6. Acknowledgment:
I would like to extend my appreciation to Executive Chief and the entire team at IZ Patisserie for
their support and encouragement throughout my internship. I am eager to apply the skills and
knowledge I gained at IZ Patisserie to my future endeavors in the culinary industry.
Introduction:
I had the privilege of interning at IZ Pâtisserie and Café, a delightful establishment nestled in the
heart of Mirpur, Dhaka. Under the ownership of Israt Zisan, a passionate continental chef with
an eye for aesthetics, this café offers a unique blend of Victorian charm and Bangladeshi
hospitality. During my internship, I had the opportunity to explore the various facets of the café,
which encompasses its ambiance, culinary offerings, and the challenges it overcame to become
a beloved destination in an area not traditionally associated with coffee culture.
Ambiance:
IZ Pâtisserie and Café is a visual treat. Every aspect of its decor, from the velvety feather white
sofas to the ornate chandeliers, transports visitors to another time and place, reflecting Israt
Zisan's inspiration drawn from her travels across Europe. The café's interior is a reflection of her
love for the ornate architecture, intricate details, and timeless elegance of the Victorian era.
Vibrant paintings on the walls add a splash of color, and the vintage-inspired furniture and
accessories create a unique and unforgettable experience for guests. This carefully curated
ambiance plays a significant role in setting the café apart.
Culinary Delights:
Beyond aesthetics, IZ Pâtisserie and Café is a haven for food enthusiasts. Israt Zisan's mastery
extends to crafting delectable treats that are as beautiful as they are delicious. The menu boasts
an array of mouthwatering options, from classic croissants to decadent chocolate cakes and
refreshing Nutty and creamy tarts. The café also offers a range of continental breakfast and
lunch options. As an intern, I had the opportunity to work alongside skilled chefs and contribute
to the creation of these culinary masterpieces.
1.2 Internship Objectives:
My primary objective during this internship was to gain hands-on experience in the preparation
of continental dishes and to learn more about the operations of a high-end cafe. I aimed to
enhance my culinary skills, work in a professional kitchen environment, and understand the
nuances of providing excellent customer service.
2. My Role as a Continental Chef:
2.1 Culinary Skills and Responsibilities:
As a Continental Chef at IZ Patisserie, I was responsible for preparing and presenting a variety
of continental dishes. I had the opportunity to work with a talented and dedicated kitchen team,
allowing me to enhance my skills in food preparation, plating, and menu development. My duties
included:
Preparing and cooking a wide range of continental dishes, including soups, salads, entrees, and
desserts.
Collaborating with the Head Chef to create and refine menu items.
Ensuring the highest standards of food quality, presentation, and taste.
Adhering to food safety and sanitation regulations.
Training and supervising kitchen staff.
Assisting in maintaining inventory and ordering supplies.
2.2 Learning Experience:
My time at IZ Patisserie provided me with a valuable learning experience. I was able to improve
my cooking techniques, gain a deeper understanding of flavor combinations, and work efficiently
in a fast-paced kitchen environment. The guidance and mentorship of the experienced chefs on
the team were instrumental in my growth as a chef.
3. Customer Service and Communication:
In addition to honing my culinary skills, I had the opportunity to interact with customers and learn
about the importance of excellent customer service. I learned how to take customer orders,
address their specific dietary preferences, and ensure their dining experience was exceptional.
Challenges and Vision:
One of the significant challenges faced by the café was the local preference for heavy meals
over coffee and pastries. However, Israt Zisan saw this as an opportunity to fill a gap in the
market and provide a much-needed service to the community. Her vision and dedication to
quality extended to every aspect of the café, and this commitment is evident in the exceptional
customer service provided by the cafe's 22 self-trained and experienced staff.
Food Menu (Sample):
Classic Croissant - BDT 150
Decadent Chocolate Cake - BDT 350
Nutty and Creamy Tart - BDT 250
Continental Breakfast Platter - BDT 400
Mushroom Risotto - BDT 550
Smoked Salmon Baguette - BDT 380
Grilled Vegetable Panini - BDT 320
Iced Cappuccino - BDT 200
Café Mocha - BDT 180
Operating Hours:
IZ Pâtisserie and Café is open from 7:30 AM to 11:00 PM, offering a perfect destination for
those looking to catch up with friends over coffee, enjoy a continental meal, or indulge in
delectable pastries.
Conclusion:
In conclusion, IZ Pâtisserie and Café is a testament to the power of vision, dedication, and hard
work. Israt Zisan's unique blend of art, architecture, and culinary skills has resulted in a café that
celebrates the best of both worlds. With its European-inspired decor, mouth-watering treats, and
exceptional service, IZ Pâtisserie and Café is indeed a hidden gem that is not to be missed. My
internship at this café was a valuable experience that provided insights into the hospitality and
culinary industry, and I am grateful for the opportunity to have been a part of this establishment.