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Your Configuration is:
Action to Perform - Install storage system
Storage-System Model - CX4-120
Storage Arrived In Cabinet - No
Initialization Host OS - ESXi 4
Management Tool - EMC Unisphere
Reporting Problems
To send comments or report errors regarding this document, please email:
UserCustomizedDocs@emc.com. For issues not related to this document, contact
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Refer to Document ID: 1424433
Content Creation Date 2010/10/13
Content Creation Date 2010/10/13
Content Creation Date 2010/10/13
CX4 Series
Installing CX4-120 Storage-System
Hardware
If you want to install a new CX4-120 storage system, this document is
for you. A new storage system is one that is not connected to a server or
configured for storage. It is just as it was shipped to you.
If you want to add an additional disk-array enclosure (DAE3P) to the storage
system, use the Add or replace hardware link on the CX4 support website
(http://emc.com/cx4support). If you want to attach a server to a storage system that
is already initialized, use the Attach server link on the CX4 support website.
The main topics are:
Š
Š
Š
Š
Š
Š
Š
Š
Š
Š
Š
Š
Š
Š
Š
Š
Š
Terminology..................................................................................
Before you start .............................................................................
Verifying the storage-system components .......................................
Installing the storage-system enclosures..........................................
Connecting power cords and SPS serial (sense) cables ......................
Connecting the cabinet to a power source........................................
Powering up the storage system .....................................................
Connecting the storage-system management ports to the
network .......................................................................................
Enrolling for software downloads...................................................
Initializing the storage system ........................................................
Setting up event notification...........................................................
Installing EMC Secure Remote Support IP Client for
CLARiiON ...................................................................................
Connecting additional DAEs enclosures to the base system ..............
Upgrade FLARE............................................................................
Updating storage-system software..................................................
Registering the storage-system configuration with your service
provider.......................................................................................
What next?....................................................................................
2
3
5
8
33
37
39
43
45
46
47
51
61
71
72
82
84
1
Terminology
This document uses the following terms:
2
SPE
A storage processor enclosure that contains two storage
processors (SPs) with I/O modules.
DAE
A disk-array enclosure that provides storage for a DAE. Each DAE
supports a maximum of 15 disks.
storage processor (SP)
A printed-circuit board with processors, memory modules, and
control logic that manages the I/O between the server and the
disk modules.
initialization host
A computer from which you will initialize the storage system. This
host must be connected to the storage-system management
ports. This computer may also be an EMC® Unisphere™ client or
management station (formerly known as the Navisphere off-array
management station).
Windows server
A Windows host that is connected a storage-system’s front-end
data ports.
Unisphere client
A host from which you manage EMC CLARiiON® storage
systems. It must be on the same network as the storage-system
management ports. A management host may also be a server.
Installing CX4-120 Storage-System Hardware
Before you start
❑ For background information on the storage system, read the
Hardware and Operational Overview and Technical Specifications for the
storage system. You can generate a customized version of these
documents using the Plan configuration link on the storage-system
support website.
❑ Read the release notes for your storage system, which are available
in the Technical Documentation and Advisories section on the
Powerlink® website.
❑ Complete the configuration planning worksheets in the
storage-system configuration planning guide or planning
worksheets document. You can generate a customized version of
this guide using the Plan configuration link on the storage-system
support website.
❑ If you ordered a rackmount cabinet for your storage system –
Review the 40U-C Cabinet Site Preparation Guide, which shipped
with the cabinet, to ensure that the site where you will install
the storage system meets the site requirements. This guide is
on the Interactive Installation Guide (IIG) CD that shipped with
the system and is available in the Technical Documentation and
Advisories section on the Powerlink website. Especially important
is confirming that your facility has appropriate electrical wiring in
place to accommodate your cabinet’s power cables.
❑ Verify that your facility has:
❑
z
Electrical wiring in place to accommodate your installation’s
power cables. To support all of the storage system’s
high-availability features, the cabinet must receive power from
at least two separate circuits.
z
Adequate network wiring to provide each storage-system
storage processor (SP) management port with a discrete Ethernet
connection and IP address. The storage-system management
ports can connect to either a 10/100/1000 or 1-gigabit Ethernet
LAN. EMC recommends a 1-gigabit Ethernet LAN for best
performance.
If your order has more than one disk-array enclosure (DAE), locate
the specially marked one – the DAE-OS – that was paired with the
storage processor enclosure (SPE) prior to shipment. The DAE-OS
Installing CX4-120 Storage-System Hardware
3
contains the OS (vault) disks for the storage system. If your order
has more than one SPE, match each SPE with the correct DAE-OS
and keep them together. When you install the storage system, you
must connect the SPE to the DAE-OS to which it was paired.
❑ Obtain the following network information from the person
responsible for your network:
z
Static IP address for each SP in the storage system.
z
The IPv6 global prefix and gateway for each SP if your network
supports the IPv6 Internet Protocol and you want to manually
configure IPv6 for the management ports.
z
Subnet mask for the LAN to which you will connect the
storage-system management ports.
z
Default gateway for the LAN to which you will connect the
storage-system management ports.
❑ Be sure you have the following:
4
z
CAT 5 or later Ethernet network cables for storage-system
management port connections (one per SP).
z
A host from which you initialize the storage system. This host
must be connected to the same subnet as the storage-system
management ports.
Installing CX4-120 Storage-System Hardware
Verifying the storage-system components
Using the information in Table 1, verify that your storage system has
the basic components, which shipped individually.
Storage-system hardware components
Table 1
Component
Description
SPE (front view)
GEN-000732
3
SPE (rear view)
10/100/1000
0
0
1
2
10/100/1000
CL4105
DAE (front view)
CL4139
DAE (rear view)
!
!
PRI
EXP
PRI
!
EXP
#
PRI
EXP
PRI
#
!
!
!
A
EXP
B
CL4108
One or two standby power supplies (SPS)
CL4107
CL4149
Power cord (see note)
1 per SPS
2 per SPE
2 per DAE
Installing CX4-120 Storage-System Hardware
5
Component
Description
SPS serial (sense) cable
1 per SPS
CL3774
Service cable (save for troubleshooting)
1
2
3
6
4
7
5
8
9
F
SFP-to-HSSCD2 cables to connect the SPE
and DAEs (2 per back-end bus)
CL4142
HSSDC2–to-HSSCD2 cables for connections
between DAEs (2 per DAE)
CL4143
Rail kits for installation in cabinet or rack
CL4058
6
Installing CX4-120 Storage-System Hardware
Component
Description
Phillips M5 .8 x 12.7 mm panhead screws
Note: You may receive extra power cords to support both rack and freestanding installations.
Installing CX4-120 Storage-System Hardware
7
Installing the storage-system enclosures
IMPORTANT
The DAE-OS is a specially marked DAE that is paired with your SPE
before shipment. It contains the OS (vault) disks. Make sure to match
the correct DAE-OS to your SPE.
Power requirements
Power distribution must support the number of outlets required for the
device and the device power rating. For example, each pair of power
distribution panels (PDP) in the EMC standard 40U-C cabinet can
support a maximum of 24 A AC current draw from devices connected
to its power distribution units (PDU). Most cabinet configurations
draw less than 24 A AC power, and require only two discrete 240 V AC
power sources. If the total AC current draw of all the devices in a single
cabinet exceeds 24 A, the cabinet requires two additional 240 V power
sources to support a second pair of PDPs. Use the published technical
specifications and device rating labels to determine the current draw of
each device in your cabinet and calculate the total.
For high availability, the left and right sides of any rack or cabinet must receive
power from separate branch feed circuits.
Enclosure position in the cabinet
Devices with internal cooling fans or blowers that move air from front
to back or back to front and not from beneath or above have no special
cooling requirements that direct placement in the cabinet. All of the
storage systems and enclosures mentioned in this document have fans
or blowers that move air from front to back.
In most cases, you should install devices starting at the bottom of the
cabinet. Installing bottom to top offers the advantages of stability and
convenient cable access from beneath.
We recommend that you position the base storage-system enclosures
as follows:
8
Installing CX4-120 Storage-System Hardware
Š
Install the SPSs below any other enclosures (at the bottom of an
empty cabinet).
The SPS rails and tray hold two SPSs, side by side.
Š
Install the SPE enclosure directly above the SPSs.
Š
Install the specially marked DAE-OS directly above the SPE.
Š
Install any additional DAEs above the DAE-OS, and into other
cabinets if required.
Review your plan to make sure all devices will fit in the cabinet, and
review any requirements for filler panels. It is also important to verify
cabling lengths before installing any enclosure.
Enclosure height requirements
Enclosure height requirements and cabinet mounting measurements
are based on NEMA units (Us) as described in Table 2.
Table 2
NEMA unit heights
Number of Units (U)
Actual height
1U
1-3/4 inches
2U
3-1/2 inches
3U
5-1/4 inches
The predrilled holes in the cabinet channels are based on the U
measurement. The holes are predrilled at distances of 1/2 inch, 5/8
inch, 5/8 inch (totaling 1 U), then 1/2 inch, 5/8 inch, 5/8 inch (another
U), and so on. On EMC 40U-C cabinets, the 1U increments are marked
by a horizontal line or small hole in the channel. Table 3 lists typical
height requirements and Figure 1 shows the U increments in a 40U
cabinet front channel.
Installing CX4-120 Storage-System Hardware
9
Table 3
Height requirements for typical enclosures
Height
Cabinet channel
holes
Typical enclosure examples
1U (1-3/4 in., 45 mm)
3
CX4-120/240/480 SPS, some switches
2U (3-1/2 in., 90 mm)
6
CX4-120/240/480 SPE,some switches
3U (5-1/4 in, 133 mm)
9
DAE
8
7
6
5
4
3
2
1U (1-3/4 in.)
Increment
1
EMC2205a
Figure 1
U increments in a 40U cabinet front channel
Installing a 1U SPS tray and SPS units in the cabinet
The storage system requires two 1200 W 1U SPSs in a single 1U tray.
1U SPS mounting kit
The SPS mounting kit contains the parts list in Table 4.
10
Installing CX4-120 Storage-System Hardware
Table 4
SPS mounting kit parts
Part
Use
2 adjustable (20-1/2 to 34 inches) rails
Attach front to back on either side
between NEMA channels in a 40U
cabinet
EMC3298
SPS tray
For one or two SPSs
Front fastener bracket
Secure SPS units to tray
M4 x 8 mm panhead screw, lock washer, and flat
washer assemblies
8 for back of tray
M4 x 10 mm flathead screws
6 for front of tray and fastener bracket
1U mounting tray bezel
1 per tray
26-inch IEC power cord, straight C13 to C14
1 per SPS (select per cabinet power
distribution unit outlets.)
Removing the filler panels
In most cases, the front space into which you will install the enclosure
is covered by a filler panel, which is attached to latch brackets.
Remove any filler panels; then use a flat-blade screwdriver or similar
tool to pry off the latch brackets (Figure 13).
Installing CX4-120 Storage-System Hardware
11
CL4064
Figure 2
Removing a filler panel and latch bracket
Installing the 1U SPS rails in the cabinet
1. After you decide where in the cabinet you want to install the SPS
tray, find the unoccupied 1U section on the rear channels.
2. For each rail:
a. From the front of the cabinet, insert the alignment pin on one
mounting rail assembly into the middle hole of the selected 1U
space on a rear channel (Figure 3).
Alignment pin
here
1U
EMC2922
Figure 3
12
Aligning pins in a 1U section on the cabinet rear rails
Installing CX4-120 Storage-System Hardware
b. Extend the rail to the front cabinet channel.
c. Align the holes of the front rail flange to the inside of the
channel (Figure 4).
d. Ensure that the rail is level, and loosely attach the rail to the
channel with two M5 x 16 mm Phillips screws in the top and
bottom holes (Figure 4).
Leave the screws slightly loose to allow for adjustment after you install
the tray. Do not insert a screw in the middle hole yet.
e. At the back of the cabinet, insert and tighten two M5 x16 mm
securing screws in the holes above and below the alignment
pin (Figure 4).
Adjustable rail
Alignment pin
Alignment pin
Left front
Right rear
Screw (2)
Screw (2)
Front
Mounting rail
Mounting rail
Alignment pin
EMC3253
Figure 4
Installing the 1U SPS adustable rails
Installing CX4-120 Storage-System Hardware
13
Installing the SPS tray in the cabinet
1. From the front of the cabinet, align the SPS tray with the channels
on the mounting rails (Figure 5).
Rear
EMC3252
Figure 5
Inserting the SPS tray in the cabinet
2. Slide the tray onto the mounting rails in the cabinet, until the
flanges of the tray are flush with the cabinet channels (Figure 5).
3. Do not insert any new screws, but tighten the four securing screws
– two on each side that hold the mounting rails to the channels
(Figure 4).
Installing the SPS units in the SPS tray
1. Remove the SPS units from their packaging.
2. Working from the front of the cabinet, slide the SPS units onto the
tray (Figure 6).
For storage systems with a single SPS unit, install the SPS in the left (from
the front) slot.
14
Installing CX4-120 Storage-System Hardware
Screw (6)
Front
Screw (8)
Back
EMC3251
Figure 6
Inserting the SPS units into the SPS tray
3. Attach the front fastening bracket loosely with six M4 x 10 mm
flathead screws (Figure 6).
4. Pushing up on the middle of the tray with one hand to prevent
potential bowing of the tray by the weight of the SPSs, tighten the
six screws securing the front fastening bracket.
5. From the back of the tray, insert and tighten the M4 x 8 mm panhead
screws to secure the SPS units to the back of the tray (Figure 6).
Installing the latch brackets and SPS bezel
1. Secure a latch bracket to each front channel with one Phillips M5 x
16 mm screw (Figure 7).
The brackets include small alignment bumps to correctly orient
them to the channel.
Installing CX4-120 Storage-System Hardware
15
2. Press the bezel onto the latch brackets until it snaps into place
(Figure 7).
Rear
Latch
bracket
Front
Latch
bracket
EMC3
Figure 7
Install the latch brackets and SPS bezel
Installing a 2U SPE in the cabinet
This section describes how to install a 2U SPE in a standard 19-inch
NEMA cabinet.
Enclosure mounting kit
Before you start, be sure you have all the materials listed in Table 5.
Tools are not part of your purchased enclosure assembly.
16
Installing CX4-120 Storage-System Hardware
Table 5
Enclosure mounting kit materials
Part
Use
2 adjustable rails (20-1/2 to 34 inches)
Attach front to back on either side between
NEMA channels in a standard 19-inch cabinet
(L)
EMC3248
(R)
Phillips M5 12.7 mm screw
Attach the rail mounting hardware
2U bezel (front rack panel)
Provide EMI shielding (1 per enclosure)
CLARiiON
CL4039
Removing the filler panels
In most cases, the front space into which you will install the enclosure
is covered by a filler panel, which is attached to latch brackets.
Remove any filler panels; then use a flat-blade screwdriver or similar
tool to pry off the latch brackets (Figure 13).
Installing CX4-120 Storage-System Hardware
17
CL4064
Figure 8
Removing a filler panel and latch bracket
Installing the adjustable rails
1. Locate and unpack the rail kit that accompanied your enclosure.
The front edge of each rail is stamped L or R for left and right sides,
when they face the cabinet front.
2. For each rail:
a. From the front of the cabinet, insert the alignment pins above
and below the appropriate U mark on the rear channel (Figure
9).
18
Installing CX4-120 Storage-System Hardware
Alignment pins
here
2U
EMC3479
Figure 9
2U pin alignment
b. Pull the adjustable rail forward to the inner side of the front
channel (the surface facing the rear of the cabinet), and align the
three holes on the rail with those in the channel (Figure 10).
c. Secure the rail to the front channel using one of the provided
screws at the bottom hole of the rail; allow the screw to draw the
rail and channel together, but leave the screw slightly loose to
allow for adjustment after you install the enclosure (Figure 10).
d. From the rear of the cabinet, use two of the provided screws
to secure the rail to the rear channel, and tighten the screws
(Figure 10).
Installing CX4-120 Storage-System Hardware
19
Rear
Front
CL4110
Figure 10
20
Installing the adjustable mounting rails
Installing CX4-120 Storage-System Hardware
Installing the enclosure in the cabinet
WARNING
The enclosure is heavy and should be installed into a rack by two
people. To avoid personal injury and/or damage to the equipment,
do not attempt to lift and install the enclosure into a rack without a
mechanical lift and/or help from another person.
L’armoire étant lourde, sa mise en place sur une rampe nécessite
deux personnes. Afin de ne pas vous blesser et/ou endommager le
matériel, n’essayez pas de soulever et d’installer l’armoire sur une
rampe sans avoir recours à un relevage mécanique et/ou à l’aide
d’une autre personne.
Das Gehäuse ist schwer und sollte nur von zwei Personen in
einem Rack installiert werden. Zur Vermeidung von körperlichen
Verletzungen und/oder der Beschädigung des Gerätes, bitte das
Gehäuse nicht ohne die Hilfe einer zweiten Person anheben und
einbauen.
Il contenitore è pesante e dev’essere installato nel rack da due
persone. Per evitare danni personali e/o all’apparecchiatura, non
tentare di sollevare ed installare in un rack il contenitore senza un
sollevatore meccanico e/o l’aiuto di un’altra persona.
Debido a su considerable peso, la instalación del compartimento en
el bastidor deben realizarla siempre dos personas. Para evitar daños
personales o en el equipo, el compartimento no debe levantarse ni
instalarse en el bastidor sin la ayuda de un elevador mecánico o de
otra persona.
1. With help from another person, lift the enclosure and, from the
front of the cabinet, slide the enclosure onto the rails (Figure 11).
Installing CX4-120 Storage-System Hardware
21
CL4137
Figure 11
Sliding an enclosure onto the mounting rails
When the enclosure slides to the back of the cabinet, the two notches
in the rear of the enclosure insert into the rear tabs on each rail. The
tabs secure and support the rear of the enclosure.
If the chassis does not slide all the way into the cabinet, you may
need to loosen the screws that hold the rear of the rails in place,
then adjust the rails to allow the tabs to fit into the notches.
2. Once the enclosure is completely seated into the rear tabs, tighten
the two screws (one on each rail) that secure the rails to the front
channels.
3. Secure the front of the enclosure to the front vertical channels of the
cabinet using four M5 12.7 mm screws – two per side (Figure 12).
22
Installing CX4-120 Storage-System Hardware
The front screws also help to secure the latch bracket mounted on the front
of the enclosure. If you are installing the enclosure in a NEBS-compliant
environment, secure the unit to the front channels with the four shape
thread rolling screws supplied with your installation hardware in part
number 100-560-644.
CL4138
Figure 12
Securing the enclosure to the channels
4. Press the front bezel onto the latch brackets at the front of the cabinet
until it snaps into place, then lock the bezel with the key (Figure 12).
Installing CX4-120 Storage-System Hardware
23
5. If you are installing another device in the cabinet, continue with the
appropriate instructions.
Installing the DAE enclosures in the cabinet
IMPORTANT
Install the DAE-OS enclosure directly above the SPE. Make certain
to match the DAE-OS and SPE serial numbers as indicated on the
packaging. The DAE-OS is a specially marked DAE that is paired
with the SPE before shipment. It contains the OS (vault) disks 0-4 and
system-specific configuration information.
You will connect this first DAE (enclosure 0) directly to the SPE and
SPS. We recommend that you place additional DAE enclosures on top
of each other above the DAE-OS enclosure.
DAE enclosure mounting kit parts
Before you start, be sure you have all the materials listed in Table 6.
Tools are not part of your purchased enclosure assembly.
Table 6
Part
Use
2 adjustable rails (20-1/2 to 34 inches)
Attach front to back on either side between
NEMA channels in a standard 19-inch cabinet
(L)
EMC3248
(R)
24
12 Phillips M5 12.7 mm screws
Attach the rail mounting hardware in a 40U
cabinet
3U bezel (front rack panel) with keys
Provide EMI shielding (1 per enclosure)
Installing CX4-120 Storage-System Hardware
Removing the filler panels
In most cases, the front space into which you will install the enclosure
is covered by a filler panel, which is attached to latch brackets.
Remove any filler panels; then use a flat-blade screwdriver or similar
tool to pry off the latch brackets (Figure 13).
CL4064
Figure 13
Removing a filler panel and latch bracket
Installing the adjustable rails for 3U enclosures
1. Locate and unpack the rail kit that accompanied your enclosure.
The front edge of each rail is stamped L or R for left and right sides,
when they face the cabinet front.
The predrilled holes in the cabinet channels are based on the
NEMA-standard U measurement. The holes are predrilled at distances of
1/2 inch, 5/8 inch, 5/8 inch (totaling one U), then 1/2 inch, 5/8 inch, 5/8
inch (another U), and so on. On EMC 40U-C cabinets, horizontal lines or
small holes in the channel mark the 1U increments.
Installing CX4-120 Storage-System Hardware
25
2. For each rail:
a. From the front of the cabinet, insert the right rail alignment pins
above and below the bottom U mark on the rear NEMA channel
(Figure 14).
Alignment pins
Adjustable rail
Right rear
Right front
Screw (2)
Screw (2)
Alignment
pin (2)
Mounting rail
Mounting rail
EMC3452
Figure 14
Installing the adjustable mounting rails for a DAE
b. Pull the adjustable rail forward to the inner side of the front
channel (the surface facing the rear of the cabinet), and align the
four holes on the rail with those in the channel (Figure 14).
c. Secure the rail to the front channel loosely with two of the
provided screws at the middle two holes of the rail (Figure 14).
Leave the screws slightly loose to allow for adjustment after you install
the enclosure.
d. From the back of the cabinet, secure the rail to the rear channel
with two screws, and tighten these screws (Figure 14).
26
Installing CX4-120 Storage-System Hardware
Installing a DAE enclosure on the rails
WARNING
The enclosure is heavy and should be installed into a rack by two
people. To avoid personal injury and/or damage to the equipment,
do not attempt to lift and install the enclosure into a rack without a
mechanical lift and/or help from another person.
L’armoire étant lourde, sa mise en place sur une rampe nécessite
deux personnes. Afin de ne pas vous blesser et/ou endommager le
matériel, n’essayez pas de soulever et d’installer l’armoire sur une
rampe sans avoir recours à un relevage mécanique et/ou à l’aide
d’une autre personne.
Das Gehäuse ist schwer und sollte nur von zwei Personen in
einem Rack installiert werden. Zur Vermeidung von körperlichen
Verletzungen und/oder der Beschädigung des Gerätes, bitte das
Gehäuse nicht ohne die Hilfe einer zweiten Person anheben und
einbauen.
Il contenitore è pesante e dev’essere installato nel rack da due
persone. Per evitare danni personali e/o all’apparecchiatura, non
tentare di sollevare ed installare in un rack il contenitore senza un
sollevatore meccanico e/o l’aiuto di un’altra persona.
Debido a su considerable peso, la instalación del compartimento en
el bastidor deben realizarla siempre dos personas. Para evitar daños
personales o en el equipo, el compartimento no debe levantarse ni
instalarse en el bastidor sin la ayuda de un elevador mecánico o de
otra persona.
Installing CX4-120 Storage-System Hardware
27
!
CAUTION
Without proper equipment and procedures, you risk damaging disk
drives whenever you remove, store, or install them. Do not remove
disks prior to installing the chassis.
The disk modules in slots 0 through 4 of the first DAE in your system
provide mirrored boot and recovery capability, and are preconfigured
according to their slot assignment before shipment. Do not move a
module in slots 0 through 4 from its assigned slot to another slot.
Remove one of these modules only if it has failed and you are
replacing it with a new module.
1. With help from another person, lift the enclosure and, from the front
of the cabinet, slide the DAE enclosure onto the rails (Figure 15).
Rear
Front
EMC3490
Figure 15
Sliding a DAE enclosure onto the mounting rails
When the enclosure slides to the back of the cabinet, the two notches
in the rear of the enclosure insert into the rear tabs approximately
14 inches from the front of each rail (Figure 16). These tabs secure
and support the rear of the enclosure.
28
Installing CX4-120 Storage-System Hardware
If the enclosure does not slide all the way into the cabinet, you may need to
further loosen the screws that hold the rear of the rails in place, then adjust
the rails to allow the tabs to fit into the notches.
!
!
B
A
EX
P
PR
I
EX
I
P
#
!
PR
!
PR
I
#
EX
P
PR
I
P
!
!
EX
Tabs
(on rail)
Notches
(in chassis)
EMC3249
Figure 16
Securing the rear of a DAE enclosure
2. When the enclosure is completely seated into the rear tabs, tighten
the four screws (two on each rail) that secure the rails to the front
channels.
3. Secure the front of the enclosure to the front vertical channels of the
cabinet with four M5 12.7 mm screws – two per side (Figure 17).
The front screws also help to secure the latch bracket mounted on
the front of the enclosure.
Installing CX4-120 Storage-System Hardware
29
If you are installing the enclosure in a NEBS-compliant environment, secure
the unit to the front channels with the four shape thread rolling screws
supplied with your installation hardware in part number 100-560-644.
Rear
Screw (2)
Screw (2)
Figure 17
Front
EMC3491
Securing the front of a DAE enclosure
4. Verify that disk drives or filler panels are installed in every disk
enclosure slot.
5. Press the front bezel onto the latch brackets at the front of the cabinet
until it snaps into place, then lock the bezel with the key (Figure 18).
30
Installing CX4-120 Storage-System Hardware
Bezel
latch
bracket
Bezel
latch
bracket
EMC3457
Figure 18
Attaching a DAE enclosure front bezel
Connecting SPE-to-DAE cables
The SPE supports a single Fibre Channel back-end bus (0) that links the
storage processors to the disks in DAEs.
A back-end bus consists of two back-end ports – one I/O module port
on SP A and the corresponding I/O module port on SP B. The SP
A back-end port for a bus connects to the PRI port on LCC A in the
first DAE on the bus, and the corresponding SP B back-end port for a
bus connects to LCC B in the first DAE on the bus. The I/O module
back-end ports for the bus are listed in Table 7.
Table 7
Back-end bus ports
Bus
I/O module slot
Port
0
A0 and B0
0
Cabling the SPE to the DAE
Use SFP-HSSDC2 copper cables to attach port 0, SP slots A0 and B0,
to the corresponding LCC PRI ports on the DAE-OS, which is the
enclosure that includes the specially marked “array software” disks
and should be the first DAE above the SPE (Figure 19 and Figure 20).
The connector thumb clip faces up when connecting to LCC B and
down when connecting to LCC A. An audible/tangible click indicates
that the cable is completely seated in the LCC connectors.
Installing CX4-120 Storage-System Hardware
31
PR
I
PR
Thumb Clip Up
I
PRI
Connector
!
!
B
A
To Previous Enclosure
EX
P
PR
I
EX
P
#
!
PR
I
!
PR
I
PR
I
Thumb Clip Down
I
#
EX
P
EX
P
PR
I
!
!
PR
PRI
Connector
To Previous Enclosure
EMC3244
Connecting the HSSDC2 cables
PRI
Bus 0
!
EXP
EXP
!
EA0/Bus 0
PRI
!
#
A
PRI
EXP
PRI
B
#
3
!
!
!
Bus 0
EXP
Figure 19
10/100/1000
0
0
1
2
10/100/1000
SP B
SP A
CL4080
Figure 20
Cabling the SPE to the DAE-OS
If you have additional DAEs that are not connected to each other, do
NOT connect them now. You will be instructed to do so, after you
initialize your base system.
32
Installing CX4-120 Storage-System Hardware
Connecting power cords and SPS serial (sense) cables
Viewing the rear of the storage system, components on the right side
are considered SPS A, management module A, SP A andpower/cooling
module A ; left-side components are B components. The illustrations
show the A side cabling in orange and B side cabling in blue.
1. Verify that any cabinet master switches are in the off position
(Figure 25).
2. Verify that the power switch on each standby power supply (SPS) is
off (Figure 25).
Installing CX4-120 Storage-System Hardware
33
ON
I
ON
I
O
OFF
O
OFF
!
!
PRI
EXP
PRI
!
EXP
#
PRI
EXP
PRI
A
EXP
B
#
ON
I
!
ON
I
O
OFF
!
!
O
OFF
!
!
PRI
EXP
PRI
!
EXP
#
PRI
EXP
PRI
A
EXP
B
#
!
!
!
ON
I
ON
I
O
OFF
O
OFF
!
!
PRI
EXP
PRI
!
EXP
#
B
A
PRI
EXP
#
!
EXP
!
!
PRI
EXP
PRI
!
!
PRI
EXP
PRI
!
EXP
#
B
A
#
!
EXP
PRI
EXP
PRI
EXP
!
!
PRI
EXP
PRI
!
!
PRI
EXP
PRI
!
EXP
#
B
A
#
!
!
!
!
!
PRI
EXP
PRI
!
EXP
#
A
O
OFF
B
#
ON
I
!
PRI
EXP
PRI
EXP
O
OFF
ON
I
!
!
PRI
EXP
Master switch
Master switch
!
!
PRI
EXP
PRI
!
EXP
#
B
A
#
!
O
OFF
!
!
O
OFF
ON
I
ON
I
!
PRI
EXP
!
EXP
PRI
!
DAE-OS
#
B
PRI
A
EXP
#
!
PRI
!
!
EXP
O
OFF
O
OFF
ON
I
3
SPE
ON
I
10/100/1000
0
1
2
10/100/1000
MGMT B
Power source B
SLOT B0
SLOT B1
SPS switch
SLOT B2
SLOT B3
SLOT B4
MGMT A
SLOT A0
SLOT A1
SLOT A2
SLOT A3
SLOT A 4
SPS switch
Power source A
CL4128
Figure 21
PDP master switches and power sources in the 40U-C cabinet with two PDPs
used (two SPSs shown)
3. Use SPS serial (sense) cables to connect:
Š
34
Standby power supply A (SPS A) to the SPS serial port (marked
with a battery symbol) on management module A (detailed in
Figure 22).
Installing CX4-120 Storage-System Hardware
Š
Standby power supply B (SPS B), if present, to the SPS port
(marked with a battery symbol) on management module B
(detailed in Figure 22).
4. For high availability, connect the right and left power cords (A and
B) to different power strips/circuits as shown in Figure 22 and
described in the steps that follow the figure.
The circled letters in the figure identify the cables for the corresponding
lettered step.
ON
!
!
PRI
a.
EXP
PRI
!
EXP
#
c.
PRI
EXP
PRI
A
EXP
B
c.
#
!
!
!
SPS
+-
O
OFF
O
OFF
3
2
10/100/1000
1
b.
ON
I
0
b.
ON
I
10/100/1000
MGMT B
SLOT B0
SLOT B1
SLOT B2
SLOT B3
SLOT B4
MGMT A
SLOT A0
SLOT A1
SLOT A2
SLOT A3
SLOT A 4
a.
CL4172
Figure 22
Connecting the power cords and sense cables
a. Connect the power cord for each SPS to a separate power
distribution unit (PDU) in the cabinet, or a separate site power
circuit.
b. Connect the power cord for storage processor A (SP A) to SPS
A, and connect the power cord for storage processor B (SP B) to
SPS B, if present. If the storage system has a single SPS, connect
the power cord for SP B to another power source not shared with
SPS A.
c. Connect the power cord for DAE-OS power/cooling module A
to SPS A, and connect power cord for DAE-OS power/cooling
module B to SPS B, if present. If the storage system has a single
SPS, connect the power cord for power/cooling module B to
another power source not shared with SPS A.
Installing CX4-120 Storage-System Hardware
35
As soon as a DAE is connected to a live power source, it powers up and its
lights begin blinking.
If you have additional DAEs that are not connected to SP A and SP B
back-end ports, do NOT connect them to power circuits now. You will
be instructed to do so, after you initialize your base system.
36
Installing CX4-120 Storage-System Hardware
Connecting the cabinet to a power source
In general, EMC cabinets use two 240-volt AC cables. You should
connect power cables on either side of the cabinet to different branch
circuits. Connecting to only one branch circuit will degrade the
system’s high availability. Some cabinet configurations may exceed
the 24A derating supported by a single pair of power sources/branch
circuits. These configurations use a second pair of PDPs (the upper
two in your cabinet). Since each active PDP requires a separate power
source, a fully configured cabinet uses a total of four 240V branch
circuit source connections. Consult with your service provider if you
are unsure of your storage system’s power requirements.
Connect the cabinet to the AC power sources (Figure 23).
Installing CX4-120 Storage-System Hardware
37
ON
I
ON
I
O
OFF
O
OFF
!
!
PRI
EXP
PRI
!
EXP
#
PRI
EXP
PRI
A
EXP
B
#
ON
I
!
ON
I
O
OFF
!
!
O
OFF
!
!
PRI
EXP
PRI
!
EXP
#
PRI
EXP
PRI
A
EXP
B
#
!
!
!
ON
I
ON
I
O
OFF
O
OFF
!
!
PRI
EXP
PRI
!
EXP
#
B
A
PRI
EXP
#
!
EXP
!
!
PRI
EXP
PRI
!
!
PRI
EXP
PRI
!
EXP
#
B
A
#
!
EXP
!
!
PRI
EXP
PRI
!
!
PRI
EXP
PRI
!
EXP
#
B
A
#
!
EXP
!
!
PRI
EXP
PRI
!
!
PRI
EXP
PRI
!
EXP
#
A
O
OFF
B
#
ON
I
!
EXP
PRI
EXP
PRI
EXP
O
OFF
ON
I
!
!
PRI
EXP
PRI
!
!
PRI
EXP
PRI
!
EXP
#
B
A
#
!
O
OFF
!
!
O
OFF
ON
I
ON
I
!
SPS
!
PRI
+-
EXP
PRI
!
EXP
#
B
A
#
!
PRI
!
!
EXP
O
OFF
O
OFF
ON
I
3
ON
I
10/100/1000
0
1
2
10/100/1000
MGMT B
Power source B
SLOT B0
SLOT B1
SLOT B2
SLOT B3
SLOT B4
MGMT A
SLOT A0
SLOT A1
SLOT A2
SLOT A3
SLOT A 4
Power source A
CL4113
Figure 23
38
Cabinet configuration requiring two 240V branch circuit source connections
(two SPSs shown)
Installing CX4-120 Storage-System Hardware
Powering up the storage system
The SPE does not have power switches.
1. Turn on the power switch for each SPS (Figure 24).
CL4170
Figure 24
SPS power switch (two SPSs shown)
2. Be sure any other devices in the cabinet are correctly installed and
ready for powerup, then turn on the master switch/circuit breakers
for each cabinet/rack power strip.
In standard EMC cabinets, master switches are on the power
distribution panels (Figure 25).
Installing CX4-120 Storage-System Hardware
39
ON
I
ON
I
O
OFF
O
OFF
!
!
PRI
EXP
PRI
!
EXP
#
PRI
EXP
PRI
A
EXP
B
#
ON
I
!
ON
I
O
OFF
!
!
O
OFF
!
!
PRI
EXP
PRI
!
EXP
#
PRI
EXP
PRI
A
EXP
B
#
!
!
!
ON
I
ON
I
O
OFF
O
OFF
!
!
PRI
EXP
PRI
!
EXP
#
B
A
PRI
EXP
#
!
EXP
!
!
PRI
EXP
PRI
!
!
PRI
EXP
PRI
!
EXP
#
B
A
#
!
EXP
PRI
EXP
PRI
EXP
!
!
PRI
EXP
PRI
!
!
PRI
EXP
PRI
!
EXP
#
B
A
#
!
!
!
!
!
PRI
EXP
PRI
!
EXP
#
A
O
OFF
B
#
ON
I
!
PRI
EXP
PRI
EXP
O
OFF
ON
I
!
!
PRI
EXP
Master switch
Master switch
!
!
PRI
EXP
PRI
!
EXP
#
B
A
#
!
O
OFF
!
!
O
OFF
ON
I
ON
I
!
PRI
EXP
!
EXP
PRI
!
DAE-OS
#
B
PRI
A
EXP
#
!
PRI
!
!
EXP
O
OFF
O
OFF
ON
I
3
SPE
ON
I
10/100/1000
0
1
2
10/100/1000
MGMT B
Power source B
SLOT B0
SLOT B1
SPS switch
SLOT B2
SLOT B3
SLOT B4
MGMT A
SLOT A0
SLOT A1
SLOT A2
SLOT A3
SLOT A 4
SPS switch
Power source A
CL4128
Figure 25
PDP master switches and power sources in the 40U-C cabinet with two PDPs
used (two SPSs shown)
The power and fault light for each storage processor blink during
powerup testing (Figure 26). The storage system can take 8 to 10
minutes to complete its first powerup. When powerup is complete, the
fault light goes off and the power light remains steady green.
40
Installing CX4-120 Storage-System Hardware
CL4159
Figure 26
SP power and fault lights (front bezel removed)
The system fault light on the front of the SPE and the SPS recharge light
on the rear of the SPS commonly stay on for several minutes while the
SPS units fully charge (Figure 27).
CLARiiON CX4-240
+-
Figure 27
CL4158
SPE system fault light and SPS recharge lights (two SPSs shown)
If any amber lights not related to the SPS recharge remain on for more
than 10 minutes, make sure the storage system is correctly cabled.
(Most amber lights indicate problems that you can solve later, once
Unisphere™ software is available to help you troubleshoot the system.)
If the SP power lights do not remain solid steady green, contact your
authorized service provider. Once the SP power lights are solid steady
green, replace the front bezel and continue to the next section to connect
the storage-system management ports to the network.
Installing CX4-120 Storage-System Hardware
41
!
CAUTION
Never unplug the power supplies to shut down an SPE.
Bypassing the SPS in that manner prevents the storage system
from saving write cache data to the vault drives, and results
in data loss. You will lose access to data, and the storage
processor log displays an error message similar to the following:
Enclosure 0 Disk 5 0x90a (Can’t Assign - Cache Dirty)
0 0xafb40 0x14362c
Contact your service provider if this situation occurs.
42
Installing CX4-120 Storage-System Hardware
Connecting the storage-system management ports to the network
You manage the storage system from a Unisphere client, which can be a
host or server (connected to the storage-system front-end data ports)
that is not running the ESX Server operating system, or a Unisphere
management station (formerly known as the Navisphere off-array
management station). This host, server, or Unisphere management
station must have network access to the storage-system management
ports. In addition, when you first set up the storage system, you
initialize it from a host, server or Unisphere management station
connected to the same subnet as the storage-system management ports.
The management ports are located on management module in the rear
of the chassis and are labeled with a LAN symbol.
You cannot manage the storage system from the iSCSI front-end data ports.
Cabling the storage-system management ports to the network
You need a standard CAT 5 or better Ethernet network cable for the
management port on each storage-system SP.
On each SP connect one end of an Ethernet network cable to the
management port on the SP and the other end to the network from
which you will manage the storage system (Figure 28 or Figure 29).
3
LAN
10/100/1000
MGMT B
0
0
1
2
10/100/1000
MGMT A
CL4109
Figure 28
Cabling to a shared management network
Installing CX4-120 Storage-System Hardware
43
3
10/100/1000
MGMT B
0
0
1
2
10/100/1000
MGMT A
Hub
CL4106
Figure 29
44
Cabling to a dedicated management client
Installing CX4-120 Storage-System Hardware
Enrolling for software downloads
Before you can access updated software for the storage system, you
must enroll the storage system for software downloads. We recommend
that you do this registration now.
You will need the same storage-system hardware serial number (TLA
S/N) that you used to initialize the storage system.
If you purchased the storage system directly from EMC Corporation,
register it on the EMC Powerlink® website:
1. Log in to Powerlink at http://Powerlink.EMC.com.
2. From the home page, select CLARiiON Tools from the Navigator
drop-down menu in the upper right corner.
3. On the CLARiiON Tools page in the navigator pane, select the
option for registering your CLARiiON® storage system.
4. Enter the required information and click Submit.
If you did not purchase your storage system directly from EMC
Corporation, please contact your vendor for instructions on how to
enroll the storage system for software downloads.
Installing CX4-120 Storage-System Hardware
45
Initializing the storage system
After the storage system is fully powered up for the first time, use the
Unisphere Storage System Initialization Utility to initialize the storage
system. Initialization sets the network parameters for storage-system
management and creates a management user account for the storage
system so you can manage it over the LAN.
Installing the Unisphere Initialization Utility
You cannot install the initialization utility on an ESXi server. You can
only install the initialization utility on a supported virtual machine. For
instructions on installing the initialization utility on a virtual machine,
generate a new document and select the operating system running
on the virtual machine. If you do not know if you system is a virtual
machine, consult with your system administrator.
The Unisphere Initialization Utility replaces the Navisphere Initialization
Utility.
46
Installing CX4-120 Storage-System Hardware
Setting up event notification
Event Monitor observes the state of all storage systems you specify and
notifies you when selected events occur. It is a built-in feature of the
host agent and SP agent. You can configure Event Monitor using the
Event Monitor wizard in Unisphere. Once configured, Event Monitor
runs continuously as a web service or daemon. You can configure
Event Monitor to perform two types of monitoring - centralized or
distributed.
Centralized monitoring – A single Windows host (known as the
centralized monitoring station) running the host agent monitors the
storage systems. This monitoring station stores events from the storage
systems in its event log, and notifies you with a page or e-mail when
an event occurs. Figure 30 shows a sample centralized monitoring
configuration.
Installing CX4-120 Storage-System Hardware
47
Centralized monitoring station
with host agent
LAN
CX4-120
CX4-240
CX4-480
CL4339
Figure 30
Centralized monitoring configuration
Distributed monitoring – The SP agent within the storage system
monitors itself and notifies you with a page or e-mail when an event
occurs. Events are not saved to an event log, so you can view only a
single event per storage system. A Windows monitoring station and
host agent are not required. Figure 31 shows a sample distributed
monitoring configuration.
48
Installing CX4-120 Storage-System Hardware
Distributed monitoring
LAN
CX4-120
CX4-240
CX4-480
CL4340
Figure 31
Distributed monitoring configuration
Configuring event notification for a storage system using Unisphere
Use the Configuration (Event Monitor) wizard in Unisphere to
define a list of events (known as a template) about which you want
to be notified. A template contains events, responses, and message
formatting. You can map a template to one or more storage systems.
Installing CX4-120 Storage-System Hardware
49
To use the wizard:
1. In Unisphere, select All Systems > System List.
2. In Systems, select a storage system.
3. Select Monitoring > Event Notification.
4. Select Configuration Wizard.
5. Follow the instructions in the wizard to configure monitoring and
to configure the storage system to send event notification. For
additional information, use the Unisphere online help.
6. Click Finish.
50
Installing CX4-120 Storage-System Hardware
Installing EMC Secure Remote Support IP Client for CLARiiON
EMC Secure Remote Support (ESRS) IP Client for CLARiiON software
monitors your storage system’s operation for error events and
automatically notifies your service provider of error events.
About ESRS IP Client for CLARiiON Installation
You can use the ESRS IP Client for CLARiiON installation wizard
for a new ESRS IP Client for CLARiiON installation or to upgrade
an existing environment that is running EMC CLARalert® software
version 6.22 or later.Authorized EMC service personnel must perform
upgrades to an existing environment that is running a CLARalert
version earlier than 6.22.
For a new ESRS IP Client for CLARiiON installation, the wizard
automatically installs a communication infrastructure that supports
secure inbound and/or outbound communication (SSL) as the
primary communication method with your service provider. This
communication infrastructure is used for heartbeat polling, to notify
your service provider of events (Call Home feature, see Figure 32), and
to provide your service provider with remote access to your monitored
CLARiiON systems (see Figure 33).
During the installation, you can choose to use e-mail as your backup
communication method for the Call Home feature and to use e-mail to
notify you when events are sent from your monitored storage systems
to your service provider.
Installing CX4-120 Storage-System Hardware
51
Centralized monitoring station
running ESRS IP Client for CLARiiON
Call Home
Service provider
(SSL)
(SSL)
(SSL)
LAN
(SSL)
(SSL)
(SSL)
Event
Event
Event
CX4-120
CX4-240
Figure 32
52
CX4-480
ESRS IP Client for CLARiiON communications infrastructure – Call Home
example
Installing CX4-120 Storage-System Hardware
Centralized monitoring station
running ESRS IP Client for CLARiiON
Remote access
Service provider
(SSL)
(SSL)
(SSL)
LAN
(SSL)
(SSL)
(SSL)
CX4-120
CX4-240
Figure 33
CX4-480
ESRS IP Client for CLARiiON communications infrastructure – remote access
example
The default authorization permission for your service provider for
remote access for monitored storage systems is set to always allow.
If you require more control over remote access to your monitored
storage systems, you can use a Policy Manager to set authorization
permissions. The Policy Manager software component is installed on a
customer-supplied server, and is configured to control remote access to
your devices, maintain an audit log of remote connections, and support
file transfer operations. With the Policy Manager you are able to control
who, what, and when, and even why. For additional information on
Policy Manager, go to the EMC Powerlink website. After logging in to
Powerlink, click Support, and locate the link for the specific product
technical documentation required.
Installing CX4-120 Storage-System Hardware
53
For upgrades from CLARalert software (version 6.22 or later) to ESRS
IP Client for CLARiiON software, you can choose whether to keep your
existing configuration (such as dialup or e-mail) as the communication
method for the Call Home feature.
If you keep your existing configuration, then during the upgrade all
your central monitoring software is upgraded; however, the ESRS IP
Client for CLARiiON communication infrastructure is not installed.
If you do not keep your existing configuration, the upgrade is treated
as a new ESRS IP Client for CLARiiON installation. The option to keep
your existing configuration is not available when the ESRS IP Client
for CLARiiON software is already installed. It is available only when
you are upgrading from CLARalert software.
!
CAUTION
The customer installation mode does not support the installation of
the ESRS IP Client for CLARiiON to a system with a distributed
(noncentralized) monitoring environment. If you have an existing
CLARalert configuration that uses a distributed monitoring
environment, the upgrade creates a centralized monitoring
environment (see Figure 32). The existing distributed monitoring
environment and newly created centralized monitoring environment
may result in duplicate notifications to your service provider. Your
existing distributed monitoring environment will not be upgraded.
You or EMC authorized service personnel should turn off distributed
monitoring on all storage systems that will be included in your
centralized monitoring environment before installing ESRS IP Client
for CLARiiON software.
The customer installation mode requires a centralized monitoring
environment. In a centralized monitoring environment you designate
a monitor station to generate Call Home notifications for the storage
systems that it monitors for events. The centralized monitoring
environment is an option of the Unisphere application.
During ESRS IP Client for CLARiiON installation, you designate the
monitor station and portal system to configure as your centralized
54
Installing CX4-120 Storage-System Hardware
monitoring environment. The storage system that you designate as a
portal system is automatically added to the list of monitored systems.
ESRS IP Client for CLARiiON requirements
The version of the ESRS IP Client for CLARiiON must be the same or
later than the version of the management software bundled with the
FLARE Operating Environment (OE) running on each storage system
being monitored. The ESRS IP Client for CLARiiON requires:
Š
A monitor station – A host or virtual machine, on which you will
install the ESRS IP Client for CLARiiON software. This host must
have:
z
A 1.8 GHz CPU and 2 GB of memory and run a supported
Windows operating system. For supported versions, refer to the
EMC ESRS IP Client for CLARiiON Release Notes.
z
A fixed or static IP address. If DHCP is used, you must configure
a reserved IP address. The installation wizard automatically
detects and supplies the IP address for the monitor station,
which is required for ESRS IP Client for CLARiiON installation.
z
Open TCP ports:
−
Port 80 (HTTP)
−
Port 443 (HTTP)
−
Port 25 (SMTP server)
−
Port 6398 (Unisphere Host Agent)
−
Port 5414 (EMCRemote Client)
−
Port 9519 (Remotely Anywhere for CX4 systems with
FLARE® software version 04.29 or later)
−
Port 60020 (Remote Diagnostic Agent
The monitor station cannot be a server (host connected to
storage-system data ports) and must be on the same network as
your storage-system management ports.
If you do not have an existing monitor station, you can create a
monitor station by installing ESRS IP Client for CLARiiON on a
Windows host.
If you have an existing monitor station running CLARalert, you can
upgrade to ESRS IP Client for CLARiiON on the monitor station.
When you perform an upgrade, the installation wizard asks if you
Installing CX4-120 Storage-System Hardware
55
want to preserve your existing e-mail configuration or if you want
to reconfigure it.
If you have an existing monitor station running event monitor, you
can install ESRS IP Client for CLARiiON on the monitor station.
Š
Proxy server network information – If the monitor station connects
to the Internet through a proxy server, this information consists of
the IP address, port, and protocol (HTTPS or SOCKS), and login
credentials (if required) for the proxy server. The SOCKS protocol
requires authentication.
Š
Portal system – A storage system running the latest FLARE
Operating Environment (OE) version that is running on the systems
it is monitoring. You will need the IP address for one SP on the
portal system and global administrator login credentials for the
portal system.
Š
Powerlink® account –You must have an existing valid Powerlink
account. You are required to log in to Powerlink and supply your
valid storage-system serial number before you can download and
install ESRS IP Client for CLARiiON software.
Š
Registered monitoring site – The monitoring site must be registered
on Powerlink account. During ESRS IP Client for CLARiiON
installation, you must specify the contact information for a person
at the site, including the person’s name, e-mail address, and phone
number.
If you want your ESRS IP Client for CLARiiON installation to use the optional
e-mail notification, for example, as a backup communication method for the
Call Home feature, you need connectivity to an outgoing SMTP server. During
ESRS IP Client for CLARiiON installation, you must provide the IP address
for the SMTP server, your service provider e-mail address (to), and your local
e-mail address (from) for e-mail notification.
Downloading and installing ESRS IP Client for CLARiiON software
You can download and install the ESRS IP Client for CLARiiON
software from the Powerlink website, which always has the most recent
version of the software, or from the Interactive Installation Guide (IIG)
CD that shipped with your storage system.
56
Installing CX4-120 Storage-System Hardware
Downloading and installing ESRS IP Client for CLARiiON software (Powerlink)
On the monitor station:
1. Go to the Powerlink website, and select the Search Powerlink tab.
2. Replace the "Search Powerlink" text with "esrs ip client" and in Filter
by content type, select Support: Downloads and click Search.
3. In the results page, select Download ESRS IP Client for CLARiiON
and save the software to your monitor station.
4. In the folder where you saved ESRS IP Client for CLARiiON,
double-click the ESRS IP Client for CLARiiON executable (.exe)
file or, if necessary, right-click the file and select Run as to run the
installation wizard using a different user’s credentials.
5. Follow the steps in the wizard to complete the installation.
For a storage system running FLARE version 04.29, you must add
the monitor station IP address to the storage-system Remotely
Anywhere filter tables as described in Adding the monitor station to
RemotelyAnywhere IP address filter tables, page 58.
Downloading and installing ESRS IP Client for CLARiiON software (IIG CD)
If the browser on the monitor station is running pop-up blocking
software, you must disable it before using the software on the IIG CD.
On the monitor station:
1. Insert the IIG CD.
2. After reading the License Agreement, click the Accept button and
then the Submit button to continue.
3. Select the storage-system series for your storage system.
4. On the right side of the Home page for the selected storage-system
series, click the Software button.
5. On the page showing the available software that you can run, click
the ESRS IP Client for CLARiiON button.
6. In the File Download dialog box, either select Run to run the ESRS
IP Client for CLARiiON executable (.exe) file from the IIG CD
or select Save and save the software to a folder on your monitor
station.
Installing CX4-120 Storage-System Hardware
57
If you saved the ESRS IP Client for CLARiiON executable (.exe)
file to a folder, in that folder double-click the ESRS IP Client for
CLARiiON executable (.exe) file or, if necessary, right-click the file
and select Run as to run the installation wizard using a different
user’s credentials.
7. Follow the steps in the wizard to complete the installation.
For a storage system running FLARE version 04.29, you must add
the monitor station IP address to the storage-system Remotely
Anywhere filter tables as described in Adding the monitor station to
RemotelyAnywhere IP address filter tables, page 58.
Adding the monitor station to RemotelyAnywhere IP address filter tables
Perform this procedure for CX4 storage systems that are running
FLARE version 04.29 or later in your ESRS IP Client for CLARiiON
configuration.
By default, the RemotelyAnywhere IP address filter tables add an
always-on, additional layer of security that restricts the use of remote
service tools to the storage system’s service ports. Administrators
and security administrators can extend remote service tool access to a
storage system’s management ports by entering the IP addresses of
attached, trusted service clients. For IPv6 configurations, temporary
private addresses are disabled on the storage system by default. We
strongly recommend that you also disable them on the client system.
1. In the address field of a supported browser, enter the IP address or
hostname of one of the storage system’s SPs and append the setup
page path to the IP address or hostname.
For example: http://ip_address/setup orhttp://hostname/setup
2. On the SP setup login page, enter the storage system’s Unisphere
administrator username and password.
3. On the SP setup page, scroll down to Set RemotelyAnywhere
Access Restriction, and click the name panel.
Storage-system security must be enabled and configured before
you can access the Set RemotelyAnywhere Access Restriction IP
address filter table.
58
Installing CX4-120 Storage-System Hardware
4. On the IP Filter Configuration for Remotely Anywhere page,
verify that the monitor station IP address is in the IP address filter
tables.
5. In the Filters that apply to all storage systems in the domain table,
enter the monitor station IP address.
You can enter up to 16 RemoteAnywhere (RA) client addresses into
the tables. At this time you cannot enter address ranges or complete
subnets in the tables. Entering RA clients into the Connected
storage system only table does not propagate the RA clients address
to CX4 storage systems running FLARE version 04.29 or later in the
domain. Use the Connected storage system only table if you do not
want to propagate the data to other storage systems in the domain.
6. Click the Apply Setting button.
Updating the IP filter tables resets any existing RA connections.
7. In the RemotelyAnywhere IP Filter Configuration - Confirmation
page, click the Apply Settings button.
You should see the text message:
RemotelyAnywhere IP filter request was successful.
8. In the RemotelyAnywhere IP Filter Configuration - Apply page,
click the Back button.
9. On the SP setup page, click the Logout button and close the browser.
10. If you entered the monitor station IP address in the Connected
storage system only table, repeat the above steps for all other CX4
storage systems running FLARE version 04.29 or later in your ESRS
IP Client for CLARiiON configuration.
Changing the ESRS IP Client for CLARiiON configuration
After you have completed the installation or upgrade of the ESRS IP
Client for CLARiiON software, you can use Unisphere to make changes
to and view properties of your centralized monitoring environment.
These tasks include:
Š
Adding storage systems to or removing storage systems from your
centralized monitoring environment
Installing CX4-120 Storage-System Hardware
59
Š
Viewing properties of Call Home templates and assigning
additional Call Home templates to storage systems.
Š
Viewing events for a monitored storage system
For more information, see the Unisphere help, which is in the Unisphere
UI or the Technical Documentation and Advisories section on the
Powerlink website. The Technical Documentation and Advisories
section on the Powerlink website has the most recent version.
60
Installing CX4-120 Storage-System Hardware
Connecting additional DAEs enclosures to the base system
If your storage system shipped in a cabinet from the factory, all
DAEs are already connected to the base system. If you installed your
storage-system components in a cabinet at your site, you may now
connect any additional installed DAEs to your base system by:
Š
Connecting the DAEs to power sources to power them up.
Š
Assigning a unique enclosure address to each DAE.
Š
Connecting the DAEs to the storage-system back-end buses.
Connecting AC power to additional DAE enclosures
!
CAUTION
When you attach a disk-array enclosure (DAE) to an active AC power
source, it powers up immediately.
1. Plug an AC power cord into each power/cooling module on each
additional DAE, and secure the cords with the retention bails (strain
reliefs) at each connector (Figure 34).
Be sure to secure the power cord with the retention bails (strain reliefs) at
each connector. The strain reliefs prevent the power cord from pulling
out of the connections.
Installing CX4-120 Storage-System Hardware
61
Generic
plug
!
!
B
A
Retention bail
EX
P
PR
I
EX
P
#
!
PR
I
!
PR
I
#
EX
P
PR
I
EX
P
!
!
Retention
bail
Generic
plug
Figure 34
EMC3213
Plugging the AC power cord into a DAEs
2. Connect the DAE power cords to an appropriate power source
(Figure 35).
In most cases, you should connect each power cord to the
closest power distribution unit (PDU) in a cabinet. For example,
connect power/cooling module A to the PDU on the right, and
power/cooling module B to the PDU on the left (facing the
rear of the cabinet). For high availability, always connect the
power/cooling modules in a DAE to PDUs on separate power feed
circuits.
3. If the power distribution units (PDUs) in your installation are not
active, turn on AC power for them now.
62
Installing CX4-120 Storage-System Hardware
ON
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SLOT B1
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SLOT B4
MGMT A
SLOT A0
SLOT A1
SLOT A2
SLOT A3
SLOT A 4
Power source A
Power source B
CL4113
Figure 35
Connecting power cords for additional DAEs
Installing CX4-120 Storage-System Hardware
63
Setting the DAE enclosure addresses
!
CAUTION
You must set the enclosure address when power is on and the
enclosure is NOT part of a back-end bus. You cannot change the
enclosure address while the back end is connected.
You add DAEs to a CX4 series storage system along Fibre Channel
back-end buses that start at Fibre Channel I/O modules in the SPE. Each
disk enclosure on a Fibre Channel bus must have a unique enclosure
address (also called an EA or enclosure ID) that identifies the enclosure
and determines disk module IDs. Every DAE that is not preinstalled in
a cabinet for shipment has a default enclosure address of 0.
The DAE that contains the specially marked “array software” disks
0–4 must retain EA 0. Subsequent DAEs in your storage system should
have incremental EAs of 1, 2, 3, and so on.
The CX4-120 SPE supports a single redundant Fibre Channel back-end
bus: bus 0.
The bus consists of two independent loops. One loop starts at SP A,
and the other loop starts at SP B. The loops are paired, and share access
to the same disk drives. If a problem occurs on one loop, the bus can
remain active through the other loop. The CX4-120 can support 120
disks, or a maximum of eight disk-array enclosures, on its back-end bus.
Addressing rules
For the system to boot and operate, the first DAE — connected to port
0, slot 0 on both SPs — must have enclosure address (EA) 0. A DAE
with boot disks and the storage-system operating system is always
assigned enclosure address 0 prior to shipment.
Setting the address
Follow these steps to set enclosure addresses on your DAEs:
1. Verify that the first DAE – the one connected to the SPS and
containing the storage-system software disks – is set with enclosure
address 0.
64
Installing CX4-120 Storage-System Hardware
Bus ID
Enclosure
address
0
1
2
3
0
1
2
3
The address is indicated by the LED next to the enclosure # symbol
(Figure 36).
EA selection
(press here to
change EA)
4
5
6
7
4
5
6
7
#
!
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PRI
EXP
PRI
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A
EXP
B
EMC3210
Figure 36
Setting the enclosure address (EA)
2. On each additional DAE in your storage system, use a tool, such
as a pen, paper clip, or small screwdriver, to press the enclosure
address selection button to increment the value to the desired
address. Valid enclosure addresses for additional DAEs are 1-7.
Figure 37 shows a CX4-120 system with eight DAEs.
You can set the EA on either link control card (LCC) in the DAE. The second
LCC automatically changes to the new value.
Installing CX4-120 Storage-System Hardware
65
!
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66
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Figure 37
0
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!
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Enclosure/bus identification
Installing CX4-120 Storage-System Hardware
CL4123
Connecting the back-end bus
Each DAE supports two completely redundant loops on a bus. The
first DAE on a bus connects a back-end port on SP A and a back-end
port on SP B. You already connected this DAE. The first DAE connects
to the PRI (primary) disk enclosure connectors of the next DAE
on the bus, and subsequent enclosures connect in an EXP-to-PRI
(expansion-to-primary) chain to form the bus. Note also that each
device supports two completely independent and redundant loops,
A and B.
The configuration example in Figure 38 shows a CX4-120 with eight
DAE disk-array enclosures on the back-end bus.
Installing CX4-120 Storage-System Hardware
67
A
B
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PRI
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PRI
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SP B
SP A
CL4124
Figure 38
!
Back-end cabling for DAE enclosures
CAUTION
Attach your DAEs to a back-end bus after you have set their enclosure
addresses.
Use HSSDC2-HSSDC2 cables to connect the DAEs to each other. Use
1-meter cables to connect contiguous enclosures. Use longer cables to
skip over enclosures or to connect DAEs between cabinets.
68
Installing CX4-120 Storage-System Hardware
For bus 0 (Figure 38):
1. Verify that each DAE has a unique, valid enclosure address, and
that the first disk enclosure on the bus (the one that directly
connects to the SPE) is EA 0.
2. Connect the right loop of the bus (A side):
a. Connect an HSSDC2-HSSDC2 cable from the expansion (EXP)
port on link control card (LCC) A in DAE EA0 on the bus to the
primary (PRI) port on LCC A of EA1 on the bus.
LCC A connectors are on the right side of the DAE as you face
the enclosure rear.
Be sure to orient the HSSDC2 connector so that the connector thumb
clip faces down when connecting to LCC A. An audible/tangible click
indicates that the cable is completely seated in the LCC connector.
PR
I
PR
Thumb Clip Up
I
PRI
Connector
!
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A
To Previous Enclosure
EX
P
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Thumb Clip Down
I
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PR
PRI
Connector
To Previous Enclosure
EMC3244
Figure 39
Connecting a disk enclosure to another Fibre Channel device
b. If you have additional DAEs to connect to the bus, continue
on the right (A) side to connect EXP to PRI ports, in sequence,
on each DAE from one enclosure to the next by attaching
HSSDC2-HSSDC2 cables from the EXP connectors on one DAE
to the PRI connectors on the next DAE (Figure 39):
Installing CX4-120 Storage-System Hardware
69
Š
Do not connect an EXP port to another EXP port or a PRI
port to another PRI port.
Š
Take care not to connect any A-side ports to LCC B ports.
c. Apply cable label bands (provided with your system) to identify
each back-end cable (Figure 40).
CL4157
Figure 40
Attaching a cable label
3. Connect the left loop of the bus (B side):
a. Connect an HSSDC2-HSSDC2 cable from the expansion (EXP)
port on link control card (LCC) B in DAE EA0 on the bus to the
primary (PRI) port on LCC B of EA1 on the bus.
LCC B connectors are on the left side of the DAE as you face
the enclosure rear.
Be sure to orient the HSSDC2 connector so that the connector thumb
clip faces up when connecting to LCC B. An audible/tangible click
indicates that the cable is completely seated in the LCC connector.
b. If you have additional DAEs to connect to the bus, continue
on the left (B) side to connect EXP to PRI ports, in sequence,
on each DAE from one enclosure to the next by attaching
HSSDC2-HSSDC2 cables from the EXP connectors on one DAE
to the PRI connectors on the next DAE (Figure 39).
c. Apply cable label bands (provided with your system) to identify
each back-end cable (Figure 40).
70
Installing CX4-120 Storage-System Hardware
Upgrade FLARE
The storage system comes pre-installed with the latest version of
the FLARE® Operating Environment (OE) software available at the
time of shipment. To see if any FLARE patches or newer releases
have been made available since shipment or to install any enabler
software that you ordered with your system (e.g. FAST, FAST
Cache, Thin Provisioning™, SnapView™, or MirrorView™), install
Unisphere Service Manager (USM) and use the wizards in the System
Software section of the Unisphere Service Manager (USM) to update
storage-system software.
Installing CX4-120 Storage-System Hardware
71
Updating storage-system software
This section describes how to use the wizards in the System
Software section of the Unisphere Service Manager (USM) to update
storage-system software.
USM replaces the Navisphere® Service Taskbar (NST).
You can update the software on the storage system in one of the
following ways:
Š
Update the FLARE® operating environment (OE) to a later version.
Š
Patch the existing FLARE OE version.
Š
Apply a hot fix to the existing FLARE OE version.
A hot fix is a self-contained rebootless non-disruptive upgrade
package that fixes a critical issue with the storage system. Since a
hot fix update is rebootless, it does not require a storage processor
reboot as the updates of patches to FLARE OE do.
Š
Install enablers for optional Thin Provisioning™, FAST, FAST
Cache, SnapView™, MirrorView™, SAN Copy™, Unisphere
Analyzer, or Unisphere Quality of Service Manager software.
Before you start
To upgrade the FLARE OE on a storage system, you need:
❑ A Windows host or Windows virtual machine that is:
72
z
Running a supported operating system version. For supported
versions, refer to the EMC Unisphere Service Manager Release
Notes, which is available on the Powerlink® website. The
EMC Unisphere Service Manager (USM) replaces the EMC
Navisphere® Service Taskbar (NST). We recommend that you
install the latest version of the USM.
z
Connected to the Internet if you need to install the USM and/or
download software updates.
z
Running Java Runtime Environment (JRE). For supported JRE
versions, refer to the EMC Unisphere Service Manager Release
Notes.
Installing CX4-120 Storage-System Hardware
❑ An account on the EMC Powerlink® website:
http://Powerlink.EMC.com.
Updating or patching FLARE OE
Use the wizards in the System Software section of the Unisphere
Service Manager (USM) to upgrade or patch FLARE OE. USM replaces
the Navisphere® Service Taskbar (NST). If you are not running the
latest version of USM, we recommend that you download and install
the latest version.
!
CAUTION
During the software installation procedure:
Š
The storage system must not have any faulted or transitioning
components.
With Unisphere, you can view the current state of the
storage-system components
Š
You must not power down or reboot the storage system, power
down an SP, or remove any components. By doing so you may put
the storage system in a state from which you cannot restart it.
Š
After the software installation is complete, the storage system
reboots automatically. One SP reboots, and when it has finished,
the other SP reboots. This causes any connected servers that are
not configured for high availability to lose access to the storage
system until the operation is completed.
Installing storage-system software
To install storage-system software (a new FLARE OE version, software
enablers, and/or language packs) using the USM’s System Software
wizards, you need to:
Š
Copy any enablers or language packs that you are installing to the
software repository.
Š
Run the System Software wizards (the Prepare for Installation
wizard and the Install Software wizard).
This section describes how to perform each of these tasks.
Installing CX4-120 Storage-System Hardware
73
Validating the server environment and installing the USM
You must install the USM on a Windows host that is connected to the
Internet and on the same LAN as the management ports on the storage
system.
1. On the Powerlink website, navigate to the CLARiiON Tools page
and select your CLARiiON system.
To access the CLARiiON Tools page, use the Navigator drop-down menu
at the top right of the Powerlink home page.
2. In the navigation pane, click CLARiiON Software Update tools
and then CLARiiON Software Update (Standard).
3. On the CLARiiON Software Update (Standard) page:
a. Complete step 1 to determine if you can use the update process.
b. If the storage system has one or more servers connected to its
data ports, complete step 2 to validate the server environment;
otherwise, skip this step.
c. Complete step 3 to install the Unisphere Service Manager
(USM) on the Windows server or host you will use to install
the storage-system software.
After you accept the USM license agreement, the installation
wizard verifies that the server is running the supported Java
Runtime Environment (JRE) version.
Š
If the server is running an earlier version of the JRE, select
Yes when asked if you want to continue with the installation.
The installation wizard prompts you to download and install
the most recent version of the JRE from the Sun website.
Š
If the server is running a later version of the JRE, the
installation wizard asks if you want to continue with the
installation.
Select Yes to continue or No to cancel the installation.
74
Installing CX4-120 Storage-System Hardware
Important: If you select Yes, the USM may not work properly with
a later JRE version. If you select No, and manually remove the
later version of the JRE, other applications that require this version
may not work properly.
Copying enablers and/or Unisphere language packs into the storage-system software
repository
Read this section if you have enablers and/or Unisphere language
packs to install on the storage system.
To copy enablers and/or language packs into the software repository:
1. For each enabler that you want to install on the storage system:
a. Locate the enabler CD that shipped in the software or upgrade
kit, and insert it into the CD drive on the Windows server or
host you will use to install the software.
This Windows server or host must be on the same network as the
storage-system management ports.
b. Copy the enabler (.ena) file from the CD into the
c:\emc\repository\Downloads folder on the Windows server
or host on which you installed USM.
The USM installation process creates a c:\emc\repository\Downloads
folder as the default repository for the USM’s system software to use. If
this folder does not exist, create it.
c. Remove the CD from the CD drive.
2. For each Unisphere language pack that you want to install,
download the language pack from the “Downloads and
Licensing” section of the Powerlink website into the
c:\emc\repository\Downloads folder.
Running the System Software wizards
1. Start the Unisphere Service Manager (USM) by doing either one of
the following:
Installing CX4-120 Storage-System Hardware
75
Š
Click the Unisphere Service Manager icon on your desktop, or
Š
Select Start > All Programs or Start > Programs, then select
EMC > Unisphere > Unisphere Service Manager > Unisphere
Service Manager
2. Log in to your system.
3. From the System screen, select Software > System Software >
Prepare for Installation.
4. Follow the recommended steps in the Prepare for Installation
wizard.
5. When the Prepare for Installation wizard is finished, start the Install
Software wizard.
6. Follow the instructions to install the desired software packages.
7. When the installation is complete, select Notify your service
provider with updated storage system configuration information,
and click Finish.
8. Close the USM.
After the software installation is complete, the storage system
reboots automatically. One SP reboots, and a short time after the
reboot is finished, the other SP reboots. You cannot start Unisphere
on the storage system until the reboot is complete, which could take
up to about 45 minutes for each SP. The reboot is complete when
the SP status lights on each SP are on steadily. The SP status lights
on a CX4-120, CX4-240, or CX4-480 storage system are behind the
front bezel. Wait until both reboots are complete before continuing.
Applying a FLARE OE hot fix
Use the USM’s System Software wizards to apply a FLARE OE hot fix.
1. Start the Unisphere Service Manager (USM) by doing either one of
the following:
Š
Click the Unisphere Service Manager icon on your desktop, or
Š
Select Start > All Programs or Start > Programs, then select
EMC > Unisphere > Unisphere Service Manager > Unisphere
Service Manager
2. Log in to your system.
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Installing CX4-120 Storage-System Hardware
3. From the System screen, select Software > System Software >
Download and Install Hot Fix.
4. Follow the recommended steps in the Download and Install Hot
Fix wizard.
5. When the installation is complete, select Notify your service
provider with updated storage system configuration information,
and click Finish.
6. Close the USM.
Installing a software enabler
Use the Unisphere Service Manager’s System Software wizards to
install software enablers. The Unisphere Server Manager (USM)
replaces the Navisphere® Service Taskbar (NST). If you are not running
the latest version of USM, we recommend you download and install
the latest version.
!
CAUTION
During the software installation procedure:
Š
The storage system must not have any faulted or transitioning
components.
With Unisphere, you can view the current state of the
storage-system components
Š
You must not power down or reboot the storage system, power
down an SP, or remove any components. By doing so you may put
the storage system in a state from which you cannot restart it.
Š
After the software installation is complete, the storage system
reboots automatically. One SP reboots, and when it has finished,
the other SP reboots. This causes any connected servers that are
not configured for high availability to lose access to the storage
system until the operation is completed.
Installing storage-system software
To install storage-system software (a new FLARE OE version, software
enablers, and/or language packs) using the USM’s System Software
wizards, you need to:
Installing CX4-120 Storage-System Hardware
77
Š
Copy any enablers or language packs that you are installing to the
software repository.
Š
Run the System Software wizards (the Prepare for Installation
wizard and the Install Software wizard).
This section describes how to perform each of these tasks.
Validating the server environment and installing the USM
You must install the USM on a Windows host that is connected to the
Internet and on the same LAN as the management ports on the storage
system.
1. On the Powerlink website, navigate to the CLARiiON Tools page
and select your CLARiiON system.
To access the CLARiiON Tools page, use the Navigator drop-down menu
at the top right of the Powerlink home page.
2. In the navigation pane, click CLARiiON Software Update tools
and then CLARiiON Software Update (Standard).
3. On the CLARiiON Software Update (Standard) page:
a. Complete step 1 to determine if you can use the update process.
b. If the storage system has one or more servers connected to its
data ports, complete step 2 to validate the server environment;
otherwise, skip this step.
c. Complete step 3 to install the Unisphere Service Manager
(USM) on the Windows server or host you will use to install
the storage-system software.
After you accept the USM license agreement, the installation
wizard verifies that the server is running the supported Java
Runtime Environment (JRE) version.
Š
If the server is running an earlier version of the JRE, select
Yes when asked if you want to continue with the installation.
The installation wizard prompts you to download and install
the most recent version of the JRE from the Sun website.
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Installing CX4-120 Storage-System Hardware
Š
If the server is running a later version of the JRE, the
installation wizard asks if you want to continue with the
installation.
Select Yes to continue or No to cancel the installation.
Important: If you select Yes, the USM may not work properly with
a later JRE version. If you select No, and manually remove the
later version of the JRE, other applications that require this version
may not work properly.
Copying enablers and/or Unisphere language packs into the storage-system software
repository
Read this section if you have enablers and/or Unisphere language
packs to install on the storage system.
To copy enablers and/or language packs into the software repository:
1. For each enabler that you want to install on the storage system:
a. Locate the enabler CD that shipped in the software or upgrade
kit, and insert it into the CD drive on the Windows server or
host you will use to install the software.
This Windows server or host must be on the same network as the
storage-system management ports.
b. Copy the enabler (.ena) file from the CD into the
c:\emc\repository\Downloads folder on the Windows server
or host on which you installed USM.
The USM installation process creates a c:\emc\repository\Downloads
folder as the default repository for the USM’s system software to use. If
this folder does not exist, create it.
c. Remove the CD from the CD drive.
2. For each Unisphere language pack that you want to install,
download the language pack from the “Downloads and
Licensing” section of the Powerlink website into the
c:\emc\repository\Downloads folder.
Installing CX4-120 Storage-System Hardware
79
Running the System Software wizards
1. Start the Unisphere Service Manager (USM) by doing either one of
the following:
Š
Click the Unisphere Service Manager icon on your desktop, or
Š
Select Start > All Programs or Start > Programs, then select
EMC > Unisphere > Unisphere Service Manager > Unisphere
Service Manager
2. Log in to your system.
3. From the System screen, select Software > System Software >
Prepare for Installation.
4. Follow the recommended steps in the Prepare for Installation
wizard.
5. When the Prepare for Installation wizard is finished, start the Install
Software wizard.
6. Follow the instructions to install the desired software packages.
7. When the installation is complete, select Notify your service
provider with updated storage system configuration information,
and click Finish.
8. Close the USM.
After the software installation is complete, the storage system
reboots automatically. One SP reboots, and a short time after the
reboot is finished, the other SP reboots. You cannot start Unisphere
on the storage system until the reboot is complete, which could take
up to about 45 minutes for each SP. The reboot is complete when
the SP status lights on each SP are on steadily. The SP status lights
on a CX4-120, CX4-240, or CX4-480 storage system are behind the
front bezel. Wait until both reboots are complete before continuing.
Verifying the software installation with Unisphere
1. Start Unisphere for the storage system by entering the IP address of
an SP in the storage system in a browser window.
2. In the system drop-down list on the menu bar, select the system in
which you installed the software.
3. In the System > System Information view, select Properties.
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Installing CX4-120 Storage-System Hardware
4. Verify that the list contains an entry for each software package
that you installed and that its status is Active and does not require
a commit.
If an entry for a software package, which you installed, requires a
commit, select the entry and click Commit.
Installing CX4-120 Storage-System Hardware
81
Registering the storage-system configuration with your service
provider
We strongly recommend that you use the Storage System Registration
wizard to send site and storage-system configuration information to
your provider. Your provider uses this information to supply proactive
and timely support. The registration wizard is part of the Unisphere®
Service Manager (USM), which runs on a Windows client that is
connected to the storage-system management ports.
The Storage System Registration wizard asks you several questions
about the site where the storage system is installed and your support
provider contact. It sends this information and basic storage-system
configuration details to your service provider either directly over the
Internet or using e-mail. If you do not have an Internet connection, the
wizard lets you save the registration information to a file, which you
can send to your service provider.
If you decide not to register your storage system at this time or you do
not have Internet access and e-mail, you can still run the wizard to
collect the data and send it to your service provider at a later time.
If you do not register now, you may spend significantly more time
registering it later.
Downloading and installing the Unisphere Service Manager
The Unisphere Service Manager (USM) replaces the Navisphere Service Taskbar
(NST). If you are not running the latest version of USM, we recommend you
download and install the latest version as described below.
1. From the Powerlink website, select Support > Product and
Diagnostic Tools > CLARiiON Tools > About Unisphere Service
Manager
2. On the About Unisphere Service Manager page, select the
Unisphere Service Manager link and select the option to save the
software to your host or management station.
3. In the folder where you saved the USM, double-click the executable
(.exe) file, and if necessary, click Run to start the installation wizard.
4. Follow the instructions that appear.
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Installing CX4-120 Storage-System Hardware
After you accept the license agreement, the wizard verifies that
the server is running the supported Java Runtime Environment
(JRE) version.
Š
If the server is running an earlier version of the JRE, select Yes
when asked if you want to continue with the installation.
The installation wizard prompts you to download and install
the later version of the JRE from the Sun website.
Š
If the server is running a later version of the JRE, the installation
wizard asks if you want to continue with the installation.
Select Yes to continue or No to quit the installation.
Important: If you select Yes, the USM may not work properly with
a later JRE version. If you select No, and manually remove the later
version of the JRE, other applications that require this version may
not work properly.
5. When the installation is complete, click Done.
Running the storage system registration wizard
1. Start the Unisphere Service Manager (USM) by doing either one of
the following:
Š
Click the Unisphere Service Manager icon on your desktop, or
Š
Select Start > All Programs or Start > Programs, then select
EMC > Unisphere > Unisphere Service Manager > Unisphere
Service Manager
2. In the taskbar’s navigation pane, select the Hardware Registration
tab.
3. In the tab’s navigation pane, select the Register Storage System to
start the Storage System Registration wizard.
4. Follow the steps in the wizard to provide contact and storage-system
information to your service provider.
Installing CX4-120 Storage-System Hardware
83
What next?
Now you are ready to attach one or more servers to the storage system.
Use the Attach server link under Server tasks on the support website
to generate step-by-step instructions for attaching a server to a storage
system in your environment.
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Installing CX4-120 Storage-System Hardware
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