IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 INDUSTRY REPORT Internet Publishing and Broadcasting in Australia Oct 2023 1 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 About IBISWorld IBISWorld specializes in industry research with coverage on thousands of global industries. Our comprehensive data and in-depth analysis help businesses of all types gain quick and actionable insights on industries around the world. Busy professionals can spend less time researching and preparing for meetings, and more time focused on making strategic business decisions. 2 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Table Of Contents 1. About............................................................................. 5 Highlights...................................................................33 Definition...................................................................... 5 Key Takeaways......................................................... 33 What’s Included......................................................... 5 Concentration...........................................................34 What’s Not Included................................................ 5 Barriers to Entry....................................................... 36 Companies................................................................... 6 Substitutes................................................................. 37 Related Industries......................................................6 Buyer & Supplier Power....................................... 38 2. Performance................................................................ 8 6. Companies.................................................................42 Highlights..................................................................... 8 Key Takeaways......................................................... 42 Key Takeaways............................................................8 Market Share............................................................ 42 Executive Summary...................................................9 Companies................................................................. 44 Performance Snapshot......................................... 10 7. External Environment............................................ 46 Volatility...................................................................... 16 Highlights...................................................................46 Outlook....................................................................... 18 Key Takeaways......................................................... 46 Life Cycle.................................................................... 19 External Drivers........................................................ 46 3. Products and Markets........................................... 21 Regulation & Policy............................................... 49 Highlights...................................................................21 Assistance.................................................................. 50 Key Takeaways......................................................... 21 8. Financial Benchmarks............................................ 52 Products and Services........................................... 22 Highlights...................................................................52 Major Markets.......................................................... 26 Key Takeaways......................................................... 52 4. Geographic Breakdown........................................ 29 Cost Structure...........................................................53 Key Takeaways......................................................... 29 Key Ratios.................................................................. 56 Business Locations..................................................30 9. Key Statistics............................................................. 58 5. Competitive Forces................................................ 33 Industry Data............................................................ 58 3 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 About A quick definition of the industry, its products and services, major companies and other key identifiers help you confirm you’re in the right place. 4 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 1. About https://my.ibisworld.com//au/en/industry/J5700/about ANZSIC 2006 5700 Definition Industry firms publish or broadcast content on the internet. Industry operators provide textual, audio and video content of general or specific interest. Firms do not provide traditional (non-internet) versions of the content they publish or broadcast. The industry excludes search engines, internet service providers or publishers of offline content. What’s Included Online video and audio broadcasting Online real estate advertising directories Online print publishing Job classifieds Automotive advertising directories Online map publishing Digital art publishing What’s Not Included Computer hardware Directories Home and garden magazines Other reproduction services and products CD duplication and replication services Other magazines and periodicals Computer peripherals, parts and accessories DVD duplication and replication services Blu-ray Disc duplication and replication services Games consoles Computer software Women's magazines 5 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Companies Netflix Nine Entertainment Co REA SEEK carsales.com Spotify Australia Thryv Related Industries Industries in the Same Sector Competitors: o Magazine and Directory Publishing in Australia Complementors: o Reproduction of Recorded Media in Australia o Computer and Software Retailing in Australia International Industries Internet Publishing and Broadcasting in the US Adult & Pornographic Websites in the US Internet Services in China Social Networking in China 6 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Performance Track historical, current and forwardlooking trends in revenue, profit and other performance indicators that make or break an industry. 7 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 2. Performance https://my.ibisworld.com//au/en/industry/J5700/performance Highlights Revenue Employees Businesses $5.7bn 7,273 1,495 2019-24 CAGR ↑ 3.9 % 2019-24 CAGR ↑ 3.0 % 2019-24 CAGR ↓ 0.5 % 2024-29 CAGR ↑ 1.8 % 2024-29 CAGR ↑ 1.8 % 2024-29 CAGR ↓ 2.1 % Profit Profit Margin $1.0bn 17.6% 2019-24 CAGR ↑ 2.2 % 2019-24 CAGR ↓ 1.5 pp Key Takeaways Internet subscriber numbers have been ramping up. As technology improves and becomes more accessible, more consumers will seek the industry’s product offerings, elevating revenue growth. Publishers’ and broadcasters’ prices are limited by strong competition within product segments. Competitive conditions have been encouraging consolidation, as less profitable companies are acquired or exit the industry. SVOD services are on track to approach market saturation, especially for media streaming. SVOD service providers will therefore introduce more advertising to bring in additional revenue. 8 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Executive Summary The Internet Publishing and Broadcasting industry has grown strongly. Climbing numbers of internet connections and broadband speeds have made internet publishing and broadcasting services more accessible to consumers, elevating demand. A rapid increase in consumer demand for SVOD services like Netflix has fuelled the industry's strong revenue growth, and these services represent a new product segment for the industry. Revenue is expected to increase at an annualised 3.9% to $5.7 billion over the five years through 2023-24. This trend includes a drop of 0.9% in the current year, as falling business confidence has discouraged some downstream firms from engaging in online advertising services. Demand for SVOD services surged during the COVID-19 pandemic as consumers spent more time at home. However, deteriorating economic conditions caused by the COVID-19 pandemic negatively affected other areas of the industry, like online classifieds, which are heavily influenced by business confidence. Volatile economic conditions have constrained revenue growth for online advertising services firms. Prices have also been limited by strong competition within some product segments. Foreign companies like Google and Facebook have also taken up more market share compared with domestic manufacturers, as these companies are dominant and have strong global reach. Continued demand growth for SVOD services is forecast to drive industry revenue growth. However, revenue growth from this segment is likely to slow as streaming-related segments approach market saturation. SVOD services will instead turn their attention to incorporating advertisements to bring in additional revenue. Technological advances, like faster broadband speeds and 5G mobile networks, are on track to make internet publishing and broadcasting services more accessible, further boosting demand and revenue. Despite improved technology, greater competition among publishers and broadcasters will likely limit the prices they can charge for their services, limiting revenue growth. Revenue is therefore forecast to climb at an annualised 1.8% to $6.2 billion over the five years through 2028-29. 9 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Performance Snapshot ↑ 2019-24 Revenue CAGR +3.9% Revenue: Revenue $5.7bn ’19-’24 ↑ 3.9 % ’24-’29 ↑ 1.8 % 2024 Revenue CAGR Revenue Volatility ↓ 0.9 % Moderate 10 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Employees: Employees Employees per Business Revenue per Employee 7,273 5 $782k ’19-’24 ↑ 3.0 % ’19-’24 ↑ 3.5 % ’19-’24 ↑ 0.8 % ’24-’29 ↑ 1.8 % ’24-’29 ↑ 4.0 % ’24-’29 ↓ 0.0 % 11 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Businesses: Businesses Employees per Business Revenue per Business 1,495 5 $3.8m ’19-’24 ↓ 0.5 % ’19-’24 ↑ 3.5 % ’19-’24 ↑ 4.4 % ’24-’29 ↓ 2.1 % ’24-’29 ↑ 4.0 % ’24-’29 ↑ 4.0 % 12 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Profit: Total Profit Profit Margin Profit per Business $1.0bn 17.6% $669.5k ’19-’24 ’19-’24 ’19-’24 ↑ 2.2 % ↓ 1.5 pp ↑ 2.7 % 13 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Performance Snapshot What's driving current industry performance? Internet uptake has fuelled industry growth Consumers have been accessing more everyday services using the internet. Higher internet subscriber numbers have fuelled revenue growth. Smartphone and tablet use has ramped up and made internet publishing and broadcasting services more accessible to consumers. Internet publishers and broadcasters have been able to gain a larger audience for advertisements, especially classifieds, compared with physical competitors like newspapers. Refined search functions have been drawing consumers and businesses towards online advertising websites. Online news outlets can also provide more timely services because of their lack of reliance on physical printing. Falling business confidence has cut advertisers' spending, dampening profit margins. Competitive conditions have cut into participation Strong competition within some product segments limits internet publishers' and broadcasters' prices. Deteriorating economic conditions dampened demand. For example, companies that generate revenue from displaying advertisements, like online-only news websites, have lost market share to more popular foreign companies like Google and Facebook. Strong competition has encouraged consolidation, as smaller companies become less viable and are acquired or forced to exit the industry. This trend has dampened enterprise and establishment numbers. As technology advances, wage costs have climbed as companies seek skilled staff. Publishers and broadcasters need staff skilled in data analytics and cybersecurity measures for marketing and data protection. SVOD services have become increasingly popular SVOD services have amplified their performance by incorporating new technological advancements. For example, Netflix uses artificial intelligence to personalise the image icons for movies and television shows. Netflix and Stan have focused on building their subscription bases. Netflix has cracked down on password sharing outside households, generating more subscriptions – and therefore revenue – for the company. As 5G mobile networks are rolled out, improved internet speeds are causing more consumers to adopt subscription services, particularly for streaming media. This product segment has been the 14 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 most successful, particularly in the wake of greater demand for online entertainment after the COVID-19 outbreak. 15 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Volatility What influences industry volatility? SVOD services' popularity have fuelled industry growth The number of internet subscribers has been steadily mounting. The NBN network's rollout, and the current rollout of 5G networks, have introduced online services that are faster and more reliable. These changes have given internet publishing and broadcasting companies more room to grow, elevating revenue. As the internet has become more ubiquitous, SVOD services have rapidly become more popular. Netflix and other streaming companies have provided convenient and fast access to entertainment, elevating revenue and fuelling volatility. Changing demand conditions have limited revenue growth for certain product segments The COVID-19 outbreak notably influenced the industry's performance. As many consumers sought entertainment during pandemic-related lockdowns, demand for streaming services and online content spiked. While the consumer market has fuelled demand for SVOD services, other product segments have struggled to keep up with changing conditions. Volatile business confidence has dampened business spending on website advertisements, dampening overall industry revenue growth. 16 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 How do successful businesses overcome volatility? Secure a highly skilled workforce Internet publishing and broadcasting firms require staff skilled in data input, delivery and site maintenance to ensure that content is always accessible and functioning. 17 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Outlook What's driving the industry outlook? Technological improvements are set to encourage continued growth Mobile communications density and internet subscriber numbers are on track to climb in the coming years. 5G networks will continue to roll out, improving mobile internet speeds to encourage more consumers to consume film and television content via the internet. Even though SVOD services will continue to be successful, revenue growth will likely slow as streaming-related segments approach market saturation. Social media platforms will pose as new sources of competition, as they enable employers and private sellers to advertise jobs and products to broad audiences. This trend may cut into performance for online classifieds providers, contributing to slow revenue growth. Intensifying competition will likely fuel consolidation Enterprise and establishment numbers will keep falling over the next few years. Major publishers and broadcasters benefit from their market share and established presence in the market, meaning that new entrants will lack a unique value proposition and are unlikely to be successful. Medium-sized internet publishing and broadcasting firms will likely engage in merger and acquisition activity as they seek to remain competitive by establishing greater economies of scale, further dampening overall participation. Employment growth is on track to slow, as companies focus on employing staff skilled in data analytics, cybersecurity and software development instead of expanding their overall workforce. New services are on track to provide opportunities for wider profit margins After their initial establishment periods lapse, SVOD services will increasingly incorporate advertisements in their services to boost profit margins. New media-intensive sources are likely to emerge in the coming years, with established online classifieds and news websites contributing less to revenue growth. Improved mobile technology and internet connection speeds will fuel growth in mobile applications that use geolocation for more tailored advertising, benefiting profitability. Advancements in IT infrastructure will give existing internet publishers and broadcasters new growth opportunities, as internet services become faster, cheaper and more accessible for consumers. 18 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Life Cycle Why is the industry growing? Contribution to GDP The industry's contribution to the economy is climbing at a faster rate than overall GDP growth. Mounting internet subscriber numbers and faster technological capabilities are fuelling revenue growth, especially for streaming services. Market Saturation Internet publishing and broadcasting services are dominant compared with traditional media, like newspapers and job classifieds. Companies now provide much of these services online. However, consumers may opt for the services of foreign operators like YouTube instead of Australian-owned services. Innovation Internet publishing and broadcasting firms have taken up data analytics to improve the efficiency of their marketing and advertising campaigns. Some companies have also implemented augmented reality (AR) technology to allow digital tours, as observed on realestate.com.au. Consolidation Consolidation activity tends to vary depending on the segment. Some product segments are dominated by individual companies like SEEK Limited and Carsales.com, encouraging consolidation as smaller firms are less viable. Consolidation activity has been ramping up over the long term. Technology and Systems Greater data storage and hosting capabilities have made online publishing and broadcasting services more powerful. The ability to store large amounts of data has fuelled rapid growth, and faster internet speeds have enabled providers to introduce more sophisticated services. 19 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Products and Markets Find out what the industry offers, where trade is most concentrated and which markets are buying and why. 20 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 3. Products and Markets https://my.ibisworld.com//au/en/industry/J5700/products-and-markets Highlights Largest Market $2.4bn Product Innovation Moderate Online video and audio broadcasting Key Takeaways Growth in the online video and broadcasting segment has outstripped that of other products. SVOD and music streaming services have rapidly become more popular, as greater broadband penetration has made them more accessible. The consumer market is the largest for internet publishers and broadcasters. Climbing disposable incomes have been encouraging people to spend more on entertainment and online print publishing services. Falling confidence has dampened demand from businesses. Businesses largely use internet publishing and broadcasting services to advertise jobs and print informational text. 21 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Products and Services How are the industry’s products and services performing? Online video and audio broadcasting makes up a growing share of revenue Online video and audio broadcasting, which includes SVOD and music streaming services, has rapidly expanded in popularity. Greater broadband penetration has made these services more accessible to consumers. SVOD services like Netflix and Stan have fuelled much of the industry's revenue growth. However, many service offerings in the category are operated from outside of Australia, including YouTube and most podcasts. Other streaming media providers in Australia tend to be dual operators that integrate these services with their traditional operations. For example, radio stations release podcasts of popular shows, while television broadcasters provide already aired content through their own streaming platforms. 22 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Broadcasting segment expansion has dulled revenue from online real estate advertising directories Real estate advertising directories include REA Group Ltd, which operates realestate.com.au – a popular online property portal. Domain Holdings Australia Limited, which is majority-owned by Nine Entertainment Co Holdings Limited, is REA Group's major competitor. Advertising real estate online is more convenient than in newspapers, as listings can offer more detail and are easier to navigate. As realestate.com.au has the largest online audience, agents tend to list properties there to maximise their reach. However, REA Group's climbing advertising rates have sparked complaints. Stronger growth in the online video and audio broadcasting segment has dampened real estate advertising directories' revenue share. Online print publishers have struggled to implement successful subscription models Online print publishing includes publishing news, magazines, encyclopedias and books online. Online print publishers have struggled to generate revenue and create profitable business models. Many online publishers, especially news websites, generate revenue from online advertising and offer their content to consumers free of charge. Strong competition has made it difficult for some publishers to generate subscription revenue via paywalls. While more consumers are demonstrating a willingness to pay for online print content, weak growth in discretionary income has caused the segment to lag behind other products and services. Online print publishing's share of revenue has been falling as a result. Other online advertising directories have experienced relatively weak growth Job classifieds and automotive advertising directories are the two largest sources of revenue in the other online advertising directories segment. Seek Limited and Carsales.com Limited dominate the job classifieds and car advertising directories, respectively. Online advertising directories have improved traditional classifieds by adding refined search functions. These functions enable consumers to browse listings more efficiently. While SEEK has expanded its market share, international search engines like Google provide other directory services. The segment has fallen as a share of revenue because of comparatively greater growth for other products, especially online video and audio broadcasting. International dominance and stock photos' prevalence have cut into revenue from other internet publishing Other internet publishing includes online map publishing and digital art publishing. 23 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 As Google Maps dominates the online map publishing market in Australia, domestic alternatives tend not to attract much attention. The most prominent of these alternatives is Whereis, owned by Telstra. Digital art publishing involves creating art for exclusive use on the web, which is most commonly used for advertising. The use of in-house graphic design services and stock photos' popularity have dampened demand for these services. The segment's revenue share has fallen, largely because of the dominance of services offered by international companies because of non-Australian companies' dominance. 24 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 What products or services do successful businesses offer? Produce premium goods and/or services Firms that publish or broadcast on the internet need to provide a premium value proposition in terms of type, quality, timeliness and cost effectiveness to clients. Protect intellectual property and copyright output Internet publishing and broadcasting companies relying on subscription revenue must protect their intellectual property to ensure that customers cannot access their content for free elsewhere. What are innovations in industry products and services? Providers have used data to improve and target their service offerings Big data techniques have become more sophisticated, enabling internet publishing and broadcasting service providers to gather large volumes of data. Providers have been using big data techniques to adapt their marketing techniques. For example, providers can tailor their service offerings based on market usage. Data analytics and other AI tools have enabled providers to streamline service delivery and present users with personalised content. Some companies have adopted virtual and augmented reality technologies Internet publishing and broadcasting firms have taken up virtual reality (VR) and augmented reality (AR) technologies for their operations. Real estate advertising directories, like realestate.com.au, have implemented AR to enhance property listings. For example, these technologies enable digital tours for potential buyers' and renters' convenience. 25 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Major Markets What’s influencing demand from the industry’s markets? Smartphone and internet uptake is fuelling expansion in the consumer market Consumers are internet publishing and broadcasting services providers' largest market, largely because of the popularity of online entertainment offerings like SVOD and music streaming services. Rising smartphone use and more internet connections have expanded the market segment. Consumers can easily and quickly access internet services on their smartphones, encouraging them to spend money on entertainment services and online print publishing. Climbing disposable incomes have encouraged consumers to spend more on discretionary items like entertainment and streaming services, supporting market growth. The COVID-19 pandemic accelerated the market's expansion, since consumers turned to online broadcasting content during lockdowns. 26 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 The product dealers market has expanded because of higher internet subscriber numbers Product dealers rely heavily on selling their products through online classifieds websites. Real estate agents, car dealers and professional eBay sellers use websites to advertise their products, particularly since most consumers research large purchases using the internet. The product dealers market has been expanding because of climbing internet subscriber numbers and greater demand from online advertising. Weak business confidence has shrunk businesses' revenue share Businesses use internet publishing and broadcasting services for a range of purposes, but strongly focus on directory advertising for job recruitment and text print for informational purposes. Firms use online map publishing to advertise their services, generating demand among the market. Falling business confidence and volatile economic conditions have limited business spending, causing the market's share of revenue to contract. A preference for free classifieds services has shrunk demand from private sellers Private sellers provide a source of revenue for online directory advertising. The segment includes sellers that use classifieds services infrequently, meaning that the market accounts for a comparatively small share of demand. Consumers have been increasingly turning to free classifieds services, like Gumtree and Facebook Marketplace, to sell items. This trend has caused private sellers to account for a smaller share of revenue. 27 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Geographic Breakdown Discover where business activity is most concentrated in this industry and what’s driving these trends. 28 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 4. Geographic Breakdown https://my.ibisworld.com//au/en/industry/J5700/geographic-breakdown Key Takeaways Sydney and Melbourne are home to most of Australia’s key internet publishers and broadcasters. These cities have strong labour markets and large populations, meaning that demand is strong. Firms’ concentration tends to follow Australia’s population spread. There is usually little need for companies to establish more than one location, since the internet’s scope means that one establishment can theoretically service a limitless geographic area. 29 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Business Locations LGA Establishments Population % % NSW 39.8 32.6 VIC 26.2 24.8 QLD 18.3 20.0 WA 7.5 10.1 SA 4.8 7.5 ACT 1.6 1.6 TAS 1.6 2.3 NT 0.2 1.0 30 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Where are industry businesses located? New South Wales and Victoria host most service providers The distribution of internet publishing and broadcasting firms tends to follow that of Australia's population. Most internet publishing companies base their operations in locations with strong ICT labour markets and that are close to their target downstream markets. Most providers are located in New South Wales and Victoria, since these states account for the greatest shares of the population and attract significant economic activity. Melbourne and Sydney have large populations and strong labour markets and office infrastructure, and are home to other businesses and clients. States like Western Australia are underrepresented in the industry The concentration of economic activity in Sydney and Melbourne means that other states and territories are underrepresented in the industry compared with their shares of the national population. Since the industry relies heavily on the internet, activity does not necessarily require multiple establishments – one establishment can theoretically service a limitless geographic area, diminishing the need for companies to set up multiple locations. Major corporations are well established in Australia's commercial centres, meaning that the industry's geographic spread tends to remain relatively static. 31 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Competitive Forces Uncover challenges and benefits in the operating environment, digging into market share, buyer and supplier power and key success factors for operators. 32 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 5. Competitive Forces https://my.ibisworld.com//au/en/industry/J5700/competitive-forces Highlights Concentration Competition Barriers to Entry High ↓ High ↓ Low Substitutes Buyer Power Supplier Power Moderate Moderate ↑ Low ↑ Decreasing ↑ Decreasing Steady ↑ Increasing Steady Key Takeaways Internet publishers and broadcast tend to compete on the relevance of content and material published. Ease of access is also a key factor, as is the cost for customers to access content. The industry is outperforming traditional media, like newspapers and physical publications. The internet and classifieds platforms make it easier for customers to view up-to-date material compared with physical media. 33 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Concentration High What impacts the industry’s market share concentration? The industry's four largest companies account for most of its revenue The Internet Publishing and Broadcasting industry displays high market share concentration – its four largest companies account for almost 90% of industry revenue. Most consumers tend to visit the most popular advertising websites, which feature the most advertisements and are the most convenient to use. Advertising websites that generate the most traffic naturally attract the most businesses seeking to sell products, and can therefore charge higher fees. This cycle continues across different segments, like job and car advertisements, wherein one player – SEEK and Carsales.com, respectively – becomes dominant. SVOD services' growth has fuelled rising concentration While the industry has low barriers to entry, its market share concentration has been climbing. 34 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 SVOD services like Netflix have been fuelling greater concentration. Greater consolidation activity in the media sector has also encouraged this trend. Intensifying competition among SVOD and online classifieds listing services will likely encourage further lifts in the industry's market share concentration. How do successful businesses handle concentration? Protect intellectual property and copyright output Internet publishing and broadcasting companies relying on subscription revenue must protect their intellectual property to ensure that customers cannot access their content for free elsewhere. 35 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Barriers to Entry Low Increasing What challenges do potential industry entrants face? Legal It is difficult to regulate online content, meaning that worldwide regulation has lagged behind technological developments. Providers must adhere to content restriction and copyright laws, which the ACMA enforces. Start-Up Costs Potential industry entrants face significant initial capital expenditure on high-quality IT equipment. Leasing or hiring equipment can lower initial costs. Differentiation Internet publishing and broadcasting companies mainly contribute based on their content and material's relevance. Accessibility also influences how competitive firms are among their target markets. Labour Intensity Capital and labour intensity vary depending on the company's size. Firms need skilled staff like marketing professionals and web designers, as well as software engineers to ensure that cybersecurity measures are implemented to protect company and user data. How can potential entrants overcome barriers to entry? Protect intellectual property and copyright output Internet publishing and broadcasting companies relying on subscription revenue must protect their intellectual property to ensure that customers cannot access their content for free elsewhere. 36 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Substitutes Moderate Decreasing What are substitutes for industry services? Traditional media The Internet Publishing and Broadcasting industry is outperforming most traditional media competitors, particularly newspapers, as consumers are increasingly using the internet. Information that consumers used to rear newspapers for – like advertising directories and classifieds – are now provided by companies like REA Group Ltd, SEEK Limited and Carsales.com Limited. Foreign-based companies Foreign-based firms like YouTube pose as competitors for online video and audio streaming services. Some foreign-based companies, like US-based Netflix, have now established operations in Australia rather than providing competition. Local streaming services contend with internet piracy; consumers obtain media files for television shows and films from websites that infringe on copyright, thereby bypassing the industry's services. Companies have been cracking down more on piracy and password sharing, which has dampened the frequency of internet piracy. 37 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Buyer & Supplier Power 38 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 What power do buyers and suppliers have over the industry? Buyers: markets vary in a growing industry Moderate Steady Key buyers of internet publishing and broadcasting services include automotive dealers, real estate agents, financial services firms and consumers. Buyers' negotiating power can vary depending on the product segment. For example, since realestate.com.au dominates in terms of real estate advertising, agents must advertise via this platform to have the best chance of leasing or selling a property. Meanwhile, consumers can choose from several streaming services based on price and entertainment offerings, which increases their negotiating power. Suppliers: switching costs are low Low Steady Suppliers for internet publishing and broadcasting companies include computer and IT equipment providers, telecommunications firms and software retailers. If suppliers' prices grow or industry firms are dissatisfied with their services, it is relatively easy for them to switch to another supplier. This factor keeps suppliers' bargaining power relatively low. Companies that supply specialised software or equipment may have more negotiating power with industry providers. 39 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 How do successful businesses manage buyer & supplier power? Ensure products are consumer friendly Internet publishing and broadcasting companies that provide a well-designed and functional service are more likely to be popular with consumers and clients. Produce premium goods and/or services Firms that publish or broadcast on the internet need to provide a premium value proposition in terms of type, quality, timeliness and cost effectiveness to clients. Protect intellectual property and copyright output Internet publishing and broadcasting companies relying on subscription revenue must protect their intellectual property to ensure that customers cannot access their content for free elsewhere. 40 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Companies Find out which companies hold the most market share and how revenue, profit and market share have shifted over time for these leaders. 41 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 6. Companies https://my.ibisworld.com//au/en/industry/J5700/companies Key Takeaways Netflix Australia Pty Ltd has made efforts to prevent password sharing, which has elevated subscriber numbers. The company has also engaged in mergers in acquisitions; for example, it acquired Australian animation studio Animal Logic in 2022. Nine Entertainment own Stan, Netflix’s main competitor. In 2020, Stan made an unsuccessful bid for the rights to WarnerMedia content, as Foxtel instead extended its existing agreement for the content. REA Group re-launched its platform property.com.au in 2022. The company also now fully owns the fintech company CampaignAgent, as of July 2023. Market Share 42 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Chart displays current year only in the PDF version of this report. You can view and download chart for all other years associated with this industry on my.ibisworld.com. 43 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Companies Company Market Share (%) Revenue ($m) Profit ($m) Profit Margin (%) 2024 2024 2024 2024 Netflix 30.1 1,713.6 N/A N/A Nine Entertainment Co 23.0 1,306.6 N/A N/A REA 20.9 1,188.8 N/A N/A SEEK 15.6 888.6 N/A N/A carsales.com 5.9 338.0 N/A N/A Spotify Australia 5.0 284.3 N/A N/A Thryv 2.0 113.7 N/A N/A You can view and download company details on my.ibisworld.com. 44 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 External Environment Understand the demographic, economic and regulatory factors positively and negatively affecting the industry. 45 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 7. External Environment https://my.ibisworld.com//au/en/industry/J5700/external-environment Highlights Regulation & Policy Assistance ↑ Low ↓ Low ↓ Increasing ↑ Increasing Key Takeaways Internet publishers and broadcasters must adhere to content restriction guidelines. The ACMA enforces these restrictions, which apply to violent, criminal or pornographic content. Defamation laws apply to the industry. While copyright laws are difficult to enforce, the Federal Government amended the Copyright Act 1968 to make digital piracy more difficult. External Drivers What demographic and macroeconomic factors impact the industry? Demand for internet publishing and broadcasting activities relies heavily on overall internet penetration. As more people gain access to the internet, the potential market for internet publishing and broadcasting services climbs. The number of internet connections is expected to rise by 3.1% in 2023-24 as 5G mobile networks continue to rollout, presenting an opportunity for industry expansion. 46 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Businesses represent a key source of industry revenue. Business confidence reflects a company's willingness to spend money on activities that assist growth, like internet advertising. However, many businesses reduce their advertising budgets or postpone hiring new staff when confidence is low or negative, which can threaten internet publishing and broadcasting services providers. Business confidence is expected to climb by 3.5 index points in 2023-24. Real household discretionary income reflects consumers’ ability to buy non-essential goods and services. While many information and media services can be accessed online for free, some consumers are willing to pay a premium to access exclusive or higher quality services. Directory listings, news sources and online media draw a proportion of their revenue from subscriptions. Real household discretionary income is anticipated to fall by 0.1% in 2023-24. 47 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Mobile telecommunications density represents the proportion of mobile and wireless phone and data services used by Australians. Consumers are more likely to access internet publishing and broadcasting services as mobile telecommunications density escalates, boosting revenue for service providers. Mobile telecommunications density is expected to contract by 0.6% in 2023-24. 48 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Regulation & Policy Low Increasing What regulations impact the industry? Content restriction Regulation for internet publishing and broadcasting tends to centre on content restriction. The ACMA is the main body responsible for enforcing content restriction laws and restricts prohibited content from being published. Restrictions apply to excessively violent, criminal or pornographic content, or anything that could advocate terrorism. The ACMA can also issue take-down notices to providers that publish prohibited content or link to websites that feature such content. Defamation and copyright laws Internet publishing and broadcasting firms that allow users to comment on message boards, chat rooms and other discussion forums must ensure that posted content is not defamatory or discriminatory, or potentially incite violence. While copyright infringements are also regulated, they are difficult to enforce. In 2018, the Federal Government amended the Copyright Act 1968 to make it more difficult for Australians to engage in digital piracy. Modern Slavery Act 2018 The act minimally affects the industry. Most companies operate primarily in Australia, which is considered to have a low risk of modern slavery. However, the industry heavily depends on computer equipment, and some reports have linked equipment manufactured and imported from countries in the Asia-Pacific region with incidents of modern slavery. Companies must therefore take preventative measures to ensure modern slavery is not present in their supply chains. 49 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Assistance Low Increasing What assistance is available to this industry? Public support doesn't apply to the industry The Internet Publishing and Broadcasting industry doesn't receive any public assistance. Private support doesn't apply to the industry The Internet Publishing and Broadcasting industry doesn't receive any private assistance. 50 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Financial Benchmarks Understand average costs for industry operators and compare financial data against key ratios and financial benchmarks broken down by business size. 51 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 8. Financial Benchmarks https://my.ibisworld.com//au/en/industry/J5700/financial-benchmarks Highlights Profit Margin Average Wage Largest Cost 17.6 % $97,621 Purchases ↑ Higher than sector ↑ Higher than sector 24.4% of Revenue Key Takeaways Business confidence has taken a hit because of volatile economic conditions. Fluctuating confidence has dampened demand from businesses, which has ultimately cut into industry profit margins. Internet publishers and broadcasters have lifted their spending on advertising and marketing. More efficient and extensive marketing campaigns enable companies to attract more customers to their services and platforms. 52 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Cost Structure Chart displays current year only in the PDF version of this report. You can view and download chart for all other years associated with this industry on my.ibisworld.com. What trends impact industry costs? Wages have fallen as companies improve their economies of scale Labour is a key expense in the Internet Publishing and Broadcasting industry, since these companies require a highly skilled workforce. Small-scale companies find it more difficult to control labour costs, and firms can only reduce labour expenses by working longer hours and charging higher prices. Companies have sought to employ part-time workers or outsource certain activities to reduce labour expenses. Expanding economies of scale among the largest companies in the industry have reduced wages to an estimated 12.5% of revenue, despite mounting employment numbers. 53 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Purchase costs have been mounting for the industry Internet publishing and broadcasting companies need to purchase copyrighted materials like videos, music and photos. Purchase costs vary depending on a firm's operations, but can include traffic acquisition costs and SEO initiatives to boost a website's popularity. Other purchase costs include other items and consumables required to maintain operations, like office supplies. Purchase costs have climbed to an estimated 24.4% of revenue because of the growing presence of streaming services, like Netflix, Stan and Spotify. Other costs have climbed because of higher investment in marketing and advertising Strong competition among publishing and broadcasting firms has caused them to lift marketing and advertising budgets to boost brand recognition and attract customers. Greater marketing and advertising expenditure has expanded other costs to an estimated 36.9% of revenue. Lower business spending has cut into profit margins More competitive conditions have been exacerbating price competition and constraining the prices that consumers pay for services, especially among companies in the online media space. Volatile economic conditions have limited business and consumer spending. Falling business confidence have placed pressure on profit margins, causing them to contract to an estimated 17.6% of revenue. Firms that provide SVOD services have invested in marketing and technology to establish their businesses, with many recording low profit margins or losses during the initial establishment period. 54 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 55 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Key Ratios Year Revenue per Revenue per Employees Employees Average Wages/ Estab. per IVA/ Employee Enterprise per Estab. per Ent. Wage Revenue Enterprise Revenue ($) ($ million) (Units) (Units) ($) (%) (Units) (%) 2007-08 417,491 0.7 1.6 1.7 85,408 20.5 1.0 52.7 2008-09 380,163 0.7 1.8 1.8 59,371 15.6 1.0 49.4 2009-10 383,116 0.8 2.0 2.0 88,380 23.1 1.0 57.3 2010-11 411,424 0.9 2.0 2.1 89,650 21.8 1.0 54.1 2011-12 404,917 0.9 2.1 2.2 100,190 24.7 1.0 55.0 2012-13 382,182 1.0 2.7 2.7 92,692 24.3 1.0 68.7 2013-14 450,386 1.2 2.6 2.7 93,323 20.7 1.0 55.9 2014-15 499,174 1.4 2.8 2.9 95,680 19.2 1.0 53.6 2015-16 635,721 2.0 3.0 3.1 99,059 15.6 1.0 50.1 2016-17 565,427 2.0 3.4 3.6 99,258 17.6 1.0 40.0 2017-18 664,067 2.5 3.6 3.8 128,127 19.3 1.0 45.0 2018-19 750,801 3.1 3.9 4.1 108,296 14.4 1.0 36.4 2019-20 747,520 3.1 4.0 4.2 103,225 13.8 1.0 33.0 2020-21 756,422 3.2 4.1 4.2 101,307 13.4 1.0 39.0 2021-22 730,038 3.3 4.3 4.5 96,751 13.3 1.0 39.9 2022-23 799,170 3.7 4.5 4.7 97,120 12.2 1.0 32.8 2023-24 781,878 3.8 4.7 4.9 97,621 12.5 1.0 33.8 2024-25 789,086 4.0 4.8 5.0 101,139 12.8 1.0 34.1 2025-26 790,581 4.1 5.0 5.2 104,876 13.3 1.0 34.9 2026-27 787,451 4.3 5.3 5.5 108,732 13.8 1.0 36.0 2027-28 781,281 4.4 5.4 5.7 109,347 14.0 1.0 36.1 2028-29 781,018 4.6 5.7 5.9 111,595 14.3 1.0 36.9 2029-30 904,094 5.6 5.9 6.2 114,524 12.7 1.0 35.5 56 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 Key Statistics Discover 14 years of historical, current and forward-looking industry performance data in table format. 57 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 9. Key Statistics https://my.ibisworld.com//au/en/industry/J5700/key-statistics Industry Data Year Revenue IVA Establishments Enterprises Employment Wages ($ million) ($ million) (Units) (Units) (Units) ($ million) 2007-08 1,171 617 1,708 1,672 2,806 240 2008-09 1,125 556 1,666 1,628 2,960 176 2009-10 1,325 759 1,731 1,690 3,459 306 2010-11 1,459 789 1,759 1,709 3,546 318 2011-12 1,541 848 1,811 1,748 3,806 381 2012-13 1,643 1,128 1,615 1,569 4,298 398 2013-14 1,963 1,097 1,688 1,638 4,358 407 2014-15 2,318 1,242 1,681 1,626 4,643 444 2015-16 3,075 1,541 1,610 1,555 4,837 479 2016-17 3,094 1,238 1,601 1,526 5,472 543 2017-18 3,858 1,736 1,598 1,524 5,810 744 2018-19 4,705 1,713 1,609 1,533 6,267 679 2019-20 5,456 1,801 1,829 1,745 7,299 753 2020-21 5,833 2,275 1,881 1,835 7,711 781 2021-22 6,080 2,426 1,941 1,864 8,328 806 2022-23 5,736 1,882 1,595 1,537 7,178 697 2023-24 5,687 1,922 1,546 1,495 7,273 710 2024-25 5,820 1,985 1,521 1,464 7,376 746 2025-26 5,918 2,065 1,493 1,431 7,485 785 2026-27 6,024 2,169 1,457 1,400 7,650 832 2027-28 6,085 2,197 1,433 1,369 7,789 852 2028-29 6,217 2,294 1,402 1,345 7,960 888 2029-30 6,293 2,234 1,187 1,131 6,961 797 58 IBISWorld | Internet Publishing and Broadcasting in Australia Oct 2023 DISCLAIMER This product has been supplied by IBISWorld Pty Ltd. 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