THE WESTMINSTER SCHOOL, DUBAI
Department of Business Studies Worksheet
Year 10
Topic: Production of goods and services
Internal and External communication
Gresham Textiles manufactures high quality clothing. Production is labour intensive. Managers
are paid more than production line workersin the factory. The business is investing in automated
machinery. The management also wants to introduce lean production methods
a. Define Kaizen Method
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b. Identify and explain two ways lean production methods could reduce cost in the factory
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a. Identify two types of communication
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b. Identify and explain two suitable methods of communication that LEK could use to
communicate with the customers
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Method 2: …...…...…………...………………………………………………………..
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Revision Video Links
How do Organisational Charts help with Communication?
https://www.youtube.com/watch?v=a1Ge01_O9I0
Why is Effective Communication Important in a Business?
https://www.youtube.com/watch?v=4CDnYUlf0fQ
What is the Difference Between Job, Batch and Flow Mass
https://www.youtube.com/watch?v=krsdHt9gj2w
MARKING SCHEME
Kaizen is a Japanese term meaning ‘continuous improvement’ through the elimination of waste.
Types of Communication: Internal and External Communication
ALL THE BEST!