Stanford Center for Professional Development Building Company Culture XINE242 Course Syllabus Course Description People are the heart and soul of your organization. The mindsets and values of your employees define your company and ultimately determine the experience of your customers. Knowing how to build processes that create and foster culture helps you stay true to your organization’s vision, even as it expands. In this course, you’ll learn how to thoughtfully and meaningfully scale company culture, using the FARTHER framework, an approach to people management. You Will Learn: • To attract and hire the right employees • To form, manage, and align effective teams • To create incentives, offer feedback, and manage friction • To operationalize company mindset and avoid losing your culture while scaling up Course Topics Module 1 – Course Overview In this module you will meet your course instructor, Hayagreeva Rao, as well as hear him discuss the learning objectives for the course. You will also be able to download important course resources such as the syllabus and course slides. Exercises: n/a Knowledge Check: no Instructor: Hayagreeva Rao Approximate video length in module: 6 minutes Estimated time to complete all exercises in module: n/a Estimated reading time: n/a Module 2 – FARTHER Framework In this module you will learn about: • The FARTHER Framework • Case Study: Rite-Solutions • How Companies Lose their Way Exercises: 1 Knowledge Check: yes Instructor: Hayagreeva Rao Approximate video length in module: 46 minutes Copyright © Stanford University Page | 1 Stanford Center for Professional Development Estimated time to complete all exercises in module: 30 minutes Estimated reading time: 60 minutes Module 3 – Teaming In this module you will learn about: • Teaming • Composing the Founding Team • Managing Teams Effectively • Case Study: Atlassian Exercises: 1 Knowledge Check: yes Instructor: Hayagreeva Rao Approximate video length in module: 33 minutes Estimated time to complete all exercises in module: 20 minutes Estimated reading time: 30 minutes Module 4 – Finding People In this module you will learn about: • Broad Considerations for Finding People • Case Study: Navy SEALs • Takeaways from Navy SEALs Case Study • Hiring and Firing Exercises: 1 Knowledge Check: yes Instructor: Hayagreeva Rao Approximate video length in module: 61 minutes Estimated time to complete all exercises in module: 25 minutes Estimated reading time: 25 minutes Module 5 – Alignment In this module you will learn about: • Aligning to Improve Coordination • Aligning to Enhance Cooperation • Alignment Best Practices Exercises: 1 Knowledge Check: yes Instructor: Hayagreeva Rao Approximate video length in module: 48 minutes Estimated time to complete all exercises in module: 20 minutes Estimated reading time: 20 minutes Copyright © Stanford University Page | 2 Stanford Center for Professional Development Module 6 – Hacking In this module you will learn about: • What is Hacking? • Case Study: AstraZeneca Exercises: 2 Knowledge Check: yes Instructor: Hayagreeva Rao Approximate video length in module: 14 minutes Estimated time to complete all exercises in module: 70 minutes Estimated reading time: 50 minutes Module 7 – Real Time Feedback In this module you will learn about: • Real Time Feedback and Feedforward • Case Studies: Adobe & Crisis Text Line Exercises: 2 Knowledge Check: yes Instructor: Hayagreeva Rao Approximate video length in module: 25 minutes Estimated time to complete all exercises in module: 40 minutes Estimated reading time: 55 minutes Module 8 – Engagement In this module you will learn about: • What is Engagement? • Macey and Schneider’s Engagement Framework • Using Elements of Mindset to Create Engagement Exercises: n/a Knowledge Check: yes Instructor: Hayagreeva Rao Approximate video length in module: 34 minutes Estimated time to complete all exercises in module: n/a Estimated reading time: n/a Module 9 – Reinvention In this module you will learn about: • What is Reinvention? • Friction for Hacking and Reinvention • Six Ways to Combat Bad Friction Copyright © Stanford University Page | 3 Stanford Center for Professional Development Exercises: n/a Knowledge Check: yes Instructor: Hayagreeva Rao Approximate video length in module: 39 minutes Estimated time to complete all exercises in module: n/a Estimated reading time: n/a Module 10 – Course Summary In this module you will learn about: • Closing Thoughts from Panel Experts • Future Applications Exercises: n/a Knowledge Check: no Instructor: Hayagreeva Rao Approximate video length in module: 4 minutes Estimated time to complete all exercises in module: n/a Estimated reading time: n/a Instructors Hayagreeva Rao Professor, Graduate School of Business, Stanford University Coursework This course contains a combination of activities such as video, reading materials, written exercises and multiple choice questions. Your responses to the exercises will be kept within the learning platform. However, you will not have access to the responses you submitted after your course access has expired. If you would like to keep a copy for your records, please do so separately. Course Requirements All videos and learning activities must be completed in order to unlock the Final Exam. Final Exam The Final Exam consists of 25 randomized questions derived from a combination of the course lectures, pretest and knowledge checks. In order to pass the course and receive your digital Record of Completion, you must achieve a score of 85% or higher. You may take the exam more than once. After you achieve the passing score, your Record of Completion will be emailed to you within 3 business days. As part of Stanford University, we take academic integrity very seriously. All forms of academic misconduct, including but not limited to: cheating, fabrication, plagiarism, or facilitating academic dishonesty, are grounds for participant discipline. Copyright © Stanford University Page | 4 Stanford Center for Professional Development Course Materials All course materials are provided within the course learning platform. These include videos, handouts and assignments. This course features real-world examples to provide the learner with relevant examples of the concepts. Case studies and examples involving specific persons or companies do not imply any affiliation of those persons or companies with Stanford, nor do they imply Stanford's endorsement of those persons or companies or their actions. The course learning platform is available for 60 days after the date of enrollment via your mystanfordconnection account. Confidentiality Your communications and personal information are held in strict confidence and will not be shared with others without your express permission in compliance with the U.S. Federal Education Report and Privacy Act (FERPA). The Stanford Center for Professional Development will not sell or market your information to third parties. Copyright © Stanford University Page | 5