SEAT No. :
23
8
Total No. of Questions : 5]
[Total No. of Pages : 2
ic-
P6859
C
8.2
E
16
.23 GP
80
0
3/0 13
9/2
0
02 91
20
8:4
9:0
9s
tat
[5860]-102
M.B.A.
102 - GC - 02 : ORGANIZATIONAL BEHAVIOUR
(2019 Pattern) (Semester - I) (Theory)
Time : 2 Hours]
[Max. Marks : 50
9s
tat
ic-
23
8
Instructions to the candidates:
1) All questions are compulsory.
2) Each question carries 10 marks.
3) Figures to the right side indicate full marks.
8:4
91
What is organisational Behaviour?
49
c)
Define personality.
d)
What is Fundamental Attribution error.
e)
Define the concept of instrumentality from Vroom’s model.
f)
Name any 3 traits of leaders.
g)
What are the 3 components of attitude.
h)
What is Eustress?
9/2
02
01
3/0
8
80
GP
GP
9:0
8:4
20
02
Q2) Answer any 2 :
[10]
9/2
01
30
49
91
.24
9s
8.2
tat
16
ic-
.23
CE
20
What are values?
30
b)
23
a)
[10]
9:0
.24
Q1) Answer any 5 :
b)
What are complimentary transactions and crossed transaction? When
should a crossed transaction be used?
c)
Elaborate upon any 5 strategies for managing resistance to change.
49
.24
8.2
16
.23
80
3/0
Explain the importance of informal groups in organizations.
CE
a)
P.T.O.
How will social perception affect the selection process and performance
appraisal in an organisation.
[10]
ic-
23
8
Q3) a)
C
8.2
E
16
.23 GP
80
0
3/0 13
9/2
0
02 91
20
8:4
9:0
9s
tat
OR
b)
With the help of JOHARI window discuss how interpersonal interaction
can be made more effective.
Q4) a)
Do you feel that ‘Loves of Control’ of a person will affect his/her job
satisfaction? Explain with a relevant example.
[10]
ic-
9s
tat
8:4
02
20
30
01
9/2
GP
OR
9s
02
9:0
8:4
30
3/0
9/2
01
16
.23
80
GP
CE
8.2
.24
2
49
[5860]-102
20
91

49
.24
8.2
tat
16
ic-
.23
23
8
80
3/0
Your subordinate Amit is a very sincere, knowledgable and committed
but is always hesitant in taking decisions. Being his boss how will you
motivate Amit to take decisions?
CE
b)
9:0
91
What are the probable individual stressors for an employee who is working
from home? How can they be managed?
[10]
49
Q5) a)
Differentiate between the custodial and collegial models of OB.
.24
b)
23
8
OR