Compare the authority of line and staff
managers. Give examples of each.
Authority Structure: Line managers have direct authority over employees and are responsible for
achieving operational goals. Staff managers have an advisory role, providing specialized support and
expertise.
Decision-Making: Line managers make decisions related to day-to-day operations. Staff managers
advise and assist in decision-making but do not have direct control over operational activities.
Accountability: Line managers are directly accountable for the results of their department or team.
Staff managers are not directly accountable for operational outcomes, but they contribute to
organizational success through their specialized knowledge.
Examples:
Line Manager: A sales manager overseeing a sales team in a retail store.
Staff Manager: An IT manager providing technical expertise and support to various departments in
the organization.
Illustrate the HR management responsibilities of line and staff managers.
1. Placing the right person in the right job
2. Starting new employees in the organization (orientation)
3. Training employees for jobs that are new to them
4. Improving the job performance of each person
5. Gaining creative cooperation and developing smooth working relationships
6. Interpreting the company’s policies and procedures
7. Controlling labor costs
8. Developing the abilities of each person
9. Creating and maintaining departmental morale
10. Protecting employees’ health and physical conditions