NC Finding: Additional Finding/Observation - Dormitory and Canteen Auditor comment: Based on document review, dormitory tour and management interview, it was noted the following: • The facility has yet to conduct training for the residents on keeping accommodation clean, including proper refuse disposal. • The dormitory sleeping area is provided with electrical socket. However, all the electrical socket is located within a specific area and not near to the worker’s bed. Thus, the potential risk of workers using an extension electrical cord is prevalent. • The resident is provided with an electrical power socket with USB connection. The dormitory is not equipped with a three-pin plug power outlet for the residents. Training was not conducted for the residents on the use of makeshift, illegal wiring, no open-fires and extension cables used in the dormitories. • The dormitory is a purposed build worker dormitory. A functional TV is provided at the common area. However, the TV is not provided in the individual dormitory area. • The facility does provide internet service. However, the WIFI password is not provided to the workers. Thus, residents do not have access to the internet service at the common area. • Basic first aid training was not conducted for the residents. • First aid boxes are provided on each floor of the common corridor by the service provider. However, the first aid box is not provided in each of the dormitory. • The training material for the security was provided for review. However, the material does not include training on the good understanding about respecting of workers' rights. • The responsible service provider on-site is not trained on implementing customer accommodation standard and related management plans by the facility management. • No training provided to raise workers awareness on responsible use of resources. In accordance with Client's Accommodation Standards as follows: • Workers trained on keeping accommodation clean, including proper refuse disposal. • Workers trained to there is no makeshift, illegal wiring, no open fires, and extension cables used in accommodation facilities. • Adequate electrical socket (minimum one socket for every two people in the bedroom). • Communal areas furnished with tables and chairs and have a functional TV. • There's a free and functioning WIFI provided at the accommodation. • Trained first aider is available at all times, at a minimum one per block per shift. • First aid box is adequate for the number of residents and at a minimum one kit available per unit. • Security staff trained on their duties and responsibilities and have good understanding about the importance of respecting workers' rights. • Accommodation manager is adequately trained on implementing customer accommodation standard and related management plans. Auditee Comment Auditor Comment Please do the list of the finding one by one and Will discuss with dormitory managements. advise us what is the corrective action on the Estimated to be done in September 2023. next CAP update. There is a lot of findings in this area. Please close and monitor this closely. Will do the list of the finding one by one and advise what is the corrective action on the next CAP update. Need time to close and will monitor closely. Please send on the next CAP update. We need this to be replied, as without evidence will trigger as high risk. If the finding still in progress, please let us know the progress at least. We have prepared the list of findings as requested. According to corrective action plan that was provided by Hostel Lot of findings are still in progress and not closed. Management, some of the findings are still in Can this be pushed and proactively closed? progress. Kindly refer to the corrective action column in the attachment. Status 19/10/23 - email checklist to HR to follow up on progress. - expected feedback from HR by Friday (20/10/23) NC Finding: The facility (including construction projects) does not have all of the building permits and/or fire safety permits as per the legal requirements. Auditor comment: Based on document review and management interview, the facility does not have a valid Fire Certificate. The fire certificate no: JH/7/309/2020 with expiry on 1 July 2021 issued by Fire and Rescue Services Malaysia. Based on management interview, the facility's Fire Certificate is currently pending until the facility complies with the request by the authorities with reference no: 700-3/1/7/0396 dated 12 December 2022 to provide the necessary documentation before 5 June 2023. At the moment, the facility is in the process to submit those documents required prior to the certificate approval. In accordance with Malaysia Laws: Fire Services Act 1988 (Revised 2018) Section 28 (1) on every designated premises shall require a fire certificate. (2) A fire certificate shall be renewable annually. Section 32 (1); So long as a fire certificate is in force in respect of any premises, the Director General may cause any part of the relevant premises to be inspected at any reasonable time for the purposes of ascertaining whether there has been a change of conditions by reason of which the fire-fighting equipment or fire safety installation have become inadequate in relation to any use of the premises covered by the certificate. Auditee Comment Auditor Comment Please provide us evidence and the current As discussion with BOMBA, we need to close update on status of the corrective action all the notices given by BOMBA. After that, we that will be done to close this finding. This is should re-apply for the Fire Certificate. important as this is relating to legal Estimated to be done in September 2023. requirement. Please ensure that you put this in priority. BOMBA has received the Notice Report on 31st July 2023. Application of renewing Fire Certificate has been done in the first week of August and expecting the BOMBA inspection two weeks after. Status 17/10/23 Luqman submitted application for FC renewal to Bomba via email 18/10/23 - Luqman resubmit Borang 1 for FC renewal application to Bomba via email due to missing page in Borang 1 sent on previous day. - Application has been received by Bomba officer Pn. Adibah (confirmed via phone call by Luqman) Please update us if the fire department already conducted inspection. Please provide evidence or any follow-up communication attachment on the next CAP update. 19/10/23 -NIL We have applied for renewing Fire Certificate on 24 August 2023. Will follow up with Please provide us the latest information for BOMBA regarding the application. Expected this application. What is the status now? to be done in September 2023. NC Finding: Additional Finding/Observation - Emergency Preparedness Auditor comment: Based on document review and management interview, the facility is issued a Fire Certificate. The facility has established an Emergency Response Team. However, the facility has yet to establish a Fire Safety Organization as required by their certificate. In accordance with Malaysia Laws: Fire Services (Fire Certificate) (Amendment) Regulations 2020 Regulation 6B; (1) Any owner, occupier or person having overall management of a designated premises shall, on an application made under sub regulation 6C, establish a Fire Safety Organization in respect of the designated premises. (2) The fire safety organization shall consist of one fire safety manager and at least three fire safety officers appointed by the owner, occupier or person having the overall management of the designated premises. (3) The fire safety manager and fire safety officers appointed under subregulation (2) shall be certified by the Director General in the manner determined by the Director General. Auditee Comment Auditor Comment In the process of appointing members for Fire Safety Organization. The members will need to sign the appointment letter for Fire Safety Organization. Estimated to be done in August 2023 Please resolve this ASAP as this a legal requirement and do not delay this. Please ensure to provide evidence and current action taken to ensure full closure of this finding. Remarks 17/10/23 - requested a quotation for Bomba ERT training 18/10/23 - Received training quotation from Bomba - Luqman to provide name list and proposed training date by Friday (20/10/23) Any matters regarding Fire Safety will be discussed in the Safety, Health and Have you applied for Fire Safety Organization at Environment Committee. Emergency action Fire Department? Please refer to the new Fire from the fire incident will be handled by Services act 2020. Please review this again. 19/10/23 Emergency Response Team. - forwarded quotation Currently in the process of selecting members to be part of the Fire Safety Organization and to ensure this Fire Safety Organization is complied with the Fire Department. Expected to be done in October 2023. to Luqman for further action Please resolve this ASAP as this a legal requirement and do not delay this. Please ensure to provide evidence and current action taken to ensure full closure of this finding NC Finding: Additional Finding/Observation - Chemical and Hazardous Materials Auditor comment: → Based on document review and management interview, the facility has conducted Chemical Health Risk Assessment (CHRA) on 21 March 2018 by Tekun EOSH Sdn Bhd. → The assessment report concluded the facility to conduct Chemical Exposure Monitoring for oil mist, naphtha petroleum, mineral and sodium hydroxide. → However, the facility has not conducted the Chemical Exposure Monitoring as recommended. → Since the CHRA has expire, the facility has conducted a CHRA on 13 April 2023 by Tekun EOSH Sdn Bhd and the report is pending for briefing and submission by the assessor. In accordance with Malaysia Laws: Occupational Safety and Health (Use & Standards of Exposure of Chemicals Hazardous to Health) Regulations 2000, Regulation 13 (1) Where an assessment report indicates that action is required to eliminate or reduce the actual or potential exposure of an employee to chemicals hazardous to health, an employer shall carry out such action, which may include changes to work processes, practices, procedures, plants or engineering control equipment, within one month after receiving the assessment report from the assessor. (2) The employer shall ensure that all control measures implemented under sub regulation (1) reduce the exposure level of employees to chemicals hazardous to health to the lowest practicable level, or for those chemicals to which have been assigned with permissible exposure limits, to below the limits. Auditee Comment Auditor Comment Please ensure to conduct all the In the process of waiting the report from recommendation that required by the assessor CHRA Assessor. Estimated to be done in July to effectively close this finding. Please also share 2023. us the recommendation part of the report on the next CAP update We have received the draft of the CHRA report from the assessor. We are identifying Its already end of August, please provide the next the contents of the CHRA report in the first CAP update for this. Please proceed to close all week of August. Presentation and handing recommendation that was raised by the assessor. the actual CHRA report can be done in August 2023. CHRA has been presented on 8 September 2023. We have received the recommendation by the assessor. One of them is Chemical Exposure Monitoring. Will conduct the Chemical Exposure Monitoring within 6 months. Expected to be done in January 2024. The chemical exposure monitoring needs to be conducted as this relating to workers health. Try to re-evaluate if this be done much earlier rather than waiting until January 2023? Also, what is the recommendation say? Does it need to be conducted immediately? Status 17/10/23 - requested quotation to conduct CEM from Eurofins - quotation forwarded to Luqman for further action - Luqman requested quotation from Tekun EOSH to compare prices 18/10/23 - still waiting for quotation from Tekun EOSH (Luqman to follow up) Due date: the latest by 19/10/23 19/10/23 - quotation has been received - consultant has done site visit - PR has been issued pending for Bryant approval NC Finding: The facility has comprehensive emergency preparedness processes and procedures in a written manual that support adherence to social compliance requirements, but they are not all being properly implemented. Auditor comment: The facility established policies and procedures, the monitoring system may not be effective, or policies are incomplete thus resulting to lapses of implementation with the finding as below: Based on facility tour, it was noted the emergency exit sign is not illuminated or when tested, not illuminated at: - Exit to Scrap area - Exit to Chemical store; and - Exit to Rest area Based on document review and management interview, the facility is issued a Fire Certificate. The facility has established a Emergency Response Team. However, the facility has yet to establish a Fire Safety Organization as required by their certificate. Auditee Comment In the process of selecting quotations from various suppliers. Fire Safety Organization will be selected and published once we have the final decision for the recruitment. Estimated to be done in August 2023 Auditor Comment WE unable to close this finding due to one or more findings in this area is still not closed. Also, you have to ensure that the preventive measures need to be effective to ensure that this finding are not happening again in the future. Emergency lights that are not illuminated when tested has been checked and were Please send evidence on the next CAP update. found damaged. We have issued a Purchase We expect this finding is closed on the next CAP Requisition for the emergency lights. update. Installation will be done after receiving the items by the first week of august. Emergency Exit Signage with emergency light Fire Safety Organization finding is still in progress has been changed at 6 areas including the and not closed. Please review again. areas which the auditor had highlighted. Status Finding not closed due to Fire Safety Organisation has not been established, pending for Bomba ERT training 17/10/23 - requested a quotation for Bomba ERT training 18/10/23 - Received training quotation from Bomba - Luqman to provide name list and proposed training date by Friday (20/10/23) 19/10/23 - forwarded quotation to Luqman for further action NC Finding: The facility does not establish, maintain or document appropriate procedures to evaluate and select suppliers and/or subcontractors based on their performance and commitment towards social compliance. Auditor comment: Based on document review and management interview, the facility has established a process to evaluate and select suppliers in their QMS. However, the evaluation does not include the performance and commitment towards social compliance as practice by the facility. In accordance with WCA Standard - Facility established a process to evaluate and select suppliers based on their performance and commitment towards social compliance as practice by the facility Auditee Comment Auditor Comment Will develop an evaluation list for the suppliers. Any suppliers or subcontractors that have passed the evaluation will be listed Please to accelerate the closure of the findings. in the Vendor List and kept by Purchasing Please provide the update on the next CAP. Department. Estimated to be done in August 2023 Emergency lights that are not illuminated when tested has been checked and were found damaged. We have issued a Purchase Requisition for the emergency lights. Installation will be done after receiving the items by the first week of august. Supplier evaluation form did not include CSER as part of the items to be checked. All items are only related with quality, price, etc. Please include CSER and Business ethics as well. We have developed CSR Code of Conduct that will be distributed to the suppliers to ensure the suppliers are complied with Beeantah CSR. The code of conduct is for communication. why didn’t you include CSR inside your supplier evaluation form (example at page 4 and page 6), please relook again. Status 17/10/23 - contacted Mr. Rahman from Dyson via WhatsApp to seek for guidance and clarification from him for this finding 18/10/23 - in the process of creating checklist as advised by Mr. Rahman 19/10/23 - in the process of creating checklist as advised by Mr. Rahman NC Finding: The facility does not conduct a risk assessment (internal/ external) to evaluate the significant environmental impacts of its sites and processes Auditor comment: Based on document review and management interview, the facility has not conducted periodical risk assessments to evaluate the significant environmental factors of its sites and processes. In accordance with WCA Standard - The facility conducts periodical risk assessments to evaluate the significant environmental factors of its sites and processes. Auditee Comment Auditor Comment Status 17/10/23 - NIL This is way too long to close and unacceptable. Will propose to Management regarding the Please ensure to conduct assessment in relevant ISO and internal audit. Estimated to environment. You may refer aspect impact for be done in 2024. the environment to conduct for this Management review on environmental This is incorrect, you need to conduct aspect impact will be review during management impact for environment. Please research how to meeting. do aspect impact for the environment. Internal CSR Audit has been conducted on 23 This is incorrect, you need to conduct aspect August 2023 and containing environment impact for environment. Please research how to findings do "aspect impact for the environment" 18/10/23 - did research on how to do Environmental Aspect & Impact Assessment 19/10/23 - contacted Mr. Rahman to confirm format, waiting for his reply NC Finding: The facility has comprehensive employee safety processes and procedures in a written manual that support adherence to social compliance requirements, but they are not all being properly implemented. Auditor comment: The facility established policies and procedures, the monitoring system may not be effective, or policies are incomplete thus resulting to lapses of implementation with the finding as below: Based on facility tour, it was noted the MRB (electrical panel) room is equipped with s fire suppression system and worker is using the room as a working area at MRB Room. Based on document review and management interview, the facility does not have a valid Fire Certificate. The fire certificate no: JH/7/309/2020 with expiry on 1 July 2021 issued by Fire and Rescue Services Malaysia. Auditee Comment Auditor Comment WE unable to close this finding due to one or more findings in this area is still not closed. Also, We have moved out the working area at MRB you have to ensure that the preventive measures room need to be effective to ensure that this finding are not happening again in the future. We have moved out the working area at MRB Fire certificate finding still not closed. Hence, room Finding can’t be closed. Remarks Finding cannot be closed due to our FC has not been renewed. 17/10/23 - Luqman submitted application for FC renewal to Bomba via email 18/10/23 - Luqman resubmit Borang 1 for FC renewal application to Bomba via email due to missing page in Borang 1 sent on previous day. - Application has been received by Bomba officer Pn. Adibah (confirmed via phone call by Luqman) We have applied for renewing Fire Certificate on 24 August 2023. Will follow up with Fire certificate finding still not closed. Hence, BOMBA regarding the application. Expected Finding can’t be closed. to be done in September 2023. 19/10/23 -NIL