Control Goals of the Business Process Control Goals of the Operations Process Ensure effectiveness of operations by achieving the following operations process goals: Recommended Control Plans A Ensure efficient employment of resources Ensure security of resources B IV P1 Segregation of duties for the receipt of goods and handling of cash payment separately Receiving unordered goods P2 Verification of inventory, purchase order, sales invoice and delivery order on a one-to-one basis P3 Confirm receipt of goods by signing and annotating the sales invoice, delivery order and approved purchase order copy P4 Error in counting goods received M1 For For For Goods Receipt Inventory Master Purchase Order inputs ensure data ensure data ensure IC IA P1 P2 P2 P2 P3 P3 P3 P3 P4 P4 P4 P4 M1 M2 Physical access control IV = input validity IC = input completeness IA = input accuracy UC = update completeness UA = update accuracy Control Goals of the Information Process Key: A = Ensure only goods ordered are received B = Ensure received goods are up to standard UC UA UC UA