MISY3370 - IS Analysis & Design
Milestone 1 - Planning
Project Charter Document
Project Name: EV Charging Reservation System
Project Manager: Kendrick Lamar (klamar@lamar.edu)
Client: Lamar University
Contact Person: Jack Harlow (jharlow@lamar.edu)
Project Start/End Dates (projected): 08/31/2023 - 10/31/2023
Project Overview:
The project aims to provide an EV charging station reservation app which can be used by Lamar
University staff, students and visitors to book charging stations while on campus. The purpose is
to provide a convenient solution for EV drivers to find charging stations closer to their
department buildings in order to cut down on traveling times and delays. Secondly, the idea is to
create a subscription-based pricing model to reserve the charging stations for a limited time slot
for a supplementary revenue stream.
Key Assumptions:
- Almost 30% of drivers on campus use EVs
- The charging station installation, managed by another team, is already complete.
- The app designing team (us) has been provided with a prototype charging station which
we can use to test and design our app around.
- All EVs use the same charging technology, regardless of make and model
Goals:
- Reduce walking time for EV drivers
- Find nearby charging stations via a campus map on the app
- Reserve the charging stations for a limited time slot
- Avoid situations where people use a charging station for excessive time periods
- Upgrade charging speed with a multi-tier subscription service
- Verify the reservation once the user reaches their charging station
Objectives:
- Provide users with the opportunity to use electric vehicle charging stations that are
conveniently placed around Lamar University.
- Acquire at least 1,000 subscriptions by the end of the project term.
- Maintain a positive customer rating of at least 3.5 stars or higher by the end of the project
term.
- Give customers reliable updates throughout the reservation and charging process that
can be reflected through positive reviews.
- Provide users with a reservation system that ensures an electric vehicle charging station
will be available for them upon arrival.
Users and stakeholders:
- Students, faculty, staff, and visitors that own electric vehicles are users as well as parties
that are directly affected. Other entities that are directly affected are employees and
energy companies.
-
People that are indirectly affected are owners of electric vehicle charging stations outside
of Lamar University as well as non-electric vehicle drivers on campus.
Stakeholders of the project include project members, users, employees that are
responsible for the chargers, and energy companies.
Benefits
Tangible benefits:
- Reduced charging times for all electric vehicles that have a subscription.
- Increase in engagement of electric vehicle drivers on campus.
- Revenue brought in from customer subscriptions.
Intangible benefits:
- Increase in electric vehicle driver satisfaction.
- Creates motivation for non-electric vehicle drivers to make the switch to electric.
- Playing a role in reducing carbon emissions.