Aquilion16_Console_Octane2, 16 April 2004 Display Console - Octane2 © Toshiba Medical Systems Corporation 2004 1 Octane2 Model Number WT5-1P400V12-209+PCI-CARDGAGE PCI Expansion unit 09: HDD Capacity 2: No. of DIMM (256Mb) V12: Type of Graphics board 400: CPU R12K 400MHz 1P: No. of CPU’s WT5: Octane2 Service Policy - See MSP • In the warranty period - Claim with Toshiba • Out of warranty - Local SGI - Local service contract © Toshiba Medical Systems Corporation 2004 2 Octane2 Notes for handling • Use anti-static field service kit • Switch off the console power when exchanging modules • Apply extreme care when removing and inserting modules • Wait five minutes after switching off the power before removing any modules - to allow the heatsinks to cool down • Always put C-POP covers on each connector immediately after removing modules CAUTION DO NOT TOUCH any connectors with your bare hands! The module will be defective. This is not covered by warranty. Two C-POP covers are supplied with the 2004 system. Keep them available at all times. 3 © Toshiba Medical Systems Corporation Octane2 A compression connector has two halves - pads • One half is located on the front-plane of the chassis and consists of a flat gold-plated surface • The other half is found on the modules and is composed of hundreds of tiny bristles (dendrites) - Bristled Pad When a bristled pad is pressed onto a gold-plated pad, a connection is made Identifying the Bristled Pad on a Compression Connector © Toshiba Medical Systems Corporation 2004 4 Octane2 Bristled Pads - when disconnected - prone to attract and hold dust, lint, grease, powder, dirt, and foreign substances • Operation may become abnormal - bad contact • Bristles are damaged beyond repair - not covered by warranty Touching the surface of the bristled pads with bare hands also damages the connector and voids the warranty Prevent such damage! Use the two - C-POP - covers that come with the system Refer to the Octane2 User’s Guide © Toshiba Medical Systems Corporation 2004 5 Octane2 Cover for transportation © Toshiba Medical Systems Corporation 2004 6 Without plastic covers Octane2 Components System Disk System Module Power supply Graphics Module XIO Tri Chassis/Front-Plane PCI Module POWER RESET © Toshiba Medical Systems Corporation 2004 7 Octane2 System Module SYSTEM Module: IP30 CPU DIMM-MEMORY © Toshiba Medical Systems Corporation 2004 8 Octane2 Power Supply Power Supply © Toshiba Medical Systems Corporation 2004 9 Octane2 Graphics Graphics © Toshiba Medical Systems Corporation 2004 10 Octane2 Chassis Chassis Front-Plane Fan NIC Chip © Toshiba Medical Systems Corporation 2004 11 Octane2 PCI Module - for future expansion PCI Module © Toshiba Medical Systems Corporation 2004 12 Octane2 System Module Removal 1. Loosen two screws of the handle 2. Pull the handle out towards you 3. Hold the lever and pull out the module © Toshiba Medical Systems Corporation 2004 13 Octane2 System Module Removal Put two C-POP covers immediately! © Toshiba Medical Systems Corporation 2004 14 Octane2 CPU Module Removal Loosen four screws and lift up the CPU module © Toshiba Medical Systems Corporation 2004 15 Octane2 DIMM Removal Dual Inline Memory Module Remove DIMM mounting plate - re-seat this plate after inserting DIMM - © Toshiba Medical Systems Corporation 2004 16 Octane2 DIMM Removal Keep the lever pushed down when removing or inserting the DIMM © Toshiba Medical Systems Corporation 2004 17 Octane2 Graphics Module Removal XIO Tri-Module C-POP covers 1. Loosen the screws of the handle 2. Pull out the handle towards you 3. Hold the lever and pull out the module © Toshiba Medical Systems Corporation 2004 18 Octane2 Power Supply Removal 1. Loosen the screws 2. Hold the bar and pull out towards you © Toshiba Medical Systems Corporation 2004 19 Octane2 PCI Module Removal C-POP covers 1. Loosen the screws 2. Pull the release lever towards you 3. Pull out the PCI unit © Toshiba Medical Systems Corporation 2004 20 Octane2 HDD Removal Lift the handle and pull out the HDD © Toshiba Medical Systems Corporation 2004 21 Octane2 NIC chip - contains MAC address Media Access Control System Identification module Remove all modules and loosen six screws © Toshiba Medical Systems Corporation 2004 22 Octane2 SYSTEM ID © Toshiba Medical Systems Corporation 2004 23 Octane2 NIC chip Network Interface Card Troubleshoot at Power ON - If following messages are displayed: “nic_match_rom:couldn’t see presence pulse during match rom command” “nic_read_one_page:loop in NIC redirection map” “nic_eaddr:Called with NULL eaddr!” “nic_eaddr:No presence pulse from NIC” “nic_eaddr:Failed to find readable MAC NIC,rc” Possible parts failure: • Power Supply • Front-Plane • NIC Chip Actually the NIC Chip may not necessarily be defective Do NOT change NIC chip before consulting NASU Works © Toshiba Medical Systems Corporation 2004 24 Trouble Shooting Octane2 Lightbar • Lightbar one RED LED and two WHITE LED’s • An error will be indicated by a combination of colours and status - On - Off - Blinking - IP32 (Bridge chip interface) Lightbar PCI Ex Unit Graphics Module IP30 (heat chip interface) LED’s in normal status © Toshiba Medical Systems Corporation 2004 25 Octane2 - Trouble Shooting - Lightbar - © Toshiba Medical Systems Corporation 2004 26 Octane2 - Trouble Shooting - Lightbar - © Toshiba Medical Systems Corporation 2004 27 Octane2 - Trouble Shooting - Lightbar - © Toshiba Medical Systems Corporation 2004 28 Power-on Diagnostics Octane2 • Diagnostics run automatically during boot-up sequence. The Lightbar becomes RED when an error is detected, and an error will be displayed on the monitor, or PC if one is connected to the serial Port-1 For PC connection - disconnect graphics module, keyboard and mouse When when the Graphics Module and PC are connected odsy board hw found “0x900000001b000000” is displayed and Power On Diagnostics cannot run © Toshiba Medical Systems Corporation 2004 29 Run Diagnostics Octane2 • Interactive Diagnostic Environment tests - IDE • Units tested: IP30 CPU Frontplane PCI ext modules graphics module not supported Disconnect the cable from the external SCSI, Serial Port and Ethernet, otherwise an error occurs and the test will stop(?) © Toshiba Medical Systems Corporation 2004 30 © Toshiba Medical Systems Corporation 2004 31 Octane2 Troubleshooting Graphics If the monitor display stays black after turning ON the system: • Turn OFF the power • Connect a PC to Serial Port-1 and remove Graphics Module • Turn ON the power • Graphics Module is defective if “running power on diagnostics” message is displayed and no other error is shown © Toshiba Medical Systems Corporation 2004 32 Octane2 Troubleshooting - experience Message during power on diagnostics XIO reset failure Check or replace XIO device 13 Or: Solution Remove PCI module - system runs fine without © Toshiba Medical Systems Corporation 2004 33 Octane2 Troubleshooting - experience Octane2 won’t start up but will start upon pressing power-on button A message appears: Initialized tot clock Followed by: Kernel seems current but has a modification time in the future The date falls back to 1970 Caused by empty battery in Timekeeper RAM Solution: Replace Timekeeper RAM - Same type as on O2 No jumper setting Keep power-on button depressed for a few seconds - Octane2 will start Set the correct date and time - Mind Daylight Saving Time © Toshiba Medical Systems Corporation 2004 34