Course Details Exam Format Policies Objectives System Requirement Life Insurance Competency: Recommend individual and group life insurance products adapted to the client’s needs and situation 1. Assess the client’s needs and situation - Determine the client’s situation - Assess the appropriateness of the client’s existing coverage in regards to his or her situation - Articulate the client’s needs based on the risks that could affect his or her financial situation 2. Analyze the available products that meet the client’s needs - Analyze the types of contracts that meet the client’s needs - Analyze the riders that meet the client’s needs 3. Implement a recommendation adapted to the client’s needs and situation - Consider the impact of underwriting criteria as they apply to the client’s situation - Propose a recommendation adapted on the client’s needs and situation - Confirm the requirements that must be met to implement the recommendation 4. Provide customer service during the validity period of the coverage © 2015 Oliver's Learning - All rights reserved - Validate the appropriateness of contract amendment, renewal and termination applications in regards to the client’s situation - Inform the claimant of the claims process Accident and Sickness Competency: Recommend individual and group accident and sickness insurance products adapted to the client’s needs and situation 1. Assess the client’s needs and situation - Determine the client’s situation - Assess the appropriateness of the client’s existing coverage in regard to his or her situation - Articulate the client’s needs based on the risks that could affect his or her financial situation 2. Analyze the available products that meet the client’s needs - Analyze the types of contracts that meet the client’s needs - Analyze the riders that meet the client’s needs 3. Implement a recommendation adapted to the client’s needs and situation - Consider the impact of underwriting criteria as they apply to the client’s situation - Propose a recommendation adapted to the client’s needs and situation - Confirm the requirements that must be met to implement the recommendation 4. Provide customer service during the validity period of the coverage - Validate the appropriateness of contract amendment, renewal and termination applications in regards to the client’s situation - Inform the claimant of the claims process Segregated Funds Competency: Recommend segregated funds, individual annuities and group pension plans adapted to the client’s needs and situation 1. Assess the client’s needs and situation - Determine the client’s situation, investment objectives, and investor profile - Assess the appropriateness of the client’s existing coverage in regard to his or her situation - Articulate the client’s needs based on the risks that could affect his or her financial situation 2. Analyze the available products that meet the client’s needs - Analyze the types of investments that can constitute a segregated fund and that meet the client’s needs - Analyze the advantages of segregated funds in comparison to other types of investments in regard to the client’s needs - Analyze the types of annuities that meet the client’s needs - Analyze the types of group retirement and investment plans that meet the client’s needs 3. Implement a recommendation adapted to the client’s needs and situation - Propose a recommendation adapted to the client’s needs and situation - Confirm the requirements that must be met to implement the recommendation 4. Provide customer service during the validity period of the coverage - Validate the appropriateness of contract amendment, renewal and termination applications in regard to the client’s situation - Inform the claimant of the claims process Ethics and Professional Practice (Common Law) Competency: Develop an ethical professional practice, inLearning compliance withreserved the rules governing the life insurance sector © 2015 Oliver's - All rights 1. Integrate into practice the legal aspects of insurance and annuity contracts - Delimit the legal framework governing life insurance - Characterize the parties involved in the contract - Contextualize the rules relating to the contract’s formation, taking effect, reinstatement and termination - Explain the main provisions and clauses of an insurance or annuity contract - Integrate into practice the rules relating to beneficiary designation and exemption from seizure of benefits - Contextualize the rules relating to claims and the payment of benefits 2. Integrate into practice the rules governing the activities of life insurance agents - Explain the role of the organizations that protect clients - Integrate into practice the obligations and responsibilities of life insurance agents © 2015 Oliver's Learning - All rights reserved