Higher Nationals Internal verification of assessment decisions – BTEC (RQF) INTERNAL VERIFICATION – ASSESSMENT DECISIONS HND in Computing Program title Assessor Internal Verifier Unit 14: Business Intelligence Unit(s) Assignment title Applying BI solutions to enhance and improve business operations Student’s name List which assessment criteria Pass Merit Distinction the Assessor has awarded. INTERNAL VERIFIER CHECKLIST Do the assessment criteria awarded match those shown in the assignment brief? Y/N Is the Pass/Merit/Distinction grade awarded justified by the assessor’s comments on the Y/N student work? Has the work been assessed accurately? Y/N Is the feedback to the student: Give details: • Constructive? Y/N • Linked to relevant assessment criteria? Y/N • Identifying opportunities for Y/N improved performance? • Agreeing actions? Does the assessment decision need amending? Y/N Y/N Assessor signature Date Internal Verifier signature Date Programme Leader signature (if required) Date Confirm action completed Remedial action taken Give details: Assessor signature Date Internal Verifier Date signature Program Leader Date signature (if required) Higher Nationals - Summative Assignment Feedback Form Student Name/ID Unit 14: Unit Title Business Intelligence Assignment Number Assessor Submission Date Date Received 1st submission Re-submission Date Date Received 2nd submission Assessor Feedback: LO1 Discuss business processes and the mechanisms used to support business decision-making. Pass, Merit & Distinction Descripts P1 M1 D1 LO2 Compare the tools and technologies associated with business intelligence functionality. Pass, Merit & Distinction Descripts P2 M2 D2 LO3 Demonstrate the use of business intelligence tools and technologies Pass, Merit & Distinction Descripts P3 P4 M3 D3 LO4 Discuss the impact of business intelligence tools and technologies for effective decision-making purposes and the legal/regulatory context in which they are used. Pass, Merit & Distinction P5 P6 M4 D4 Descripts Grade: Assessor Signature: Date: Resubmission Feedback: Grade: Assessor Signature: Date: Internal Verifier’s Comments: Signature & Date: * Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and grades decisions have been agreed at the assessment board. Assignment Feedback Formative Feedback: Assessor to Student Action Plan Summative feedback Feedback: Student to Assessor Assessor signature Date Student signature Date Pearson Higher Nationals in Computing Unit 14: Business Intelligence Assignment 01 General Guidelines 1. A Cover page or title page – You should always attach a title page to your assignment. Use previous page as your cover sheet and make sure all the details are accurately filled. 2. Attach this brief as the first section of your assignment. 3. All the assignments should be prepared using a word processing software. 4. All the assignments should be printed on A4 sized papers. Use single side printing. 5. Allow 1” for top, bottom , right margins and 1.25” for the left margin of each page. Word Processing Rules 1. 2. 3. 4. The font size should be 12 point, and should be in the style of Time New Roman. Use 1.5 line spacing. Left justify all paragraphs. Ensure that all the headings are consistent in terms of the font size and font style. Use footer function in the word processor to insert Your Name, Subject, Assignment No, and Page Number on each page. This is useful if individual sheets become detached for any reason. 5. Use word processing application spell check and grammar check function to help editing your assignment. Important Points: 1. It is strictly prohibited to use textboxes to add texts in the assignments, except for the compulsory information. eg: Figures, tables of comparison etc. Adding text boxes in the body except for the before mentioned compulsory information will result in rejection of your work. 2. Avoid using page borders in your assignment body. 3. Carefully check the hand in date and the instructions given in the assignment. Late submissions will not be accepted. 4. Ensure that you give yourself enough time to complete the assignment by the due date. 5. Excuses of any nature will not be accepted for failure to hand in the work on time. 6. You must take responsibility for managing your own time effectively. 7. If you are unable to hand in your assignment on time and have valid reasons such as illness, you may apply (in writing) for an extension. 8. Failure to achieve at least PASS criteria will result in a REFERRAL grade . 9. Non-submission of work without valid reasons will lead to an automatic RE FERRAL. You will then be asked to complete an alternative assignment. 10. If you use other people’s work or ideas in your assignment, reference them properly using HARVARD referencing system to avoid plagiarism. You have to provide both in-text citation and a reference list. 11. If you are proven to be guilty of plagiarism or any academic misconduct, your grade could be reduced to A REFERRAL or at worst you could be expelled from the course. Student Declaration I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as my own without attributing the sources in the correct form. I further understand what it means to copy another’s work. I know that plagiarism is a punishable offence because it constitutes theft. I understand the plagiarism and copying policy of Edexcel UK. I know what the consequences will be if I plagiarize or copy another’s work in any of the assignments for this program. I declare therefore that all work presented by me for every aspect of my program, will be my own, and where I have made use of another’s work, I will attribute the source in the correct way. I acknowledge that the attachment of this document signed or not, constitutes a binding agreement between myself and Pearson UK. I understand that my assignment will not be considered as submitted if this document is not attached to the assignment. Student’s Signature: Date: (Provide E-mail ID) (Provide Submission Date) Higher National Diploma in Business Assignment Brief Student Name /ID Number Unit Number and Title Unit 14 : Academic Year 2021/2022 Business Intelligence Unit Tutor Assignment Title Business Process Support Mechanisms Issue Date Submission Date IV Name & Date Submission format The submission should be in the form of an individual written report. This should be written in a concise, formal business style using single spacing and font size 12. You are required to make use of headings, paragraphs and subsections as appropriate, and all work must be supported with research and referenced. Follow Harvard referencing system for in-text citations, reference list and the bibliography.. The recommended word limit is 4,000–4,500 words, although you will not be penalised for exceeding the total word limit. Unit Learning Outcomes: LO1 Discuss business processes and the mechanisms used to support business decision-making. LO2 Compare the tools and technologies associated with business intelligence functionality LO3 Demonstrate the use of business intelligence tools and technologies LO4 Discuss the impact of business intelligence tools and technologies for effective decision-making purposes and the legal/regulatory context in which they are used Assignment Brief and Guidance: Data and information are core to any organizational business process. Meaningful information is a necessity to drive profitable business actions. The concept of Business Intelligence (BI) has evolved through technologies such as Decision Support Systems (DSS) to a number of tools, technologies, architectures and methods which involves data cleaning, data integration, data mining, data evaluation and data representation. Hence BI can be identified as a software suite of software and services to transform data into actionable intelligence and knowledge. Scenario Yard of Ale is a large-scale brewery in Sri Lanka and well establish company control 20% market share of beer market which is the 2nd biggest market share from entire beer market. The company have automated production line include mills, Brewhouse and bottling plant and each control by separate embedded software system not allowed to access operational data stores but can be configured to generate CSV or excel operational data file at the end of each batch. The company consists of multiple departments responsible for each operations of the organization such as Production, Engineering, HR/Legal, finance, Sales and marketing, Procurement, Administration, Quality control, Research and development, IT and each and every department have its own operational systems to record keeping purposes and each operational application software developed by professionally. Each department manages by a department manager. For an example, production department manages by the production manager and he is responsible for manage all production related operations in sub departments. Mills ,Brewhouse ,Bottling plant, raw material and finish products stores and each sub department managed by operational manager. This hierarchical configuration replicates throughout most of the department. Upper management of brewery required to consolidate all these data in to one data warehouse with the data contain in the legacy system as well. Other than that upper management required to incorporate every external data about company and products from various data collection and research agencies the business intelligent system. Those external data available as JSON/XML data files, plain text reports, social media comments/posts and all negative and positive online comments about organization and products. Upper management of company believe more you know about organization and the external environment you have better completive advantage. Have potential to control bigger market share and effectively become number 1 beer in Sri Lanka Task 1 Analyse the business processes and the supporting processes of the organization given in the scenario and differentiate between semi structured and unstructured data. Evaluate the benefits and drawbacks of using application software to handle the business processes in Yard of Ale. Task 2 Compare how strategic, tactical and operational decisions are supported within the organization for business decision making process. You have to furthermore compare and contrast how various information systems (TPS,MIS,DSS) could be utilized to enhance those decisions with related to key features of BI framework . Justify your answer with relevant to the functionalities of business intelligence. Task 3 Chief Engineer is the tactical manager of engineering department who oversees all repairs and maintenance of the total eight sectors of the factory that include water purification plant, Mill, Brewhouse, bottling plant, waste treatment plant, factory maintenance and repair/ fabrication shop. Each sector consists of two or more sub sectors and each subsector have 4- 10 of machines. Chief engineer requires to track the maintenance and repair all the machineries with minimal disruption to production and he must maintain healthy inventory of spare parts which consist of over 5000s items, track the progress of every jobs, Identify problematic arias, Track engineers and mechanics work logs and efficiency and monitor system downtime. 3.1. Explain what business intelligence is and the tools and technologies associated with it by taking relevant examples to the organization given in the scenario. 3.2. Design a Managerial dash board for chief engineer using various data visualizations methodologies that includes 6-8 widgets to present required information. Apply appropriate customizations that can utilize to improve the managerial dashboard designed above . Critically evaluate how your Dashboard design and the suggested enhancement could optimize chief engineer’s performance by delivering accurate and reliable information to increase his effectiveness. Task 4 4.1. Discuss how organizational decision-making process can be improved by implementing business intelligence tools. Conduct a research to identify the organizations that have utilized new business intelligent innovations and trends to improve their performance and to extend BI systems to target audience, provide better competitive advantage within the market. 4.2. Sharing data within the organization through a BI tool can raise legal, ethical and professional concerns. Explore the legal issues that may result when using business intelligence tools (Eg: Data protection laws, Cyber security, etc.) and evaluate how the chosen organization and extend the target audience / gain a competitive advantage by securely exploiting Business Intelligence tools. Grading Rubric Grading Criteria LO1 Discuss business processes and the mechanisms used to support business decision-making. P1 Examine, using examples, the terms ‘Business Process’ and ‘Supporting Processes’. M1 Differentiate between unstructured and semistructured data within an organisation. D1 Evaluate the benefits and drawbacks of using application software as a mechanism for business processing. LO2 Compare the tools and technologies associated with business intelligence functionality P2 Compare the types of support available for business decision-making at varying levels within an organization. M2 Justify, with specific examples, the key features of Achieved Feedback business intelligence functionality. D2 Compare and contrast a range of information systems and technologies that can be used to support organisations at operational, tactical and strategic levels. LO3 Demonstrate the use of business intelligence tools and technologies P3 Determine, with examples, what business intelligence is and the tools and techniques associated with it. P4 Design a business intelligence tool, application or interface that can perform a specific task to support problem-solving or decision-making at an advanced level. M3 Customise the design to ensure that it is user friendly and has a functional interface. D3 Provide a critical review of the design in terms of how it meetsa specific user or business requirement and identify what customisation has been integrated into the design. LO4 Discuss the impact of business intelligence tools and technologies for effective decision-making purposes and the legal/regulatory context in which they are used P5 Discuss how business intelligence tools can contribute to effective decision-making. P6 Explore the legal issues involved in the secure exploitation of business intelligence tools. M4 Conduct research to identify specific examples of organisations that have used business intelligence tools to enhance or improve operations D4 Evaluate how organisations could use business intelligence to extend their target audience and make them more competitive within the market, taking security legislation into consideration. Task 01 .............................................................................................................................. 24 Yard of Ale........................................................................................................................ 24 Business Intelligence ........................................................................................................ 24 The organization's operational and supporting procedures. ....................................... 25 Business Process ............................................................................................................... 25 Important of Business Processes ................................................................................. 26 Examples of Business Process ...................................................................................... 27 Steps of Business process .......................................................................................... 27 Types of Business Process ............................................................................................ 29 Operational Process ...................................................................................................... 30 Benefits of Operational Process ............................................................................... 30 An example of an operational process in the industry ........................................... 31 Management Process .................................................................................................... 31 Importance of Management Process ....................................................................... 32 Functions of a Management Process ....................................................................... 32 Management Process Example ................................................................................ 33 Supporting Process ....................................................................................................... 33 For illustration, support processes comprise .......................................................... 33 Importance of Supporting Process .......................................................................... 34 Sales Process .................................................................................................................. 42 Sale Process Steps ...................................................................................................... 42 Sales Process Benefits................................................................................................ 43 Employee management ................................................................................................ 44 Employee Management Steps .................................................................................. 44 Financial Reports .......................................................................................................... 45 Financial reporting steps .......................................................................................... 45 The Yard of Ale's Financial Reporting ................................................................... 47 Data categories .............................................................................................................. 48 Purpose of Data Categories ...................................................................................... 48 Structured data .......................................................................................................... 49 Semi-Structured Data ............................................................................................... 50 Unstructured Data..................................................................................................... 51 Difference between Structured, Semi-structured and Unstructured data ........... 52 Types of data used in the Organization ................................................................... 53 Application Software .................................................................................................... 54 Utilization of application software to manage Yard of Ale's business procedures .....................................................................................................................................55 Benefits of application software ............................................................................... 56 Drawbacks of Application Software ........................................................................ 56 Evaluation of the advantages and disadvantages of application software use in business processes ...................................................................................................... 57 Task 02 .............................................................................................................................. 65 Organizational Level ....................................................................................................... 65 Strategic Management ................................................................................................. 65 Tactical Management ................................................................................................... 66 Operational Management ............................................................................................ 66 Types of decisions made in the Organization ............................................................. 67 Examples of Decisions to yard of Ale .......................................................................... 68 Information Systems ........................................................................................................ 68 Type of Information System ........................................................................................ 69 Transaction Processing System (TPS) ..................................................................... 69 Management Information System (MIS) ................................................................ 70 Decision Support System (DSS) ............................................................................... 71 Executive Support System (ESS) ............................................................................. 72 Compare of information systems in different levels of management related to yard of Ale ........................................................................................................................... 74 BI Platform ....................................................................................................................... 76 Purpose of BI Platform ................................................................................................ 76 Key features of business intelligence functionality .................................................... 77 Justification For Key Features of Business functionalities for Yard of Ale......... 80 Activity 03 ......................................................................................................................... 82 Business Intelligence ........................................................................................................ 82 Example of BI ............................................................................................................ 82 BI Tools and Technologies ........................................................................................... 83 Compare tools and suggest tool and technologies .................................................. 88 Dashboard for the Engineering Department's tactical manager ............................. 91 Home Form ................................................................................................................ 91 Login Form ................................................................................................................ 91 Dashboard .................................................................................................................. 92 Machinery Report ..................................................................................................... 94 Employee Management............................................................................................. 95 Brew House ................................................................................................................ 96 Mill .............................................................................................................................. 97 Bottling Plant ............................................................................................................. 98 Water Purification Plant .......................................................................................... 99 Waste Treatment Plant ........................................................................................... 100 Factory Maintenance .............................................................................................. 101 Customization of the designed BI tool to ensure user-friendly and functional requirements ............................................................................................................ 102 Critical Evaluation for yard of Ale with Functional and non-functional requirements ............................................................................................................ 103 Task 04 ............................................................................................................................ 104 Contribution of business intelligent tools to effective decision .................................. 104 Organizations that have implemented BI and benefitted from it .......................... 105 Implementation of BI that shares data-related worries and problems. ................ 108 Legal Issues in BI ........................................................................................................ 109 legal concerns with the secure use of business intelligence tools ............................ 110 Evaluate the organizations could use business intelligence to extend their target market and increase their competitiveness. .......................................................... 112 Conclusion ................................................................................................................ 114 Reference ........................................................................................................................ 115 Image References ........................................................................................................... 119 Yard of Ale Yard of Ale is a sizable brewery with a reputable company that holds the second-largest market share in the entire beer business, controlling 20% of the country's beer market. A bottling plant, a brewery, and other automated production facilities are all part of the company's automated production line. These facilities are all managed by independent embedded software systems, which aren't allowed to access operational data stores but can be set up to produce a CSV or Excel operational data file at the conclusion of each batch. Various departments within the company, including those in charge of production, engineering, human resources and legal matters, finance, sales and marketing, procurement, administration, quality assurance, research and development, and information technology, are each in charge of carrying out the organization's daily operations. Each department has its own operational record-keeping systems and professional-developed operational application software. Each department is led by a department manager. Business Intelligence Figure 1 Business Intelligence Business intelligence (BI) refers to a collection of procedures, frameworks, and tools that transform unprocessed data into actionable knowledge that helps businesses operate profitably. It is a collection of tools and services for converting data into knowledge and information that can be used. (guru99, 2022) The organization's operational and supporting procedures. Business Process Figure 2 Business Process A business process is an action or series of actions that fulfil a certain organizational objective. Business procedures should deliver consistent results, have clear objectives, and be as specific as feasible. Business process management (BPM) is a methodical strategy for enhancing processes, which aids organizations in achieving their objectives. Business process outsourcing may be used by an organization if cost or resource limitations prevent it from carrying out specific business operations internally. Many businesses use a third-party service provider to handle specific company responsibilities, such payroll, human resources (HR), or accounting. (techtarget, 2022) Important of Business Processes • They aid companies in recognizing and comprehending the actual work necessary to maintain operations and meet set goals. • They divide that task into systematic, repeatable processes that staff members may adhere to for dependable results. • Organizations can more correctly forecast the resources they need by using repeatable processes that result in predictable results. This reduces the risk of providing important resources in excess or inadequately. • The consistency and repeatability of well specified business results reduces the possibility that employees would adopt workarounds or ad hoc procedures that may slow down work flow and raise error rates. • Teams can discover and eliminate inefficiencies and performance bottlenecks to enhance performance by better measuring the efficacy and efficiency of the different phases within the process; this is the cornerstone of continuous improvement. • Teams are more able to spot opportunities for the application of technologies, including robotic process automation (RPA), to increase effectiveness or efficiency. Examples of Business Process Consider the hiring process for new staff in an HR department. There are many steps in the process, starting with posting the job opportunity and ending with onboarding the employee. A straightforward procedure might like the following, but this can differ from organization to organization: • The HR manager publishes the job update. • Numerous prospects apply on a website. The HR executive evaluates the applicants and selects the most suitable ones. • The chosen candidates receive calls for the recruitment's subsequent stages. • At the very end of the hiring process, the ideal candidate is selected. • There are wage and policy negotiations. • The candidate receives the offer letter and accepts it. Steps of Business process • Set Goals Decide what you want to accomplish and specify the goals for each step of a process. It can be to increase performance, streamline processes, and free up management to concentrate on expanding the company. • Plan the Process Start the process planning once the goals have been established. This frequently necessitates focus groups with all process stakeholders. When and who will work on what? What software is required to accomplish business objectives? The team could benefit greatly from a productivity management application like Asana while deciding on each phase of the company process. • Map the Process Create a map of the process workflow now that it has been determined. List the materials users require. When and who performs what? Which equipment is needed? ...as well as any other crucial component. Analyse each step after that. What needs enhancing? What takes the longest or uses the most resources? To make the procedure more understandable, could anyone provide examples? When developing the business process, take all of this into account. • Assign each task in the process Determine which jobs company can automate and which ones the workers will handle when users implement your strategy. • Test the Process Do a test on a dummy. This is their chance to spot errors and discrepancies early and make the necessary corrections. • Implement That's right, start the process now. • Monitor, Review & revise Paying attention to their processes is the first step toward improving them. The processes are not optimized just because tasks are being accomplished. Suboptimal procedures waste resources and money for the company. Deadlines may be missed and work may be done again or not at all. See if the team has any advice by checking in with them. there are able to develop better methods of doing things and, consequently, deliver value by monitoring new processes. • Repeat at Scale Once users 've found a gold standard process, scale it up across the entire organization because pretty much everything should have a business process. Types of Business Process • Operational process These are the company's primary operations. The core values, vision, and mission of the company are intimately tied to these procedures. They are also referred to as fundamental processes. These procedures require additional care because they are the company's main sources of income. It's crucial to close the gaps and make the required adjustments to these procedures. The firm will grow as a result of the evaluation of these processes after it is finished. • Managing Process Managing processes refers to the procedures used to plan, arrange, coordinate, and oversee all corporate operations. These procedures have objectives in mind. It entails encouraging and assisting the team in reaching their goals. These procedures also aid in establishing a course for the company's future expansion. These operations include regulating routine duties, instructing staff on how to do jobs well, introducing a new product, etc. • Supporting Process These are the procedures that have no bearing on how a service or product is delivered to a customer. However, they aid the company in developing a setting where the core operations may operate more effectively. The term "supportive process" derives from this. These are the procedures that fall under the purview of the accounting, human resources, and any other departments that assist in carrying out the core operations of the company. Operational Process Figure 3 Operational Process These processes, which are also known as primary ones, deal with the core business and value chain and provide value to the customer's experience by assisting in the creation of a good or service. Operational procedures are fundamental company actions that achieve goals like revenue generation. (techtarget, 2022) Here are some instances of this: • Taking orders from clients • Taking care of product payments • Control of bank accounts Benefits of Operational Process • Achieving objectives So have a better chance of accomplishing a goal if users have a clear operations procedure in place than if business just go in without a strategy. • A product of higher quality Focusing on the four components of the operations process can help to make sure that the product company are releasing into the market is of the highest caliber. • Customer fulfillment They are far more likely to have happy consumers if they properly planned, developed, executed, and analyzed the product. An example of an operational process in the industry A modest toy business chooses to conduct a test run after deciding they want to create a new action figure. To prepare for it, they determine what equipment will be required to manufacture it, who will supply the parts, how much funding a run would need, and so forth. They choose their suppliers, obtain the funding, and prepare the machinery for the run-in order to be ready. They then carry out the run. Finally, they evaluate the run to determine what may be improved before the action figure is formally released. Management Process Figure 4 Management Process Managing any activity, business, or project involves following a set of essential processes in order to achieve the best results possible in line with the strategy and vision that have been established. The management process entails stages to completely manage any specific activity, project, or business on a continuous basis. These phases include planning, organizing, staffing, leading, and controlling the resources. To be able to meet the business requirements as effectively as possible, these processes must be carried out by managers or company leaders. (mbaskool, 2022) Importance of Management Process Planning out the what, how, and by when they intend to accomplish their targeted business goals is essential for any business or activity to flourish. Any person who attempts to randomly start a task or a business and tries to finish it will always sputter and fail because they are unprepared for the procedures. An organized and well-thought-out management strategy is crucial in this situation. Any business or individual that wants to finish a task or project needs to use management processes. In contrast to strategic management, which focuses on an organization's long-term objectives as well as its overall vision and the procedures necessary to attain them, management processes are typically more concerned with operations and efficiency. Functions of a Management Process • Planning In management, planning is the process of deciding which goals and actions are appropriate to pursue, and then figuring out what tactics to employ, what actions to take, and what resources are required to attain the goals. • Organizing By defining working partnerships, employees can combine their efforts to accomplish shared organizational goals. • Leading Defining a vision, influencing, persuading, inspiring, and motivating employees are all part of this role. • Staffing Enlisting and recruiting employees for positions within the various teams and departments in an organized manner. • Controlling Analyze the accomplishment of objectives, enhancement of performance, and capacity for action. Set up procedures that will assist them in establishing standards so that they can assess, contrast, and decide Management Process Example Any project, business, or activity can use management processes. The fundamental idea is to organize, create a team, and execute the strategy to get the intended result. The management procedure of a vehicle company is an example. The automaker must schedule its output using a sales plan, a marketing plan, the amount of people needed, the amount of investment needed, etc. The car manufacturer will make arrangements for workers, capital, and equipment to construct the cars once the plan is complete. The hiring step will assign the appropriate personnel to each position, such as engineers, designers, shop floor workers, financial and marketing professionals, and sales representatives. The team leader will then make sure everyone is collaborating and will manage the company through ongoing process review and monitoring. Supporting Process Operations that support the core processes are referred to as supporting processes. A supporting step in the manufacturing example may be hiring production workers. Subprocesses, choices, and actions could also exist. (high-tech-guide, 2022) The supply of information technology, financial, and human resource services, as well as the delivery of goods and services to internal customers, are examples of support processes. For illustration, support processes comprise • Human Resource Administration • procedures for financial management • Facility management, cleaning and upkeep, building and property management • IT operations • Processes for sourcing and purchasing (supplier selection processes, purchasing services, purchasing materials, sourcing human and financial resources, etc.) • Processes for managing vendors • Organizational management, everyday tasks, and operational procedures • process for managing risks • procedures for security management • Processes of quality management • Processes of corporate governance Importance of Supporting Process Support activities can cross functional boundaries, and they frequently do. For instance, building internal capacity supports an organization's capacity to offer required goods or services, even while it does not directly benefit external customers. Although support processes don't directly benefit customers, it doesn't imply they aren't significant to an organization. Support processes can be crucial and important to organizations since they have a direct impact on their capacity to carry out core operations successfully. Core business processes of Yard of Ale Department Production Core Business Process • Supporting Process Set rules and pay attention to producing a plan each stage of the manufacturing cycle. Assist in monitoring and directing each step of the brewing process. • Guaranteeing product quality Check each production product item's method quality. and Make certain and examine the product's quality. • Locating and calculating the A list of the required goods. determines how much or inputs how much of the items should be provided. Engineering • Performing creative, practical Creation of cutting-edge activities machinery to produce goods. HR/Legal • Education and Employment Appointing and training new workers. • Uphold company policy and law. Make sure that labor laws are adhered to strictly • Finance Reporting on finances A list of all the funds, expenses, and financing options that are available. regularly reporting and measuring • keeping of records Everyday recording, checking, and evaluating a company's financial transactions Sales and • Marketing and advertising Marketing Chooses which magazines, websites, and media outlets to use to market the products company's and services. discounts or extra marketing techniques. • Sales and customer service are Responsible for trying to provided. upsell customers and ensuring their pleasure. The company actively seeks to address any concerns that can cost it clients by contacting consumers with surveys and special incentives. Procurement • Analyzes the performance of Keep suppliers track comprehend of and all the provisions of the contract in order to fairly evaluate the performance of the supplier. responsible for making the V purchases the company requires to function. • Conformity to business rules Ensure that all its purchases comply with the policies of the company. help the business maintain cost effectiveness. Administration • Upkeep of resources Provides HR-related advice and recommendations to management and staff at the Center. Ensure departments have that the and workers the facilities they require. • Provide the business with security Install safety measures for the business Quality Control • Preservation of quality control Normalizing volumetric solutions and documenting standardization. Keep the labeling procedure consistent across all records and phases. Note the operational and reference standards for the objects. Research Development and • Evaluation of new releases and Determining the product's improvements specifications, the manufacturing costs, and the production schedule. V evaluates the company's products to see if they are still useful. provides team members with the opportunity to verify that the products meet requirements, resulting in high-quality products for the firm. IT • Website and communication, Set up virtual and online system development conferences. upkeep and repair of email systems. Consult the staff and departmental leaders. Users can modify the security system by adding or removing users. Layout the website as desired. Verify the usability of the website. Table 1 Core business processes of Yard of Ale V Beer production process stages Figure 5 Beer production process stages • Step 01: - Malt Milling Users need sugar to make beer, and people get sugar from sprouted barley. The fermentable sugar in malt is found in the outer shell of the inner core, which is currently starch. Humans must now open the shell in order to expose the starch for transformation. It is best to purchase a grinder with an adjustable drum when purchasing a grinder for brewing. This allows users to fine-tune the degree of malt grinding. When the malt is ground too finely, the wort becomes mushy and filtering becomes difficult, making it difficult to collect the malt mash (wort) into the next brewing vessel. • Step 02: - Mashing Saccharification is the process of converting starch in grain into fermentable sugar by combining ground malt and hot water. If the mashing process is completed at a temperature, it is referred to as infusion mash. Saccharification is commonly performed at 65°C in British ale beer brewing. The mash is then kept at 65°C for one hour to allow the maltose in the grain to be released by the enzyme in the malt. However, for some beers, a step mash is recommended. The temperature of the mash bed is raised in a step mash, allowing the different parts of the starchy endosperm to be broken down. o Proteases at 35°C-45°C (95°F-113°F): Dissolving the protein matrix that holds the starch granules. o At 45°C-55°C (113°F-131°F), glucanases: The hemicellulose gums are being broken down. o Amylases between 61°C and 67°C (141.8°F-152.6°F): Make fermentable sugars from starch granules and larger sugar molecules. Before lautering, you usually "mash out," which means heating the mash to around 77°C (170°F). This inhibits much of the enzymatic activity. • Step 03: - lautering The residual sugar can be removed from the mash by filtering it with hot, fresh water. There will be a lot of sugar left in the malt if it is not washed. Additionally, filtration can help them get a high extraction efficiency. Then should place the brewing pot with the clear wort in it. It's important to match the exiting wort with the incoming water while filtering. The mash bed could dry out if water is added too gradually. The mash could overflow if they add water too rapidly. These circumstances will make the brewing day difficult and reduce their productivity. • Step 04 Wort Boiling Numerous intriguing things take place during the crucial step of brewing beer while it is boiling, including: o Mashing can effectively inhibit the activity of the enzyme, but boiling will entirely inactivate it. Mashing can only stop the activity of the enzyme. It enables the fermentation tank's wort composition to be fixed (FV). o Boiling the wort can kill any unwelcome bacteria, leaving a clear and lovely wort for the yeast to work with. o Adding hops will make the beer bitter because hops contain alpha acids. The hops' alpha acids must be isomerized during the wort's boiling process. It is simpler to dissolve the "iso-acid," which is created during isomerization, making it easier to add bitterness to beer. o Evaporation of volatiles: When barley germinates, a substance known as smethyl-methionine (SMM) is produced. The awful dimethyl sulfide (DMS), which gives beer its corn-like smell and fragrance, is preceded by SMM. SMM is easily removed by a thorough boiling, therefore DMS rarely shows up in the beer. o Protein will condense while boiling because tannins and wort protein will interact during boiling to create clumps. These clumps will gradually enlarge while the water is boiled. The clumps eventually reach the bottom of the container when they are large enough to do so. • Step 05: - Clarification Proteins coagulate in the kettle at two different locations. One is the "hot break," which occurs at the beginning of the boil and may be identified by the scum that forms on top of the wort. The "cold break," when the wort is quickly chilled on the route to the fermentation tank and resembles miso soup, is another stage. Additionally, most contemporary brewers "whirlpool" the brewhouse after the boil as well. This also aids in wort clearing. When brewers swirl, the wort is pumped very quickly, generating a whirlpool as the name suggests. It enables a cone-shaped formation of hops and trub in the kettle's or whirlpool's middle. It is removed when the wort is pumped from the kettle to the fermentation tank from a location above the trub cone. • Step 06: - Cooling The wort must be cooled down once it has been boiled because it will be extremely hot. Only then can the yeast be added, and the fermentation process may start. The heat exchanger will transfer the cleared wort to the fermentation tank. The wort quickly cools to 7–35°C as it goes through the heat exchanger, depending on the type of beer being made. The heat exchanger functions by having wort enter through the hot water input on one side and cold water or glycol enter through the cold water side. The cold water/glycol will then absorb the heat from the wort. They did not touch the wort even while cold water or glycol cooled it. • Step 07: -Fermentation Users can begin adding yeast once the wort has cooled and been added to the fermentation vessel. As soon as yeast is added to the wort, fermentation starts. Primary fermentation is another name for the fermentation process' initial phase. The yeast will start to consume the sugar in the wort as it gets going, which will result in the production of alcohol and carbon dioxide. The liquid will gradually transition from sweet to finished beer as the sugar is converted to alcohol. In addition, the beer may contain certain phenolic and ester flavoring substances, depending on the yeast employed. Belgian wheat beer with hefeweizen flavoring contains 4-vinyl guaiacol and isoamyl acetate. The fermentation process will proceed at a significantly slower rate for 5 to 7 days. This is as a result of the yeast having previously metabolized the sugar and halted the process. The yeast, together with the marine oil, hops, protein, and other solids that sink, will sink to the bottom of the fermentation tank once the process is over. Users can pour part of the solids that have accumulated at the fermenting tank's bottom during this time. However, don't dump too much since they can lose some valuable yeast. By the time the fermentation has gone on for 7 to 10 days, it might be finished, however some types of beer might take longer. After fermentation is finished, the beer can be chilled to help further yeast and sediments removal. The following batch of brewing or pouring can benefit from the accumulated yeast. The beer must then be condition. • Step 08: - Conditioning The intricate process of fermentation can occasionally leave undesired sediment in the beer. To improve the beer's clarity at this point, conditioning is required. The conditioning process will work to keep the undesirable flavor compounds below the flavor threshold because the freshly fermented beer may also contain some flavor compounds that are not necessary for the beer flavor. The beer will be stored during the conditioning process between 32- and 39.2- degrees Fahrenheit (0 and 4 degrees Celsius), where the turbid proteins and polyphenols will condense and settle to the bottom of the light tank. The beer will also get more refined and full-bodied throughout this time. • Step 09: -Packaging Beer can be packed and sold once it has finished conditioning. But some inspections are required to make sure the beer complies with criteria before packaging and selling it. Numerous checks could be necessary, however the following are the most important ones: • Beer's shelf life will be impacted by the amount of dissolved oxygen (DO), which will give the beverage a papery taste. For additional information, please click "Guide to beer off-flavors: papery (oxidized)" • Check the beer's CO2 level to make sure it is carbonated appropriately for its style. • Make sure there aren't any harmful germs or other pathogens. • Check the beer's color and bitterness to see if they are in accordance with requirements. Sales Process Figure 6 Sales Process A sales process is a planned, specified flow of actions taken to convert a prospective lead into a customer. From the first point of contact to the final closed contract, it includes every stage of the prospective customer's sales journey. Having a clear understanding of their sales process is beneficial for any company that sells goods or services. (unito, 2022) Sale Process Steps • Prospecting: - This phase of the process includes all the various ways the business finds leads, or potential clients. • Preparation: - How do users tell if a lead has a decent possibility of turning into a customer? How can users prepare them for their first meeting with the sales team? This process typically involves creating marketing content. • Approach: - How does the sales team get in touch with prospective clients? • Presentation: - The first pitch that the sales team makes to a lead is covered in this stage. A project supporting this stage of the sales process can involve creating collateral and slide slides. • Handling objections: - This stage involves researching probable objections from customers and creating standard solutions. • Closing: - What steps are necessary to complete a possible deal? Perhaps a security review is necessary, or the contract has to be written by an outside team. • Follow-up: - After a contract is successfully closed, the sales process is not over. What can the sales team do to keep their most recent client from leaving them? Even better, is there a recommendation system in place to multiply a single new customer? Sales Process Benefits • Initial stage of construction went without a hitch. • Simplified new employee training • Improved communication and clarity among the team • Simple reporting • Leads can be more easily filtered based on their distinct stages. Employee management Figure 7 Employee management The goal of employee management is to assist your staff in performing at their highest level and helping your business achieve its objectives. Employee management is a thorough procedure that covers almost all facets of human resources. (high5test, 2022) Employee Management Steps • STEP 1: ADOPTE A POLICY FOR OPEN COMMUNICATION As a manager, They must foster an atmosphere of openness and security for the staff. Employees can express their thoughts and opinions there without worrying about being judged or criticized. To keep everyone up to date on company news, they can send out announcements and updates. • STEP 2: SET CLEAR EXPECTATIONS Before users make any goals, be certain that they are aware of what needs to be done. Then, when users communicate it to the employees, be as clear and concise as they can. Their personnel can begin working right away if they are aware of the objectives and expectations. Setting SMART goals is a great way to make sure that company expectations and goals are crystal clear. • STEP 3: INVEST IN EMPLOYEE DEVELOPMENT Employee motivation can be maintained and professional growth can be aided by giving them new challenges and responsibilities. They could increase their skill set and offer more to the business. • STEP 4: CREATE A SENSE OF TRUST Employee morale and motivation are affected by how much they trust the company. Employees will most likely be unmotivated and perform poorly at work if they don't feel that company trust them enough. • STEP 5. PROVIDE REWARD AND RECOGNITION By rewarding the staff, users demonstrate their appreciation for their hard work. Most businesses have a rewards program that is closely related to worker performance. Employees are thus encouraged to increase productivity and efficiency in order to receive compensation. Financial Reports Figure 8 Financial Reports The practice of recording and conveying financial performance over certain time periods, often on a quarterly or annual basis, is known as financial reporting. Financial reports are used by businesses to compile accounting data and present their current financial situation. Numerous financial data are available for public scrutiny and are crucial in the estimates of future profitability, industry position, and growth. (indeed, 2022) Financial reporting steps • Step 01 -Make a Sales Forecast Making a spreadsheet with company sales performance over the last three years is the first step in creating a sales prediction. Use a separate section for each sales line, then set up columns for each month of the first year. Columns should be arranged on a quarterly basis for years two and three. Make three separate blocks: a pricing block, a unit sales block, and a third block for multiplying units by unit cost (to calculate the cost of sales). Cost of sales is crucial since it enables accurate gross margin calculation. Once the math is done, users can produce a reliable sales prediction that is supported by previous financial information. • Step 2 – Create a Budget for Expenses Once they have predicted your sales, users should figure out how much it will cost them. Both fixed expenditures (such as rent and wages) and variable costs should be included when preparing an expense budget (marketing and promotional expenses). So will need to provide preliminary estimates for costs like interest and taxes because they can't be totally predicted. Users can multiply the predicted tax percentage rate for taxes by the estimated loan balance. By multiplying the projected debt balance by an assumed interest rate, anyone may calculate interest. • Step 3 – Create a Cash Flow Statement Cash flow statements and their significance for the company were already discussed. They are typically developed using the sales forecast, the elements of the balance sheet, and other projections. Companies should use historical financial information to generate cash flow projections. Users should split down the cash flow statements into 12 months if the company is still relatively new. Estimates of company cash flow are also connected to the manner they invoice. For instance, the cash flow statement will reflect that they only received 80% of the bills inside the month (while business need 100% to fulfill the expenses) if a customer has the option to pay for their services after 30 days. • Step 4 – Estimate Net Profit Users should utilize the figures from the cash flow statement, expense projections, and sales forecast to determine net profit. The net profit can be calculated by deducting costs, interest, and taxes from the gross margin. This stage is crucial because it acts as a profit and loss statement that enables business to develop a thorough business projection for the following three years. • Step 5 – Manage Assets and Liabilities User need to be able to handle assets and liabilities that won't be included in the profits and loss statement if so want to calculate the company's net worth at the conclusion of a fiscal year. Make an approximate calculation of the amount of cash that anticipate having on hand each month, considering accounts receivable, inventory, land, and equipment. Calculate the liabilities, debts from outstanding loans, and payables after that. • Step 6 – Find the Breakeven Point If the business expenses are equal to the volume of sales, they have reached the breakeven point. Users should be able to get this analysis with the help of the three- year income forecast. The overall revenue should exceed the whole expenses in a successful business. This kind of information is essential for prospective investors because they want to feel certain that their money is going into a business that is growing steadily. The Yard of Ale's Financial Reporting According to the yard of ale, the department of finance is fully in charge of financial reporting, but the CEO and board of directors of the company ultimately approve it. The financial department verifies the contents of the financial reports that the sales and marketing department also provides depending on the sale of beer to clients. The finance department creates reports detailing revenue, expenses, tax payments, the cost of purchasing goods, staff salaries, and the worth of departmental assets. These reports are methodically created with the assistance of the department's financial specialist and verified by the tactical manager of the finance department. Additionally, it is sent to the CEO and the board of directors, who are upper-level management officers. This is how the finance department handles financial reporting. Data categories The definition of the data that is processed within your company is provided by the data categories. Data objects are another name for data categories. New data categories that are handled by the organization's systems, processes, and activities can be created by the admin. Administrators can add new categories and edit information about data categories, including categorization, classification, and tags. The fact that each data category can be connected to many processes, activities, and systems means that changes can have an immediate impact on many these things. (complyon, 2022) There are three different types of data categories that we need to research and learn about in accordance with our business process. They are structured, semi-structured, and unstructured. Purpose of Data Categories • Risk Reduction o restricting access to personally identifiable data (PII) o Control where and how intellectual property is accessed (IP) o limit the attack surface to important information o Add classification support to DLP and other apps that enforce policies • Governance/Compliance o Find out which data is covered by the GDPR, HIPAA, CCPA, PCI, SOX, and other laws. o Give protected data metadata tags to enable further tracking and controls o Enable quarantining, legal holds, archiving, and other measures necessary to comply with regulations. o Provide support for "Right to be Forgotten" and Data Subject Access Requests (DSARs) • Efficiency and Optimization o Optimize content access based on kind, usage, etc. o Discover and eliminate stale or redundant data Move heavily utilized data to faster devices or cloud-based infrastructure • Analytics o Enable metadata tagging to optimize business activities o Inform the organization on location and usage of data Structured data Figure 9 Structured data Information that has been formatted and translated into a clear data model is referred to as structured data. The unstructured data is mapped into pre-designed fields so that it may be readily extracted and read by SQL. Structured data is perfectly exemplified by SQL relational databases, which have tables with rows and columns. (astera, 2022) Examples of Structured Data Both people and machines produce this kind of data. Machine-generated structured data can take several forms, including barcodes, weblog statistics, and POS data like quantity. Like how spreadsheets are a classic example of structured data produced by people, anybody who works with data has probably used them at least once in their career. Structured data is simpler to analyze than both semi-structured and unstructured data because of how it is organized. Semi-Structured Data Figure 10 Semi-Structured Data The data sets could occasionally fall into the semi-structured or partially-structured category, which is another distinction between structured and unstructured data. Semi- structured data is a subset of data that possesses a few recurrent and distinguishable traits. It is not constrained by a strict structure like that required for relational databases. Semi- structured data is made more manageable by organizational features like metadata or semantic tags, but it still has some variability and inconsistency. (astera, 2022) Examples of Semi-Structured Data Delimited files are a type of data format that is semi-structured. It has components that allow the data to be divided into several hierarchies. Similar to digital pictures, which lack a predefined structure themselves but do possess some structural characteristics, these images are semi-structured. A smartphone photograph, for instance, would have structured attributes like a geotag, device ID, and date/time stamp. After being saved, photos can additionally receive tags like "pet" or "dog" to give them structure. Unstructured Data Figure 11 Unstructured Data Unstructured data is described as information that is present in its purest form. Due to its intricate organization and structure, this material is challenging to process. Unstructured data management can organize data in a data store in a logical, preset way using information from a variety of sources, such as social network postings, conversations, satellite imagery, IoT sensor data, emails, and presentations. Structured data, on the other hand, refers to data that adheres to predetermined data models and is simple to analyze. Examples of structured data are credit card numbers that are appropriately ordered and customer names that are alphabetized. (astera, 2022) Examples of Unstructured Data Any information that is not in a specified format is considered unstructured data. This could be a section of a book with significant information in it or a webpage. Log files that are difficult to separate could also be considered an example of unstructured data. Analysis of social media posts and comments is necessary. Difference between Structured, Semi-structured and Unstructured data Properties Structured data Semi-structured Unstructured data data Technology The foundation is a Its relational foundation is Based on binary and database XML/RDF table. character data. (Resource Description Framework). Management Transactions of Concurrency transactions strategies of many types are Absence modified from concurrency and mature immature DBMSs. management Versioning rows, over It is possible to Versioned tables, and version tuples Flexibility in its across entirety tuples or graphs. It is less flexible and Compared depends and transaction transactions Version control of on to There is no schema, the organized data, it is and schema. it is more more flexible, while flexible. unstructured data is less flexible. Scalability Scaling DB schema is Robustness Scaling is really complicated less It can scale up more. than challenging. with structured data. Quite strong Modern technology, ----------------------- not widely used query effectiveness Complex joining is enabled It's possible to make Only through queries structured queries. anonymous nodes. on queries supported. Table 2 Difference between Structured, Semi-structured and Unstructured data text-based are Types of data used in the Organization Department Structured data Semi-Structured Unstructured data data Production Quantity of Web-based product products in a files Photos for emergency teaching database Engineering HR/Legal Information about json system file Machine directions assets in normalized Machines excel files instructions Employee database file Government Details database file website file Database about the Department, Survey including cost data Finance user documents of Bank business profits and emails in Money-related response paperwork losses Sales and marketing A list of sold-out Excel goods in a database spreadsheet Posts and videos for with customer advertisements information Procurement Finance charges and Patterns of product Documents relating taxes purchases formal and to policies budget choices. Administration Items with a Online document Records of assets barcode Quality control Displays showing of product finished quality Research development data Material and Conclusions product testing and Reliable analyses of product the materials temperature records from Electronic exchange conclusions research data Writings from the for the field of study of IT Responses clients from business JSON file system Sales posting and sensitive documents recovery Table 3 Data types used in yard of Ale Company Application Software Figure 12 Application Software Application software is a type of programming that executes in response to customer demand. Application programming was made possible via framework programming. Machine programming is frequently composed in high level dialects. It's for a specific reason in programming. The fact that the term "application programming" has such a broad definition is one of its most important considerations. That's pretty much it. Any client software is commonly referred to as a "application" in this sense. Thus the common proverb "there's an application for that." The word "application programming" is frequently used to refer to collections or packs of individual programming apps, while the term "application program" is used to refer to a single application. This is because "programming" is typically used to ask for many different programs, whereas "program" relates to a discrete, countable single unit. (geeksforgeeks, 2022) Utilization of application software to manage Yard of Ale's business procedures Department Processes Application Production Production process Manufacturing System Execution software, management Project Asset software, Management Software Engineering Engineering process Computer-aided design Software, Word processing programs HR/Legal HR/Legal process HRIS Software, Time Tracking Software, Business Recruitment Software Finance Finance process Financial Management Software, Payroll software, Billing software, Accounts software Sales and marketing Sales and marketing process Marketing Software, Desktop publishing programs, Relationship Customer Management Software, Sales, Marketing, and PR Software Procurement Purchasing materials/products Administration Procurement and software, management Inventory managing their inventory. Management System Administration process Office System Management Quality control Quality control process Quality Management System Research and development Research and development R&D Management System process IT IT process MIS, Database software, Website Building System Table 4 Utilization of application software to manage Yard of Ale's business procedures Benefits of application software • Their one and only advantage is that it precisely satisfies customer expectations. Client understands that he must use one explicit programming to complete his task because it was explicitly prepared considering one rationale. • Businesses that use it can restrict access and consider ways to further monitor their operations. • With the justification of health, regular updates from engineers for licensed application programming were received. Additionally, the engineer regularly dispatches staff to address any difficulties that might recur. • The likelihood of infections infecting handcrafted initiatives may be low if the business that supports it can restrict access and should provide customers with a plan to secure their location as well. Drawbacks of Application Software • For engineers, developing application programming with defined goals in mind can be highly expensive. This may have an impact on their budget and source of revenue, especially if excessive effort is spent on a product that is ultimately unworthy. • A real risk of being contaminated by a bug or other malicious projects exists when application programming, which is used frequently by many of us, is published online. • The process of creating them requires consistent communication between the engineer and the backer, which takes time. This delays the entire creation process, which may prove detrimental in some circumstances. • A programming program that is specifically designed for a given business venture is unlikely to be closely synchronized with other well-known programming. This is something that some offices could find to be the biggest obstacle. Evaluation of the advantages and disadvantages of application software use in business processes A variety of tasks that would normally be challenging and time-consuming to do manually can be automated with the help of business applications software. These programs dramatically save expenses and save time by doing a variety of tasks in a matter of minutes. If not, businesses like Yard of Ale will need to hire workers to perform these tasks. The growth of the firm is accelerated with the right choice of business application software. Many different functions, including accounting, inventory management, payroll, and word processing, can be handled by small company software. In essence, the software oversees your managing every duty of the company. The program's use is essential for automating administrative tasks and reporting on any delays or advancement in those operations. This is the basis for the yard of ale's usage of various operational application software on various departments, which was created to carry out tasks. These operational applications can help Yard of Ale create a data warehouse and make high-level choices. Application Benefits • Manufacturing Execution software Drawbacks Maintain accurate cost records. • Risks of change System MES software allows for the tracking of Employees don't always love all important data on the production learning new technologies. The floor. Costs for labor, supplies, scrap, bulk of the staff will need to downtime, equipment, and other accept organizational changes. expenses are all covered. Real-time Make sure you effectively updates to each of these variables enable communicate precise cost records and estimates. • Eliminate wasteful spending with company staff so that everyone is aware of any changes what they need do to stay up to date. and Lack of clarity in managing your inventory and other products could lead • Risk in operations to a lot of needless work. Using a MES may help you identify areas where The program money is being wasted on pointless performs items and employees. occasionally differently anticipated. than This frequently results from inefficient implementation methods. This could be as a result of a lack of tools, inadequate instruction, or anything else. At every stage of the installation, make sure your project manager oversees ensuring the MES software is operating correctly. Computer-aided design software • Conserves time • When computers Using computer-aided design software malfunction suddenly, can help businesses save time and work may be lost. produce better, more effective designs in a shorter amount of time. • Workplace viruses are common. • Error reduction percentage Since CAD software makes use of some • It would be simple to of the best tools, the percentage of "hack" work mistakes brought on by human design is significantly reduced. HRIS Software • • Integration of data Additionally, different Security system Security is one of the most components may "talk to one other," important issues. Systems must enabling more pertinent reporting and be analytical capabilities, created to prevent including unauthorized access to private internal assessments and audits and data information preparation for outsiders. as well as unintended disclosure of such information. This frequently • Self-service is offered. required a lot of "compartments" HR might gain a lot of time from this different and levels of access feature. Managers and supervisors can authority, all of which needed to enter data (such as performance reports) be monitored and maintained. or obtain data without notifying HR, and • Staffing employees can utilize the system to Larger installations will amend their own data (such as probably increase the cost of changing their own addresses). hiring an IT specialist to manage the system. Financial • Increasing Decision Making • Costly Management Software Financial management facilitates better Financial management is a decision-making. It disseminates the all compiles and costly endeavor for enterprises. organization's A range of financial control financial data. The simple accessibility techniques are used in financial and availability of all information helps management for cost managers make defensible judgments measurement and control. It based on data and facts. takes a lot of effort and money to use these technologies. • Checks for Adequate Capital Calculating the money needed for a firm • Problems to launch and run operations is a crucial Deviation Identifying task. The amount of money the company will need to raise in order to get it on Finding the real reasons behind time is forecasted by financial differences management. in performance is not actual always simple. Financial management is worthless if the underlying reasons of deviations are not identified; only then can it be used to regulate or prevent deviations. Marketing automation • Wider consumer reach Software • Automated marketing may come out as obtrusive. Users can interact with and help (almost) a limitless number of prospects Marketing automation can limit thanks to automation. Good automation the personalization of the brand software can respond to hundreds of by sending the same message to inquiries and information requests, send everyone, and the follow-up emails and calls to action, all communications run the risk of without requiring user involvement. being interpreted as spam. At most, they will be removed. In • Resolve to forget the worst case scenario, they risk alienating potential Once installed, the program does customers by being seen as a precisely what it promises to do: it hassle. Additionally, any errors streamlines company marketing efforts will be blown out of proportion; and gives the most likely prospects first without their knowing, an error priority. The sales personnel will save a lot of time might be broadcast to thousands because they won't have to spend it rather than just a few of people. repeating the same tasks. They are freed up to concentrate on closing sales and • Assuming that everything providing follow-up help thanks to is automated, users might automation. pass over some opportunities. Customers could need a customized response or strategy for business to get their business. If business choose for a regular email or download, customers might think they are being careless or not working hard enough to get their business. Procurement management software • Higher Visibility • Shake-Up of the System One of the most obvious advantages of E-procurement system e-procurement systems is centralized adoption, like almost any other data repositories, which significantly digital transition, is improve supply chain visibility. Any accompanied by culture shock authorized person can keep an eye on the because of a company's procure-to-pay lifecycle and evaluate resistance to embracing new the data to find potential areas for system processing optimization. techniques perceived software limitations. • Integration Challenges Due to understanding • and a poor of Data Understanding Made Simpler objectives and a lack of the It takes everyone working together to planning, adopting the chosen eobtain and save data during the procurement software poses procurement process. In such data- rich significant implementation and situations, disparate data silos can hinder functionality problems. collaboration, delay the procurement cycle, and obstruct opportunities for cost savings. Office management • Software Enables a completely • company digital to and go • almost The expense of the initial expenditure may prevent a paperless company from automating Helps make a company experiment tasks (source) and determine what is crucial for • Automation automation viewed as the panacea for may be organizational problems or competitive gaps. Quality Management • putting the needs of the market first • Production Disruption Software Companies can use QM to prioritize the Significant employee training is needs of the market. It has a wide range required for the implementation of applications and helps businesses of a Total Quality Management better understand and satisfy consumer system in a company, which wants. takes some time away from their regular work duties. • Effective in fending off competition • Reduces Originality TQM techniques are very helpful in both evaluating the opposition and creating a TQM's emphasis on successful game strategy. The survival standardization as a means of many organizations has become a serious of ensuring consistency task issue as a result of the intense stifles innovation competition. originality. and Additionally, it prevents novel suggestions that could perhaps boost productivity. R&D management • system It is easy to identify needs and • opportunities. The process of research takes time. Understanding market demands based The second most crucial on trends is one of the early advantages element in the research process of R&D. Knowing more about company is time. This process could be customers might help business very challenging if there are determine whether a product will thrive insufficient tools, a solid plan, or fail on the market. • or enough setup. • Calculate Brand Reputation Information that is erroneous or inaccurate Users may evaluate the market reputation of the brand through R&D. A study with bad design could Understanding the behavior of our produce false feedback, ruining customers enables them to ascertain the results. The approach to what or how they perceive the brand, finding answers to problems can enabling them to change it as necessary. change drastically considering the material They've looked at, seriously hurting the company. Management • Information System Using a management information • An expensive management system, managers can quickly information system must acquire a snapshot of the company. be set up and maintained. To compete in the market, one can Business use of managers need to know swiftly. how to use MIS. It's Additionally, they can enhance important to stay current communication the with the most recent trends company. The firm can now better because new tools are manage its various divisions as a always being released. The result, and internal cooperation update of the MIS system, increases. which involves additional The well-organized information costs and labor, is another provided to managers can improve problem. organizational performance. This • The information gained type of information is constantly will be useless and a waste available and relevant because it is of time and money if the preserved digitally. In MIS, job type of data the company creation inside the company is collects is not worthwhile. these businesses • facts. can Owners move within owners better handled. Table 5 The advantages and disadvantages of application software use in business processes and Task 02 Organizational Level Figure 13 Organizational Level Organizational Level refers to a level of the organizational structure of the Company chosen by the Administrator for the Bonus Period's performance evaluation under the terms of this Plan. This structure may include, without limitation, the Company, any Subsidiaries, any regions, branches, or other geographic locations, as well as any business lines or subsets thereof. (lawinsider, 2022) Strategic Management Setting policies, procedures, and goals in order to increase a company's or organization's competitiveness is the process of strategic management. Strategic management typically focuses on efficiently allocating personnel and assets to accomplish these objectives. (investopedia, 2022) Example of Strategic Management Think about a big business that wishes to increase its online sales rates. The business will create a strategy, convey it, implement it across the organization's numerous departments and units, integrate it with employee goals, and carry it out in accordance with the strategy. Ideally, an effective strategy will enable the business to accomplish its objectives through a single, well-coordinated approach. Tactical Management Choosing an appropriate course of action to carry out a strategic plan or target is the responsibility of tactical management. The collection of daily activities that support the execution of long-term strategy are thus included in tactical management. Risk management, frequent meetings, conflict resolution, and problem solving might all be part of it. (fourweekmba, 2022) Example of Tactical Management If company believe that TV advertising is one of the finest methods for reaching the target audience, the tactical strategy must carefully outline the particulars of the TV campaign. Choosing a suitable message, organizing the creation of the ad, determining which channels to air it on and when, and following up with potential customers who respond to the campaign are all steps in building this plan. Operational Management The management of business procedures to achieve the best level of productivity within an organization is known as operations management (OM). In order to increase an organization's profit, it is concerned with transforming resources like labor and materials into products and services as effectively as feasible. Teams in charge of operations management strive to produce the maximum net operational profit by balancing costs and revenues. (investopedia, 2022) Example of Operational Management There is a lot of operations management in the healthcare industry. The current healthcare system uses excessive amounts of pricey, technology, and emergency-based services. The high cost of care frequently goes unpaid because of those without insurance. An abundance of services in pricey settings places a burden on the government, those with health insurance, and healthcare organizations themselves. Types of decisions made in the Organization Making decisions is a responsibility of the manager. It may be necessary to make difficult decisions for the organization's overall welfare. There are three categories of business decisions: • Strategic decision: - Making decisions on strategy involves deciding what course of action the company should take to continue thriving and achieving its goals. Senior management of the company makes these choices. Their decisions are primarily based on how to improve organization value and environmental impact. • Tactical decision: - The application of strategic decisions at a local or functional level is what tactics are all about. Midlevel managers are responsible for making these judgments, and they must be strategic in nature. Most of the time, these choices are based on the targets or goals set by strategic managers in order to achieve those goals. However, tactical managers are able and free to create short-term plans to achieve the goal. • Operational decision: - The tactical decisions' implementation is the subject of operational decisions. These choices are typically regular ones created particularly to achieve tactical objectives. Strategic decision Tactical decision Operational decision long term medium term day-to-day complex less complex simple and routine made by senior managers made by middle managers made by junior managers E.g.: - E.g.: - E.g.: - • Ordering goods on a • Adding regular basis for the branches business. • Deciding on special new • offers for clients. Construct departmental budget. routine supply orders for the and firm. merchandise. • Placing a • Deciding consumer special offerings. on • Monitoring and checking the • Create and put into place • additional Verifying keeping and track of employee side of the working spaces for employee-side business process. departments business processes. Table 6 Comparison of operational, tactical, and strategic decisions Examples of Decisions to yard of Ale Figure 14 Examples of Decisions to yard of Ale Information Systems An information system is a comprehensive group of parts used to gather, store, and analyze data as well as to provide information, knowledge, and digital goods. Various organizational levels employ various IS to speed up the process. Type of Information System Figure 15 Type of Information System Organizations often have three levels: operational, middle, and top level. Users at each level have different information needs. To that goal, each level of an organization is supported by several information systems. Transaction Processing System (TPS) A database system that maintains transaction programs uses a transaction processing system (TPS) to assist users in processing data transactions. It keeps the acquisition of goods and services for a certain organization in check and in balance. It oversees organizing product distribution and inventories, controlling payments from payment accounts, and handling wages and sales. As a result, it is quite useful for tracking online transactions because it gives a brief window between the time a product is bought and when it is sold. (techslang, 2022) For instance, banks that offer loans demand that a person's employer have an MoU (memorandum of understanding) with the bank. The only thing the operational staff needs to do when a borrower whose employer has an MoU with the bank applies for a loan is to check the given paperwork. The documents for the loan application are processed if they satisfy the standards. The client is recommended to meet with tactical management staff to discuss the option of signing an MoU if they do not meet the standards. Examples of transaction processing systems include: • Point of Sale Systems – records daily sales • Payroll systems – processing employees’ salary, loans management, etc. • Stock Control systems – keeping track of inventory levels • Airline booking systems – flights booking management Management Information System (MIS) MIS is the process of recording, storing, and processing data to provide information that decision-makers may use to make daily decisions. It involves the use of information technology, people, and business processes. Management Information Systems is the full name of the acronym MIS. The goal of MIS is to gather data from many sources and generate insights that promote company expansion. (guru99.com, 2022) The tactical managers use the reports that the MIS system generates to monitor, regulate, and forecast future performance by routinely analyzing the data with algorithms that aggregate, compare, and summarize the findings. For instance, data from a point-of-sale system can be utilized to examine trends in the sales of both successful and unsuccessful products. Future inventory orders can be made using this information, increasing orders for products that are performing well and decreasing orders for underperforming products. Examples of management information systems include; • Sales management systems – they get input from the point-of-sale system • Budgeting systems – gives an overview of how much money is spent within the organization for the short and long terms. • Human resource management system – overall welfare of the employees, staff turnover, etc. Decision Support System (DSS) A decision support system (DSS) is a computer software that an organization or corporation uses to support decisions, judgements, and courses of action. A DSS sorts and examines enormous amounts of data, amassing thorough knowledge that may be applied to problemsolving and decision-making. (investopedia, 2022) The following are examples of the kind of data that a decision support application might collect and display: • Comparative sales data from one week to the next; • predicted income figures based on sales projections for new products; • The effects of various choices. An informational application, as opposed to an operational application, is a decision support system. Users of informational applications can make more educated decisions by receiving pertinent information from several data sources. Contrarily, operational applications document the specifics of business transactions, including the information needed for a business's decision-support requirements. Examples of decision support systems include; • Financial planning systems – it enables managers to evaluate alternative ways of achieving goals. The objective is to find the optimal way of achieving the goal. For example, the net profit for a business is calculated using the formula Total Sales less (Cost of Goods + Expenses). A financial planning system will enable senior executives to ask what if questions and adjust the values for total sales, the cost of goods, etc. to see the effect of the decision and on the net profit and find the most optimal way. • Bank loan management systems – it is used to verify the credit of the loan applicant and predict the likelihood of the loan being recovered. Executive Support System (ESS) Executive support systems (ESS) are tools used by senior managers to aid in decision- making. ESS support the organization's strategic level. They deal with non-routine judgments that call for discretion, analysis, and insight because there is no established process for coming up with a solution. (paginas, 2022) ESS are made to include information about outside factors, like as new tax regulations or rivals, but they also use consolidated data from internal MIS and DSS. Senior managers can view the data that is most important to them thanks to their filtering, compression, and tracking of vital data. For instance, the CEO of Leiner Health Products, the biggest private- label vitamin, and supplement producer in the US, has an ESS that gives him a real-time view of the company's financial performance as indicated by working capital, accounts receivable, accounts payable, cash flow, and inventory on his desktop. The most cutting-edge graphics software is used by ESS, which can display graphs and data from many sources. Senior executives frequently receive the information through a portal, which presents tailored, integrated business content from several sources using a Web interface. Instead, ESS offer a generalized computation and communications capability that may be used to solve a variety of problems as they arise. Even though many DSS are created to be extremely analytical, ESS tend to use analytical models less frequently. Transaction Management Decision Executive Processing Information Support System Support System (TPS) System (MIS) (DSS) System (ESS) Information Transaction Summary Low-volume data Aggregate Inputs events transaction data, or massive data: high-volume data, databases simple optimized models data external, for Internal analysis. Analytic models and data analysis tools Processing Sorting, Listing, Routine reports, Merging, Simple updating Low-level Interactive, models, Simulations, Analysis Graphics, Simulations, interactive analysis Information Detailed reports, Summary Outputs and Special reports, Projections Lists, exception reports decision analyses, responses to Summaries responses to queries queries User Operations Middle Professionals, Senior personnel, Managers Staff managers managers Supervisor Table 7 Difference between TPS , MIS ,DSS and ESS Compare of information systems in different levels of management related to yard of Ale Information system users can perform data gathering, storing, organizing, and distribution tasks that are advantageous for enterprises for a variety of reasons. Many businesses utilize information systems to manage resources and boost productivity. Some people use information systems to be successful in global markets. Based on this, the Yard of Ale uses these information systems at each of its three management levels. The decisions and tasks for these three sorts of management levels have already been discussed. The usage of information systems is possible for these judgments and actions. The tasks that information systems perform at each management level within the Yard of Ale organization are shown in the tables below. Organization Information System Management Level Level Operational Transactional Management processing Operational Process • system Level for each departmental (TPS) employee to create an employee {Features: • It is • track of so you may access it and not necessary. use it for commercial purposes. These systems respond Keep consumer information human intervention is perform their personal information. procedure; thus, file containing an automated • Enter the information and very quickly. } Tactical Management Management Information (MIS) Middle Level System • Providing background information variety of issues and on a { helping managers make Features: • Can serve as a medium for judgments. • recognize their and Provides can request data from systems at the operational limitations. • MIS, management Businesses can strengths Using employees in strategic communication • better a summary of the management level. • Create graphical and text-based reports by business analyzing } and condensing the operational level daily data. Strategic Decision Management System (DSS) Support Top Level • Decision-makers in the ale management yard { may need assistance with semiFeatures: structured and • cost control unstructured • Saves time problems. Individual • Improve and group assistance. efficiency • • Assistance with the Increases CEO's subsequent or organizational associated decisions. control } Table 8 Compare Information System and Organization Level in different level of Yard of Ale BI Platform Figure 16 BI Platform A business intelligence (BI) platform is a piece of software that aids in the collection, comprehension, and visualization of data for businesses. It is the basis of a company's business intelligence strategy, which outlines how the organization will use data to improve decisionmaking. (chartio, 2022) Purpose of BI Platform Modern business intelligence tools may make the data in your firm usable when properly integrated. Business intelligence's main goal has always been to use data more efficiently, but BI platforms greatly increase the efficiency of this process, creating a completely new relationship with data. Business intelligence tools let your firm manage and comprehend what is happening with those gigabytes of data, which solves this challenge. Data then has new significance by assisting us. • Understanding consumer behavior will help businesses create better products • better serve existing customers by getting to know them and their needs • operate a more effective firm by spotting possible problems early on. Key features of business intelligence functionality • Executive dashboards Business executives receive relevant, understandable real-time data from a customized business intelligence dashboard, which speeds up decision-making and reduces response times to both internal and external events. Executives require easy-to-understand KPIs and summary data delivered on a regular, scheduled basis through customizable dashboards. Why? Because customized BI dashboards make it possible for business users and executives to quickly and easily access the data that is relevant to them and base essential choices on it. More importantly, they can continuously monitor the performance of their business without having to dig through a mountain of information. • Location intelligence The capacity to map and visualize data in geographical representations is known as location intelligence. Customers' geographic whereabouts are tracked in real-time data streams, which can be a useful tool for organizations. BI users may better understand customer behavior patterns and trends with the use of location information, which will enable them to make more informed marketing and sales decisions. Organizations can learn fresh views on their business operations, such sales per area, by exploring and displaying data sets based on spatial components. • “What if” analysis Businesses can evaluate the possible outcomes of important business decisions before they are taken by using "what if" analysis. Users can create strategies to accomplish corporate goals and steer clear of the standard "hit and miss" strategy using the data that is already available. This facilitates accurate strategic planning by management. Future situations can be simulated using artificial intelligence (AI), and prospective repercussions of various actions can be evaluated. Businesses can use this kind of information to guide their operational and long-term planning decisions. Businesses can also use predictive analytics to evaluate consumer behavior and forecast future trends. • Interactive reports Users are assisted in turning data into knowledge by interactive reporting. In order to promote better decision-making, they enable users to better grasp the analysis contained in reports and the underlying data that reports are based on. The user needs to be able to o Investigate and examine reports o Perform a slice-and-dice. OLAP evaluation o Use analysis to illustrate data trends, such as moving averages and regression o To understand abnormalities in huge data sets, use time-series zooming to scan the data. o Set data alerts that draw attention to data exceptions using conditional formatting. • Meta data layer By removing the need for coding and SQL, a metadata layer simplifies reporting and enables users and report authors to view and access data in straightforward business terms. Users do not need to understand the intricacies of the underlying data or database; they only interact with data at the meta data level. Due to the ability to perform advanced analytics on the metadata layer rather than the individual data items, a business intelligence product that supports the metadata layer is much more powerful and effective than its rivals. • Ranking reports By choosing precise criteria, this feature enables users to generate reports that rank categories of data from several dimensions. Users may evaluate the best and worst performing areas of the organization using ranking reports. Users may, for instance, produce a report that lists the top 10 selling goods, geographic areas, or salespeople. One of the main causes of erroneous reports is human mistake. This is where ranking reports may help businesses automatically sort various data sets according to specific importance and give their end customers a quick and simple way to choose which data sets require greater focus. • Self-service data discovery The proper data must be available in order to make an informed business decision, and a BI solution should offer self-service features that let users quickly and simply access that data while also receiving a pertinent explanation and comparison to get started. To enhance data accessibility and use, BI solutions should also enable users to exchange data with various teams inside the organization. • Integration with other systems So that data can be easily shared and analyzed, a BI solution should be able to interact with other systems used by the company. The tracking of key performance indicators (KPIs) and other significant data metrics ought to be possible with this integration. Since there are numerous integration possibilities, the BI solution can be customized to meet the unique requirements of the business. • Cross-platform compatibility A significant component of BI solutions is the capability to quickly communicate data between various platforms, in addition to the requirement that a BI solution be interoperable with a variety of different platforms. This makes it simpler for firms to collaborate on projects and share data among various divisions. Justification For Key Features of Business functionalities for Yard of Ale For their successful business process, yard of ale should have the following critical elements on their bespoke BI platform. The yard of ale BI platform should have the following essential features: interactive data visualization (sales, income, employees, product materials, departments-based information), report generation, quicker data mining and viewing, security and data protection specifications, analytics (business and predictive), cloud-based solution, data recovery, integration with operational level systems in the departments, self-service data preparation and publish, share analysis content. Features for creating sales statements, purchase statements, and customer sales processes reports. Reports assist the user in turning information into knowledge. These reports can be used by users to examine data, make predictions, and improve business processes. For instance, yard of ale can boost productivity and identify problems if sales percent decline with the aid of last year's beer sales total. The analysis can be used to view and publish statistical data regarding beer product, monetary gains and losses, sales volume, management information, and other information. In the yard of ale, machine downtime can cost millions of dollars annually in lost revenue, repair costs, and lost human productivity. By incorporating predictive analytics into the BI platform, managers of manufacturing plants may monitor the operation and condition of equipment and anticipate breakdowns. Additionally, it can gather data on future product sales and demand as well as offer solutions. Yard of Ale's BI platform has a data visualization tool that uses pie charts, bar charts, line charts, and bubble charts. Statistics about personnel, beer sales, company quality, and other company-specific information can be displayed in the data visualization. Heat maps, flow maps, and other unique visual effects are examples of special charts. It's possible to make charts and graphs interactive. Reports can be visualized using text visualization. The Department of IT's user ID and password are required for users to use the BI platform. They can use techniques included into the BI platform to encrypt the crucially analyzed and generated financial reports. by introducing an alert message feature that notifies the user if any unwanted access occurs. The security will increase. Users may simply backup and retrieve their data from the BI platform in the event of a system hack, server failure, technical issue with the device, etc. if there is an alternate server for backup. Because of these BI platform features, Yard of Ale can overcome its business issues, empower its staff, and ensure that crucial tasks are carried out correctly and successfully. The capabilities offer yard of ale a seamless user experience and superior data-driven decisions. Activity 03 Business Intelligence Business intelligence (BI) is a technology-driven method for data analysis and information delivery that aids managers, employees, and executives in making wise business decisions. In order to make the analytics results available to business users for operational decision- making and strategic planning, organizations collect data from internal IT systems and external sources, prepare it for analysis, run queries against the data, and create data visualizations, BI dashboards, and reports. Better business decisions that help enterprises boost revenue, boost operational effectiveness, and gain a competitive edge over rival companies are the goal of BI projects. In order to accomplish that, BI combines analytics, reporting, and data management technologies with several different data management and analysis approaches. (techtarget, 2022) Example of BI • Lowe's Corp: - One of the first big-box retailers to use BI tools was Lowe's Corp, which runs the second-largest home improvement retail chain in the country. It has relied on BI technologies to streamline its supply chain, examine products to spot any fraud, and address issues with group shipping fees from its stores. • Coca-Cola Bottling Company: - The daily manual reporting procedures used by Coca-Cola Bottling had a drawback in that they limited access to real-time sales and operational data. But the business completely optimized the process and saved 260 hours a year by swapping out the manual procedure with an automated BI system (or more than six 40-hour work weeks). With only a few clicks, the team of the organization is now able to quickly monitor indicators like delivery operations, budget, and profitability. BI Tools and Technologies Business intelligence (BI) tools are categories of software applications that gather and analyze massive amounts of unstructured data from both internal and external systems, including books, journals, documents, health records, photos, files, emails, videos, and other business sources. Although less versatile than business analytics tools, BI tools offer a mechanism to gather data to primarily retrieve information through queries. To build reports, dashboards, and data visualizations, these technologies also assist in preparing data for analysis. (microsoft, 2022) 1. SAP Business Object Figure 17 SAP Business Object A business intelligence tool called SAP Business Objects provides in-depth reporting, analysis, and interactive data visualization. The platform places a lot of emphasis on areas like digital supply chain, ERP, and customer experience (CX) and CRM. The self-service, rolebased dashboards that this platform offers are particularly nice because they let users create their own dashboards and applications. SAP is a powerful program with a wealth of features that is designed for all jobs (IT, end users, and management). However, the product's complexity does increase the price, so be ready for that. (mopinion, 2022) 2. Datapine Figure 18 Data pine Even for non-technical people, Data pine’s all-in-one business intelligence platform simplifies the challenging process of data analytics. Data analysts and business users may both easily connect various data sources, do complex data analysis, develop interactive business dashboards, and produce useful business insights thanks to data pine’s solution, which employs a full self-service analytics strategy. (mopinion, 2022) 3. MicroStrategy Figure 19 MicroStrategy An enterprise business intelligence tool called MicroStrategy provides hyperintelligence, cloud solutions, and sophisticated (and quick) dashboarding and data analytics. Users may recognize new opportunities, spot trends, increase productivity, and more with this service. Whether the incoming data is via a spreadsheet, cloud-based service, or enterprise data program, users can connect to one or more sources. Anyone can access it from a PC or a mobile device. However, setup can be complicated and need a lot of application knowledge from a variety of parties. (mopinion, 2022) 4. SAS Business Intelligence Figure 20 SAS Business Intelligence Although powerful predictive analytics are SAS' most well-known product, it also offers a fantastic business intelligence platform. Users can use data and metrics with this wellestablished self-service platform, which was established back in the 1970s, to make decisions about their business. Users have several possibilities for customization when using their set of APIs, and SAS assures high-level data integration and sophisticated analytics & reporting. To provide you with extra contextual insights into your data, they also have a fantastic text analytics option. (mopinion, 2022) 5. Yellowfin BI Figure 21 Yellowfin BI Yellowfin BI is an analytics platform and business intelligence solution that integrates collaboration, machine learning, and visualization. Additionally, you can quickly sort through a large amount of data using simple filtering (such as checkboxes and radio buttons) and browse dashboards virtually anywhere thanks to the tool's adaptability in accessibility (mobile, webpage, etc.). The wonderful thing about this BI solution is that you can easily use a no code/low code development environment to upgrade dashboards and visualizations. (mopinion, 2022) 6. QlikSense Figure 22 QlikSense A complete data analytics platform and business intelligence tool, QlikSense is a Qlik product. QlikSense is always accessible and on any device. QlikSense is a very well-liked BI solution because its touchscreen-optimized user interface. It is even more appealing because it provides a unique associative analytics engine, advanced AI, and a high- performance cloud platform. This platform has a feature called Search & Conversational Analytics that makes it possible to ask queries and find new insights more quickly and easily using natural language. 7. Domo Figure 23 Domo Domo is a fully cloud-based business intelligence platform that combines data from various sources, including as databases, spreadsheets, and social media. Both small businesses and significant corporations use Domo. The platform provides visibility and analysis at the micro and macro levels (including predictive analysis powered with Mr. Roboto, their AI engine). Everything from cash balances to regional product sales rankings and estimations of the marketing return on investment (ROI) for each channel. The steep learning curve and the difficulty obtaining analysis for personal use from the cloud are Domo's only drawbacks. Compare tools and suggest tool and technologies BI software called data pine allows to integrate the data from many sources and analyze it using sophisticated capabilities (including predictive analytics and artificial intelligence). Both advanced users, such as data analysts, and regular business users can benefit from the software's functionality. However, the easy drag-and-drop interface offers a visually intuitive manner of entering the information and building potent charts and dashboards, just by applying effective visual analytics. The SQL mode allows analysts to create their own queries. Drag & drop interface that is simple, Utilizing simple predictive analytics, A dashboard with a lot of interactive features, Multiple choices for reporting ,Artificial intelligence-based smart insights and alerts There are some Features in Data pine. They do have mobile access, but you must download their app and personalize the mobile interface in order to access the dashboards directly. Data scientists, text analysts, data engineers, forecasting analysts, econometricians, and optimization modelers are just a few of the professionals SAS Business Intelligence caters to. According to most users on Capterra and G2crowd, the complexity of the product and what it delivers, the higher price range, and the limited customization choices, can all play a significant role in determining whether this business intelligence tool is the best option. Five key topics (visual data exploration and easy analytics, interactive reporting and dashboards, collaboration, and mobile apps), Data exploration supported by machine learning, Capabilities of text analytics, Dashboards and reports across devices, Arrangement with other programs There are some Features in SAS Business Intelligence. A business intelligence platform called SAP BusinessObjects is made for in-depth reporting, analysis, and data visualization. Comprehensive analysis functions are rarely usable without further user training, according to several reviewers. Additionally, there are comparably few feature updates and quite expensive expenditures for each individual module. An enterprise reporting system for BI, Role-based, self-service dashboards, Cross- company sharing, Relationship between SAP Warehouse and HANA, Syncing with Office There are some Features in SAP BusinessObjects. Hyperintelligence, federated analytics, and cloud solutions are the main focuses of MicroStrategy, a corporate business analytics software and mobility platform. Due to the numerous parties involved and the in-depth understanding of the application required, some users complain that the initial setup is complicated. The software is undoubtedly difficult to use in order to "get it up and running," they will require very competent people. The data is retrieved by hyperintelligence, Analytical federation, Deployment on the move, the incorporation of voice technology, Cloud computing These are some Features in MicroStrategy. This BI analytics solution has a variety of capabilities, including a mobile app that is compatible with both Android and iOS devices. It is a suite of products that includes dashboards, signals, stories, data discovery, and data prep. Some customers complained in their reviews that some crucial analysis features that are present in other BI platforms are not present here. Additionally, they mentioned performance issues while working with bigger data sets. five primary items (connect, transform, and understand company data: Yellowfin signals, stories, dashboards, data discovery, and data prep.), Three BI and analytics domains (enterprise analytics, embedded analytics, and analytical application builders), Using a smartphone, Yellowfin signals, Data stories that persuade, Clever work These are some Features in Yellowfin BI. Domo is a business intelligence platform that includes several systems, starting with data connectivity and ending with data extension through pre-built and custom apps from the Domo Appstore. Be ready to learn because Domo is not designed for beginners because the learning curve can be very high. However, training is available. Although their pricing structures are opaque, users may presume that they are the most expensive option on our list based on the information that is currently available online. Several built-in cloud connectors, ETL magic feature, Automatic recommendations for visualizations, as an AI engine, Mr. Roboto and Appstore Domo are some Features in Domo. Figure 24 Comparison for the above tools We are surrounded by enormous data, which is continually expanding. Businesses can benefit greatly from utilizing BI and business analytics systems thanks to their wide range of features. The handling of data will improve in consistency, dependability, flexibility, and predictability. We wanted to help clients decide among the best tools on the market, and we think that by carefully studying each product, consumers will be inspired to start researching business intelligence tools and choose the one that is best for the company or division. They provide us with a ton of performance speed and variety, and I must say that the program really exceeded our expectations. For marketers with limited time, this is a fantastic marketing BI solution. Perfect for keeping track of a project's development. The dashboards' interactivity is without a doubt the feature. As a result, I like choosing data pine in this scenario. Dashboard for the Engineering Department's tactical manager There are eight departments in Yard of Ale. Each department is supervised by middle-level (tactical) supervisors. Decision-making and management are facilitated by the usage of business intelligence. The emphasis of this paper is on the Engineering division. The engineering department's tactical management dashboard is depicted here. It features drilldown functionality, tables, filters, and data visualizations. Home Form Figure 25 Home Form This is the home form for Yard of Ale. Login Form Figure 26 Login Form This is Yard of Ale's login page. Here, we type our username and password in order to access the dashboard. Figure 27 Incorrect Username or Password in Login Form Here, we type our username and password correctly in order to access the dashboard. Otherwise view this page. Dashboard Figure 28 Dashboard The middle management of the engineering department utilizes the business information dashboard for the Yard of Ale. A high-level breakdown of the duties performed by the engineering department will be shown on this screen. This screen shows several visualizations. This search box allows us to look up additional departmental activity. The bell icon notifies people of events or highlights work that needs to be done. It facilitates sending and receiving messages between several departments. Side Bar shows access to additional departments. Machines displays the total amount of machinery we have this month. The number of spare parts utilized this month is displayed under Spare Parts. The number of employees present for this month is shown in the workers. Today's activity demonstrates what has recently been accomplished within Yard of Ale. Financial Report is the practice of recording and conveying financial performance over certain time periods, often on a quarterly or annual basis, is known as financial reporting. Financial reports are used by businesses to compile accounting data and present their current financial situation. The Profit report is according to generally accepted accounting principles, accounting profit is a company's entire revenue (GAAP). It comprises the outright costs of conducting business, such as depreciation, interest, and taxes, as well as operating expenses. Today Sales displays the customer's name, the item he purchased, the price, and its status. Top Selling Products is Visible The most popular items' names, prices, quantities sold, and sales revenue are displayed. Figure 29 Dashboard Admin Bar Admin bar is showing the Chief Engineer is the tactical manager of engineering department. He supports the management of the admin profile and dashboard and control the engineering department and logout. Machinery Report Figure 30 Machinery Report It shows this month Machines Working Hours and Repairing Hours in the departments. This Shows what department machines work heavily and what department machines Repair regularly. Employee Management Figure 31 Employee Management Employee management Shows count of employees working in each department and shows the employees working hours of each department. Figure 32 Water Purification Plant Employee Management For example hief Engineer clicks water purification plant working hours in Employee management side then shows this page and the page shows employees working Hours in water purification plant separately. Figure 33 Employee Detail For Example Chief engineer wants employee full details click employee name then shows this page Brew House Figure 34 Brew House Brewhouse's production during this year is represented by the quantity produced. Price of the raw materials is displaying the price fluctuations that occurred on various days when purchasing raw materials. Mill Figure 35 Mill Mill’s production during this year is represented by the quantity produced. Price of the raw materials is displaying the price fluctuations that occurred on various days when purchasing raw materials. Bottling Plant Figure 36 Bottling Plant Bottling Plant production during this year is represented by the quantity produced. Price of the raw materials is displaying the price fluctuations that occurred on various days when purchasing raw materials. Water Purification Plant Figure 37 Water Purification Plant Water filtration is demonstrated Every month, liters of water are cleansed. The raw material price shows the price swings that happened on different days when buying raw materials. The water used in the brewhouse is clear. Monthly water use for the brewhouse in liters. Waste Treatment Plant Figure 38 Waste Treatment Plant Water that has been purified is displayed Every month, liters of wastewater are transferred to a treatment facility. The raw material price shows the price swings that happened on different days when buying raw materials. Water utilized to treat sewage is displayed Monthly liters of water used for sewage treatment Factory Maintenance Figure 39 Factory Maintenance Production Level is showing the number of hours the machine was idle throughout the year. The Repairing Hours Shows what department machines Repair regularly. The raw material price shows the price swings that happened on different days when buying raw materials. Customization of the designed BI tool to ensure user-friendly and functional requirements As we modify the created BI system by including more significant and interactive elements, the BI tool will be more functional and user-friendly based on the functional and nonfunctional needs. The above-mentioned requirements are met by the developed BI system. To improve and guarantee the system's functionality and usability, additional features can also be added to the BI system. The designed BI system will have features that can be added later, such as the ability to generate reports with detailed information in csv, excel, or pdf format, a backup feature to recover private information if something untoward happens to the BI system, and integration with operational management systems to access operational data in the engineering department. There are numerous ways to backup sensitive data in a system, including employing cloud storage, an alternative server, or retaining created physical printed documents. The most common backup strategy is a cloud-based one. Users may access their data from anywhere at any time with the aid of cloud-based backup, which also helps to prevent data loss, cut down on system storage requirements, lower system development costs, and safeguard data. Many well-known cloud storage companies exist, including Google Drive, Back blaze, OneDrive, IDrive, Amazon Web Services (AWS), and others. With the use of this function, the user may be able to recover private information if the system is down or otherwise compromised by cybercrime. Users may be able to obtain operational level information from the operational systems in each sector, according to the integration of operational management system to access operational data in the department sectors. For instance, the Tactical manager of the engineering department can be able to verify and make decisions by integrating these details in the BI system if the bottling plant sector has a system to track how many bottles have been brought from the regular customers and how many new bottles have been brought from the supplier. Additionally, customers do not need to obtain daily reports and statements on productivity from system users at the operational level. The chief engineer can see and verify the details directly in the BI system. These are the specific characteristics and functionalities that can guarantee the BI system's usability and functionality with the tactical manager of the engineering department. By utilizing these functionalities, users will be able to do jobs and functions quickly and effectively. Critical Evaluation for yard of Ale with Functional and non-functional requirements The scenario's functional requirements and non-functional requirements were considered when designing the BI tool. The BI tool system was designed with the help of the Adobe XD tool. Each feature of the business intelligence tool is described and shown in a screenshot. According to his or her position within the engineering department's tasks and responsibilities, the tactical manager has access to the system. The tool has a login panel so that the system's user (the tactical manager of the engineering department) can use it whenever they want by entering their user ID and password. After a successful login, the dashboard will appear. There are numerous features built for the user in the dashboard panel depending on the scenario. They are overall amount of machinery we have this month is shown in Machines. Under Spare Parts, it shows how many spare parts were used this month. The workers section displays the total number of employees for this month. Today's activity serves as a reminder of recent accomplishments made within Yard of Ale. Financial reporting is the practice of documenting and communicating financial performance over specific time periods, sometimes on a quarterly or annual basis. Businesses compile accounting data and present their current financial condition in financial reports. According to generally accepted accounting principles, a company's total revenue is its accounting profit (GAAP). It includes both operating expenses and the direct costs of doing business, such as depreciation, interest, and taxes. The name of the consumer, the item he purchased, the price, and its status are all displayed by Today Sales. And Visible Top Selling Products The names, costs, quantities sold, and sales revenue of the most popular products are shown. Utilizing the logout option on each panel, the user can exit the system. Each feature has been created as a result to satisfy and meet the scenario's user and business requirements. This is a description and evaluation of the BI tool system as it is currently designed. The BI tool system is mostly dependent on the functionalities offered in the scenario. There are some elements that can be tailored into the BI system in the future to improve its usefulness and user-friendliness with a user and yard of ale corporation, in accordance with the current technical development in IT and addiction to new technologies and techniques. These traits are exceptional and have the power to alter how business is done in the modern world. The popularity of BI tools in corporate organizations is expected to increase in the future because to these advantages. Task 04 Contribution of business intelligent tools to effective decision The company's data shouldn't be the entire responsibility of any one department or superior. Business intelligence solutions promote a sense of cohesion and transparency across all departments, from marketing and sales to IT and HR. This ends informational bottlenecks that would otherwise hinder employees' progress or keep them in the dark. Eliminating data silos enables businesses to share their data with one another. But to do so requires being mindful of how the data is shown. It is easier said than done, especially for cross-team collaboration, to make sense of complex measurements and KPIs. Most contemporary business intelligence systems contain capabilities that make presenting and sharing reports a breeze. There are several data visualizations, chart formats, and integrated sharing options included (think: email, Slack and so on). Business intelligence solutions are also capable of spotting patterns and opportunities in marketing and sales, in addition to analyzing the company's data. Which elements, for instance, were responsible for their highest-earning month? What are their best-selling products and top-performing marketing channels? Which campaigns are behind the curve? Users feel more confident and can make better decisions when people are able to comprehend these tendencies. Additionally, certain machine learning-based business intelligence (BI) solutions may provide predictions and sales forecasts for businesses. BI solutions use four major strategies to assist the company in making good decisions, including interaction, data visualization, predictive analysis, and interconnection with other resources. The dashboard and difference report ought to work quite well together. For instance, if a person is viewing and evaluating the complete sales report, there should be some interactivity. In-depth analysis of the report and the ability to identify sales by area, by product, by time period, and other criteria will be made easier as a result. Data display accuracy is essential since it facilitates understanding of the data. Instead of using simply words or voice communication, a line graph might be used to explain monthly sales, for instance. In a manner like this, a pie chart may be the best method of displaying component- wise contributions. Correct visualization aids in data comprehension and helps business users reach wise conclusions. Organizations may effectively solve issues by making decisions based on data tracking and visualization. With the use of prior data and algorithms, some predictions can be made, including the likelihood that customers would return for repeat business, estimated revenue, anticipated region-specific sales, equipment failure, and more. Companies offer clear and efficient solutions with the use of the prediction analysis element in the BI tool. Upper management of the organization will make wise judgments that assist in the future based on those answers. The analyst can create accurate and efficient analysis processes that support effective decision-making by combining various resources. Efficiency in decision-making can assist organizations save time and money while identifying chances for business growth and dangers to the company's business operations. Organizations that have implemented BI and benefitted from it 1. Lotte.com: BI Boosts Business Revenue With 13 million customers, Lotte.com is the top online mall in Korea. Challenge: With more than 1 million visitors each day to the website, business management sought to know why customers leave their shopping carts empty. Solution: Customer experience analytics, the first online behavioral analysis system used in Korea, was introduced by the marketing planning team's assistant general manager. The manager made use of the data to modify the website, perform targeted marketing, and comprehend consumer behavior. Results: After a year, there was an increase in customer loyalty because to the new BI analytics program, and sales rose by $10 million. The modifications resulted from analyzing the reasons why shopping carts are abandoned—like a drawn-out checkout procedure and unanticipated delivery times—and resolving the issue. 2. BI Supports Decision Making Process, Baylis & Harding A big and independent reseller can purchase premium toiletries and gift packages from Baylis & Harding, a wholesale distributor. Challenge: To improve decisions and grow the business, the organization needed to give managers and executives more access to financial, customer, and sales data. Solution: Managers and executives produced standard and custom reports using business intelligence tools. Results: Business managers and executives now have immediate access to the information they need to take effective action. Without having to ask IT for a special report, they may construct customized dashboards with KPIs pertinent to their areas of concentration and communicate the objectives and performance information with their teams. 3. BI Accelerates Business Insights, according to Sabre Airline Solutions For airlines, hotels, and other businesses in the travel sector, Sabre Airline Solutions offers booking tools, revenue management, web and mobile itinerary tools, as well as other technology. Challenge: The pace of the travel sector is astonishingly quick. Additionally, Sabre's clients required cutting-edge solutions that could deliver real-time information on customer behavior and actions. Solution: In order to store its massive volumes of data, Sabre created an enterprise travel data warehouse (ETDW). The user-friendly environments of the Sabre executive dashboards offer near real-time information with a 360-degree picture of the business health, reservations, operational performance, and ticketing. Results: More revenue and higher customer satisfaction have been attained as a result of the scalable infrastructure, graphic user interface, data aggregation, and collaborative working capabilities. 4. Univision: BI Increases Market Spend Efficiency An American television network that broadcasts in Spanish for free is called Univision. It is the nation's biggest source of Spanish-language material. Challenge: Univision intended to consolidate and narrowly focus on targeted advertising campaigns. Solution: Programmatic TV is an automated and data-driven method for purchasing and delivering advertisements against television programming. It includes ads offered via the web, mobile devices, connected TVs, and set-top boxes as well as linear TV advertisements. The business may increase the effectiveness of its programmatic advertising by supplying BI with data from applications like Facebook, Google Analytics, and Adobe Analytics. Results: After applying business intelligence, Univision had a first-quarter yield increase of 80%. 5 . New York Shipping Exchange: BI Reduces IT Dependency A shipping technology business called New York Shipping Exchange (NYSHEX) is striving to make international shipping easier. Challenge: NYSHEX would manually extract data from its proprietary application and several cloud apps, then input it into Excel to make sense of overall company performance. Few people had access to the data in this time-consuming procedure, and the engineering team was responsible for fulfilling the majority of report requests. Solution: NYSHEX invested in BI, consolidated its data into one system, and provided access to everyone within the organization, enabling users without technical experience to delve further into analysis. Results: In 2019, the company more than tripled the volume of shipments it made between Asia and the United States thanks to business intelligence and other initiatives. 6. Stitch Fix: BI Connects Departments, Data and Processes Online personal styling services for apparel and accessories are offered by Stitch Fix. The business customizes clothing goods depending on size, price, and style using recommendation algorithms and data analytics. Challenge: The business wants to decrease returns, retain repeat clients, and cultivate wordof-mouth marketing through client referrals to friends and family. Solution: Stitch Fix gathers information in BI throughout the purchasing process, so the more a consumer purchases from Stitch Fix, the better the styling staff is able to understand their fashion preferences. To decipher the various personal style elements, the corporation engaged astrophysicists, a complex task that would be impossible without the robust analytics of BI. Results: The company, founded in 2011, reported a client base of 3.4 million in 2020 and revenues of $1.7 billion in the fiscal year 2020 using business intelligence to profile customers and their preferences. Implementation of BI that shares data-related worries and problems. • Analyzing information from several sources The top problem for 27.4% of responding organizations is reporting/analyzing across different systems or data sources, according to a Matillion survey. Any business, no matter how tiny, is probably gathering information about how things work. The problem is that this data is typically scattered throughout numerous systems and pieces of software. Data can be kept in databases, spreadsheets, CRMs, ERP systems, and other places. Finding the information that require when it is dispersed across several systems can be challenging. • Costly and difficult to justify BI's return on investment Budgets and resources are limited everywhere, but small enterprises are particularly at a disadvantage. Small and medium-sized firms have a lot of concerns about the expense of implementing BI (SMEs). SMEs are discouraged by the expensive costs of purchasing the necessary software. Additionally, a lack of resources makes it difficult and frustrating to recruit qualified individuals such as data scientists, IT infrastructure specialists, and consulting analysts. These barriers are further increased by concerns over the expensive infrastructure expenditures needed to implement BI software. In the past, costly enterprise BI systems required a lot of hardware. Along with raising the cost of deployment, setting up these data warehouses and processors required expensive IT staff resources. • The proper metrics aren't being used by businesses. Organizations measure financial KPIs rapidly, but they typically stop there. The fact that these indicators are typically measured at the end of the year or quarter and are based on a reactionary strategy despite their importance cannot be overlooked. Again, these are crucial to track and report on, but SMEs ought to keep a closer eye on them. Here is where a corporation can succeed with a well-thought-out BI approach. It's crucial to track performance and growth using several suitable KPIs. This information can be used to benchmark within or between departments and offices. The information can be used to contrast a company's performance with that of its rivals on the outside. • Lack of a BI strategy that is clearly outlined Despite having access to a lot of high-quality data, one of the most overlooked business intelligence difficulties facing today's entrepreneurs and company executives is the acute absence of strategy that underpins these insights. Even if this is better than "going with their gut," they are still winging it without a clear data- driven approach. To assist offer company data direction, fluidity, and value throughout the organization, users should create a strategic roadmap using potent BI dashboards that provide interactive data visualization. Any effective BI roadmap starts with an analysis of company current procedures, the identification of important information stakeholders, and concludes with the choice of the most appropriate technology. Legal Issues in BI • Licensing One of the most frequent legal problems that small businesses deal with is licensing. Make sure that adhere to the licensing criteria set forth by the local government. If they don't, they'll probably end up having to pay costs that they might have easily avoided. Depending on where business operate, the cost of the license may change, but it is still required everywhere in the nation. • Trademarks Another surprisingly frequent legal problem that small firms encounter is trademarks. Prior to naming or renaming the company or introducing any new products or services, make sure to conduct thorough study. There's always a risk that if business can think of a name, someone else has too, and it's entirely feasible that the other company already has the trademark. Even if it was an honest mistake, trademark infringement is not the kind of legal trouble that want to find oneself in. • Misclassification As far as the government is concerned, be sure they classify their personnel correctly. According to the Federal Department of Labor, "the misclassification of employees as independent contractors is one of the most critical problems facing affected workers, firms, and the entire economy." The Department of Labor takes this matter seriously, so before users designate someone as an independent contractor, read the DOL's standards and, if they 're still unclear, get in touch with the Nevada Department of Labor. • Ownership Agreement It is highly recommended that they have a contract if the company has multiple shareholders. When the company eventually separates or is sold, if there is no agreement in place, legal disputes may and probably will result. Even if present shareholders are getting along well, disputes can always arise, therefore it's better to leave no room for doubt as to who will receive what. A lawyer with knowledge in this area should create the agreement, or at the very least, supervise the process. • Time Conflicts Make sure company overtime policies are clear and that they give advance approval for all overtime. This will not only give us a useful financial control, but it may also keep them out of legal issues. • Litigation This is one problem that users have some control over. Avoid filing a case right away because doing so requires paying legal fees, which, as anyone can undoubtedly assume, can add up fast. It might be prudent to choose that route if users can negotiate a settlement of the disagreement without going to court. legal concerns with the secure use of business intelligence tools There may be some legal concerns with the business intelligence technologies that are employed for effective decision making. • Copyright problem The provision of this rule makes it very difficult to control the problem of piracy and piracy in the digital environment, even if it is one of the most fertile business environments for trading digital content on the internet. • Security of corporate information These days, everything is digital, including the tools, which are also software. So that the analyzed data can be used, the software should only be used by authorized users. Privacy and security are also legal issues due to how crucial they are and how necessary it is to keep them protected. Maintaining data privacy is important, and data protection requires a high level of security. There are numerous tools and methods accessible. The right way to use tools is for the benefit of the business. • Storage and Quality of Data Businesses are growing at an accelerated rate. Along with the tremendous rise of businesses and major corporate organizations, more data is being produced. Everyone is finding it difficult to store this enormous volume of data. For gathering and preserving vast quantities of organized and unstructured data in their original format, two of the most popular data storage choices are data lakes and data warehouses. A data lake or data warehouse runs into problems when attempting to mix unstructured and inconsistent data from several sources. Lack of data, inconsistent data, logical inconsistencies, and duplicate data all contribute to problems with data quality. • Maintain Data Security Protocols is a must. Be careful not to compromise data security to deliver reports or dashboards to end users. The truth is that security procedures can be easily exposed by a third-party tool (that isn't fully integrated into the app). I frame are an outdated technology that can expose users to clickjacking and phishing that is still used by many businesses’ intelligence tools. • Policy on Information Security In an enterprise, information security policies are often high-level regulations that cover a variety of security checks. The main information security policy of the company makes sure that all employees who use IT resources within the company or on its networks abide by the set rules and regulations. This paper has been provided for employees' signatures to confirm their reading (which is usually done with the signing of the AUP policy). The purpose of this policy is to inform staff members that there are standards for how to handle company data and IT resources. • Policy for Disaster Recovery A company's disaster recovery plan is often created as part of its larger business continuity strategy, with input from both the cybersecurity and IT teams. The CISO and the teams will respond to an event in accordance with the accident response policy. If the occurrence has a significant negative impact on business, the business continuity plan will be put into action. • Communication/Email Policy A company's email policy is a written document that formally outlines how employees can use the electronic communication tools the business has selected. seen This policy applies to chat systems, blogs, social networks, and email. This policy's primary objective is to educate staff on what constitutes appropriate and improper usage of company communication technologies. Evaluate the organizations could use business intelligence to extend their target market and increase their competitiveness. Businesses generate, gather, and store enormous amounts of data every day in the world humans live in. If data isn't saved for later use, the cost to the business increases. It's simple to lose track of all the data because data analysis takes a long time. However, the entire data analysis process is optimized and automated using BI. You can then make wiser business decisions as a result. Gaining better market intelligence The same BI software that is used to increase competition intelligence may also be used to gather market intelligence and analyze data more efficiently. This includes determining consumer insights, purchasing trends, keeping an eye on consumer behavior, and forecasting market trends. If all of this information is accessible from a single central location, businesses can be more responsive to changes in the market. Due to this, business owners can organize their manufacturing facility. They can reduce waste and increase the effectiveness of how their products are made. BI may enhance market intelligence in several ways if we know how to utilize it well. Successful Business Model It makes sense to concentrate more on making the business model more resilient and goaloriented when we have access to all the data, market insights, customer purchasing behavior statistics, and competition market strategy. BI facilitates the study of both internal and external business data for the organization. Integration of Data Most enterprises store data across numerous systems and in several different formats. Data analysis and reporting become challenging and time-consuming as a result. By adopting a business intelligence solution, they can lessen the complications associated with data that is locked in different programs and spreadsheets. BI solutions leverage real-time data to create a more comprehensive perspective of the business by integrating all the data in the organization's many formats, directly with the current software solution. The numbers don't lie. Complete business success is possible with a fully integrated BI solution. Overall ROI of our marketing strategies. Emails, AdWords advertising, social media tools, apps, and analytics are gradually displacing conventional marketing strategies. To determine the return on their marketing investments, small firms need BI. Business intelligence can produce analytical reports based on reports, data, and facts rather than conjecture or gut feeling. Reports can help us identify what is and isn't working for the business. So may get all the market knowledge that require from BI analytics to decide where to invest the money. Most significantly, BI tools may assist companies in identifying ineffective marketing tactics so that they can stop using them and change the marketing budget. Individualized Sales Plan Understanding the companies, they are aiming to work with is always more crucial for sales and marketing teams. As a salesperson, someone must familiarize themselves with the company's numerous facets before proposing it. Annual sales numbers, merger data, competitor information, trade policies, outsourcing partners, and other data. If the business is listed on a stock exchange, users can quickly find out all this data. They will need to rely on their own device if not. Smartphone Information Being able to access information while on the road has become essential for every organization today. Businesses won't be able to acquire a competitive advantage if they can't access realtime data from anywhere at any time. From either smartphone, tablet, or laptop, a fully integrated BI solution can give the firm the vital business data it needs to make quick, strategic business choices. Anyone can close a new transaction, salvage an underperforming job, or provide an existing customer improved service with real-time business data at their fingertips. Making Decisions Quickly and Saving Time Data from BI can aid in the expansion of the business. Businesses can swiftly extract facts from massive amounts of disorganized data when they have BI in place. With rapid access to business data, businesses may analyze internal data and make more effective business decisions. In order to make better use of the information, BI teams ensure that the organization receives real-time sophisticated business reports. Conclusion In the modern corporate environment, Yard of Ale collect and store massive amounts of data from a variety of sources. If data is not used properly, Yard of Ale will have to deal with the load and cost. Although it is technically conceivable to examine each piece of data to develop corporate strategy, doing so would be time-consuming and expensive. Using BI, the process can be automated in addition to being optimized. BI helped us to overcome the challenge of organizing our corporate data. Spend more effort gathering, managing, storing, and sharing data. Undoubtedly, a manager will suggest a solution to all the concerns. One thing is certain, though: no one solution can accommodate all our needs. Make a system that can accommodate all our corporate requirements. We believe in this system's integration. a computer system that can comprehend our needs. Establish a strong base for our business intelligence needs. In the Yard of Ale, BI technology is extremely helpful. They produce, monitor, and store it. Businesses are doing this for a reason, of course. Information is only helpful if we can break it down and increase business flow. Bags of files are created by Yard of Ale in partnership with its clients. Industry trends and purchase algorithms are included in these files. By gathering, organizing, and analyzing data, administrators can gain more knowledge about their clients, make more accurate predictions about the growth of their revenue, and minimize technological faults. Business information commonly takes the form of reports that are released weekly, quarterly, monthly, and annually. Current BI applications operate swiftly and indefinitely. In a matter of seconds, The Yard of Ale will be able to change its tactics in response to these discoveries. Reference • Guru99. 2022. What is Business Intelligence? BI Definition, Meaning & Example. [ONLINE] Available at: https://www.guru99.com/business-intelligence-definitionexample.html. [Accessed 01 June 2023]. • SearchCIO. 2022. What is Business Process? Definition from WhatIs.com. 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