Co-op Student Handbook
2021-2022
p. 1
Ted Rogers Co-op Student Handbook
This Handbook will serve as your reference throughout your co-op experience. Please read it to familiarize
yourself with the policies and procedures pertaining to Ted Rogers Co-op. It details roles and responsibilities,
the support available to you, and what you can expect throughout your journey.
To participate in the Ted Rogers Co-op Program, you must understand what is expected of you, and be willing
to abide by the terms and conditions outlined in this handbook. Please review this document carefully. If you
have any questions, please reach out to the Ted Rogers Co-op Team at the Business Career Hub (BCH).
p. 2
WELCOME
Welcome!
Congratulations and Welcome to the Ted Rogers Co-op Program!
You should be proud of the achievement of being accepted into the program, which is just the first step
in your journey. The Ted Rogers Co-op program will give you the opportunity to not only explore different
career paths and options across industries and sectors, but also learn about yourself, your preferences, and
hopefully find your career passion.
Ted Rogers Co-op has been built with your success in mind. Our Co-op Prep Program, a series of
requirements to be completed before your first work term, has been designed to help you stand out to
employers. This prep program will help you build skills and knowledge employers want - self-knowledge and
understanding, technical shills, professionalism, problem solving, communication and more. We continue
to improve our Co-op Prep Program to meet industry needs, to make sure that no matter what, you are
prepared to be successful.
By joining the Ted Rogers Co-op Program, you are doing more than pursuing work experience, you are
joining a community of support. This community includes Co-op Faculty Advisors, Co-op Coordinators,
Co-op Administrators, and a Corporate Partnerships team focused on building relationships and bringing
in Co-op opportunities with the employers YOU want to work with. This community also includes a Co-op
Mentor, a senior Co-op student who has chosen to help you be successful. You have a dedicated Co-op
Coordinator and a Mentor, but the entire Co-op team is here to support you!
Joining Co-op is a significant step in your career, but it is also hard work, and a responsibility. You are the
Ted Rogers Co-op brand, and the Co-op team will be here to support you throughout the journey! The best
is yet to come.
Welcome and good luck on your Co-op journey.
Medhat Sedarose
Manager, Ted Rogers Co-op
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Table of Contents
The Top 10 Things You Need to Know About Co-op
Your Co-op Journey
Your Co-op Checklist
July - August
September - April
Co-op Prep Program & Ted Roger Co-op Majors
Co-op Prep Program
Bootcamps
Ted Rogers Co-op Majors
Job Search & Application Expectations
Work Terms & Completion of the Co-op Program
Registration in Work Terms
The Work Term
Completion of the Co-op Program
Our Co-op Team & How We Support You
The Ted Rogers Co-op Team
The Faculty Co-op Advisor
Communication Expectations & Information Tools
Information Release
Communication with the Ted Rogers Co-op Team
Navigating the Ryerson Co-op Portal
Student & Employer Expectations
The Student
The Employer
Ted Rogers Co-op Community Our Community
International Student Community & Opportunities
copyright © 2021
Ted Rogers Co-op, Business Career Hub
Ted Rogers School of Management
Ryerson University
www.ryerson.ca/trsm-co-op/
All right reserved. Please seek permission to reproduce
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Consent Comes First
15
Co-op Connect Peer Mentorship Program 16
How the Program Works 16
Financial Aspects of Co-op
17
Payment of Co-op Fees
17
Co-op Fees/Schedule
17
Student Financial Assistance (OSAP)
17
Co-op Check-Ins
18
Student Learning Outcomes and Employer Evaluation
18
Learning Outcomes Report
18
Employer Evaluation
18
FAQs
19
Understanding the Workplace
20
Ethics and Confidentiality
20
Accomodation
20
Ontario Human Rights Code
20
Harassment, Discrimination and Mental Health
21
Understanding Student Conduct and Academic Expectations
21
Key Contacts
22
Co-op Leadership
22
Co-op Administrators
22
Co-op Coordinators
22-23
Contact Us
24
Ted Rogers Co-op Resources 25
Co-op Forms 25
Co-op Resources
25
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OUR VISION
“Our vision for Ted Rogers Co-op is to be the largest and most industry-facing business co-op program
in Canada. With the help of our Business Development team, we are expanding and deepening our
relationships with employers every day – the end result being unique work opportunities available to you,
across multiple industry sectors.”
The TOP 10 Things You Need to Know About Co-op
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Terms and Conditions - If you do not abide by the terms and conditions, as outlined in your co-op
agreement contract, you may be opted out of the co-op program.
Maintaining a Minimum CGPA - You are required to maintain a minimum CGPA (the minimum is consistent
with your co-op entrance requirement) to remain in the co-op program.
Ryerson Email - It is important to check your Ryerson email and voicemail daily. You must respond within
24 hours. This is an expectation both employers and your Co-op Coordinators share.
Co-op Prep Program - This is a necessary component of the co-op program. You have already completed
Level 1; you are now required to complete Level 2 before your first work term, and Level 3 by the time you
graduate. This includes the Live Actor Simulations and the Excel Bootcamps.
Co-op Connect - As a newly admitted co-op student, you will be matched with a Peer Mentor.
Co-op Job Search - Searching for work requires commitment. Although you will have full support from the
Ted Rogers co-op team, you are expected to actively participate in the job search process. On average,
co-op students apply to 65 positions before they secure employment for their first work term.
Co-op Work Term Sequence - You must adhere to the work term sequence for your program, which has
been approved by the Co-op Faculty Advisors and the co-op team. If you wish to change this sequence,
you require pre-approval.
Workplace Ethics and Professional Conduct - You are expected to conduct yourself in a professional
and ethical manner at all times, and in all forms of communication.
Business Career Hub - The Business Career Hub is your “go-to office” for all co-op support services,
including advice pertaining to resumes, interviews, responding to job offers, and general career exploration.
Co-op Designation - Upon successful completion of the co-op Program, you will receive a co-op designation
on your final transcript and degree.
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Your Co-op Journey
Below is a timeline of some key milestones you will accomplish through your co-op journey:
Congratulations! You
have been accepted into
the Ted Rogers Co-op
Program
Attend Co-op
Symposium in
July - September.
Complete Level 2 of
Co-op Prep Program
before 1st work term,
including Live Actor
Simulations and
Excel Bootcamp.
Meet with your
Co-op Coordinator in
July - September
Start your job
search by applying to 5-10 jobs
each week.
Participate in a Co-op
Check-In
Start your 1st Work
Term
Submit Learning
Outcomes and
Employer
Evaluation at the
end of your work
term.
Apply to become
a Peer Mentor
You are embarking on an exciting journey – one
that will require a lot of preparation, hard work,
a positive attitude, patience, and resilience. Like
other life journeys, the Ted Rogers Co-op program
will challenge you with different peaks and valleys,
twists and turns, and crossroads. You will learn to
navigate opportunities and take on challenges that
develop and bring new life skills.
Your journey with us begins with the Co-op
Symposium. Here you will have the opportunity to
learn all about what you need to be successful. You
will meet fellow students who have been accepted
into Ted Rogers Co-op, gain a comprehensive
overview of your co-op journey, and meet our Co-op
team who will support you along the way.
In the first few months, you will meet your Co-op
Coordinator, be partnered with a Co-op Mentor, and
begin your job search. Additionally, the Ted Rogers
Co-op Prep Program will position you competitively in
the marketplace with its industry-leading programs.
After you have a few work-terms under your belt,
you may choose to become a mentor to the next
generation of Co-op students This is an opportunity
to learn how to coach and inspire a community.
The knowledge you acquire from the Co-op Program
will not only enable you to translate classroom
learning into practice but will also shape you as an
individual.
Complete your
2nd, 3rd, 4th & 5th
work term
Be prepared, be bold, be confident, be successful!
Graduate with a co-op
Designation and get
matched with an industry mentor.
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Your Co-op Checklist
July - August
Attend your 1:1 orientation session with your Co-op Coordinator, in order to get full access
to the co-op job portal (this will be scheduled between July-September)..
Review the ‘Ryerson Co-op Portal Handbook’, available on the Portal. This will help you
understand how jobs are posted, resumes, cover letters, and transcripts are uploaded, and
application packages are submitted.
Attend the Co-op Symposium held in July, August or September.
Log in to the ‘Ryerson Co-op Portal’ using your Ryerson ID and password to familiarize
yourself with the portal (coop.ryerson.ca)
Apply to jobs as early as August (especially if your first work term is in the winter).
September - April
Complete Level 2 of the Co-op Prep Program before your 1st work term. This includes:
•
•
•
Excel Bootcamps - Levels 1 to 3 + Excel Challenge
Power BI for Accounting & Finance and Economics & Management Science
Industry Simulations (you will be invited to attend these)
Apply to 5-10 jobs per week. You are also expected to apply to roles posted on external
websites. Some examples include: Indeed.ca, LinkedIn, TalentEgg. If you are applying
exterally, please track the jobs so that you can discuss with your Co-op Coordinator.
Attend employer events on campus (these will be promoted via the Business Career Hub’s
newsletters and emails).
Register for a mock interview with a Co-op Coordinator prior to attending interviews to
practice and improve your interviewing skills.
Before your work term begins, the Ted Rogers Co-op team will register you in your work
erm (in RAMSS) on your behalf by the stated deadline.
Familiarize yourself with the work term success tool
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Co-op Prep Program & Ted Rogers Co-op Majors
Co-op Prep Program
As a Co-op student, it is necessary for you to complete all three levels of the Co-op Prep Program.
LEVEL 1
LEVEL 2
LEVEL 3
Career Readiness - Level 1 is completed before you apply to the Ted Rogers Co-op
program, including working with the Ted Rogers Careers team.
Professional Competencies - This is completed before you go out on your first work
term. It includes Excel Bootcamps and Industry Simulations.
• Excel Bootcamps are scheduled monthly throughout the year.
• Industry Simulations are scheduled in the fall and winter semesters - you will be
invited to these sessions.
• All programs must complete Excel Level 1, 2 and 3.
• Accouting, Finance and Economics & Management Science must complete Power BI
Specialized Bootcamps - 2 additional Bootamps are to be completed before you graduate.
Bootcamps
Students are encouraged to attend industry recognized bootcamps and events offered at the Ted Rogers
Business Career Hub. Attending these bootcamps provide students with fast access to industry-relevant
training to bridge the gap between curriculum and market needs. Scan the QR code below to sign up.
Badges are offered to students who complete bootcamps as a form of recognition to showcase the many
hours students spend outside of their courses to build their skill-set in a variety of topics. These are
currently offered for the following bootcamps: R, Python, Power of Excel, Power BI, Tableau, Marketing.
(Must complete: Branding, Graphic/Visual Design, SEO & Analytics and Social Media).
Ted Rogers Co-op Majors
Each program has a different Co-op journey. Work term sequences, industry reccommended bootcamps,
contact information, and positions vary from each program. If you would like to learn more about your
program or others offered at the Ted Rogers School of Maagement, click the program button below to
take you to a one-page overview and checklist.
ACC
ENT
HRM
MKT
BTM
FIN
HTM
REM
EMS
GMS
L&B
RTM
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Job Search & Application Expectations
The co-op job search is one of the most challenging yet rewarding experiences for newly admitted co-op
students. Please see the following to learn more about the application journey and its expectatons.
•
While the Ted Rogers Co-op team makes every effort to ensure you secure an opportunity for each
work term, we cannot guarantee employment, since it is your responsibility to fully participate in
the job search process. The Ted Rogers Co-op team will provide support as you search for jobs and
prepare for interviews.
•
Your resume and cover letter must be pre-approved by the Ted Rogers Co-op team prior to applying
for employment. Your access to the co-op portal is limited until you get approval from your Coordinator.
•
You are expected to be available and apply to 5-10 jobs weekly during the job search and application
process, until you secure a work term. If you are unavailable for any length of time during your job
search term, you are required to inform your Co-op Coordinator in advance, along with the reason for
absence.
•
You are required to have an active Ryerson email address and a voicemail account, which you
should check daily during your job search term and work term, to receive information about job postings,
interview scheduling, offers of employment, and co-op check-in notifications.
•
You must ensure that your resume, cover letter and contact information (including name, telephone
number, and Ryerson email address) on the Ryerson Co-op Portal is accurate and up to date.
TIP
On average, students seeking roles for their first work term submit 65-80 applications - be
prepared to start your search early! Students are encouraged to search for opporrtunities outside
the GTA and abroad, provided they meet the co-op requirements.
Students should apply on the Ryerson Co-op Portal or externally on job boards. Some good
sources are LinkedIn, Glassdoor, TalentEgg, and Indeed. External roles will need to be preapproved by your Co-op Coordinator and/or Faculty Advisor, who has the dicretion to approve or
reject positions.
“I knew that the application process for my first Co-op term would take a lot of
hard work and time. It took me about 100 applications before landing my first
interview, and four interviews until I received my first offer. This journey has
truly made me realize the importance of tailoring each resume and cover letter
depending on the job description. Without the constant support from the Ted
Rogers Co-op team, the entire experience would definitely have been more
difficult. Although it was a long process, it was well worth the wait because
now I can finally showcase the work experience that will help me after graduation.” - Christienne Sidlacan, Marketing Management
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Work Terms & Completion of the Co-op Program
The following will provide you an overiew of what a Co-op Work Term is, the requirements to successfully
complete a Work Term, and the criteria to recieve a Co-op designation upon completion of the program.
Registration in Work Terms
The Ted Rogers Co-op team will register you in your work term course. Any holds in your RAMSS account
will cause delays.
The Work Term
•
When you start your work term, you must promptly complete your work term record (available on the
Ryerson Co-op Portal).
•
If you encounter an issue while on a Work Term (i.e. inappropriate and/or unethical behaviour, unsafe
working conditions), you need to inform your employer. It is encouraged you contact anyone from
the Ted Rogers Co-op team as they can guide you to the appropriate support resources within the
university.
•
Should you encounter a significant issue or are facing a conflict with an employer while on your work
term, you must immediately inform your Co-op Coordinator.
•
You will need to seek permission from your Supervisor at work and Co-op Faculty Advisor, if you wish
to register for one course while on a work term.
•
You must not voluntarily withdraw from the co-op program while employed on a work term.
Completion of the Co-op Program
To graduate with a co-op designation on your degree, you must:
•
Successfully complete the minimum number of work terms, as required by your program.
•
Receive a ‘Pass’ grade for each work term and complete all work terms as per your program sequence,
unless otherwise approved by your Co-op Faculty Advisor and Co-op Coordinator.
•
Complete all required courses for each academic year in the year (or term), as listed in the Academic
Calendar.
•
Pay the full co-op fees via RAMSS on time before you graduate.
89.77%
AVG. Co-op
Employment Rate
$48,000+
Student Eearnings
p. 11
90%
of Co-op Graduates recieve Job
Offers
16+
months of co-op
work experience
Our Co-op Team & How We Support You
.
The Ted Rogers Co-op Team
The Ted Rogers Co-op team provides you with career development services, including 1:1 coaching on
resumes, cover letters, job applications, job search techniques and best practices regarding interviews.
Aditionally, the Ted Rogers Co-op team plans and delivers co-op-related events throughout the year, such
as:
•
•
•
•
•
The Co-op Symposiums in July, August and/or September
Co-op Prep Program, which includes Excel Bootcamps and Industry Simulations
The Mock Interview
1:1 Coaching
Co-op Connect Peer Mentoring Program
Students are supported by Ted Rogers Co-op staff who offer opportunities such as posting jobs and informing
students of applicable co-op positions, laising with employers to post positions, schedule interviews, and
extend offers of employment. The ‘Ryerson Co-op Portal’ is maintained and updated by the Ted Rogers Coop Team. If you have any questions regarding the portal or any procedures related to the Co-op program,
please reach out to our staff.
We encourage you to establish a rapport with your Co-op Coordinator as soon as possible. To book an
appointment, visit The Hub’s website by scanning the QR code below, or drop into The Hub (TRS 2-148). To
www.facebook.com/TedRogersBCH
@TedRogersBCH
Ted Rogers
Co-op Website
The Co-op Faculty Advisor
Each program has an assigned Faculty member who will support you and provide you with general
guidance during your co-op journey. Your Co-op Faculty Advisor is responsible for:
•
Approving all work term sequence changes and requests to register in courses while on a work term.
•
Review your work term reports and employere evaluation(s) or learning outcomes document, assign
a pass/fail grade to your work term.
•
Enter your work term grades into RAMSS for your work term.
The co-op team has played a significant role in my journey as a
Marketing Co-op student. Engaging with the co-op team in the earlier
stage of the co-op process was extremely beneficial to me as I developed a relationship of trust with my Co-op Coordinator. Adititionally,
the co-op team has supported me through reminders and check-ins,
and guidance and career advice throughout my work terms.
- Areej Khokhar, Marketing Management
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Communication Expectations & Information Tools
Information Release
•
By accepting a place in the Ted Rogers Co-op program, you consent to have the Ted Rogers Co-op
team release information to the employer, upon their request.
•
You authorize the Ted Rogers Co-op Team to share academic information (e.g. transcripts), as well as
personal information, such as contact details, resume, cover letter, portfolio of work and employment
history with employers.
•
The Ted Rogers Co-op team may also provide employers with evaluations to support you in securing
employment.
•
You will not share any passwords, employer lists, contact information and/or job postings with anyone
outside of the Ted Rogers Co-op team.
•
As a co-op student, you permit the Ted Rogers Co-op team to obtain information from your employer
regarding your terms of employment, rate of pay and feedback on your performance.
Communication with the Ted Rogers Co-op Team
•
You must use your Ryerson email as the primary tool for communication between the Ted Rogers
Co-op team and prospective employers and respond within 24 hours to all messages and requests
from the Ted Rogers Co-op team.
•
You must immediately notify the Ted Rogers Co-op team of a change in status pertaining to work
eligibility, employment status, co-op placement confirmation, termination of a co-op placement, or any
other similar issues which may arise.
•
You should inform your Co-op Coordinator or Co-op Manager at the BCH (by email or phone) of any
inappropriate, unsafe or unethical behaviour in your workplace.
•
While enrolled in the Ted Rogers Co-op program, you are expected to remain on the co-op mailing list
- via email and the Portal. While you have the option to opt out, you must not do so.
Navigating the Ryerson Co-op Portal
The “Ryerson Co-op Portal” is the main tool for Ted Rogers Co-op students in their journey through co-op.
This platform offers students the ability to upload and manage their application documents, search and
apply for jobs, access documents required for work terms, schedule interviews, submit end of term reports,
and keep track of Work Term opportunities.
We strongly recommend students to familiarize themselves with the ‘Ryerson Co-op Portal Student User
Manual’ for detailed instructions on how to navigate the system. (Under Student Resources > Ted Rogers
Co-op Resources)
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The Student
Student & Employer Expectations
Please note that the following regulations apply to all co-op students, in addition to those listed in the
‘Ryerson Undergraduate Calendar’.
•
You must be eligible to work in the country of your employment. It is your responsibility to obtain the
necessary work permit to participate in the co-op program and obtain employment.
•
Confirm with your Co-op Coordinator when you have accepted an Offer of Employment and provide
your employment details.
•
Confirm with your Co-op Coordinator that your student record on the Ryerson Co-op Portal accurately
reflects employment details (i.e. rate of pay, supervisor name and contact details, work location) for
each Work Term.
•
Inform the Ted Rogers Co-op team if you receive an Offer of Employment directly from an employer.
•
Adhere to the policies detailed in this handbook and in ‘Ryerson’s Undergraduate Calendar’ in regards
to both, academic and non-academic conduct.
•
To withdraw from the co-op program, you must submit a ‘Plan Change Request Form’ and a “Opt Out
Form” (found on the Ryerson Co-op Portal) to be signed by the Co-op Faculty Advisor and the Co-op
Coordinator.
•
Maintain confidentiality of information; this includes not providing confidential information about
employers to other students or employers. Ensure discretion and confidentiality when discussing
employers and any work-related items with anyone other than the Ted Rogers Co-op team.
•
International students are responsible for ensuring they apply for a co-op work permit in a timely manner.
The Employer
Please note that employers are expected to:
•
Adhere to all provincial and federal legislation regarding human rights, employment and freedom of
information.
•
Offer accurate and detailed information regarding job opportunities which are posted to the Ryerson
Co-op Portal.
•
Provide reasonable notice for scheduling interviews.
•
Respect Ted Rogers Co-op education policies and procedures.
•
Avoid sharing information with candidates about other candidates at the interview stage.
•
Extend Offers of Employment, which they intend to uphold and confirm in writing.
•
Honour all Offers of Employment, except in extenuating circumstances.
•
Complete the employer evaluation and learning outcomes document of a student’s work term by the
deadline.
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Ted Rogers Co-op Community
Our Community:
Ted Rogers Co-op is proud to have built a co-op community with over 3000+ students enrolled in the
program. This community has been built with the goal to provide students the best opportunties available
to help them succeed. With the Business Career Hub providing 1-1 student support, hosting more than 200
employer events every year, and offering award winning bootcamps, students can be confident to know that
we are here for you. Our staff, our mentors, and our students are integral to our program and are here to
support you with your co-op needs. We look forward to helping you succeed in your journey through co-op.
International Student Community & Opportunties
Academic Exchange
Co-op students are strongly encouraged to experience new opportunities abroad. For those who are
thinking of completing an academic exchange while in the Co-op program, you must consult with your
Faculty Advisor and Ryerson International Office. For further information, please send an email to
rihelp@ryerson.ca or call 416-979-5026.
International Students
Ryerson University features a very diverse population with students coming from around the world. The Ted
Rogers School of Managment prides itself on this fact and encourages all international students to apply
for co-op. For an international student admitted into the Ted Rogers Co-op, you must do the following prior
to securing a work term:
•
International students must obtain a valid co-op work permit, study permit, and Social Insurance
Number (SIN) in order to be permitted to work on a co-op work term.
•
International Co-op students must also meet with the Ryerson International Student Support (ISS)
to review the process for obtaining a Co-op work permit, complete any forms required to request
the Co-op work permit, and accept the terms of the Co-op work permit. Aditionally, students shall
agree to promptly extend all permits and documents when required.
Consent Comes First
Ryerson is committed to fostering a campus where consent comes first. Together we support survivors
when they disclose, prevent and address sexual violence. We learn about the issue, contribute to the conversation and are part of the change on campus. The Ted Rogers School of Management is committed
to building a safe community for all our members. We strongly encourage students to actively participate
in consent comes first events and complete all modules and workshops associated with Consent Comes
First. Please click here to learn more about Consent Comes First and what Ryerson is doing to combat
sexual violence.
p. 15
Co-op Connect Peer Mentorship Program
How the Program Works
Peer-to-peer support in a Co-op program is important, as you may be wondering, ‘what is next?’ and
‘how can I be successful?’
Once admitted into the Co-op program, you are matched with a Peer Mentor. A Mentor is a senior Coop student at Ted Rogers, who will coach and guide you through the job search process, in addition
to providing support in any way they can. We encourage you to take advantage of this unique support
program! Additionally, you will have access to the Co-op connect community from which you can meet
and network with the greater Ted Rogers Co-op community.
Mentors receive training from the Ted Rogers Leadership Centre to ensure they can support you
effectively!
Co-op Mentor: Farina Mahrin, Finance Co-op
Student
As an international student with a physical disability, I was
afraid to go into the co-op program. I knew it would be hard
for me to find a good placement and I knew I would require
a lot of support. I was lucky enough to get support from my
mentor and the BCH. Even then I had to learn a lot on my
own and work hard to get a placement. So, when it was
my turn to help out incoming co-op students, I was elated.
I hoped to pass down all the things I had learned through
my struggle to find co-op placements to my mentee. I really wanted to help out in any way I could. If that meant
arranging mock interviews with my mentee or helping with
resumes and cover letters, I was up for it all.
When I got to know my mentee had secured a position
and that I played a part in them getting the role, it felt incredible. I realized that I was able to provide them with the
support I needed in my first year of the co-op. To be recognized by the BCH for my contribution was the cherry on
top. I am grateful and delighted to have been able to give
back to my community.
p. 16
Financial Aspects of Co-op
Payment of Co-op Fees
•
The co-op fees will appear on RAMSS.
•
Your co-op fees are to be paid in installments by the due date specified in the Ryerson University
Academic Calendar. If you fail to do so, you will incur a late fee (refer to the current fee schedule).
•
Your co-op fee installments must be paid according to the program-specific fee schedule located in
your student agreement, and are not contingent on finding employment during any given work term.
The overall co-op program fees will not change by the overall number of work terms completed.
Rather, it is broken down in installments to ensure easier payment.
•
After your third work term is secured, you must pay the remaining amount of the co-op program
fee, even if you do not complete a fourth work term (or fifth work term in the case of those majoring in
Business Technology Management).
Co-op Fees/Schedule
•
For students in the Ted Rogers Co-op Program, Co-op fees are added to your tuition fee. This fee
is calculated in accordance with the ‘Ministry of Advanced Education and Skills Development’ and
‘Ryerson University’ policies.
•
Co-op fees, in part, cover the costs associated with the administration of the Co-op Program which
includes pre-employment training, the administration of Work-Term activity (obtaining job postings,
preparing students for the Work Terms, monitoring Work Term activity, debriefing students and
employers during the employment process), and the recruitment of Co-op employers.
•
Fees are paid in installments spread over a number of semesters (Fall, Winter) to reduce the burden on
you. Fees will be added to your RAMSS account and will not appear during the summer term.
•
Co-op fees are participation fees and are not based on the number of Work Terms secured, nor when
Work Terms are secured. Students who secure at least 3 Co-op Work Terms (12 months in total) are
required to pay the full Co-op fees according to their respective fee payment schedule.
For information regarding the Co-op fee schedule, please see the Appendix of your Student Agreement
Contract. The Co-op fee is the same for domestic and international students.
Student Financial Assistance (OSAP)
•
You may be required to complete and submit a ‘Continuation of Interest-Free Status/Confirmation of
Enrolment’ form online as soon as you secure a position in the Ted Rogers Co-op Program if you work
term is longer than 4 months.
•
The wages that you earn during Work Terms are considered income that you have to help fund your
education. These earnings are taken into account in the assessment process to determine how much
financial assistance or OSAP will be provided.
•
For more information on OSAP and other forms of financial assistance at Ryerson, visit
https://www.ryerson.ca/student-financial-assistance/ or see the OSAP Fact Sheet.
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Co-op Check-Ins
•
During your work term (i.e. after seven weeks of a four-month work term), your Co-op Coordinator or
another representative from the Ted Rogers Co-op team will conduct a co-op check-in for students
on their 1st, 2nd and last work terms. The co-op team representative will first meet with your Supervisor for about 15-20 minutes after which they will meet with yourself for 15-30 minutes. This co-op
check-in is simply to check in with you and your Supervisor to see how the work term is going. It does
not have an impact on your final evaluation. It is an informal meeting, so please feel free to bring any
questions and/or concerns you may have to the conversation.
•
Ensure your work term record on the Ryerson Co-op Portal is up to date and accurate. This is necessary to schedule your mandatory co-op check-in during your work term. You are expected to respond
to any email requests within two business days, unless otherwise indicated.
•
If you do not have a co-op check-in booked when you are halfway through your work term, promptly
inform the Ted Rogers Co-op team.
Student Learning Outcomes and Employer Evaluations
While you are on a work term, it is your responsibility to submit all required documents such as work term
reports and employer updates, by the deadlines outlined by your program. You must receive a minimum
of a “Satisfactory” grade on your employer evaluation and work term report/learning outcomes document
to receive a passing grade for your work term. Work terms are graded on a Pass/Fail basis; both the work
term report and employer evaluation combined, will form your work term grade.
Learning Outcomes Report
The Learning Outcomes report guideline for your program are available on the ‘Ryerson Co-op Portal’
under the ‘Student Resources’ tab. You must submit your Learning Outcomes report by the assigned
deadline at the end of the 4-month work term.
At the end of your time with your employer, remember
In addition, consider the following as you get closer to completing your work term:
•
Leave your work in a way that someone else coming in after you can understand the projects in
progress.
•
Schedule an exit interview with your Supervisor to obtain their reflective feedback on your key strengths
and areas for improvement. You may ask, at this point, if you can use your Supervisor as a reference.
•
Check with your Supervisor if you can use specific work files as samples of your work. Make sure to
address any privacy or confidentiality issues. Ideally, you would want to receive their permission in
writing.
•
Leave forwarding contact information.You want to ensure that your work term ends on good terms. This
will increase the likelihood of re-employment and a positive professional reference.
Employer’s Evaluation
The form that your employer will fill out to assess your work term is also available on the ‘Ryerson Coop Portal’ under the ‘Student Resources’ tab. Ideally, you and your Supervisor should meet at the end of
your work term to discuss this evaluation. You are responsible for collecting the completed evaluation and
submitting it on the co-op portal by the stated deadline.
p. 18
FAQs
1. Q: How does co-op affect my OSAP application? Am I still able to apply to OSAP on a work term?
•
Answer: Students in Co-op are still able to apply for OSAP while on a Work Term. You will
be required to submit a ‘Continuation of Interest-Free Status/Confirmation of Enrolment’
form online as soon as you secure a position with a work term that is longer than 4 months.
Aditionally, funding may vary depending on the wages earned during your Work Term.
2. Q: Can I take a course on a work term? What is the process?
•
Answer: Students are permitted to take one course while on a work term. In order to do so,
students must submit a ‘Course on Work Term’ form to be approved by both your Work Term
Supervisor and Co-op Faculty Advisor prior to enrolling in a course. If this is not done, you risk
removal from the course.
3. Q: What happens if I do not secure a work term?
•
Answer: Students should work closely with their Co-op Coordinator throughout the term to
secure employment. This includes regularly booking co-op check-ins, participating in seminars
and bootcamps, and frequently communicating with the Co-op team for any assistance
required. If you are worried about not securing a work term, contact your Co-op Coordinator
and Faculty Advisor to devise a plan to achieve work term employment.
4. Q: Do I need to complete a work term evaluation if I am on a 8+ month term?
•
Answer: Yes, you are required to submit a work term evaluation for every 4 month work term
that you complete. This means that if you are on an 8 month work term, you will submit a
report at the 4 and 8 month mark.
5. Q: When do I start applying for jobs?
•
Answer: A lot of major employers start posting co-op opportunities 4 months prior to the start
of the work term. In other words, you should start applying to jobs at the start of the semester
prior to your work term.
6. Q: When is my work term evaluation due?
•
Answer: Work term evaluations are due 2 weeks prior to the end of your work term. Exact
dates for each term will be communicated to you via email.
For more information on the Ted Rogers Co-op Program and other frequently asked questions, scan the
QR code below.
p. 19
Understanding the Workplace
Ethics and Confidentiality
•
As future business leaders, you are expected to abide by the highest standards of ethical behaviour,
academic integrity and professionalism, in addition to the various guidelines, codes and policies of the
University. These guidelines are meant to ensure your reputation and the excellent reputation of Ted
Rogers Co-op. If you fail to follow these guidelines, Ryerson University reserves the right to follow up
with you individually.
•
Please be mindful that you are an ambassador for the Ted Rogers School of Management. The views
you express and the manner in which you present yourself, directly impacts the Ted Rogers brand.
•
Ryerson University has a very diverse community. The University strives to build a respectful and
inclusive community conducive to academic excellence. Everyone that works, visits, or studies
at Ryerson University has the right to do so in an environment free from any form of harassment,
discrimination or violence. All members of the Ryerson community have a responsibility to build a
positive and supportive working and learning environment. As a student, you agree to respect the
principles of equity, diversity and inclusion.
Accommodation
If you require workplace accommodation during your Work Term, to schedule a confidential conversation,
please send an email to trsmcoop@ryerson.ca
Ontario’s Accessible Employment Standard requires employers to make their employment practices accessible to meet the needs of employees and job applicants with disabilities.
A job accommodation is an adjustment to the work environment that makes it possible for an individual with
a disability to perform their job duties. Accommodations may include specialized equipment, modifications
to the work environment, or adjustments to work schedules or responsibilities.
Ontario Human Rights Code
The Ontario Human Rights Code prohibits actions that discriminate against people based on a protected
ground in a protected social area.
The Occupational Health and Safety Act sets out the rights and duties of all parties in the workplace, as
well as the procedures for dealing with workplace hazards and enforcement.
Ryerson is committed to equity, diversity and inclusion. Ryerson
students participating in Co-op employment have the right to an
environment free of discrimination, violence and harassment. If
you have experienced discrimination, harassment or violence,
there is support for you on campus.
p. 20
Harassment, Discrimination and Mental Health
Ryerson is committed to equity, diversity and inclusion. Ryerson students participating in Co-op employment
have the right to an environment free of discrimination, violence and harassment. If you have experienced
discrimination, harassment and/or violence, there is support for you on campus.
If you are unsure or have been subjected to sexual harassment or violence, you must know it is not your
fault and you are not alone. We encourage you to reach out to your Co-op Coordinator immediately. You
can also contact the Office of Sexual Violence Support and Education at osvse@ryerson.ca or visit www.
ryerson.ca/sexual-violence. You can also contact them at 416.979.5000 x 3596. The mandate of this office
is to support any Ryerson community member who is affected by sexual violence on or off campus with
resources, advocacy and options for reporting.
If you need immediate support, see below to contact one of these 24/7 phone lines:
Rape Crisis Centre of Toronto – 416.597.8808 / Assaulted Women’s Helpline – 1.866.863.0511
If you have experienced discrimination, harassment or violence and would like to file a complaint, please
reach out to the Human Rights Services at humanrights@ryerson.ca or visit www.ryerson.ca/humanrights.
You will be contacted by a Human Rights Services staff member, who will invite you to come in and do an
intake with the office, and inform you about the process through which you can file a complaint. The office
can also refer you to support services.
If you are experiencing mental health related concerns (i.e. feeling anxious, stressed out, depressed),
please feel free to contact the Centre for Student Development and Counselling (CSDC) at https://www.
ryerson.ca/student-wellbeing/counselling/. The CSDC offers free and confidential counselling services in
a professional and friendly environment. These services are offered on a one-to-one basis or in a group
format.
Understanding Student Conduct and Academic Expectations
Students in the Ted Rogers Co-op Program are given opportunities to expand their horizons and gain
experience in the professional setting. However, as a Co-op student, there is a level of academic and
student conduct that must be upheld to maintain this privilage. Please see the following expectations:
•
You must have a clear academic standing including maintaining the expected co-op CGPA to continue
your participation in the co-op program. In addition, you are required to ensure a ‘full-time student’
status throughout the entire program. As such, dropping a course might affect your co-op standing.
Should you wish to drop a course, you must contact your Co-op Coordinator and Faculty Co-op Advisor
prior to dropping the course.
•
If you want to take one academic course on a work term, you must obtain approval from both your work
term supervisor and your Faculty Co-op Advisor. If this is not done, you risk removal from the course(s).
•
As a co-op student, you must provide a true and accurate representation of yourself. This includes
providing accurate and up-to-date information of your academic status, employment records, citizenship/
visa status, and any other information requested. Moreover, it is your responsibility to notify the Co-op
team of any changes regarding your status/standing from academic course failiures or withdrawal from
your program and/or courses.
•
All official communication from the co-op team will be sent to your Ryerson email address. You are
required to read all emails to remain informed about key deadlines and any other relevant information
regarding the Ted Rogers Co-op program.
p. 21
KEY CONTACTS
Co-op Leadership
Donna Muirhead - Director, Co-operative Education and Careers
416-979-5000 x 543464 | dmuirhead@ryerson.ca
Donna is an education and career services leader. She has demonstrated success as a
creative builder of partnerships with industry and post-secondary institutions in newly created
roles that require strategy formulation, planning, program expansion and change leadership.
She is an inspirational leader of teams and is currently leading the Ted Rogers Cooperative
Education program.
Medhat Sedarose - Manager, Co-operative Education
416-979-5000 x 553183 | medhat.sedarose@ryerson.ca
Medhat is a higher education leader who has focused his career on building programs and
services aimed at creating opportunities for students. A former Co-op student, Medhat knows
the immense value that the program can provide, and strives to make Ted Rogers Co-op the
most innovative and successful program in the country.
Co-op Administrators
Hayfa Saleem
Olivia Baratta
trsmcoop@ryerson.ca
416-979-5000 x 543537
trsmcoop@ryerson.ca
416-979-5000 x 543537
Hayfa ultimately wants to help students succeed! After graduating
from Wilfrid Laurier University, she
embarked on her career at the Ted
Rogers School of Management.
Hayfa is passionate about helping students and has
previously supported the Business Career Hub’s Bootcamps and the Ted Rogers Sales Leadership Program.
Olivia is a proud Ted Rogers
School of Management Alumna,
who graduated with a B.Comm in
Hospitality and Tourism Management in 2015. After graduation,
Olivia held various managerial roles in the hospitality and real estate industry and is an active member of the Ryerson Hospitality Alumni Association.
Co-op Coordinators
Madhavi Tanotra
Laura Henshaw
Co-op Programs:
Finance, Real Estate Management,
and Economics & Management
Science
Co-op Programs:
Accounting
416-979-5000 x 553185
laura.henshaw@ryerson.ca
416-979-5000 x 544437
mtanotra@ryerson.ca
Madhavi graduated from Ryerson University (TRSM)
Majoring in Hospitality and Tourism Management
followed by a postgraduate Certificate in Human
Resources Management. People are her passion,
which lead her to work for unique organizations like
Walt Disney World, Marriott International, Booking.com,
McDonalds, Dream Unlimited and now The Business
Career Hub. In each role, Madhavi has had the pleasure
to hire, train, and develop talent ranging from interns to
senior management. As a Co-op Coordinator, she takes
pride in recognizing each student’s niche strengths and
matching them to job opportunities.
Laura has 14+ years of career advising/coaching
experience, including nine years of supporting Ted
Rogers accounting students and alumni with their co-op,
internship and new grad journeys. Working closely with
the Business Career Hub’s Corporate Partnership’s team
and employers such as PwC, Deloitte, KPMG, Ernst
& Young, BDO, MNP, RSM, Grant Thornton, Canada
Revenue Agency, RBC and many more, Laura has helped
hundreds of students pursue opportunities to further their
professional aspirations.
p. 22
Catherine Ku
Raymond Holganza
catherine.ku1@ryerson.ca
416-979-5000 x 543488
rholganza@ryerson.ca
416-979-5000 x 544788
Co-op Program:
Business Technology Management
As a former Co-op student himself, Ray developed
valuable skills from each work term, including attention to
detail working in software quality assurance, organization
skills in IT at AstraZeneca, and interpersonal skills working
at two consulting firms. He then worked in digital marketing
at an ad agency before pivoting to career development.
He loves talking with people about thir careers and goals,
and is a strong advocate of trying new things to learn
about what you like (and what you don’t) while building up
your resume and network. Ray holds a BA in Economics
from the University of Waterloo, a Career Development
Practitioner Certificate from Conestoga College and an
MBA from the Ted Rogers School of Management.
Co-op Programs:
Business Technology Management
Catherine is a graduate of the Ted Rogers Human
Resource Management program. As a former Co-op
student, she has experience working for organizations
such as H&M, BMO, and McKinsey & Company. These
co-op experiences taught Catherine what she really
loves to do, which is working with students and helping
organizations hire top talent. Upon graduation, Catherine
worked as an Enterprise Campus Recruiter at BMO. Her
passion for helping students has brought her back Ted
Rogers as part of the Co-op Team. Catherine has reviewed
thousands of cover letters/resumes, coached students
through numerous interviews, hosted multiple networking
events, and on-boarded hundreds of students. Catherine
is eager to chat and support YOU on your Co-op journey.
Christine MacKay-Zeko
Charmaine Kwong
416-979-5000 x 543546
christine.mackay@ryerson.ca
charmaine.kwong@ryerson.ca
416-979-5000 x 544787
Co-op Programs:
Law & Business, Global Management,
and Human Resources Management/
Organizational Behaviour,
Entrepreneuship
Co-op Programs:
Marketing Management,
Retail Management, and
Hospitality and Tourism Management
Christine is passionate about bringing her recruitment
knowledge and experience to students, and helping
them become successful in achieving their own co-op
and career goals. As a Ted Rogers Co-op Coordinator
for 2 years, Christine has been providing support in
assisting students with their recruitment applications and
interviewing techniques, and helping them develop the
confidence to thrive in the professional world. She enjoys
building meaningful relationships with her students, and
understands the significance of work-integrated learning
during post-secondary. Before transitioning over to the Ted
Rogers Co-op Team, Christine was a Career Consultant
with the Business Career Hub, and a Recruitment
Consultant with Scotiabank. She is also a Certified Human
Resources Professional (CHRP).
p. 23
Charmaine has always been an educator at heart and
started off her professional career as an Ontario-trained
teacher. She graduated from the University of Toronto
where she obtained both her B.Ed. and M. Ed at the
Ontario Institute for Studies in Education (OISE/UT) and
she’s worked with students of all ages, from 4 all the way
up to 60 years old! After some years as an educator, she
pivoted into employment counselling and skills training
in the non-profit sector. She strongly believes in growth
mindset thinking and is passionate about supporting
Ryerson co-op students with their career development.
Charmaine encourages all co-op students to stay gritty
when facing challenges and to embrace new things that
push them out of their comfort zones.
Contact Us
Academic Program Contacts for Co-op
Program
Academic Advisor
Co-op Faculty Advisor
Ted Rogers Co-op
Coordinator
Accounting
Jelena Basic & Sarah Weisbrod
asksaf@ryerson.ca
Else Grech
egrech@ryerson.ca
416-979-5000 x 4506
Laura Henshaw
laura.henshaw@ryerson.ca
416-979-5000 x 553185
Business
Technology
Management
Sangeeta Kumar &
Tasmin Linton
askbtm@ryerson.ca
Dr. Catherine Middleton
Raymond Holganza
catherine.middleton@ryerson.ca rholganza@ryerson.ca
416-979-5000 x 7923
416-979-5000 x 543488
Economics &
Management
Science
Entrepreneurship
& Strategy
Jelena Basic & Sarah Weisbrod
asksbm.ems@ryerson.ca
Dr. Brennan Thompson
brennan@ryerson.ca
416-979-5000 x 4794
Madhavi Tanotra
mtanotra@ryerson.ca
416-979-5000 x 543489
Kelli Wheatley
asksbm.ent@ryerson.ca
Steve Tissenbaum (retiring)
stissenb@ryerson.ca
416-979-5000 x 4506
Christine Mackay-Zeko
christine.mackay@ryerson.ca
416-979-5000 x 543546
Finance
Jelena Basic & Sarah Weisbrod
asksaf@ryerson.ca
Dr. Yuanshun Li
yuli@ryerson.ca
416-979-5000 x 6711
Madhavi Tanotra
mtanotra@ryerson.ca
416-979-5000 x 543489
Global
Management
Studies
Human
Resource
Management
Hospitality &
Tourism
Management
Law & Business
Shannon Nguyen
asksbm.gms@ryerson.ca
Michael Manjuris
manjuris@ryerson.ca
416-979-5000 x 7083
Christine Mackay-Zeko
christine.mackay@ryerson.ca
416-979-5000 x 543546
Melissa McCormack
asksbm.hrob@ryerson.ca
Frank Miller
frank.miller@ryerson.ca
416-979-5000 x 2456
Christine Mackay-Zeko
christine.mackay@ryerson.ca
416-979-5000 x 543546
Lorra Jean-Price
htm@ryerson.ca
Dr. Wayne Smith
wayne.smith@ryerson.ca
416-979-5000 x 7935
Charmaine Kwong
charmaine.kwong@ryerson.ca
416-979-5000 x 544787
Jose Cabral
asksbm.law@ryerson.ca
Andre Serero
andre.serero@ryerson.ca
416-979-5000 x 2473
Christine Mackay-Zeko
christine.mackay@ryerson.ca
416-979-5000 x 543546
Marketing
Management
Steven Kavaratzis
asksbm.mkt@ryerson.ca
Dr. Roy Morley
rmorley@ryerson.ca
416-979-5000 x 2484
Charmaine Kwong
charmaine.kwong@ryerson.ca
416-979-5000 x 544787
Real Estate
Management
Kelli Wheatley
asksbm.rem@ryerson.ca
Dr. David Scofield
dscofield@ryerson.ca
416-979-5000 x 2456
Madhavi Tanotra
mtanotra@ryerson.ca
416-979-5000 x 543489
Retail
Management
Lorra Jean-Price
ask.retailmanagement@ryerson.
ca
Rick Beutler
rbeutler@ryerson.ca
416-979-5000 x 6717
Charmaine Kwong
charmaine.kwong@ryerson.ca
416-979-5000 x 544787
Catherine Ku
catherine.ku1@ryerson.ca
416-979-5000 x 544788
p. 24
Ted Rogers Co-op Resources
Co-op Forms
All the forms listed below are available on the Ryerson Co-op Portal at coop.ryerson.ca.
Opt Out of Co-op Form: Complete this form to confirm your voluntary decision to opt out of the co-op program.
Email the completed Opt Out of Co-op Form to your Co-op Coordinator and Faculty Advisor. The Opt Out of Co-op
Form must be completed with the Plan Change Form. You will not be able to re-apply or re-enter at a later date.
Co-op Employer Eligibility Form: This form is used for co-op opportunities that you have found independently.
The position described in the form must be approved by the appropriate Faculty Co-op Advisor to count towards
one or more of your Co-op terms.
OSAP - Interest Free Status Form: This form is for students currently studying full-time and who are receiving
OSAP for the current study period. Forms must be submitted during your current study period, according to the
deadlines set by the Ministry. It can be found online through your OSAP account.
Course on Work term Form: If you would like to take a course during your work term, and have signed approval
from your Supervisor to do so, you must submit this form for consideration prior to registering for a course. The
submission of a request does not guarantee permission to enroll. The Faculty Co-op Advisor may approve or
decline the request at their discretion.
Employer’s Evaluation/Learning Outcomes of Co-op Student: This form should be completed by the person in
the best position to evaluate your training, work and attitude during your co-op term. This can be your Supervisor
or Manager or another representative of your co-op work term employer organization
Co-op Resources
Academic Success Centre: The Centre’s team of learning specialists help students improve their academic
performance with a series of learning services designed to develop new strategies, skills, and behaviours. For
further information, visit: www.ryerson.ca/tedrogersschool/success
Accessibility at Ryerson: ‘Access Ryerson’ is a university-wide initiative with a goal of removing barriers to
the full participation of all community members with disabilities. To learn how this is being implemented and the
supports that are available, visit: www.ryerson.ca/accessibility
Financial Assistance: If you’re looking for information on OSAP, government financial assistance, scholarships,
bursaries, and awards, visit: https://www.ryerson.ca/student-financial-assistance/
International Student Support: Ryerson International Student Support (ISS) is a home away from home and
provides a sense of belonging and community for all students who are new to Canada. To discover more on the
Ryerson ISS website, visit: https://www.ryerson.ca/student-life-and-learning/international-support/
Resume Builder: This is a step-by-step guide on how to structure your resume and cover letter. A printed copy
is available for pick up at the Business Career Hub, or you can access it on the Co-op Portal. You can also find it
here: www.ryerson.ca/content/dam/trsm-co-op/TRSMCo-opResources/ResumeBuilderCoop.pdf
RUCSA: The Ryerson University Co-op Students’ Association (RUCSA) creates engaging experiences for current
Co-op students through a series of workshops, networking opportunities, and community engagement initiatives.
For more information, visit: www.rucsa.ca
Undergraduate Calendar: The Undergraduate Calendar is the official statement of programs and courses offered
at Ryerson. Refer to it for the courses and the sequence in which they are to be taken prior to and during your
Co-op program. For more information, visit: https://www.ryerson.ca/calendar/2021-2022/
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