HPE Primera 600: Planning and preparing the hardware Part Number: 20-PRI600-PLPR-ED4 Published: April 2023 Edition: 4 HPE Primera 600: Planning and preparing the hardware Abstract This document provides information to help you plan and prepare for the installation and initialization of HPE Primera 600 storage systems. The information is intended for IT generalists and covers general tasks and reference information about physical sites, storage systems, storage management applications, networks, and hosts. Part Number: 20-PRI600-PLPR-ED4 Published: April 2023 Edition: 4 © Copyright 2019 - 2023 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. Revision history Part number Publication date Edition Summary of changes 20-PRI600-PLPR-ED4 April 2023 4 Removed NTP and time-out error text. Updated Supported hosts overview and Network requirement details. 20-PRI600-PLPR-ED3 April 2022 3 Added NTP server access requirement when managing the system with DSCC 20-PRI600-PLPR-ED2 March 2022 2 General updates 20-PRI600-PLPR-ED1 October 2021 1 Added Data Services Cloud Console management option P23231-005a July 2021 8 Revised discovery tool URL P23231-005 May 2021 7 Revised initialization information. P23231-004 October 2020 6 Added information about the HPE Primera Welcome Center. P23231-003 August 2020 5 Updated the HPE Primera Cabling Tool information. Removed rack and component physical specifications and added a reference to HPE QuickSpecs. P23231-002 June 2020 4 HPE Primera OS 4.2 related. P23231-001b December 2019 3 Fixed publishing issue. (No technical content changes.) P23231-001a November 2019 2 Added HPE RDA servers information P23231-001 September 2019 1 First edition Table of contents Storage system overview HPE Primera models overview HPE Primera configuration overview Planning overview HPE Primera planning overview Data replication and disaster recovery planning Planning the site Creating a physical layout plan Planning the management network Planning the management network Shared network topology Private network topology NTP server access requirement Planning the storage system installation Planning space for unpacking the shipping container rack or components Planning space for shipment unpacking Verifying shipment details Gathering required tools Accessing the HPE Cabling Tool application Acclimatizing the storage system Planning the storage system initialization Requirements for discovering and initializing an HPE Primera storage system Enabling InfoSight Accessing the HPE InfoSight web portal Creating an organization account in HPE InfoSight Planning HPE SSMC deployment Planning to deploy, update, or migrate HPE SSMC Planning the hosts Supported hosts overview Reference Site reference topics Site general reference topics Thermal operating environment Raised floor benefits Raised floor specifications Raised floor checklist Hot-aisle/cold-aisle cooling layout Rack clearance requirements for service access Hewlett Packard Enterprise tie down option kit Site power requirements Electrical requirements and limitations Power quality Voltage and frequency tolerance HPE Power Advisor Branch circuits Emergency power control Site environmental reference topics Air quality Maintaining air quality Optimal thermal conditions Maintaining air supply and flow Storage system reference topics Power distribution units Redundant power Power cord connections Electrostatic discharge Rack and component physical specifications HPE Shipping container dimensions Power distribution units Redundant power cabling Safety guidelines for powering on the system Technical and environmental specifications Drive enclosure data cabling Network reference topics Network requirement details for HPE Primera About HPE Remote Device Access Guidelines for cabling network connections Host reference topics Host cabling guidelines Websites Support and other resources Accessing Hewlett Packard Enterprise Support Accessing updates Remote support Customer self repair Warranty information Regulatory information Documentation feedback Storage system overview Subtopics HPE Primera models overview HPE Primera configuration overview HPE Primera models overview This overview summarizes basic configurations. It does not include information about available add-on drive enclosures and other options. For more information, such as number of host ports and maximum storage capacities, see the HPE Primera 600 QuickSpecs. HPE Primera 630, 650, and 670 Each model is available in an all-flash-drive configuration or a converged-drive configuration. The converged-drive configuration supports a mix of flash and nonflash physical drives. All models come with factory-installed HPE Primera OS and HPE Primera UI. HPE Primera A630 and C630 . The A630 is an all-flash-drive configuration and the C630 is a converged-drive configuration. The 630 is available with a 2U base enclosure. Each base enclosure contains 2 storage controllers and can hold up to 24 small form factor physical drives. Each storage controller has 1 CPU and supports a maximum of 16 host ports. HPE Primera A650 and C650 . The A650 is an all-flash-drive configuration and the C650 is a converged-drive configuration. The 650 is available with a 2U or 4U base enclosure. The 2U base enclosure contains 2 storage controllers. The 4U base enclosure is available with 2 or 4 storage controllers. The 2U and 4U base enclosures can hold up to 24 or 48 small form factor physical drives, respectively. Each storage controller has 2 CPUs and supports a maximum of 48 host ports. HPE Primera A670 and C670 . The A670 is an all-flash-drive configuration and the C670 is a converged-drive configuration. The 670 is available with a 2U or 4U base enclosure. The 2U base enclosure contains 2 storage controllers. The 4U base enclosure is available with 2 or 4 storage controllers. The 2U and 4U base enclosures can hold up to 24 or 48 small form factor physical drives, respectively. Each storage controller has 2 CPUs and supports a maximum of 48 host ports. HPE Primera configuration overview Storage system hardware . HPE Primera storage systems include a base enclosure that contains physical drives. Optional drive enclosures (not shown) are available to add physical drives to the storage system. The base enclosure also houses the storage system controllers and other components. Fibre Channel and iSCSI ports on the storage controllers provide the IO connections to hosts (servers). Built-in Ethernet ports on the storage controllers provide connections to the HPE Primera 600: Planning and preparing the hardware 5 network. Built-in RCIP ports on the storage controllers provide connections for use in HPE Primera Remote Copy configurations. Storage system software and UI . The HPE Primera OS and HPE Primera UI are factory-installed on the storage system. The OS automatically creates a user-accessible virtual pools of storage from the physical drives in the storage system. Managing and servicing the storage system is done by browsing to its UI from a computer. Updating the OS is performed by browsing to the UI. HPE Data Services Cloud Console . You can also browse to HPE GreenLake Cloud Services and the HPE Data Services Cloud Console app to manage and service the storage system, or multiple storage systems. HPE SSMC. Besides using the HPE Primera UI, you can browse to an instance of HPE SSMC to create and manage the storage volumes, host connections, and volume exports to hosts. HPE SSMC also provides additional features compared to the HPE Primera UI. HPE SSMC is deployed on a virtual machine server that is connected to the network. HPE SSMC can simultaneously manage and service multiple storage systems. HPE InfoSight . HPE Primera storage systems are easily configured to use HPE InfoSight support. The support can be enabled by browsing to the HPE Primera UI or HPE SSMC. Hosts (servers). Hosts are connected by Fibre Channel or Ethernet to storage controller ports on the HPE Primera storage system. Multiple types of host operating systems are supported. Planning overview Subtopics HPE Primera planning overview Data replication and disaster recovery planning HPE Primera planning overview About this task HPE recommends that you create a storage system implementation plan that includes the following general considerations: Procedure Data center environment Structural, flooring, cooling, and environmental Power Before physically installing a storage system, verify that the site has the necessary electrical circuitry. Provide multiple separate power sources for the racked storage system. Designated location for the racked storage system. Include at least 36 inches of clearance from the front and rear of the rack for access and serviceability. Storage system cooling air flows from the front to the back. Ensure that enough cooling air flow is provided. A plan for safely moving the racked storage system or boxed components to the designated location. Cloud management (optional) HPE recommends that you use HPE Data Services Cloud Console to manage HPE Primera 600 systems that are running OS 4.4 or later. HPE Data Services Cloud Console is a cloud-based application for managing multiple HPE storage systems. From any computer, you can use HPE GreenLake Cloud Services and the Data Services Cloud Console app to enable cloud management of the storage system. For HPE Primera 600: Planning and preparing the hardware 6 details, see the HPE Primera: Cloud Enablement Quick Start at https://www.hpe.com/info/HPEPrimera600CloudEnablementQS. Management network Each controller node in the storage system must have its management port connected to the network. The computer used to initialize the storage system must have only one active network, regardless of whether the computer is physically connected or not. To initialize the storage system from a computer that is running macOS or Linux, port 5353 must be available. Opening the port, or disabling the firewall, allows mDNS traffic to occur. The port can be closed, or the firewall re-enabled, after the storage system has been initialized. Other ports to open 80 (World Wide Web HTTP) 443 (for system software, APIs, and HPE InfoSight) 8443 (for HPE SSMC ) Configure firewalls and proxy servers to include required HPE server host names and IP addresses. See Network requirement details for HPE Primera. Drive enclosure cabling If you will be installing a field-integrated storage system with drive enclosures, HPE recommends that you use the HPE Cabling Tool application at http://www.hpe.com/storage/PCT. Based on your input, the application identifies the optimal data cabling to connect the controller nodes in base enclosures to drive enclosures. The application also assists with data cabling between drive enclosures. The tool shows the required cable lengths and assists in assigning labels to the data cable ends. Storage management applications The HPE Primera UI is the application for managing and servicing an individual storage system. The application is factory installed on the storage system and is immediately available after the storage system is initialized. HPE SSMC is an application for managing multiple HPE Primera and HPE 3PAR storage systems. When planning, consider the following: If your environment already includes an instance of HPE SSMC, ensure that the version is 3.6 or later. Versions prior to 3.6 cannot be used to manage HPE Primera storage systems. HPE recommends upgrading to HPE SSMC 3.8. If your environment does not already include an instance of HPE SSMC, HPE recommends installing version 3.8 or later. HPE SSMC can be deployed with VMware vCenter Server, VMware ESXi, or Microsoft Hyper-V. Refer to HPE SSMC documentation for requirements and procedures. Storage system initialization Determine the computer that you want to use to discover and initialize the storage system. Computers that are running Microsoft Windows, Apple macOS, and Linux are supported. For a computer that is running Microsoft Windows, run the HPE Discovery Tool. The tool is available at https://www.hpe.com/downloads/primeradiscoverytool. If you want to use a computer that is running Apple macOS or Linux, the HPE Discovery Tool is not required. A browser must be installed on the computer. During initialization of the storage system, the computer must be on the same subnet as the storage system. Hosts If you plan to use existing hosts with your storage system, verify that their configurations are supported before cabling them to the storage system. If you plan to use new hosts with your storage system, install the supported host hardware and software before cabling them to the storage system. Every host should have redundant Fibre Channel or Ethernet connections to adapter cards on the storage system. HPE Primera 600: Planning and preparing the hardware 7 Data replication and disaster recovery planning About this task HPE Primera Remote Copy software is a data replication solution for HPE Primera storage systems. Data can be replicated to remote locations which allows the protection and sharing of data. When combined with appropriate clustering technology, services, and processes, Remote Copy can serve as the foundation for a Disaster Recovery solution. Create an operational data replication and disaster recovery plan that uses HPE Primera storage systems and HPE Primera Remote Copy. See the HPE Primera Remote Copy documentation. Planning the site Subtopics Creating a physical layout plan Creating a physical layout plan About this task Installation planning should include a physical layout plan. Show the storage systems, networking equipment, cabling, and proximity to power sources and cooling. If multiple floors are involved, create a physical layout plan for each floor. Planning the management network Subtopics Planning the management network NTP server access requirement Planning the management network About this task Planning the management network planning for HPE Primera storage systems includes the following: Procedure Each controller node in the storage system must have its management port connected to the network. Management ports operate at the speed of 1GbE and 10Gbe only. Determine the computer that you want to use to discover the storage system. The discovery step detects the uninitialized storage system and launches the HPE Cloud Connectivity Wizard. The connectivity wizard guides your selection of basic network settings that enable the storage system to connect to HPE Data Services Cloud Console. Computers that are running Microsoft Windows, Apple macOS, and Linux are supported. HPE Primera 600: Planning and preparing the hardware 8 For a computer that is running Microsoft Windows, run the HPE Discovery Tool. The tool is available at https://www.hpe.com/downloads/PrimeraDiscoveryTool. If you want to use a computer that is running Apple macOS or Linux, the HPE Discovery Tool is not required. Port to open: To discover the storage system from a computer that is running macOS or Linux, port 5353 must be available. Opening the port, or disabling the firewall, allows mDNS traffic to occur. The port can be closed, or the firewall re-enabled, after the storage system has been initialized. Other ports to open: 80 (World Wide Web HTTP) 443 (for system software, APIs, and HPE InfoSight) 8443 (for HPE SSMC) Configure firewalls and proxy servers to include required HPE server host names and IP addresses. See Network requirement details for HPE Primera. Subtopics Shared network topology Private network topology Shared network topology With a shared network topology, the storage system shares the internal customer network. A shared topology requires the following: A static IP address and system name for the storage system. A minimum of two Ethernet connections from a switch or hub to the storage system controller nodes. If the storage system has four controller nodes, HPE recommends that the Management (MGMT) port on all controller nodes be connected to the customer network. Figure 1. Storage system on the customer network (shared topology) Private network topology HPE Primera 600: Planning and preparing the hardware 9 With a private network topology, the storage system resides on a private network segment of the customer local area network. All management workstations used to administer the storage system must also reside on the same private network segment. A private topology requires the following: A static IP address for the storage system A minimum of two Ethernet connections from the storage system to a private network segment. If the storage system has four controller nodes, HPE recommends that the Management (MGMT) port on all controller nodes be connected to the private network segment. At least one management station on the private network segment Figure 1. Storage system on a private segment (private topology) NTP server access requirement HPE recommends that you use applications in the HPE Data Services Cloud Console to provision storage volumes and manage the system. Tip: These applications enable you to manage multiple storage systems. Important: Maintaining the system time within 2 minutes of the correct time is required to manage an HPE Primera 600 system with HPE Data Services Cloud Console (DSCC). To maintain the system time within the tolerance, HPE strongly recommends synchronizing the system time with an accurate, highly available NTP service. If the system time is not within the tolerance, the system will not connect to DSCC. Or, if the system is already connected, the connection will be lost. A lost connection can happen if the system time is set incorrectly, or if the system time drifts beyond the tolerance. Resetting the system time within the tolerance will enable the connection to be reestablished. Planning the storage system installation Factory-integrated systems are delivered already installed in a rack. If the system includes separate drive enclosures, they are already labeled and cabled. For installation planning details, see the publication Installing and configuring the factory-integrated HPE Primera 600 . Field-integrated systems are delivered in boxes and require racking. If the system includes separate drive enclosures, HPE recommends that you label the enclosures and use the HPE Cabling Tool to assist with cabling. For installation planning details, including rack specifications, layouts, and diagrams, see the publication Installing and configuring the field-integrated HPE Primera 600. Subtopics HPE Primera 600: Planning and preparing the hardware 10 Planning space for unpacking the shipping container rack or components Planning space for shipment unpacking Verifying shipment details Gathering required tools Accessing the HPE Cabling Tool application Acclimatizing the storage system Planning space for unpacking the shipping container rack or components Before the shipping containers are delivered, plan where the shipping containers will be unloaded and unpacked. Have sufficient space for unloading, unpacking, and creating a ramp if a storage system factory-integrated rack is being delivered. Refer to the shipping dimensions of the various storage components to plan. Planning space for shipment unpacking Procedure Determine an area for unpacking based on the type and size of configuration that you have ordered and the associated components. Refer to HPE Shipping container dimensions for exact container dimensions. Reserve the area by making sure it has sufficient space for mobility and clearance. Verifying shipment details About this task Verify the following before you begin the unpacking process: Procedure Review the shipment paperwork before opening the packaging. Make sure that the delivered shipment matches the order by referring to the packaging slip and SKUs. Inspect the shipping container for any damage and report issues to the Hewlett Packard Enterprise Support Center. Ensure that there is enough space to unload and unpack the shipment container. Make sure that the weight dimensions of the rack are within the floor loading limit. Review the size and dimensions of the rack to verify it can fit in the desired location. Read the local occupational safety requirements and guidelines for heavy equipment handling before opening the shipment container. Gathering required tools About this task HPE Primera 600: Planning and preparing the hardware 11 Gather the following tools before you begin the unpacking and installation process. Shipped configurations: Factory integrated without a rack, and Field integrated Purpose Tools Preventing ESD ESD mat ESD grounding strap Opening shipping boxes Scissors or snips Box cutter Installing rail kits in a rack and installing storage system components P2 Phillips screwdriver T25 Torx bit and driver T15 Torx bit and driver Long shank extension for Torx bits (10-12 inches long) Lifting storage system enclosures into a rack Mechanical lift Required for Primera 650 and 670 systems. Recommended for 630 systems. Accessing the HPE Cabling Tool application About this task If you are installing a field-integrated storage system with drive enclosures, HPE recommends that you use the HPE Cabling Tool application. Based on your input, the application identifies the optimal data cabling to connect the controller nodes in base enclosures to drive enclosures. The application also assists with data cabling between drive enclosures. The tool shows the required cable lengths and assists in assigning labels to the data cable ends. Procedure You can access the HPE Cabling Tool application for HPE Primera systems at http://www.hpe.com/storage/PCT. Acclimatizing the storage system About this task CAUTION: To prevent damage to the storage system, do not power on the rack or storage components until they are fully acclimatized. Procedure 1. Note the temperature of the location where the shipment package has been stored and the temperature of the data center. 2. If the difference between the two temperatures is greater than 36°F (20°C): a. Move the package to the data center. b. Leave the package in a dry area away from any direct source of moist air. Do not open the packaging right away. HPE Primera 600: Planning and preparing the hardware 12 3. Check for condensation on the shipment package. If it exists, leave the shipment package as is for at least 24 hours, and wait for the condensation to fully evaporate. 4. After the package has been fully acclimatized to the data center environment, unpack the package. Planning the storage system initialization Subtopics Requirements for discovering and initializing an HPE Primera storage system Enabling InfoSight Requirements for discovering and initializing an HPE Primera storage system After installation and power-up, you can discover and initialize the storage system. Initialization performs the following important functions: Automatically checks the storage system hardware readiness, power redundancy, data cabling, and system health. Guides you through steps to configure the storage system management network and other important settings. Opens the HPE Primera UI. Storage system serial number To discover and initialize the storage system, you must know its serial number. The serial number appears on the pull-out tab on the front left side of the controller node enclosure. Network connection requirements All controller nodes in the storage system must be connected through their management ports to a network. If you are using a computer that is running macOS or Linux, port 5353 must be open. Opening the port, or disabling the firewall, allows mDNS traffic to occur. The port can be closed, or the firewall re-enabled, once the storage system has been initialized. The computer that you use to browse to the storage system must be on the same subnet as the storage system. If you are connecting the computer to the storage system through a physical switch: The switch configuration must support multicast. The computer used to initialize the storage system must have only one active network, regardless of whether the computer is physically connected or not. Computer requirements You can discover and initialize the storage system using a computer that is running Microsoft Windows, Apple macOS, or Linux. Microsoft Windows computer. To discover the storage system from a computer that is running Microsoft Windows, run the HPE Discovery Tool. The tool download is at https://www.hpe.com/downloads/discoverytool. For Apple macOS or Linux computers, the HPE Discovery Tool is not required. Initialization worksheet Download and complete the HPE Primera 600: Initialization Worksheet at https://www.hpe.com/support/Primera600initializationWS. Enabling InfoSight HPE Primera 600: Planning and preparing the hardware 13 Enabling InfoSight About this task Procedure 1. Access HPE InfoSight. 2. Create an organization account. 3. (Optional) Invite other users to join the organization account. Subtopics Accessing the HPE InfoSight web portal Creating an organization account in HPE InfoSight Accessing the HPE InfoSight web portal Prerequisites Access to the HPE InfoSight web portal requires an HPE Passport account. Procedure 1. Open a browser and go to the HPE InfoSight web portal at infosight.hpe.com. If you have an HPE Passport account, continue with next numbered step. If you need an HPE Passport account, click Create Account, and then follow the online instructions. After successfully creating your HPE Passport account, return to the HPE InfoSight web portal page, and then continue with the next step. 2. Log in to the portal using your HPE Passport account credentials. If this is your first time logging into HPE InfoSight, the system prompts you to verify your email address. Follow the instructions provided in the verification window. Creating an organization account in HPE InfoSight About this task NOTE: If there is an existing organization account in which you want to be a member, ask the organization account owner to invite you to join. Procedure 1. Open a browser, and then go to the HPE InfoSight web portal. 2. Log in using your HPE Passport credentials. 3. In the upper right corner of the Welcome to InfoSight! page, click the gear icon, and then click Register Systems. 4. Select Create a New Organization , and then provide the organization account name. 5. Click Create Organization. 6. From the Organization, select New Organization (owner) . 7. Read the Terms of Use, and then click I accept. HPE Primera 600: Planning and preparing the hardware 14 Planning HPE SSMC deployment Subtopics Planning to deploy, update, or migrate HPE SSMC Planning to deploy, update, or migrate HPE SSMC About this task The use of HPE SSMC 3.8 with HPE Primera 600 storage systems is recommended. You can plan your use based on the following: HPE Primera systems that are running HPE Primera OS 4.0-4.1 include HPE Primera UI 1.0. For these systems, HPE SSMC can be used to provision volumes to hosts and perform advanced management, such as using as using HPE Remote Copy. HPE Primera systems that are running HPE Primera OS 4.3 include HPE Primera UI 1.2. For these systems, you can use the HPE Primera UI to provision volumes to hosts. You can use HPE SSMC 3.8 for advanced management, such as using HPE Remote Copy. To deploy or update HPE SSMC to 3.8, see the HPE SSMC 3.8 Administrator Guide. Planning the hosts Subtopics Supported hosts overview Supported hosts overview For the details on host operating systems that are supported with storage systems, refer to the HPE Single Point of Connectivity Knowledge (SPOCK) at http://www.hpe.com/storage/spock. Reference Subtopics Site reference topics Storage system reference topics Network reference topics Host reference topics Site reference topics HPE Primera 600: Planning and preparing the hardware 15 Subtopics Site general reference topics Site power requirements Site environmental reference topics Site general reference topics Thermal operating environment Raised floor benefits Raised floor specifications Raised floor checklist Hot-aisle/cold-aisle cooling layout Rack clearance requirements for service access Hewlett Packard Enterprise tie down option kit Subtopics Thermal operating environment Raised floor benefits Raised floor specifications Raised floor checklist Hot-aisle/cold-aisle cooling layout Rack clearance requirements for service access Hewlett Packard Enterprise tie down option kit Thermal operating environment As with any electronic equipment that generates heat, HPE Primera storage systems must be housed in a cool environment. Common techniques for maintaining an optimal operating environment generally incorporate the use of raised flooring and alternating hot-aisle and cold-aisle layouts. Raised floor benefits Although it is not a requirement, the storage system can be installed on raised floors with under-the-floor air cooling. Raised floors also enable cables to be located safely beneath the floor. If the facility does not have raised floors and under the floor air cooling, ensure that temperature and airflow comply with the recommended specifications. It is recommended that raised floors consist of removable panels or panels on a stringer grid system, supported by adjustable steel pedestal assemblies. The raised floor can be constructed of steel, aluminum, or fire-retardant wood. Raised floor benefits: Supplies cool air to the equipment. HPE Primera 600: Planning and preparing the hardware 16 Supports the total weight of the system and the service area loading. Protects interconnecting cables and power receptacles. Enables future layout changes with minimum cost. Provides safety for personnel. Raised floor specifications The raised floor requirements are based on a standard construction that consists of the following: 61 cm (24 in) square or 61 cm (24 in) x 91.5 cm (36 in) floor panels (tiles) Steel or aluminum stringers Pedestal supports that are attached to an underlying concrete slab or steel deck A finished floor-to-ceiling height minimum of 2.44 m (8 ft) Raised floor checklist About this task This checklist provides Hewlett Packard Enterprise raised floor recommendations. Procedure Ensure that the flooring is high enough to route cables underneath the floor and provide specified airflow to system air intakes. Hewlett Packard Enterprise recommends a minimum floor clearance of 30.5 cm (12 in) plus an additional 7.6 cm (3 in) for cables and connectors. For new construction, Hewlett Packard Enterprise recommends a floor clearance of 46 cm (18 in). Provide extra floor panel support, if needed. Extra support restores the structural integrity of a raised floor panel that has been cut for air opening, cable entry, or other reasons. Raised floors without stringers might also require lateral support to prevent floor panel movement. Verify that there is adequate drainage beneath the subfloor to prevent flooding and trapping of water beneath the raised floor. To prevent the formation of particulates, seal the cement. If using a metallic floor, do not expose metal or conductive material to the walking surface to avoid an electrical hazard. Eliminate sharp edges on all floor cutouts where cables pass. For wood or similar core material, cover all cut edges with metal or plastic clips or grommets. By covering all the cut edges, none of the core is exposed (see NFPA 75 requirements). Do not use asphalt panels (tiles). Asphalt panels produce dust that may cause equipment malfunction. Do not use carpeting. Carpeting produces and holds dust, contributing to the buildup of electrostatic charges on people and equipment. Do not exceed a maximum floor panel (tile) size of 60 cm x 90 cm (International/Metric) or 24 in x 36 in (Domestic/American Standard). Ensure that the floor panels have a flame spread rating of 15 or better when tested according to the American Society for Testing and Materials (ASTM) Standard E 84. Minimize the buildup of high static electrical charge that can result from the floor covering: HPE Primera 600: Planning and preparing the hardware 17 Provide a conductive path to ground from the metallic raised floor structure through the metallic supporting structure or separately from each floor panel. Ensure that the maximum resistance for floor surface material is 20 gigaohms, measured between the floor surface and building ground. Ensure that the resistance between adjacent floor panels is not less than 150 kilohms when measured between any points on the floor. Ensure that floor panels are spaced 91.44 cm (36 in) apart. Perform maintenance of anti-static floor covering according to the recommendations of the supplier. Hot-aisle/cold-aisle cooling layout Air flows through the storage systems from the front to the rear. When installing multiple storage systems in the same room, consider facing racks of systems towards each other. This configuration allows cool air to be circulated through the rows in the front of the systems and exhausted through rows in back. This layout is referred to as a hot-aisle/cold-aisle layout, as shown by the red and blue arrows, respectively. This layout eliminates the direct transfer of hot exhaust air from one system into the intake air of another as shown below. Figure 1. Hot-aisle/cold-aisle layout Form rows of racks perpendicular to air conditioners. This formation facilitates an unobstructed flow of heated air down the aisles to the air conditioner return ducts. Do not force heated air to travel over or between the racks to get to the air conditioner return ducts. Doing so could heat the air in the cold aisles. Ensure that any free-standing equipment does not allow air to flow between the hot and cold aisles. A cold aisle has perforated floor tiles or grates that enable cold air to rise from the raised floor. The hot aisle has no tiles or grates so that hot air and cold air do not mix. Seal cable cutouts in both hot aisles and cold aisles to increase under-the-floor pressure and to eliminate cold or hot air redirection. To optimize the airflow in hot and cold aisles, install blanking panels at the front of all unused spaces. The blanking panels help prevent hot air from circulating to the cold air inlet of the system. Rack clearance requirements for service access When planning for a location to set up your system, it is important to leave service access space in the front and rear of the system. The following table shows space needed for service access: HPE Primera 600: Planning and preparing the hardware 18 Rack minimum clearance for service Clearance space (inches) Clearance space (cm) Front 36 91.4 Rear 30 76.2 Sides n/a n/a Hewlett Packard Enterprise tie down option kit Anchor the storage systems to the floor for better stability. Anchoring prevents the system from tipping over during servicing or in active seismic locations. The Hewlett Packard Enterprise Tie Down Option Kit enables you to anchor an HPE rack to the floor in geographical areas that are prone to seismic activity, thereby meeting international building code guidelines. If there is building or floor movement, anchoring the system using this kit helps avoid damage or serious injury. For information on available rack options, see the Hewlett Packard Enterprise Rack and Power Infrastructure website. Site power requirements To ensure that your system is supplied with the necessary power requirements and follows power safety precautions, review the following information: Electrical requirements and limitations Power quality Voltage and frequency tolerance HPE Power Advisor Branch circuits Emergency power control Subtopics Electrical requirements and limitations HPE Power Advisor Branch circuits Emergency power control Electrical requirements and limitations Before physically installing a storage system, verify that the operating site has the necessary electrical circuitry. For proper redundant power protection, power must be supplied from two or more power sources. To estimate the current, power, and heat requirements for a specific system configuration, see the product QuickSpecs document for the approximate storage system component requirements. Subtopics HPE Primera 600: Planning and preparing the hardware 19 Power quality Voltage and frequency tolerance Power quality The quality of input power is critical to the performance and reliability of the system. Variations in the input power can cause a power failure or malfunction. Many of the causes of transient signals and noise on commercial power lines are difficult to locate or beyond customer control. To reduce the impact of the irregularities, some form of power conditioning might be needed. Consult your electrician for assistance. Voltage and frequency tolerance Steady state voltage must be maintained within 10% of the normal rated voltage, measured (under load) at the power input terminal of the specified server. The frequency must be maintained at 50–60 Hz, 1 phase 50/60 +2%, -4%. When there is a possibility of brownouts or other marginal voltage conditions, installing a voltage monitor is advisable. Systems are tested to comply with the IEC/EN 61000–4–5 standard. Hewlett Packard Enterprise recommends installing a lightning protection device on the server room power source when the following conditions exist: The primary power is supplied by an overhead power service. The utility company installs lightning protectors on the primary power source. The area is subject to electrical storms or equivalent types of power surges. HPE Power Advisor The HPE Power Advisor estimates power consumption, heat loading, and circuit sizing through the configuration of platforms and options at the system, rack, and multirack level. See the HPE Power Advisor website: http://www.hpe.com/info/poweradvisor Tutorial for HPE Power Advisor 1. Open the HPE Power Advisor website. 2. Read the HPE Power Advisor License Agreement and select Agree to proceed. 3. Select an input voltage from the drop-down menu ( 208VAC is the default) and click Go. 4. Click the Tutorial button at the top of the configuration screen. Tutorial information is provided in a Technical White Paper (PDF) and a video. Branch circuits Each panel branch circuit must be protected by circuit breakers that are properly rated according to manufacturer specifications and applicable codes. Label each circuit breaker to identify the branch circuit that it controls. Label each receptacle. Plan on a circuit breaker maximum of 30 A per PDU (de-rated to 24 A). HPE Primera 600: Planning and preparing the hardware 20 Emergency power control As a safety precaution, consider providing emergency power-off controls for disconnecting the main service wiring that supplies the storage systems. Install these controls next to the main exit doors of the room in a convenient place for the operators. For further guidelines, check local electrical codes. Site environmental reference topics The customer is responsible for maintaining the data center environment according to the recommended specifications. Environmental conditions must be maintained within the acceptable limits to prevent any adverse impact on performance and reliability. The installation environment must be monitored on a regular basis to ensure that it conforms with the recommended environmental specifications. The site must provide a suitable operating environment with sufficient power, adequate protection from fire, contamination, and other hazards. Suitable temperatures and appropriate air quality that is free from environmental contaminants must be maintained. The customer can consult a Hewlett Packard Enterprise representative to help analyze the site location and environment. Subtopics Air quality Maintaining air quality Optimal thermal conditions Maintaining air supply and flow Air quality Air quality can be compromised with contaminants and can damage the storage system and cause equipment malfunction. It is essential to prevent air contaminants from entering or being generated within the data center environment. Contaminants cause connector contact and motor-bearing degradation. They also cause electrical leakage. For example, contaminants can short the paths between integrated circuit leads or between printed wiring traces on printed circuit boards. Electronic equipment air contaminants Soot particles Sulphate and nitrate particles Salt Concrete particulates from unsealed concrete Metal particles, flakes, or filings such as those produced by sawing, filing, or drilling Corrosive gases or solvent vapors such as floor-cleaning solutions with high ammonia content Deteriorating building materials including floor tiles, fabrics, sheetrock, insulation, and acoustical tiles Pollutants generated by any servicing performed in and around the computer room Paper chaff, dust, and toners from printers within the computer room Maintaining air quality HPE Primera 600: Planning and preparing the hardware 21 Maintaining air quality About this task The airflow capacity of the facility where the storage system is installed must be sufficient to remove the heat generated by the equipment. By maintaining a good airflow, you can reduce the cooling, heating, and humidification needs of the facility. Procedure To stop dust from entering the installation site, employ a high-efficiency air filter on each air inlet for outside air. Special additional filtering is necessary if the environment is exposed to salt air, corrosive gases, or unusual dust or dirt. Ensure that the air supplied and circulated within the data center, passes through mechanical or electrostatic filters. Keep HVAC ducts and plenums, and subfloor areas including cable raceway openings (if used) clean. To avoid dust or dirt traps, or potential sources of rust, remove all unused cables, hardware, and debris from the area underneath the floor. Prevent material particles, such as concrete or metal particles, from becoming airborne. If making major changes to the server room environment, shut down systems before drilling, sawing, welding, or brazing. Remove all debris before powering up the systems. Do not exceed maximum concentrations of corrosive gases and solvent vapors. Optimal thermal conditions The level of cooling required for storage systems is different from the level required for air-conditioning used in offices. Air-conditioning systems for comfort are designed for the lower heat and higher moisture generated by the human body. In contrast, electronic equipment cooling systems are designed for high heat output that is moisture-free (sensible heat). In comfort systems, sensible heat normally produces 60% to 70% of the load. In electronic equipment cooling systems, sensible heat produces a heat ratio of over 95%. Proper site layout is critical to ensure that the ambient temperature near the intake of the system does not rise beyond the system specifications. Exceeding the maximum ambient temperature for any period negatively affects the reliability and performance of the system. Continued operation for extended periods under such conditions might actually cause the system to shut down. When cooling requirements are met, storage systems can tolerate temperature and humidity fluctuations. Exposure to conditions outside the specified ranges might damage the system or its components. To estimate the cooling requirements for a system based on a specific system configuration, use the following average and maximum thermal emissions of system components. Component (fully populated) Average thermal emissions Maximum thermal emissions 630 Node Enclosure (with 2 Nodes) 2,583 BTU/Hr (651 Kcal/Hr) 3,429 BTU/Hr (864 Kcal/Hr) 630 Node Enclosure (with 4 Nodes) 5,166 BTU/Hr (1,301 Kcal/Hr) 6,858 BTU/Hr (1,727 Kcal/Hr) 650 Node Enclosure (with 2 Nodes) 3,851 BTU/Hr (970 Kcal/Hr) 6,807 BTU/Hr (1,715 Kcal/Hr) 650 Node Enclosure (with 4 Nodes) 7,703 BTU/Hr (1,940 Kcal/Hr) 13,614 BTU/Hr (3,429 Kcal/Hr) 670 Node Enclosure (with 2 Nodes) 4,988 BTU/Hr (1,256 Kcal/Hr) 6,807 BTU/Hr (1,715 Kcal/Hr) 670 Node Enclosure (with 4 Nodes) 9,976 BTU/Hr (2,513 Kcal/Hr) 13,614 BTU/Hr (3,429 Kcal/Hr) 600 Series Drive Enclosure, SFF 1,891 BTU/Hr (476 Kcal/Hr) 2,307 BTU/Hr (581 Kcal/Hr) 600 Series Drive Enclosure, LFF 1,724 BTU/Hr (434 Kcal/Hr) 2,307 BTU/Hr (581 Kcal/Hr) HPE Primera 600: Planning and preparing the hardware 22 Maintaining air supply and flow About this task The airflow capacity of the facility where the systems are installed must be sufficient to remove the heat generated by the equipment. Procedure Ensure that the air handlers are providing an airflow volume required by the units being cooled. If the facility has raised floors, the facility must have a positive air pressure underneath the floor. Check the airflow in the data center. If you add new units to the data center, move the storage system if the airflow is hindered. Cover the empty drive bays with a drive blank to preserve proper airflow. Keep the amount of outside (composition) air to the minimum required to create a slight positive pressure within the room. Outside air must not exceed industry recommendations of 0.3 cubic meters/minute (10 cubic feet/minute) per person stationed in the equipment room. A data center environment is cleaner and operates more efficiently when outside airflow is less than 1%. Storage system reference topics Subtopics Power distribution units Redundant power Power cord connections Electrostatic discharge Rack and component physical specifications HPE Shipping container dimensions Power distribution units Redundant power cabling Safety guidelines for powering on the system Technical and environmental specifications Drive enclosure data cabling Power distribution units For a storage system that is factory integrated in a rack, the power distribution units (PDUs) are preinstalled with circuit breakers and cabling that are accessible from the rack rear. PDUs can be single-phase or three-phase and regionally specific. The following table shows the default and basic PDU selection for the HPE Primera 630 storage system. HPE Primera 600: Planning and preparing the hardware 23 Power type Connector type Quantity per rack Power Rating (VA) HPE PDU model Node/Base rack US/JP Single Phase NEMA L6-30P 4 4992 P9Q41A 1075 mm and 1200 mm US/JP Three Phase NEMA L15-30P 4 8646 P9Q54A 1075 mm and 1200 mm Intl. Single Phase 60309 32A 3-wire 4 7360 P9Q45A 1075 mm and 1200 mm Intl. Three Phase 60309 16A 5-wire 2 11040 P9Q58A 1075 mm 60309 16A 5-wire 2 22080 P9Q65A 1200 mm The following table shows the default and basic PDU selection for the HPE Primera 650 and 670 storage systems, and the maximum number of HPE Primera components that can be installed in the rack. Controller node enclosures are denoted as N and drive enclosures are denoted as DE. HPE Primera 600: Planning and preparing the hardware 24 Power type Connector type Quantity per Power Rating (VA) HPE PDU model rack Configuration Node/Base rack US/JP Single Phase NEMA L6-30P 4 4992 P9Q41A 2N, 4N, + 9 DE 1075 mm NEMA L6-30P 4 4992 P9Q41A 2N, 4N, + 9 DE 1200 mm NEMA L6-30P 4 4992 P9Q41A 15 DE 1075 mm Expansion Rack NEMA L6-30P 4 4992 P9Q41A 15 DE 1200 mm Expansion Rack NEMA L15-30P 4 8646 P9Q54A 2N, 4N, + 18 DE 1075 mm NEMA L15-30P 4 8646 P9Q54A 2N, 4N, + 18 DE 1200 mm NEMA L15-30P 4 8646 P9Q54A 20 DE 1075 mm Expansion rack NEMA L15-30P 4 8646 P9Q54A 20 DE 1200 mm Expansion rack Intl. Single Phase 60309 32A 3-wire 4 7360 P9Q45A 2N, 4N, + 16 DE 1075 mm 60309 32A 3-wire 4 7360 P9Q45A 2N, 4N, + 16 DE 1200 mm 60309 32A 3-wire 4 7360 P9Q45A 20 DE 1075 mm Expansion rack 60309 32A 3-wire 4 7360 P9Q45A 20 DE 1200 mm Expansion rack Intl. Three Phase 60309 16A 5-wire 2 11040 P9Q58A 2N, 4N, + 10 DE 1075 mm 60309 16A 5-wire 2 22080 P9Q65A 2N, 4N, + 18 DE 1200 mm 60309 16A 5-wire 2 11040 P9Q58A 16 DE 1075 mm Expansion rack 60309 16A 5-wire 2 22080 P9Q65A 20 DE 1200 mm Expansion rack US/JP Three Phase WARNING: Avoid possible injury, equipment damage, and potential data loss by not using empty power outlets in the PDUs to power components in other racks. Do not connect any equipment not belonging to the storage system to these PDUs. Review the product QuickSpecs for additional PDU information. Redundant power The storage system supports redundant power through the use of PDUs and power supply units (PSUs). HPE Primera 600: Planning and preparing the hardware 25 The PSUs in each enclosure must connect to separate PDUs. Each PDU in the storage system must connect to an independent AC circuit. Power cord connections Factory-integrated storage systems arrive with all internal power cords configured. Each PDU AC cord connects to the customer-provided outlet and supplies power to the controller node enclosure and drive enclosure power supplies. The power can be routed from the top or bottom of the rack. Electrostatic discharge Storage systems are susceptible to failure due to electrostatic discharge (ESD). Electrostatic charges can accumulate on people and furniture because of direct contact with floor coverings or movement while in contact with furniture coverings. Discharge of static electricity to a metal surface on server racks can interfere with the system operation and cause discomfort to anyone who comes in contact with it. Factors contributing to ESD High-resistance floor covering Carpeting without antistatic properties Low humidity (less than 20%) The system is tested to comply with the IEC/EN 61000–4–2 standard. Rack and component physical specifications For rack and component physical specifications, such as dimensions and weights, see the HPE Primera 600 Storage QuickSpecs. HPE Shipping container dimensions This section provides dimensions for HPE Primera racks, controller node, and drive enclosure shipping containers. The following table lists the shipping container dimensions for the HPE G2 Advanced Series Racks: HPE Advanced series rack model Container (height x depth x width) HPE 42U 600 x 1,075 mm G2 Kitted Advanced Shock Rack with Side Panels and Baying 85.38 in x 46.56 in x 35.56 in HPE 42U 600 x1200 mm G2 Kitted Advanced Shock Rack with Side Panels and Baying 97.44 in x 57.88 in x 35.56 in 216.86 cm x 115.72 cm x 90.32 cm 247.49 cm x 147.01 cm x 90.32 cm) The following table lists the shipping container dimensions for the HPE G2 Enterprise Series Racks: HPE Primera 600: Planning and preparing the hardware 26 HPE Enterprise series rack model Container (height x depth x width) HPE 42U 600 x 1,075 mm G2 Enterprise Shock Rack 85.38 in x 46.56 in x 35.56 in 216.86 cm x 115.72 cm x 90.32 cm HPE 42U 600 x 1,200 mm G2 Enterprise Shock Rack 97.44 in x 57.88 in x 35.56 in 247.49 cm x 147.01 cm x 90.32 cm) The following table lists the shipping container dimensions for the HPE Primera 2U and 4U controller node and 2U drive enclosures: HPE Primera enclosure model Container (height x depth x width) 2U controller node enclosure 39.37 in x 23.62 in x 12.5 in 100.01 cm x 60.02 cm x 31.75 cm 4U controller node enclosure 40.62 in x 23.62 in x 16.25 in 103.19 cm x 60.01 cm x 41.30 cm 2U drive enclosure 39.37 in x 23.62 in x 12.5 in 100.01 cm x 60.02 cm x 31.75 cm Power distribution units The following guidelines apply to shipped configurations for which PDUs are not already factory installed. The number of PDUs is based on the amount of power consumed by your storage system. Include node enclosures, drive enclosures, and other components installed in the rack. For HPE Primera electrical specifications, see the product QuickSpecs document at https://www.hpe.com/info/qs. Refer to the HPE Power Advisor online tool for power consumption, heat loading, and circuit sizing information at https://www.hpe.com/info/poweradvisor/online. WARNING: Verify that the PDUs meet the minimum power requirements before powering on the system. Failure to do so might result in overloading the branch circuit and shut down the system if a power supply fails. Similar failures might result in all equipment connected to the branch circuit. Experienced, knowledgeable electrical personnel can be used to install the PDU or power source. HPE recommends the following when installing PDUs for HPE Primera systems: IMPORTANT: To protect against a storage system outage if a PDU, power source or power supply fails, supply power from two or more redundant power sources. To provide better cable management compared to horizontal installation, install vertical PDUs on each side of the rack. For HPE racks, limit the number of PDUs to four per rack. To power a fully installed rack, use three-phase power PDUs with HPE Primera 650 and 670 storage systems. HPE Primera 600: Planning and preparing the hardware 27 Use three-phase power PDUs with racks installed with multiple HPE Primera storage systems. Redundant power cabling Provide power to the storage system using redundant power supplies and redundant power distribution units (PDUs). Redundant power cabling stays operational when a power failure occurs with an input power source, a PDU, or a power supply. Each power cable must be plugged into an outlet that supports the entire power load of a connected enclosure. WARNING: To avoid possible injury, damage to storage system equipment, and potential loss of data, do not use any extra PDU outlets. Never use PDU outlets to power components that do not belong to the storage system or that reside in other racks. To achieve redundant power, the storage system must have the following redundant power configuration. See Figure: Redundant power configuration. Customer power source: Each main, independent, grounded-electrical power source should be controlled and protected by its own circuit breaker. PDU: The number of PDUs in a rack can vary depending on the number of enclosures that are installed in a rack and power type (such as single- or three-phase power). The even-numbered PDUs should be connected to customer power source (A). The odd-numbered PDUs should be connected to customer power source (B). Power supply : The generic term "power supply" refers to various types of power components. These power components include power supply unit (PSU), power cooling module (PCM), or a power cooling battery module (PCBM). Each power supply 0 should be connected to an even-numbered PDU using a black power cable. Each power supply 1 should be connected to an odd-numbered PDU using a gray power cable. Controller node pair : Each power supply should be connected to a separate PDU. Drive enclosure : Each power supply should be connected to a separate PDU. Figure 1. Redundant power configuration HPE Primera 600: Planning and preparing the hardware 28 Safety guidelines for powering on the system To reduce the risk of electric shock or damage to the equipment, follow these precautions. Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. Do not route the power cord where it can be walked on or pinched by items placed against it. Verify that there is clear access to all components for servicing by tying all power cords behind the rack column. Do not adjust the positioning of the rack after powering on the system. Complete the acclimatization process before powering on the system. See Acclimatizing the storage system . Ensure that drives or drive blanks are in all bays for proper thermal control. Technical and environmental specifications Model 630 Power requirements Model 650 Model 670 100 to 240 VAC (50 to 60 Hz) 200 to 240 VAC (50 to 60 Hz) 200 to 240 VAC (50 to 60 Hz) Input Voltage, AC PCM option Operating Temperature 41° to 95°F (5° to 35°C) 41° to 95°F (5° to 35°C) 41° to 95°F (5° to 35°C) Reduce rating by 1°F for each 1000 ft altitude (1.8°C/1,000 m) Reduce rating by 1°F for each 1000 ft altitude (1.8°C/1,000 m) Reduce rating by 1°F for each 1000 ft altitude (1.8° C/1,000 m) -22 to 140°F (-30° to 60°C) -22 to 140°F (-30° to 60°C) -22 to 140°F (-30° to 60°C). Maximum rate of change is 20°C/hr (36° F/hr) Maximum rate of change is 20°C/hr (36°F/hr) Maximum rate of change is 20°C/hr (36°F/hr) Operating Altitude (ft/m) max. 10,000 ft / 3,048 m 10,000 ft / 3,048 m 10,000 ft / 3,048 m Shipping Altitude (ft/m) max. 40,000 ft/ 12,192 m 40,000 ft/ 12,192 m 40,000 ft/ 12,192 m Humidity 10% to 90% non-condensing 10% to 90% non-condensing 10% to 90% non-condensing Shipping Humidity 10% to 90% non-condensing 10% to 90% non-condensing 10% to 90% non-condensing Operating Vibration 0.25G, Sine, 5-500 Hz; 0.25 GRMS, Random 5-500 Hz 0.25G, Sine, 5-500 Hz; 0.25 GRMS, Random 5-500 Hz 0.25G, Sine, 5-500 Hz; 0.25 GRMS, Random 5-500 Hz Non-operating Vibration 0.5G, 5 - 500 Hz, Sine; 0.5 GRMS, Random, 5-500Hz 0.5G, 5 - 500 Hz, Sine; 0.5 GRMS, Random, 5-500Hz 0.5G, 5 - 500 Hz, Sine; 0.5 GRMS, Random, 5-500Hz Operating Shock 5G, 11ms, half-sine 5G, 11ms, half-sine 5G, 11ms, half-sine Non-operating Shock 10G, 11ms, half-sine 10G, 11ms, half-sine 10G, 11ms, half-sine 4U Controller Chassis - 575 CFM per Enclosure 4U Controller Chassis - 575 CFM per Enclosure Shipping Temperature Maximum Exhaust Air Flow HPE Primera 600: Planning and preparing the hardware 29 Acoustics Sound Pressure Level Model 630 Model 650 Model 670 8500 60% Duty Cycle (typical) 70 dB 72 dB 72 dB 14000 RPM 100% Duty Cycle (maximum) 83 dB 83 dB 82 dB For the latest information, see the HPE Primera 600 QuickSpecs. Refer to the HPE Power Advisor online tool for power consumption, heat loading, and circuit sizing information. Drive enclosure data cabling Drive enclosure data cables are used to connect controller nodes in base enclosures to drive enclosures. If you ordered a factory-integrated storage system that includes drive enclosures, the data cabling is complete upon arrival. If you ordered a field-integrated storage system that includes drive enclosures, you must install the data cables. HPE recommends that you use the HPE Cabling Tool application to assist with the cabling. The application is available at http://www.hpe.com/storage/PCT. For more information about the drive enclosure data cables, see: HPE Single Point of Connectivity Knowledge at https://h20272.www2.hpe.com/spock/. HPE Primera QuickSpecs For multiple-rack configurations, drive enclosure data cabling is required between the controller node rack and the drive enclosure racks. Network reference topics Subtopics Network requirement details for HPE Primera About HPE Remote Device Access Guidelines for cabling network connections Network requirement details for HPE Primera Redundant management connections Each controller node in the storage system must have its management port connected to the network. Ports The following ports must be open: 443 (for HPE Primera UI, API, RDA in and outbound) 8443 (for HPE SSMC in and outbound) 25 (for SMTP servers outbound) HPE Primera 600: Planning and preparing the hardware 30 Outbound connections to HPE InfoSight servers To use HPE InfoSight features for a storage system, the network firewall and proxy server configuration must allow outbound connections to HPE InfoSight servers. https://infosight.itcs.hpe.com ¦ 16.248.65.100 https://infosight1.itcs.hpe.com ¦ 16.248.65.16 https://infosight.hpe.com ¦ 16.248.65.16 Outbound connections to HPE RDA servers To use Call Home features for a storage system, the network firewall and proxy server configuration must allow outbound connections to HPE Remote Device Access (RDA) servers. The following list shows HPE RDA servers across different geographical regions. If a storage system cannot reach any RDA servers, the Call Home feature on the storage system will fail. No system support data will be transmitted to HPE Remote Support. FQDN IPv4 address IPv6 address p1lg501824.it.hpe.com 16.230.110.14 2602:fca3::e p1lg501825.it.hpe.com 16.230.110.13 2602:fca3::d p1lg501826.it.hpe.com 16.230.110.17 2602:fca3::11 p1lg503763.it.hpe.com 16.230.110.28 2602:fca3::12 p1lg503764.it.hpe.com 16.230.110.29 2602:fca3::13 p2lg501868.it.hpe.com 16.228.110.20 2602:fca3:10::14 p2lg501869.it.hpe.com 16.228.110.21 2602:fca3:10::15 p2lg501870.it.hpe.com 16.228.110.22 2602:fca3:10::16 p2lg504047.it.hpe.com 16.228.110.11 2602:fca3:10::17 p2lg504048.it.hpe.com 16.228.110.27 2602:fca3:10::18 FQDN s79t0165g.sgp.ext.hpe.com s79t0166g.sgp.ext.hpe.com sh42t0029g.bbn.ext.hpe.com sh42t0030g.bbn.ext.hpe.com sh42t0031g.bbn.ext.hpe.com sh42t0032g.bbn.ext.hpe.com About HPE Remote Device Access HPE Remote Device Access (RDA) is a remote connectivity application for connections to devices on customer networks. The application enables HPE remote support, real-time monitoring, and quality feedback. HPE RDA provides secure transfer of data between HPE and customer devices, and from customer devices to HPE. Key elements for the secure transfer of data include: Authenticated endpoint identification which enables HPE support engineers to find customers and devices and connect to them securely. HPE Primera 600: Planning and preparing the hardware 31 Layered security protocol, with a meet-in-the middle architecture, which provides two-point authority. This protocol enables user access control at Midway servers by HPE, and at customer access servers (CAS) by the CAS administrator. For more information, see the HPE Remote Device Access Security Whitepaper . Guidelines for cabling network connections Hewlett Packard Enterprise does not provide networking cables or equipment with HPE Primera storage systems. For the recommended network configuration, see Planning the management network. A minimum of two Ethernet connections from a switch or hub to the storage system controller nodes. If the storage system has four controller nodes, HPE recommends that the Management (MGMT) port on all controller nodes be connected to the customer network. One IP address is shared between all Ethernet connections and only one network connection is active at a time. If the active network connection fails, the IP address is automatically moved to the surviving network connection. Host reference topics Subtopics Host cabling guidelines Host cabling guidelines The following table includes guidelines for connecting the controller nodes to host computers. Connection type Minimum configuration Recommended configuration Fibre Channel Connection from a host computer to one controller node 2 FC connections for non-virtualizing servers and 4 connections for VMware/Hyper-V servers. iSCSI Connection from a host computer to one controller node 2 iSCSI connections for non-virtualising servers and 4 connections for VMware/Hyper-V servers. At a minimum, provide one Fibre Channel or iSCSI connection from a host to a controller node. HPE recommends separate connections from each host to each controller node, with the connections distributed evenly across all nodes. The number of ports available for the host connection varies based on the configuration of the purchased storage system. The controller has onboard ports for HPE Primera Remote Copy over IP, and slots for host adapters. The quality, quantities, and lengths of the cables required for storage system installation vary according to the specific storage system and network configuration. For information about the required host cables, see the product QuickSpecs document. For additional information on the required host cables, see the Hewlett Packard Enterprise Single Point of Connectivity Knowledge ( SPOCK) website. Websites HPE Primera 600: Planning and preparing the hardware 32 General websites Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix https://www.hpe.com/storage/spock Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Support and other resources Subtopics Accessing Hewlett Packard Enterprise Support Accessing updates Remote support Customer self repair Warranty information Regulatory information Documentation feedback Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc Information to collect Technical support registration number (if applicable) Product name, model or version, and serial number Operating system name and version Firmware version Error messages Product-specific reports and logs Add-on products or components Third-party products or components Accessing updates HPE Primera 600: Planning and preparing the hardware 33 Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify the recommended software update method. To download product updates: Hewlett Packard Enterprise Support Center https://www.hpe.com/support/hpesc Hewlett Packard Enterprise Support Center: Software downloads https://www.hpe.com/support/downloads My HPE Software Center https://www.hpe.com/software/hpesoftwarecenter To subscribe to eNewsletters and alerts: https://www.hpe.com/support/e-updates To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Onepass set up with relevant entitlements. Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product. Hewlett Packard Enterprise strongly recommends that you register your device for remote support. If your product includes additional remote support details, use search to locate that information. HPE Get Connected https://www.hpe.com/services/getconnected HPE Pointnext Tech Care https://www.hpe.com/services/techcare HPE Complete Care https://www.hpe.com/services/completecare Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider. HPE Primera 600: Planning and preparing the hardware 34 Warranty information To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties HPE Networking Products https://www.hpe.com/support/Networking-Warranties Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: https://www.hpe.com/info/reach For Hewlett Packard Enterprise product environmental and safety information and compliance data, including RoHS and REACH, see: https://www.hpe.com/info/ecodata For Hewlett Packard Enterprise environmental information, including company programs, product recycling, and energy efficiency, see: https://www.hpe.com/info/environment Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process. HPE Primera 600: Planning and preparing the hardware 35