000006 Baccara Trouble Shooting Guide Page 11 1. Are the inverters at the rear of electrical cabinet ON? a. If yes, go to the step 2. b. If no, an over travel switch must be engaged, you have to check each one knowing that there was: i. 2 for tilting ii. 2 for lifting (if this option is present) iii. 2 for Column iv. 2 for SFD v. 2 for Focal vi. 2 for parallax (when incidence exceeds +/-40°) vii. 2 for Longitudinal Panel (if this option is present) 2. Is there any error message on Inverters? a. If yes, it can block the communication, so first solve that problem, b. If no go to the next step 3. 3. The component U14 on the board E8000006 is damaged and must be changed, or the cable between the Rack board (J10) of electrical cabinet and Inverters VAR3 and VAR4 (SERIAL LINK) can be disconnected or have a bad contact. B. BACCARA versions 3 and 4 with DISKON MODULE (see Fig 1 page 3) On that configuration, 3 parts are concerned: PC board, converter RS232/485 and Inverters. IMPORTANT: If you have a table type 9020 (without elevating system) the PC board must be able to communicate only with Column (VAR4) and SFD (VAR3), but if you a table type 9025 (with elevating system) the PC board must be able to communicate with the VAR3, VAR4 and VAR9 (elevating) Here is the drawing showing connection between PC board and the 3 Inverters: Fig 6: extracted from schematics available in the technical documentation Baccara Trouble Shooting Guide Page 12 1. Are the inverters VAR 3 and VAR 4 under the table at ON? Note: if you have a table with elevating system you must have VAR2 inside the electrical cabinet ON too a. If yes, go to the step 2. b. If no, an over travel switch must be engaged, you have to check each one knowing that there was: i. 2 for tilting ii. 2 for lifting (if this option is present) iii. 2 for Column iv. 2 for SFD v. 2 for Focal vi. 2 for parallax (when incidence exceeds +/-40°) vii. 2 for Longitudinal Panel (if this option is present) 2. Is there any error message on Inverters? a. If yes, it can block the communication, so first solve that problem, b. If no go to the next step 3, 3. According to the Fig 6 check: a. Continuity from the connector CN20 of the board VD21 to RS232/485 Converter b. Continuity from the RS232/485 Converter to the 2 inverters on table side VAR 3 and VAR 4, c. Values and positioning of the 2 resistors according to the schematic E8058284: Fig 7: extracted from schematics available in the technical documentation d. That the power supply of the RS232/485 Converter is correct: on the jack output it must be around 18Vdc Baccara Trouble Shooting Guide Page 13 C. BACCARA versions 3 and 4 with COMPACT FLASH (see Fig 2 page 4) On that configuration, 2 parts are concerned: PC board and Inverters. IMPORTANT: If you have a table type 9020 (without elevating system) the PC board must be able to communicate only with Column (VAR4) and SFD (VAR3), but if you a table type 9025 (with elevating system) the PC board must be able to communicate with the VAR3, VAR4 and VAR9 (elevating) Here is the drawing showing connection between PC board and the 3 Inverters: Fig 8: extracted from schematics available in the technical documentation All the tests are exactly the same than explain paragraph B, the only difference are: .there is no RS232/485 converter so it’s not need to check the paragraph 3.a, b and d .it’s necessary to check resistors as described paragraph 3.c Baccara Trouble Shooting Guide Page 14 D. SPECIFIC CASES When Baccara table have the configuration type B or C, depending on the version you could have the Watchdog signal used as described on the schematic below, you can easily know that by checking if you have or not wiring on J24-19/20 on the E8000547 board: Fig 9: extracted from schematics available in the technical documentation Here is the functioning: a. b. c. d. Table is switching ON, The Inverters are powered during 2 second and are power OFF then, The software is starting, there are always Inverters OFF, When the software has finished to start it provides the Watchdog signal to the E8000547 board, e. At this moment the PC board checks the communication with the Inverters, f. Then 2 cases are possible: i. No communication possible with Inverters: Inverters go back to power OFF and the Watchdog led pass to OFF, the table display “waiting for the link”, ii. Communication possible with Inverters: Inverters stay at power ON and the table starts. Baccara Trouble Shooting Guide Page 15 JOB CARD 4: The display stops on a message with all led which are blinking Explanations: That symptom indicates several things: No communication between the console and the electrical cabinet, The PC board/software on the electrical cabinet doesn’t start, The console cable is damaged, The console power supply or PC board power supply isn’t correct Application: Two cases will be treated: A. BACCARA versions 1 and 2 (see page 3) B. BACCARA versions 3 and 4 (see Fig 1 page 3 and see Fig 2 page 4) Tests to do: A. BACCARA versions 1 and 2 1. The 2 Eproms U6 and U7 on the CPU board E8000006 can be damaged (see Fig 5 page 11), nothing to do except to try with new one, 2. The power supply VD21 (LPQ112) doesn’t provide the correct DC voltage: a. measure the DC voltages at the rear left side of the rack board on the connector J6 as showed in the image Fig 10 page 17 .if it’s correct goes to the next step 3., .if it’s not correct goes to the next step b., b.that board need to have the load resistor connected on the +5vdc output, so check that the resistor has the correct impedance, is correctly soldered: i. if yes, replace the board LPQ112 02600006, ii. if no, go to the next step 3. 3. The power supply E2700278 board inside the console doesn’t function, that board convert the +24Vdc coming from the electrical cabinet to +5Vdc then sent to power the console board/display, 4. There is no communication between the console and the electrical cabinet: a. Check the continuity of console cable, b.Replace the components U4 on the CPU board E8000006 and U3 of console board E8000523, Baccara Trouble Shooting Guide Page 16 WARNING: 2 types of communication components are existing: 490 and 3081. It’s forbidden to have one type on one side and another type of the other side otherwise there will be random problem or permanent problem. Fig 10: left part of the rack board B. BACCARA versions 3 and 4 1. The +5Vdc which powers the PC board inside the electrical cabinet can be too low or defective. a. if you have a power supply as described Fig 11, you have to measure the DC voltage directly on the PC board power supply connector (see Fig 12). It must be between 5vdc and 5,2Vdc: i. if it’s that case go to the next step 2. ii. if it’s not that case adjust the +5Vdc on the power supply board as showed on the Fig 11, Fig 11: power supply on Baccara version 3 Baccara Trouble Shooting Guide Page 17 Fig 12: power supply connector b.if you have a power supply as described Fig 13, you have to measure the DC voltage directly on the PC board power supply connector (see Fig 12). It must be between 5vdc and 5,2Vdc: i. if it’s that case go to the next step 2. ii. if it’s not that case adjust the +5Vdc on the power supply board as showed on the Fig 13, Fig 13: power supply on Baccara version 4 2. There is no communication between the console board E8000523 and the board E8000548: a. Check the continuity of the console cable, b.Replace the component U4 on the console board E8000523 and U27 of the E8000548 board (see Fig 14 below) c. Check that the console cable ground is correctly fixed on the electrical cabinet and on the console otherwise it can damage again the communication components as described on the 2.b. above Baccara Trouble Shooting Guide Page 18 WARNING: 2 types of communication components are existing: 490 and 3081. It’s forbidden to have one type on one side and another type of the other side otherwise there will be communication random problem or permanent problems Fig 14: E8000548 board 3. The PC board or Compact Flash is damaged. If it’s one of that 2 parts, there is no test to do except connect a monitor on the PC board VGA plug, and see what is displayed. It’s possible that the information displayed on the monitor doesn’t permit to know if the PC board or Compact Flash is damaged, but it’s the only chance to see something as there is no log files on the Baccara table. Baccara Trouble Shooting Guide Page 19 JOB CARD 5: Error Messages Explanations: That job card describes the list of error codes which could appear on a Baccara table. The list of error codes is all which can appear on the Baccara software, note that some are really error messages, but others are only safety/information message to help the user to understand why a function doesn’t operate. Application: The errors codes are similar depending on versions. List of error codes with explanations 1. Degager le compresseur / Remove the Compressor a. Type: information message b. Explanation: that message means that a movement has been asked but cannot be done until the compressor be at the maximum up position. When there is that message the compressor led on the Baccara console button must blink. If the compressor is at his maximum height, but that message always appears it’s necessary to check the compressor switches state according to the schematics B001.sch 2. Descendez la focale / Move down the Focal a. Type: information message b. Explanation: that message means that the focal (FFD) is closed to the ceiling after a movement demands or that you have asked a movement which cannot be done due to the value of incidence. Example: you ask for tomography at 40° but the focal is at 140cm. In that case you’ll have that message, so first move down the focal until the That message could mean that the focal potentiometer is damaged and as the value is wrong the table software things that the focal is closed to an obstacle. If you want to be sure about that, switch to service mode and check the potentiometer value for the focal. 3. Error 3: Redescendre le chariotage / Move down the carriage a. Type: Information message b. Explanation: the movement asked cannot be done due to the end of table too closed. Baccara Trouble Shooting Guide Page 20 4. Incliner la colonne / angulate the column a. Type: Information message b. Explanation: never seen, not used 5. Error 5 : Tube en securite plafond / Tube in ceiling security a. Type: warning message b. Explanation: the RX tube/cover is closed to the ceiling and some parts can be broken. Solution is only to move the focal down, or move on the feet side the column/carriage, or tilt the table to 0°. If the table displayed that message but no movement are closed to the ceiling, please check every potentiometer. 6. Error 6: Ampli en securite sol / I.I. in floor security a. Type: warning message b. Explanation: the I.I. or Detector is closed to the floor. It’s only a safety message and solution is only to move up the table or move the carriage, or it’s a warning message because of failure of tilting/lifting/carriage potentiometers. 7. Parquer la suspension / Park the ceiling suspension a. Type: Information message b. Explanation: there is an input on the I/O board (E8000602 for Baccara V2 and E8000547 for Baccara V3) where it’s possible to connect a switch indicating the position of a ceiling suspension. So if you have a ceiling suspension and that error message, move the ceiling suspension until to have that error disappearing; if you haven’t a ceiling suspension you can have the I/O board damaged. 8. Armement non effectué / Arming not complete a. Type: Information message b. Explanation: that message is related to the tomography but there is no case where that error message has been seen. 9. Remonter le compresseur / Move up the compressor a. Type: Information message b. Explanation: that message appears when the incidence is asked but the compressor isn’t at the up switch. If that error is still displayed but the compressor is at the up position check that the switch information is sent to the Baccara inputs. (Baccara V1&V2: on the Opto Prelude board, Baccara V3: on the E8000547 board) 10. Error 10 : Rentrer le panneau / move the bed patient a. Type: warning message b. Explanation: this is a false message, it’s not because the table top must be put inside but in relation with the optional longitudinal table top which is closed to the floor, the wall or the ceiling. If his position seems to be correct, check that the potentiometer values recorded are correct on the Group 7 and there is no default on the potentiometer P1. Baccara Trouble Shooting Guide Page 21 11. Error 11 : Interdiction due au plafond / Ceiling interdiction a. Type: warning message b. Explanation: the table detected according to the potentiometer values recorded and the ceiling height recorded the table is close to the ceiling. There are 2 possibilities: .it’s only an information message and by moving SFD, Column or Focal you can go far away from the ceiling, .or physically the table isn’t close to the ceiling at all and the problem is some defective potentiometer values, if it’s that case it’s urgent to check that otherwise the table can go in over travel for each movement. 12. Descendre la table / Move down the table a. Type: Information message b. Explanation: it’s only for elevating table model, and indicates that the table is at his maximum up position. 13. Error 13 : Chariotage hors position / Carriage out of position a. Type: Information message b. Explanation: if when the tomography activation, the software see that there is not enough space to do the tomography movement without to go in over travel, that message will be displayed. It’s just necessary to select a lower incidence or move the SFD/Column until that message disappears. 14. Centrer la colonne / Center the column a. Type: Information message b. Explanation: that message means that you have asked for a movement but cannot be done without to have the Column aligned with the SFD. This is the typical case if you ask tomography function or to move down the compressor more than the down switch. 15. Collimateur en automatique / Collimator in automatic a. Type: Information message b. Explanation: that error message is present on the software but not used. 16. Compresseur engagé / Compressor engaged a. Type: Information message b. Explanation: this is only for the escape compressor installed in some country and old tables: the compressor arm isn’t removable; it’s the whole arm which turns to the head side when the compressor is moving up. 17. Error 17 : Relever la table ou déplacer le chariot / Tilt up the table or move the carriage a. Type: warning message b. Explanation: the Column, SFD or Imaging Intensifier is closed to the floor, move one of them until don’t have displayed that message. If after moving them the message is still displayed it means that one potentiometer returns the wrong value. Baccara Trouble Shooting Guide Page 22 18. Extra course enclenché / Table in over travel a. Type: warning message b. Explanation: one over travel switch is engaged, please check every switch and check the potentiometer values to see why the table went on over travel. There is another reason to have that error message displayed: that information comes from the coil of the main circuit breaker inside the Baccara electrical cabinet and goes on the Baccara I/O board (Baccara V1&V2: Opto Prelude board, Baccara V3: I/O boardE8000547), if it’s missing there will have that error message. The last possibility is only with the board E8000547 (Baccara V3): if the board E8000547 isn’t functioning you‘ll have the same error message or if the dip switches on that board are wrong. 19. Sortir du poste numerisé / Leave the digital technique a. Type: Information message b. Explanation: present inside the software but not used 20. Sortir le panneau latéral / Move out the lateral bed patient a. Type: Information message b. Explanation: similar to paragraph 10. 21. Limitation structure élévateur HV / Structure limitation of HV table a. Type: Information message b. Explanation: only on elevating table, can happen if at 90° the user asks to move up/down the table. 22. Défaut potentiomètre / Failure Potentiometer a. Type: warning message b. Explanation: that error message indicates that the Baccara electrical cabinet has no feedback from at least one potentiometer. Depending on the software version you‘ll have displayed or not the potentiometer concerned: P1: Longitudinal bed patient P2: Tilting P3: SFD (Carriage) P4: Column P7: Focal (SID) P9: Elevating The software will display that error if there is no feedback from the potentiometer value (you’ll see on the console for that axe potentiometer MOD:4095) or a value to close from minimum and maximum value (the theoretical range is from 0 to 4095, but in reality it’s from 0 to 3900-4000). Baccara Trouble Shooting Guide Page 23