Teams Shifts
Wagner India
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Index
Description .......................................................................................................................................................3
Shifts .................................................................................................................................................................3
Overview.......................................................................................................................................................3
Office ............................................................................................................................................................4
Service & Assembly visit ...............................................................................................................................5
Repair ...........................................................................................................................................................7
Training .........................................................................................................................................................8
Absent ..........................................................................................................................................................9
Bank holiday .............................................................................................................................................. 10
Others ........................................................................................................................................................ 11
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Description
Service technicians are planned in "team shifts."
This overview is the basis for analyzing what the team does, which tasks are taken on, paid/unpaid and
later mapping KPIs.
Shifts
Overview
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Office
Color:
Dark green
Description: office
Definition:
Office stay
e.g. for Dipak Shinde
4 / 11
Service & Assembly visit
Color:
Pink
Description: Customer name
Definition:
All service and assembly visit they are unpaid
Description of the activity
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Color:
Green
Description: Customer name
Definition:
All server and assembly visit they are paid
Description of the activity
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Repair
Color:
Purple
Description: repair
Definition:
For all repairs in the workshop
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Training
Color:
Dark purple
Description: Training
Definition:
Customer training
Which customer is being trained?
What is the topic?
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Absent
Color:
Gray
Description: Absent
Definition:
Vacation, Sick
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Bank holiday
Color:
Blue
Description: Bank holiday
Definition:
For all bank holidays
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Others
Color:
Yellow
Description: Other
Definition:
For all work not previously defined
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