Safety Culture and Behavioral Safety for Leadership Building a Culture of Safety TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 1 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Key Learning Items During the course, you will focus on how to demonstrate leadership skills in your supervisory role, how to identify the influencers of behaviors, and the observation cycle. TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B SAFETY LEADERSHIP What is it? How does it work? Is it worth it? Why Should I Care? TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B being a leader!! TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B being a leader!! TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Definition: • Safety leadership refers to the principles, practices, and behaviors demonstrated by individuals in positions of authority within an organization to promote and ensure the safety and well-being of its members. • Safety leadership goes beyond simply complying with regulations and standards; it involves creating a culture of safety where everyone in the organization is committed to identifying and mitigating risks. 9 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Understanding Behavior-Based Safety (BBS) 10 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 11 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Introduction What is Behavior-Based Safety (BBS) means: BBS is a systematic approach to workplace safety that focuses on employee behaviors • • BBS in the context of workplace safety refers to a system that focuses on the behavior of employees to improve safety. It involves observing and analyzing the actions and behaviors of workers to identify potential safety hazards and improve safety practices. 12 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 13 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B SUPERVISION SUPERVISION SUPERVISION Supervision is a still Major Concern in ADNOC & Contractors Incident reports & audits: inadequate Supervision We do not follow procedures – – – – – 14 We take shortcuts We have time constraints (work pressure) We want to please our superiors/managers We do not adequately supervise our workforce We are complacent TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Road Safety TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 16 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Why Behavior-Based Safety? 1. Proactive Safety Approach: BBS is a proactive approach to safety, which means it focuses on preventing incidents and injuries before they occur, rather than reacting after the fact. 2. Behavioral Focus: BBS emphasizes the critical role of employee behavior in workplace safety. By understanding and modifying behavior, you can address the root causes of many safety issues. 3. Increased Awareness: BBS raises awareness about safety among employees. It encourages them to be vigilant and take personal responsibility for their safety and the safety of their colleagues. TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Why Behavior-Based Safety? 4. Data-Driven Decision-Making: BBS relies on data collection and analysis to identify patterns and trends in behavior that may lead to safety issues. This data provides valuable insights for decision-making and improvement. 5. Positive Feedback: BBS often incorporates positive reinforcement for safe behavior. Recognizing and rewarding employees for safe practices can boost morale and motivation. 6. Goal Setting: Setting specific safety goals is a key component of BBS. Goals provide a clear direction for safety improvement and help measure progress. TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Why Behavior-Based Safety? 7. Employee Involvement: BBS encourages employee involvement in safety initiatives. Employees are often engaged in the observation process, reporting of unsafe behaviors, and suggesting improvements. 8. Cultural Change: Over time, BBS can contribute to a positive safety culture within the organization, where safety becomes a core value and an integral part of the work environment. 9. Reduced Incidents: Implementing BBS can lead to a decrease in workplace accidents and injuries, resulting in fewer workers' compensation claims, reduced downtime, and cost savings. TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Why Behavior-Based Safety? 10. Improved Morale: A safer workplace generally leads to improved employee morale. When employees feel safe and valued, they are more likely to be satisfied and engaged in their work. 11. Legal Compliance: Many regulatory agencies and authorities encourage or require organizations to implement safety programs, and BBS can help ensure compliance with these regulations. 12. Continuous Improvement: BBS is an ongoing process that encourages continuous improvement. Regular data analysis and feedback ensure that safety practices evolve with changing conditions. 13. Risk Reduction: By identifying at-risk behaviors and addressing them, BBS helps reduce the potential for serious incidents and catastrophic events. TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Why Behavior-Based Safety? 14. Enhanced Productivity: A safer workplace is often a more productive one, as employees can focus on their tasks without the distraction of safety concerns. 15. Competitive Advantage: Demonstrating a commitment to safety through BBS can enhance an organization's reputation and competitiveness, especially when bidding for contracts or attracting customers who prioritize safety. While BBS offers numerous benefits, it's important to implement it carefully and thoughtfully, as it can sometimes be perceived as punitive or overly focused on individual behavior. To be effective, it should be part of a broader safety program that also considers organizational, environmental, and systemic factors. TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Key elements of Behavior-Based Safety Observation and Feedback: BBS programs involve the observation of employees as they perform their tasks. Trained observers watch for both safe and at-risk behaviors. These observations are usually conducted with the consent and knowledge of the employees being observed. Data Collection: Observations are recorded and analyzed to identify trends and patterns in behavior. This data helps in understanding which behaviors are contributing to safety issues. Feedback and Coaching: Observers provide feedback to employees about their behaviors. This feedback is usually constructive and aimed at encouraging safe behaviors and reducing risky ones. Coaching and training may also be provided to help employees improve their safety-related behaviors. 22 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Key elements of Behavior-Based Safety Reinforcement: Positive reinforcement is a key element of BBS. Employees who consistently demonstrate safe behaviors are often recognized and rewarded for their efforts. This can create a positive feedback loop, encouraging safer practices. Goal Setting: BBS programs often involve setting specific, measurable, and achievable safety goals. These goals help employees focus on improving their behaviors and reducing risky actions. Employee Involvement: Employees are encouraged to take an active role in identifying and addressing safety concerns. They may be involved in the design and improvement of safety programs. 23 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B ted Illness - (Heat Stress) Key elements of Behavior-Based Safety Continuous Improvement: BBS is an ongoing process. It relies on continuous data collection and analysis to identify areas for improvement. As safety behaviors improve, the program should adapt to address new challenges. It's important to note that while BBS can be effective in improving workplace safety, it has its limitations. Some criticisms include the potential for a focus on blame, overlooking systemic issues, and neglecting the importance of engineering controls and safety culture. Therefore, BBS is often most effective when used in conjunction with other safety management approaches and when implemented with care to avoid negative consequences. 24 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Heat Related Illness - (Heat Stress) 25 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 26 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 27 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 28 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 29 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 30 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Key elements of Behavior-Based Safety 31 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Toolbox Talks Toolbox talks are a great safety training tool that, if delivered properly, can be an ideal way to provide timely safety reminders to employees, improve safety awareness and contribute to an improved safety culture. One meeting/ shift. The supervisor shall lead Tool Box Talk with his employees before the start of each shift. 32 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Intervention STOP authority is an authority that everyone has if work is not being undertaken in accordance with established procedures and the Life-Saving Rules. This requirement and obligation to intervene applies to all ADNOC & Group Company’s employees and contractors. ▪ We all need to intervene to stop work if at any time a Life-Saving Rule is not being followed. ▪ If a Life-Saving Rule is being breached, report it to your Supervisor after you intervene. ▪ Employees will not be penalized if they responsibly exercise their STOP authority. 33 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 34 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 35 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B 36 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B He who does not learn from the mistake of others is bound to repeat them !!! A SAFE Business is a Good Business TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Your Safety - Your Choice TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B Thank You! 39 TECHNICAL SERVICES AGREEMENT (CALL-OFF) FOR ASR GAS WELLS TIE-INS (2023-2027)-PACKAGE-4 Rev. B